the heated pool was really heated and was at a good temperature

i wish i had brought my swim suit because the pool and spa looked awesome

everything was great except the pool & hot tub were down

pool was closed! awwwwww

swimming pool and whirlpool are working, it made our stay more fun

no indoor pool

pool was great.

wet floors from the pool.

breakfast,, pool, cleanliness, staff and i felt safe.

the friendly and extremely helpful staff, loved the indoor pool.....everything really

wish you had a hot tub in the pool area. the pool area temperature could be alittle warmer.

the pool didn't look very clean

the only thing is the pool is small but clean !!! the breakfast is very good ud83dudc4c

pool small

small pool

the bar , pool and exercise room were all comfortable

pool

and also the pool

restaurant bar pool

we had a time at the pool as well

amazing real breakfast foods, amazing staff, pool table was fun

the suite was spacious and the beds were so comfortable. great location with a nice indoor pool.

hotel especially the lobby it smelled so good and the breakfast was a 20/20 and my son loved the pool

had to really be nit picky to find something i didn’t like, so i wish the pool hours were longer and didn’t close at 10 pm

the pool was clean and the eating area was clean and staff is friendly

only thing i didn't like was the pool was outside & we didn't get in due to the cold weather but other than that this hotel has

many options visitors had we were even able to use their grill by the pool

there is a beautiful outside courtyard by the pool which my husband and i ate our breakfast outside

the pool

pool was very clean and offered ample seating

nice they had a pool but it was small and directly between building and parking lot

no indoor pool or jacuzzi

we also did not know the pool was not able to be used until we got here and that is something that should be on the website

i like to go to the pool and hot tub inside the hotel, but in this one, they don't have

the outdoor pool was also nice

pool was closed so we had to walk to neighbor hotel and use the indoor pool and our kitchen had

pool access but they did make up for it by having us use next doors pool

did not like that i was not able to use the pool because another family was having a birthday party

wished there was an indoor pool, and pillows were flat.

was no breakfast offered because of covid-19 and there was no pool which was suppose to be open, but it was not

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

a lot of pool issues

the pool was shut down but i like the fact that its on indoor pool and it has a jacuzzi

i and my family enjoyed staying there because of the pool and spa

the breakfast it was delicious  the pool was nice clean everything it was excellent

didn t have a pool

when i'm outside the pool is awesome

not a indoor pool, otherwise everything was great.

consider inside pool

was a group for very noicey kids in the pool until about 9:30

the pool and exercise room was a plus

thy closed the pool down due to the storm outside and it was an indoor pool

the pool was great! beds were comfortable. room was quiet.

i wish they serve breakfast for the price.. bigger pool area.

the pool area was cold had on the ac

i didn't like that the pool and gym was not open . that there was no breakfast.

super nice ,clean, pool was great and staff was amazing.

the pool was great

it was too chilly yet for the pool but it looked nice, clean, well-maintained

pool breakfast approachable staff cleanliness

the bed was comfortable indoor pool breakfast

very quiet and has plenty of things to do close to the hotel, and they have good amenities, gym , pool and a great breakfast ud83dude00

pool hours sucked

the pool was indoor and the rooms were clean and nice

very quiet and it's convenient to everything. the pool and jacuzzi was awesome.

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

i like that it has an indoor pool. i like that it has breakfast.

the indoor pool was closedud83dude14 but no complaints ud83eudd17

friendly staff, clean room, clean pool, and free wi-fi.

clean, the staff is always ready to help with anything you need, and the pool was alot of fun

very nice grounds and pool. comfortable rooms too.

i like the pools how we have options for indoor or outdoor

loved everything about that place except the outdoor pool sitting/resting area

the pool was great and so was the gym

quaint quiet and historic. 3rd floor room window view of pool and lake is unique and peaceful.

not everything was open.like the pool hottub or dining room because of the virus

pool not being open but i understand

when i booked it , it didn t tell me the indoor pool was closed

the pool wasn't available for use but no big deal...the beach is only a few minutes away!!

the pool was too small

the drain in the bath tub was not working well so the water pooled a lot while showering.

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

my room was nice. liked the pool

self parking was too far from hotel. no notice of pool closing. elevator issues

nice swimming pool

pool was dirty didn t get to enjoy it

probably fixed by now lol indoor pool is small, but heated

the best part may have been the pool and the pools rooftop views of the elizabeth river

views- indoor pool. restaurant in the building.

hated that the pool was not in service & the jacuzzi...

i liked the idea that they had an indoor pool and hot tub.

that i was to busy to enjoy the pool and hot tub!! also a little about having to pay to park ...

we loved the pool and being able to walk around the town

i should've been told the pool was closed before i checked in and the fire pit wasn't working

ths hot tub and pool

i would maybe add a jucuzzi and make the pool a little deeper if thats possible

pool was awesome

beautiful hotel. very clean. pool was awesome.

loved the pool

poor interior for fitness center and no shower in swimming pool side

the rooms were very spacious and clean. the pool was huge!!

beautiful decor on inside, the pool is huge.

the bar and pool tables were good and the food on the bar menu was good

don’t have a pool view like description stated

pool closed'we were so disappointed need to change picture on website

parking and i wasn’t able to get in the pool

pool and jacuzzi clean

the pool an hot tub were just enough for the kids (ages 3 &

the rooms were very spacious and comfortable! loved relaxing in the hot tub and pool!

i paid full price and the pool and spa was closed

the pool was not as clean but since i don’t use it i didn’t mind.

pool was not very warm

just wish the pool was bigger in order to have a kiddie pool.

the time we walked in,staff was helpful and friendly, breakfast was amazing,pool was a big hit for my family,thank you so much

pool was clean

i enjoyed everthing, the pool, bed, surroundings was great.

very good breakfast, good accommodation, nice pool

the rooms were clean and roomy and there is swimming pool as

pool was closed

pool wasn’t ready( but it was april)

the pool and utilities access.

pool was nice staff was nice

clean, quiet, and pool was amazing

love the pool and a great price for the room

pool was nice

the fact that we were told our room was to face pool. but didnt

we booked the hotel we called and asked if the pool would be open this weekend

very clean and comfortable. pool was great for my children.

pool and front disk was great

lobby with a great bar area, restaurant and a nice pool

clean room , clean linens and pillows evan the pool was really clean

pool was very refreshing

pool had just opened and was a little dirty.

the pool wasn't open.

pool area was nice and parking was easy

the pool needs to be cleaned more often

unfortunately the i door pool was not open.

jacuzzi was slightly dirty, and not enough towels for pool area.

for really was great breakfast and pool with jakuzza

clean, rooms big, nice heated pool and jacuzzi

the room was huge, pool was clean, and the water was warm

staff, cleanliness, staff keeping up with traffic from the pool area mopping up the floors instantly and placing caution wet floor signs

very hot in the pool area and very loud. not very many pool towels. had to share with the kids.

i didn't like that the pool was not open, the weight room was empty and dno breakfast was served

pool was ice cold, unusable

comfortable bed. decent breakfast. indoor pool was a nice addition to a great stay.

the pool close to early

the pool

there were many amenities; a basket ball court, billiards table, indoor pool and a well equipped gym

breakfast and pool are were nice

had laundry room on site.

laundry

wish the laundry facilities were in order part of the reason i chose this hotel

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

like the front desk associate she was kind enough to allow an early check in

courteous,knowledgeable staff,overall clean,comfortable rooms,great,well maintained pool,very enjoyable,restful stay

pool was sparkling clean

pool is great but lots of kids usually in it

the pool looked nice even though it was covered, room was spacious and i like the sink was

we everything was fine just expected a bigger pool

my daughter loved the pool and they take covid procedures very seriously which i love

they also have a pool

the location of our room was great by the pool and the lot were parked, down the hall from the lobby

the pool was closed but i realize that was a covid measure.

i would rather that they have an out door pool.

inside pool and breakfast was very nice

heated pool, no bacon lol

everything breakfast pool clean

pool is closed for covid

pool was cold ,even though the signs said it was heated

everything was there that we needed..restaurant, pool etc

pool area was open and clean

2 pools, clean rooms, quiet hallways at night and warm cookies.

loved this hotel, the lobby was beautiful and clean, the room was cozy, and they have 2 pools and my kids loved it

warmer pool

pool water temperature was too cold

pool was not available, parking was hard to find, and breakfast stopped at 9am so we missed it.

property was very clean with a nice pool and work out room

location was central to many activities we park token, pool was great, staff was very welcoming

only thing that could've been better was, maybe another set off elevators or outside pool

don t like that they won t service room and pool wasn t opened

the hotel lobby offered extras, exceptional food, staff was very friendly n so helpful gym n pool looked great, was very clean all over, the room was quiet, very clean, n the bed was very

the swimming pool was out of order

my children enjoyed the pool as well

somewhere that the pool was closed

we enjoyed the heated swimming pool with our 4 years old daughter

pool, patio area looked appealing

the price was really not worth it cause the kitchen , pool, fitness center not open

front desk very friendly and amenities like gym and pool were impeccable

the pool area was super clean and there was always towels on hand

pool had air conditioner running, and the temperature outside was 40

hotel is clean, pool is warm and location is excellent

the pool and bar was nice

nice indoor pool

we were told the pool closed at 11pm. when we returned we were told the pool was closed.

no pool

they were not serving any, very disappointed ud83dude14 and then to find out that there s no pool very disappointing which clearly says swimming pool

i didn't like that the hotel didn't have a pool.

not enough to do and it would be nice to have a pool

non smoking no pool

pool was closed and there isnt really any way for guest to know this ahead of time

travel and liked the running routes app and the generous fitness centre and swimming pool

pool was not heated very well

you should

the staff was excellent and the pool room & gym were awesome

we didn’t use the gym but the kids all had fun in the indoor pool

we also enjoyed the pool

pool had a handicap pool sit

the pool was open but we didn’t get chance to get in

pool warm

the pool was dirty

swimming pool and breakfast

kids loved the pool they didn’t have to slowly slide in the water from it being cold it was just right breakfast

there is a nice indoor pool for your enjoyment

let them clean the pool, my kids keep falling and the surrounding of the pool needs a clean

the breakfast was amazing staff was friendly and professional and kept the bar loaded with food

booked this hotel for its proximity to the norfolk airport and hotel shuttle service only to find the shuttle did not run on saturday and sunday which caused us incur

breakfast was good and it was convenient as we had to take the chesapeake bay bridge on our trip

the pool and the laundry room were dirty, dirty

breakfast was wonderful, one of the best i've seen

maybe the pool can be heated ud83dude02maybe asking for to much.

indoor pool

the pool is very small and limited seating but my kids had fun swimming in it anyway

small pool

i loved it pool bar breakfast very clean wonderful staff

location for pool and found out on arrival that pool was closed

lift isn?t working.limited number of pool and room towels

the pool should open when all other amenities open

no outdoor pool

good location, nice clean hotel, great pool and fitness center

if the pool was open & the eating area

daughter left a shirt by the pool not one could give us an answer for two days if anyone had find the shirt my daughter was

pool hours

matter what time of the day or night, there were always too many people in the pool at one time

room was very clean. good neighborhood. pool was nice.

free breakfast, pool

the amenities, wifi and pool

i wish there was a outdoor pool that's it.

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

wish that the pool could have been cleaner and a little warmer

near norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

everything! breakfast, patio and bed was so comfortable.

norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

i liked the rooms and kitchen.

pool was a little smaller than expected, and the water could have been warmer

pool heater wasn't working so very cold but pool was nice didn't have a chair for the shower/tub

pool wasn’t open!

small pool

if they could push the time to 11:00am that would be great, also about the pool, it was very shallow,

i always request an ocean front room and the put me facing the closed pool.

not good , no pool, misdirected from your services.

continental breakfast was very small. no pool on the property.

i like the location of it. plus y all had a pool.

almost 200 for a room that's crazy there's no pool here nothing that makes no sense and it's a drug infested hotel that

friendly staff. room was very clean. the pool was nice but a bit cold! breakfast was delicious.

the pool wasn't heated so didn't stay long in the pool. but the pool area was nice and clean.

the indoor pool wasn't heated, but it was a nice pool, clean and pool towels provided

pool clean breakfast

i didn’t like that the pool wasn’t open

and the pool was nice and clean as well

no diving board at pool.

good clean hotel, stall was professional, the pool is great

didnt use pool and i didn't like the fact that zi was visiting from nyc and my daughter came from nc and the

pool hours weren't visible

our tub was a little broke & the pool was super warm & not that clean

pool being shut, but it was just out of season.

the pool acess and the environment!

the pool & free breakfast

pool was small but clean

the fitness room smelled of mildew and something like urine, i ended up not using the fitness room for

breakfast n/a

the breakfast and room itself were wonderful

staff was personable and especially the ladies in charge of serving breakfast

room, the size of the room, the shower, the continental breakfast, the indoor pool and the fitness room

under construction no pool available

pool closed

loved the indoor pool area, i enjoyed having a desk in the room to answer emails and get work done

the pool was cloudy so we did not get in it

pool was under maintenance or repair and therefore not available (if that's important to you)

the hot tub an pool gave us plenty of towels

indoor pool

the pool was very warm, the bed was comfortable, the room was clean and the shower was great!

easy location, pool, parking & a great buffet breakfast.

everything!! swimming pool!!

the pool was nice

i enjoyed the pool.

pool needs cleaning.

the beds were so comfortable clean pool was wonderful would stay again no problem

breakfast was good, hotel was nice, pool was beautiful, and the staff was excelllant.