pool not open due to virus. did not know till arriving. disappointed.

everything!!!! great sleep, kids loved the pool. great price.

pool and breakfast was great. staff was very friendly.

the breakfast had variety and the pool, although small, was warm and cozy

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

were not the cleanest, sticky pool very small, no hot tub the door to my room was difficult to open

small pool, gym and bbqs

kids loved the salt water pool

love that they were always cleaning or checking the waters ph in the pool, the rooms are spacious and lovely also if you love cooking

pool was underwhelming

the pool was closed for cleaning. necessary but sad

we enjoyed our stay, the children enjoyed the pool and free breakfast.

pool water temperature could have been a little warmer

pool was nice but a little cloudy. i am a bit picky about pools however!

breakfast was great, pool, staff, beds are extremely comfy…

pool was little cooler . hot tub was nice though

was awesome with our room, pool parking

pool was under repairs and we were not advised

the pool was clean and warm

wish we had known that there actually was a pool available

the pool and location

the employees were kind. the atmosphere was inviting and my kids loved the pool.

loved the social areas, pool open until 11:00pm lounge and bar, as well as billiard table.

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

staff, especially the guy who worked at the weekend, nice gym and pool, 24/7 coffee and water access and nice breakfast in the morning, big clean modern

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

indoor swimming pool was out of use.

nice and clean rooms - great staff and pool area was clean. great breakfast!

the pool is tiny.

pool was wonderful

courteous staff, clean spacious room, clean pool with lots of towels, great complimentary breakfast

pool was a little cool -that was about the only thing we could say was a little disappointing

the pool was quite small.

hotel was very clean, kids loved the pool

the pool and hot tub were very nice

staff, breakfast, pool

the swimming pool water was dirty. but there were a lot of people there that day..

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

great breakfast, comfy beds, accommodating staff. excellently overall.

pool was busy with tournament kids and towels left everywhere

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

clean, comfortable unfortunately no pool

only downfall is that there isn't a pool. not their fault but i assumed there was.

no pool

wish it had a pool but can't have everything :)

there was no pool.

kids loved the pool

pool was so good

pool was an added bonus

the staff were professional and friendly. the rooms are spotless. nice pool area.

didnt realise the hotel has a pool until the day we checked in, so that was a super fun surprise

pool was so warm and relaxing

didn’t get to use the pool but looked great

the pool temperature was also amazing

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the pool is a little cold

love the swimming pool

pool and gym are

no restaurant and no towels at the pool

the pool was a nice warm temperature. staff was very friendly and the room was clean.

really nice hotel , very helpful staff and lovely pool too

we didn’t use the pool but it was there if we had had time

i didn’t have no problem a bit disappointed that the swimming pool was close.

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

nice staff and clean nice rooms, small workout facilities and a nice pool

value of downtown hotel. there is affordable laundry room 24/7 by the pool

small pool area gets crowded quickly

located close to airport. free breakfast, indoor pool and hotel. free parking.

bed was comfortable and breakfast was great also liked the hot tub and pool

swimming pool

breakfast with a beautiful river view was a lovely touch, and we enjoyed the pool as well

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

breakfast

free wifi free parking and free breakfast although we always go for the

the breakfast was a kids paper lunch bag filled with random things thrown together

a small gym or facility to work out.

in the parking lot, you will find a gas station, mcdonalds and tim hortons

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

no t enough handy cap parking

ile not terribly pretty, in a parking lot behind restaurants and a gas station) but the interior of the hotel and rooms were

the hotel also offers a gym and laundry facilities

the hotel was nice and clean and had a great pool

of parking, great extras like pool and sauna

can t wait for the pool to open once again so i can go for a swim

swimming pool coffee room people small refrigerator table in a room.

pillows and bed were soft and comfy. pool was clean and warm.

decent room great breakfast

the in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped

118 was smelling like garbage, noisy throughout the night because of laundry beside

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

laaaarrrge families like 7 kids and no monitoring of food

it is easy to park, clean, has a pool, gym and the staff are friendly and helpful.

availability of indoor pool

the pool and bar were closed but will open this summer when more cocid restrictions are lifted.

rooms, good gym and pool

clean. pool was warm. great food from local resultant.

pool sauna steam

the pool hot tub sauna steam rooms were

we saw there was an indoor pool and fitness centre but we didn t have a chance to use them

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

the pool wasn t open as it s still under construction. that about it .

they dont have laundry service or even a room

they moved us to another room where a large laundry vent, which was extremely noisy

clean, good price,good breakfast

everything and the breakfast was absolutely amazing.

the breakfast is great the cook is so nice that’s such a great way to start a day

everything. the new lights outside and in the pool and hot tub! we stay here very often!

the pool. .my comfortable clean room...breakfast in the morning. ...the staff were great. ..

the pool was good and breakfast was excellent

are amazing breakfast was delicious lots of choices my room was clean and comfortable love the pool

the arrangement of this like breakfast area,relaxation area,swimming pool

nicely maintained pool

enjoyed the 247 pool access with hot jacuzzi cuz i was able to go in past midnight with friends

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

gym is great, so is the pool. room is clean and as expected.

large pool & spa facilities that are 24/7

pool

pool was 24

property was clean and the rooms where large and well finished the gym and pool where very good to

pool and hot tub facilities lovely and uncrowded

the pool was fun, it's open 24 hours which was really nice

nice restaurant attached clean pool

pool was a perfect temperature

convenient location, pleasant lounge and lovely pool area.

the pool is far and poor

the hot tub was unavailable and was looking forward to be in there during the time in the pool

arrived too late to use pool and bar/dining services

ter 11:00pm)

great that the pool stayed open until 11pm

the pool and hot tub were to cold

due to covid restrictions, the pool , hot tub and gym being closed

the pool was out of commission one day but that wasn't anyone's fault-just disappointing.

incredibly friendly staff. nice room, nice pool. great breakfast.

the pool is divine

don't like that the pool and gym were closed down due to covid

friendly reception staff. great facilities including gym and pool.

excellent pool and fitness center

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

beds are very comfortable. love the pool and fitness centre

the pool and jacuzzi were also amazing, jacuzzi is hot all the time, just incredible

5-minute indoor walk to airport terminal amazing pool and fitness centre friendly staff

happy with the pool and spa which we used

the hot tub wasn't very warm.it was colder than the pool

the pool. the customer service

are only two chairs by the pool

convenient and good amenities- gym and pool were great!

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

was a party in the pool room which made it uncomfortable to go down for a swim

we use the basket ball court and pool that was an excellent unexpected bonus

pool was a nice bonus

seemed like some families were living there so i would not you pool due to small kids in diapers

pool was nice but could have definitely been warmer temperature

gym and pool a great asset

didn't like the fact that the heated pool wasn't as warm as it should have been

very clean, pool was nice, room was great.

pool was a bit cooler then i would have liked

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

the water of the pool was cold.

pool was small and cold. not enough towels.

pool was not open yet

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

the staff was great and breakfast was delicious the swimming pool was fun

the pool was clean and open until 11 pm

the swimming pool is big and clean

i really enjoyed how well maintained & clean the hotel was as well as the gym & pool facilities!

the location and the pool :)

pool was too cold

the swimming pool was really nice.

the design of the hotel and pool

the warm pool area, diverse hotel staff, they were so polite even the guest.

we didn t use the pool or gym but the facilities looked great

they have a pool and a well stocked gym for people who are jet lagged and wake up early or can’t sleep

pool was nice and fitness area was clean and well kept

my family loved the pool.

exercise facilities and pool, vg dining for dinner and breakfast

great swimming pool and a nice area while waiting for a departure flight

the pool area is clean and pleasant

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

the pool and fitness area

pool was not available saturday night

only disappointment was pool closed due to covid at no ones fault.

breakfast was good with a good selection to choose from. courtesy airport transfer.

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was not the best. few options available. parking is very expensive.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

if you can show the cost of breakfast on booking

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good

quiet , loved the court yard by the pool

loved the pool

pool is disappointing and there were no towels available

perfect location and beautiful pool/ pool room

it was clean, the staff was nice and they had a pool.

location and pool and gym

i also really enjoyed the fitness centre and the pool

rooms, comfortable beds, nice pool area, beautiful lobby, incredibly helpful and friendly staff

i loved the hot tub pool and breakfast it was most convenient

pool, shuttle service from the airport and starbucks in house

loved the pool, no smell of chlorine

the pool and hot tub were good, the room was comfortable. free shuttle to the airport

how clean and quiet it was. pool was amazing nice and clean.

towels available at the pool and there was also a shower there

no spa. gym is small and swimming pool is small.

the pool and the gymud83dudc4d

nice swimming pool & hot tub

great facility , nice pool and spa

were fast, there was no lineups at the front desk, there was more than enough luggage carts, the pool was clean, but the gym was nice

hotel has confortable bed, has shuttle from/to airport , has as swimming pool

i liked their swimming pool. very comfortable atmosphere in the room.

the pool area was also clean and warm

was very nice and spacious, kids loved the pool

no towels at the pool but was ok used gym towels

location, shuttle, restaurants, cleanliness, pool

we loved the gym and the pool, very clean and well maintained.

bonus, the pool

didn't get a chance to use the pool

the pool is great

clean, friendly staff, amenities perfect with gym and pool

the pool and gym access was not available do to

there is a pool right next door that you can use but it was closed for renovations

pool was at hotel next door as well as the atm

small elevator pool was out of service

a pool available in the hotel next door to use at no charge

the hotel staff very polite and there is free parking amd a lot of it

i also was not able to work as there wifi would not work on my company laptop

main reason i took the kids to this hotel

room service never came for cleaning if we asked then they said room service doesn't clean room

we were accomodated with our early check in request. front desk staff were very friendly.

staff nice and friendly, helpful, even swimming pool slides don’t open during week

love the clean rooms, the pool and hot tub

pool had some children that were unsupervised

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

friendly clean pool breakfast

have no time to try pool and gym

i didn't use the gym or pool but they were available

floor room, close to pool but window view of the parking lot and many passerby was kinda awkward unless all the blinds

was included, and there were fun activities (foosball, shuffleboard, air hockey, gym, and pool)

swimming pool water bit cold.

pool, hot tub,dry and wet sauna

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect for relaxing after a long flight

pool was too cold

the pool could have been more clean but it was still lovely.

great little restaurant. the pool and hot tub were excellent.

proximity to the airport and the shuttle are a god send both the staff and facilities are

suggest to have more coin laundry set or have the wash and dry all-jn-one

insufficient window shade to block light. thin walls. hear kids crying next door.

we didn't use their pool but a couple of kids we met in the elevator clearly enjoyed it

is a coin laundry facility and great free continental breakfast

gym is to small

plus the free hot breakfast was amazing

rooms were clean. laundry, gym, swimming pool and bbq were included.

it is a great option for families traveling with young kids who have different sleeping schedules

they don’t allow early check in unless you pay

the pool area is not big but comfortable and clean

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

the gym and the pool was closed due to covid-19

free breakfast and pool for kids

the pool was a little small

of the club member took up the whirlpool for over an hr we gave up waiting for a turn there is no ramps to bring baggae carts in

pool could have been cleaner

indoor pool is closed understandable because of covid.

personal care ie: outdoor pool service, hot tub, steam room

needed more towels at the pool, and no coffee in the room

pool was down for maintenance

knew ahead of time that the pool was out of commission

the swimming pool is temporarily closed

happy to hear pool is now opened but did not prepare for this so did not use on this stay

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

upgraded my room and i loved it, it was a very nice room and the pool was also nice, i will definitely be staying

pool towels are too small

good location. clean large rooms and bathroom. pool is good.

it was a long walk from our hotel to the connected outdoor pool

people not respecting the no diving sign in the pool

my room pass didn't work when i went back to my room with my daughter from the swimming pool

swimming pool

location, beautiful lobby, nice pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

pool area didn't have enough towels for the family but we did go later in the evening so very

the hotel was so clean, the pool & hot tub were great & breakfast

pool was great

was just sad that the spa was closed, would have been great to use while the kids played in the pool

bachelor suite is the right size for me and it s comfortable and i enjoy the swimming pool but wish the hot tub works

it was very comfortable, and the hours for the pool and workout room were very reasonable

amazing and good pool area. staff we're very helpful too!

staff is excellent. polite and helpful. great pool.nice room.

pool was closed for renovations but that was not communicated on booking

the pool could have been warmer!

price was ok, location easy to access, pool

having the pool to relax in was a nice feature

bonus that they have a pool and onsite restaurant so we didn't have to leave the property to find a place to eat

swimming pool was out of use though, which was a disappointment, but the upgrade made up for it

very clean staff were amazing great shower pool hours were very long

comfy bed pool and workout room spell room

staff was very helpful, rooms were extremely clean, pool was fantastic, a very central location for tourists

clean,great hot tub,pool friendly staff

and sunday the pool has a baby and mom swim from 11am to 2pm with a half hour set up and breakdown time

new makeover for pool room and bedroom suites is amazing

we loved the pool, hot tub and sauna

the gym had enough equipment and the swimming pool was large enough

priceless sanitized whirlpool suite

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

the pool water was pretty cold but that could be subjective.

hotels very clean the pool was very clean. the front desk was very very professional.

the pool.

pool was nice temp

the pool is very small.

many extra features in the room including dishwasher, outside relaxation area, outdoor pool, barbque area, shuttle service to airport and various shops

the pool was fantastic and so was breakfast

breakfast, pool, staff were amazing

pool and gym were great

heated pool

it was clean and had a pool!

the pool was available later then normal hotels and there was a nice restaurant right there

staff decor restaurant pool and hot tub

location free parking pool hot tub restaurant on site room size cleanliness

the pool temperature should be 2-3 degrees higher

see the comment above.. no pool

no pool or hot tub available

no pool, confusion with the other monte carlo

there was no pool and they're breakfast was bogus

would have liked to had a pool and hot tub

spacious room with a good buffet breakfast.

internet was intermittent, breakfast options were limited.

included breakfast and the beds were so comfy!!

friendly staff breakfast was amazing

my info said that breakfast was included - when we got down for breakfast the host said it was not included

cold water pool breakfast

great pool and terrasse

restaurant, gym , pool

breakfast and clean rooms

the quality of the room and breakfast services was satisfactory

no pool..

facilities not high because no pool but we didn't plan on using

i didn't see a swimming pool

a pool would have roped of off perfectly !!!

no swimming pool

pool was way too cold for me and my wife to stay in.

very comfortable and has a gym and pool

loved the staff, hotel very clean, and my son enjoyed the pool. sheets were very clean!

a pool and exercise room help work off a two helping breakfast

the best continental breakfast i've ever had! very clean! pool was the perfect temperature!

pool looked bad, we want to swimm before our flight but we did not like the colour of the water

the pool was very cloudy ... we intended to swim but it didn't look like it should be open

the pool area was accessible by reservation and i was able to secure a reservation for each day of our

rooms well equipped, the breakfast was good, the swimming pool was great and the staff was very friendly

the pool was small but children were

the kids enjoyed the amenities, swimming pool and fitness room.

friendly staff, clean. enjoyed the pool and hot tub.

staff, pool

we really like the pool, sauna, hot tub pool, and location convenience, friendly staffs.

beautiful pool and sauna

the rooms were super nice.breakfast was good and we had the pool to ourselves

pool there were 2 kids screaming and yelling jumping in the water we wanted to enjoy but we

the fact that the pool wasn't open which is not their fault.

when we wanted to go into the pool we needed them to open it and seemed annoyed by us asking

pool was not in service

breakfast area is far too small to accommodate all residents if attending at the same time.

ough not air conditioned

guest laundry was great and fast wifi

room was fine but with a late check out time very expensive

have been a sign in laundry room about cost and where to purchase laundry detergent

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

the pool very nice

comfortable rooms, good swimming pool and great breakfast

size of room cleanliness breakfast pool

the pool was heated and the staff were very nice

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

pool deck was very very slippery. our kids walked slowly and still fell many many times.

free parking and breakfast and pool and suites with a separate door and living room!

pool was also very warm so nice to relax in salt water

pool available

the pool though was closed and looks like is under maintenance, but its ok

new fresh hotel, new pool, hot tub etc

it had a good breakfast and pool hot tub bathroom was good

the pool was a little cool, but beside that, everything was beautiful

location, wonderful staff, very convenient shuttle service, and great value for money

only gripe was when we were finished with our room service the house keeper left the plates and everything in a corner of the hallway

early check in was told to phone 24 hours before to check

there wasn't free wifi, but that's ok once i became an honor member it was included.

no room service only in room dinning or can order take out