don't like smoking around pool

only thing i would change was the pool was closed from 2-4

the pool and terrace didn't open until 4.30 which catered more for corporate clients

the pool could do with being open for longer periods

fantastic breakfast and very friendly staff. very good facilities with a great pool.

swimming pool was a bit pricy

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards and sites it was written down correctly

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one next door

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

no pool

room was good, hotel facilities, bar and restaurant excellent

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

the bar terrace was closed in the evening we stayed

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner to make tea this is disappointing or maybe i should have requested

bar service was excellent and prices were very reasonable for a city centre hotel

we requested late check out and that was no problem and we were not charged for it either

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap not available - but

wanted to have an early lunch at the gastro bar but they weren’t serving it yet when we asked even though it was open

spacious room, nice pool and gym

clean,no language barriers & very polite, pool & gym inclusive

the hotel was a long walk from the old town. the swimming pool was not available till june.

the swimming pool is not big enough ud83dude42ud83dude42

the swimming pool was not in use but that was only a minor thing, everything else was perfect.

the facilities were all spotless clean and pool was delightful

amazing pool lovely staff very clean

the property pool area need a revamp with comfy subbeds

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

would have liked a pool view. instead of main road

the outside bar area was a really nice touch and welcoming

gym was good facility also

great location for getting about. rincon bar great value jamon awesome

cathedral is just charming and the hotel is all you expect : modern, clean, excellent breakfast, gym, and plenty of traditional restaurants and bars all around

brilliant location . early check in before 12 noon. upgrade by lucia. huge room.

poor wifi sign of 2nd floor

range green); noise outside the window - bar open until

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

wifi connection

restaurant including the bar closed at four in the afternoon

love it even more if there was a swimming pool; there s lots of space outside for a pool

it has no swimming pool

nothing other than the hotel not haveing a pool

has no pool and it was 45 degrees but we were prepared for this

no bath... room service reasonably priced but not that nice. no pool or spa.

hotel is very convenient to the city centre and having the pool and sun beds was great to chill in the evenings even though the pool is not so big it did the

breakfast very friendly and knowledgeable staff, room great view good and rooftop swimming pool for the summer

plunge pool and surrounding area was really nice polite and friendly

lovely room and gym and swimming pool if required

friendly staff, great rooftop pool.

have to pay for xtra to use the pool and the spa

swimming pool is open to the public so was very busy

the hotel's own pool is only open for the summer months.

though we were pre warned of this before)

the pool wasn't available for use.

free parking, good clean room, excellent staff

hotel should be 4 star rated, it's excellent in every way, covered parking area, air conditioning very good in room, beds large and very comfortable, very clean,

great bar & restaurant

choice of eating in a hotel dining room but we chose the bustling, friendly bar

the hotel has parking as well

closed pool closed wrongly advertised i searched for a spa destination and was

shows a pool - a big pool - there isn t one and no spa- just an average hotel - if it just advertised

hotel used a picture of a swimming pool in it's profile but there isn't one

comfy bed pillows, friendly staff, warm and cosy room, excellent spa facilities.

very nice, room with balcony and view, spa in the hotel perfect

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

bar also does not open until 20

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was very disappointed

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

the hotel restaurant wasn't quite as expected because it's at edge of the bar and that took over many of the seats

not use the swimming pool robe after check out at noon so had to leave the pool early as we had not taken out own towels

peaceful and quite unique spa and swimming pools were excellent with a great pool bar

thing we could think of was a few more umbrellas for shade around outside pool would be helpful, for people who need shading from sun

place , geothermal waters and the pool area, ourselves and the kids love this place

we got a free access to spa instead of a main inside pool, which was on maintenance..

room(s), food, pools and restaurants where all absolutely fist class, the hotel building was beautiful and

room, breakfast, pool

the draw are the thermal pools which have been used continuously since roman times

com no information was forthcoming that the circuit in the pool area was closed for 10 days

the thermal circuit was also fantastic with a very cool flotation pool as well as a lemon pool

very clean place, friendly staff, nice pool eria and beautiful garden.

large swimming pool could do with a little maintenance, a few tiles missing at the steps leading into the pool

pool area was large enough for many people at the height of the season

be aware that staff do not seem to stop the many people we saw taking pictures and videos in the pool areas and changing rooms

unable to sit around the pool since people reserved chairs with their towels

half outside warm pool was fantastic, loved it with the kids.

this place is aimed at the spa pool as that was ok

excellent pool areas. good food at very reasonable prices. staff were great

just the pool

the spa facilities were fantastic.

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

seimming pool

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

poor breakfast

3 days with my girlfriend and we pass an excellent time in the circuito termale and on the playa pool

the cafe in the pool area was good with nice food and a large menu

the warm waters of the swimming pool the views of surrounding area

i would say the pools are excellent but i feel that in the night time session children should have to leave the

the thermal pool use included with room rate were great

beautiful room, wonderful pool

location and hotel are beautiful and we love staying the pool is fabulous and the views stunning when we had any problems they were dealt with so

location, huge room with lovely spacious bathroom. great staff. lovely pool area.

pool area always plenty of sun beds with towels provided

room and pool was excellent

bbq station there if you want swimming pool in the summer

pool is perfect and we spent a lot of time using it as well as strolling around

pool was fine - could maybe do with some rules being put up as some people were slathered in sun

lovely comfortable beds staff really kind and helpful swimming pool great

the pool is lovely

the pool is amazing

very spacious apartment with a beautiful private pool and comfortable beds.

to have music playing in the grounds at 6 am workmen using angle grinders upgrading the pool area as clients were trying to relax

loved the terrrace overlooking the pool

the pool , furnishings

more sun shades around swimming pool

great location. beautiful pool. clean accomodation great staff

the pool was superb and much needed given the warm weather

too cold to use the pool on this visit i'm afraid, but it did look inviting

lovely swimming pool and beautiful views and

couldnt use pool as freezing

the garden of the unit was very nice it had a plunge pool so in summer it would be really good

the pool was great although it wasn t sunny for us to get in

the bed was so comfortable and i loved having our own pool and the gym was amazing

great new property for the area. good food and gym highly recommended

staff were so friendly and professional and the room overlooking the pool was both relaxing and of a high standard too

location and pool area

nice area and swimming pool, kids club

beautiful room with pool view

all staff were so polite and helpful pool indoors absolutely wonderful breakfast fabulous and with one of us gluten free we had bread

lovely pool and marvelous games room and surrounding grounds

family and pool

pool was out of order full of frogs no problem we didn't want use it.

great view from the terrace and pool

my partner really enjoyed using the onsite swimming pool

beautiful pool area