i wished the pool stayed open til 11

pool and fitness center were open 7a-11p for quick swims between events

was very excellent staff pool facilities nice area nice restaurant nice neighborhood

very nice staff. love the pool area.

we did not use the pool

(unfortunately, the pool was closed this weekend (+)location, accessibility, pool, cleanliness and staff. (-)the swimming pool is closed due to covid. (*)the pool was nice, they kept the pool room very warm which was a nice touch. (-) also the pool wasnt open and it wasnt mentioned anywhere at the time of reservation (+)the pool and room (-)pool hours, closed to early. (+)the location is excellent. the gym is nice, pool was under maintenance so can't comment on that. (-)just didn't like that the pool and ice machine were off the day that i visit and also the lack of vending machines and the (+)the pool and gym are great

accommodate our needs by providing us with a large one bedroom suite with connecting room for the kids and another bedroom across the hall

spa was not too impressive to look at, but we had a wonderful couples massage

took $100 with absolutely no service in mind including complete lack of bottled water or room service or any other service for that matter

to train, great restaurant

pool was filthy.

didnt get a chance to enjoy the pool amenities but next time bc i will be back

loved the heated pool and the staff was very nice also i liked the fact that there wasn’t many guest at the time

pool was cloudy and boys were disappointed

the grandkids loved the pool and the breakfast.

indoor pool was great benefit

neat and well priced and had a nice pool.

the cold pool, not a deal breaker but really wanted a heated pool for indoor.

the pool was beautiful

this place you have to go ,conftable pool parckig clean clean extra clean the rooms

pool was great for kids, we came with 4 kids between 1-3

to bad the pool wasn't heated.

pool was closed, but for good reason.

they need to get the hot tub and pool area opened back up

of covid, we didn't get to use the other amenities such as the gym or pool

indoor hot tub and pool

pool was bigger than what i expected, the jacuzzi and pool were very clean gymnasium and was

pool, bed , cleanness parking

enjoy bringing my 2 sons here mainly because they love to use the pool

was clean, the room felt comfortable and able to get good rest, the restaurant was delicious, pool area and gym was well kept and great transportation to port authority

my favorite place. i love the swimming pool and the staff is so friendly. breakfast is excellent

be nice to have a shower by the pool to rinse off

pool was closed

to many kids in pool area.

great pool

the pool was closed

the free breakfast and the pool and hot tub was divine !

was extremely disappointed however with the pool which was the main reason we chose this hotel

pool was nice and warm, clean hot tub

pool

service, breakfast, pool

i loved everything but the pool area was a little to warm for hot days outside

the pool and customer service

was clean , pool was heated and clean and the breakfast was good and fresh specially the orange juice overall

liked the fact that breakfast was included also the availability of in door pool facilities was good

staff were not friendly, there was no ac in the lobby, the pool area was dirty the entire time we were there and they never had towels by the pool or extra

nice plus with the swimming pool which was

my husband enjoyed the indoor swimming pool

i wish i got there earlier so that i could make use of the pool the gym and the bbq area ... :)

love the pool gym the store the room

family and i were discriminated at this hotel, we were swimming in the pool and a group of jewish people walk in and personal from the hotel asked us to leave the pool

beds were hard .. pool could be cleaner - less chlorinated

the pool closes at 10

to the highway i-287; swimming pool; restaurant on premises; comfortable and clean beds and pillows

the room was super clean, the bed was really comfortable and the pool was nice.

the place is nice to relax.. i loved the cookies. the indoor pool was always warm.

pool temperature was perfect

pool

staff was really nice, and they let me check out late so my son could enjoy the pool a little extra

relaxing place , love the environment, nice out door pool , perfect for sun tanning , nice tennis and bball courts , dog

before it gets cold so i can get in the pool

need to extend pool and breafast hours.

i can't wait for the other amenities such as the pool or basketball court to open in time

basketball court and pool

staff, we even got an upgraded room :) lovely breakfast and pool area

water temperature of the swimming pool too cold.

the pool was open and the king size bed slept excellent!! friendly staff as well!!

the swimming pool was awesome!

water in the pool was very cold

closed pool/noisy

fitness and pool area was crowded with too many children

the pool area and cleanlines

great! clean! nice bar good size pool and jacuzzi.

bed and took the rubbish no cups were replaced or coffee the shower room never cleaned the indoor pool and outdoor pool were filthy, the hotel is only a year old but left as it is will very soon be

clean, wonderful staff that went out of their way, beautiful pool, and starbucks on premises

location/pool

the pool and the bed

breakfast clean pool nice staff

very nice staff. clean hotel. big pool

pool not in use

didn’t have breakfast and the pool was closed

pool was a little small.

pool closed

pool was closed, the main reason i picked that hotel was for the pool n it was closed

the pool was small but it did its job for me because i’m not a swimmer.

swimming pool was a bit cold and pool water wasn't clear enough.

the hospitality, cleanliness, breakfast, gym, and the pool -something for everyone to enjoy

the staff was amazing and very helpful and the pool is heated and open late until 10

they have the requirements necessary laundry, fitness center, pool

highlights of this hotel- clean facility, great staff, indoor pool, reasonable pricing, nice breakfast, convenient location

the pool was closed for reasons i'm told that could've been avoided by management.

the pool was outside and it rained so we couldn't swim

pool bet staff

somehow to notify on the hotel site when the pool and fitness center are not in operation.

the hotel was very clean even the pool

wish pool was heated but no big deal

thought the pool was not cystal clear

like that my family could not come to the pool with me, (even though i offered to pay) so i didn’t use the facility

to use the pool, but it was down for repairs

the pool wasn't open and thsy was one of the reasons we selected the hotel

was very disappointed that the pool was not in working order.

pool if you pay with cash required a 100 dollar deposit

a great hotel, super helpful staff, pool awesome for little ones and big ones , breakfast was the best we ever had and we travel quite

nice breakfast more than i expected nice large rooms with a couch

a great hotel, super helpful staff, pool awesome for little ones and big ones , breakfast was the best we ever had and we travel quite a bit

appearance in back of hotel was like it was recently set on fire, the pool was also closed...

the jacuzzi wasn't working. but the pool was nice.

the water in the pool wasn't inviting.

indoor pool was open but did not use

like that the property has a swimming pool and they also have a good choices for breakfast

didn’t have time to check out the heated pool , another time definitely

fire pit was right next to the parking lot should have been closer to the pool where it was more private rather then sitting next to trucks driving by and cars pulling in

great pool and breakfast. bravo! loved it.

swimming pool temperature was very cold and could not be used

thing about this hotel was on point perfect pool area perfect rooms we had the suite that had a full frig and dishwasher as well as plates and

and nice room and nice pool add said breakfast was included which it was not they offered a $10 dollar voucher on our $70

the property was very clean and has a pool /gym and it’s very

pool was great heated just like they

bistro had excellent food! bed was very comfortable ! pool was very clean! everything was great.

the pool was nice and the lobby had a small cafe, bar, and grab-and-go store

fireplace in room free wifi

wifi wasn t good

wifi connection trash, service trash, paid extra for room that i paid for online even after i

room service

the slow wifi connection

i come especially for the warm pool!

we were annoyed for a short time by kids in the hallway coming from the pool which was nearby.

the property was very beautiful and the pool was nice and comfortable, the rooms are so wonderful and put in place , i will say this place

the pool and hot tub for relaxing is appreciated

pool close to early for the weekend

the pool and fitness workout room

love the room, nice and comfortable, the pool was nice and clean

kids loved the pool which was the perfect amount of warmth in the area as well as the water itself

in addition, there was mold on the floor around the pool which was really gross and needs to be addressed

the elevator to the pool was broken

pool petite

pool open late, gym open late, bar and food on site

i love the breakfast & clean pool i m coming back

the pool needs to open earlier.

the pool was not open, but its still semi covid so i understood

we had the king bed with the spa bath/jacuzzi

wasn't much to the hotel complimentary breakfast buffet

no, breakfast due to covid. that was the only regret but understandable

breakfast is minimal

breakfast was very basic, nread, bagels, fruit. orange juice, coffee, tea.

accommodations with comfortable beds, large rooms, beautiful lobby and nice pool and fitness center

breakfast was good and my family enjoyed the pool

but if i could mention something the pool staff there was a gentleman there who was a little rude about my kids being kids and of course

could’ve been a little warmer in the pool area

breakfast was delicious every morning and the pool was instantly the best thing to our kids

loved the breakfast, the pool , the comfortable bed.

pool was crowded

no outside pool or seating

the pool was too small and cold.

clean, comfortable, gym, and indoor pool

breakfast was only cereal, coffee and juice

have the same thing for breakfast from friday morning to monday morning cereal and coffee

the gym. the room set up.

we were told the laundry was not done yet

hotel was dirty and the pool,gym and restaurant bar was closed for renovation.

friendly staff, heated pool, and location.

i enjoyed my stay, pool was warm, and hotel was clean.

only thing that i didn't like was that the pool was not open, and the ice of of the ice maker didn't taste good it tasted like faucet water

pool

the room and pool

my stay was amazing but the pool water was very cloudy and crowded

clean room and loved the pool

i loved the room layout and the pool

two pools !! great location and great staff!

very comfortable always book here ... my daughter loves the pool

no towels by the pool. the linen and towels can use a upgrade.

location is close to nyc and beautiful clean pool area with hot tub

didn't like that the pool was freezing even they say it was heated

grill available just outside the indoor pool

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

we really enjoy the pool and the fire pit

loved the room it was beautiful and the view was great, i loved the pool and gym

it also worked out very well for us that the pool was open so late on a weeknight

the pool was a bit cooler and smaller than expected

room was great and pool and hotel was great

i like the parking in front of room, and the tv selections included for free

the parking lot was full of snow and ice, it was horrible trying to drive through.

above parking area not the safest the satellite tv is maddening

location, parking

i liked the fireplace. and spa tub

my kids were looking forward to it and unfortunately we couldn’t stay longer than a couple of

tub was very slippery. noisy kids and at night.

breakfast is very decent, perfect.

they also don’t tell you that same rules apply for the gym as well

l9ts of breakfast options.

very modern and updated room. rooftop bar and restaurant onsite

the ambiance of the lobby area was amazing and the bar as well

complicated entry to hotel. rooftop bar was packed and so was parking.

i liked that there was a bar and restaurant in the actual hotel

fire pit outdoors gym - dumbbells up to 80lb and peletons , no free weights but to be expected

cleanliness, friendly staff, and a clean pool.

towels at pool was never stocked had to go ask for the towels

the area around the pool could have been a little cleaner

pool

cleanliness professionalism location in door pool

pool was out of order

it wasn t obvious to me from the website that the hotel has a pool

the cleanliness, staff, pool, everything was great

clean, quiet, and indoor pool.

i was disappointed , pool was closed and the breakfast , included, was cold

very clean , pet friendly, pool open by appts only

from the checkin at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

i loved the indoor pool, the fact they have 2 bedroom suites, free breakfast and the breakfast was pretty good

no towels at the pool

pool is delightfully warm & inviting

staff is professional and courteous and my children love the pool.

pool was actually open with good hours

gym wasn't much. pool space could have used a hot tub too.

spacious rooms and a delicious free breakfast! nice pool and fitness center too.

everything is perfect. just hoping the pool heats up in the colder seasons.

pool

wonderful staff. wonderful room, super clean. pool was really nice. one of the best hotels!!!!

visit to enjoy the pool in the leisure time with family

towels at the pool

it's a nice hotel, staff is great, pool is heated and the rooms are nice.

bed linens were dirty, room service # was always busy, wifi was horrible and the key card didn't work

think the cost of breakfast may be a bit high for just one person eating and not needing a lot of food

was a joke it was served in plastic plates like we have in kids party

first night there 3:00 in the morning people was banging and kicking on my door then my kids jumped up out of sleep it scared the kids out there asleep second day tuesday 3:00 p

first night there 3:00 in the morning people was banging and kicking on my door then my kids jumped up out of sleep it scared the kids out there asleep second day tuesday 3:00 p

the pool

great staff, pool, jacuzzi, my balcony

hospitality agent at the front desk changed my room location based on my request to be near the pool and exercise facility

the size the pool the exercise room

no towels available at the pool or for the rooms when requested

cost £3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service of $9 when i asked the sales director

the gym room is nice too

breakfast starts at 7 and ends at 9

room with everything you need, great facilities (lovely pool, gym, bbq) and the staff were really helpful

breakfast, suites, gym, and pool.

drinks, food, light meal box fir the morning leaving, smiling staff, atm, bus shuttle, swimming pool

the children loved it the most with the pool which was a

nothing. not one complaint. pool wasn't open, but it was 50 degrees out. lol.

the pool was clean the kids loved it

we couldn't use the pool, but seemed to be very clean

also, pool was forever closed

advertise a place a pool but it's being worked on i was told since the start of the new year, so i chose this hotel for

outdoor pool was not heated. breakfast was expensive for what was offered.

very clean, had a gym, pool and bar/restaurant. everything we needed for a quick stay!

advised a pool but they neglected to mention that it was not open yet

pool not open

pool was closed but that wasn't the hotels fault

the pool was not yet accessible during our stay.

no pool

the indoor pool was a big hit with our kids