very clean place, friendly staff, nice pool eria and beautiful garden.

pool area was large enough for many people at the height of the season

had to stand round waiting for pool to open, should open at 9 not 10.

thermal pool relaxing

we loved the pool area especially as it was included in the price

place , geothermal waters and the pool area, ourselves and the kids love this place

not use the swimming pool robe after check out at noon so had to leave the pool early as we had not taken out own towels

fantastic pool and spa complex for all year round visits

we got a free access to spa instead of a main inside pool, which was on maintenance..

the pool area is great and it wasn't overly crowded as off season

com no information was forthcoming that the circuit in the pool area was closed for 10 days

the thermal circuit and the outside pool

the draw are the thermal pools which have been used continuously since roman times

the thermal circuit was also fantastic with a very cool flotation pool as well as a lemon pool

pool/spa staff act as guardians rather than facilitators

closed pool closed wrongly advertised i searched for a spa destination and was

shows a pool - a big pool - there isn t one and no spa- just an average hotel - if it just advertised

hotel used a picture of a swimming pool in it's profile but there isn't one

lounge area for nights to sit around with friends after being out for a meal other than bar area, although there is a good sized terrace to the front, outside the entrance door, but only

easy check in using the covid restrictions fully understand why spa and restaurant not open but excellent places to eat close

stopover, a very modern and clean hotel with excellent bar and restaurant attached

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

wifi was good

free parking

pool was ok

pool is perfect and we spent a lot of time using it as well as strolling around

friendly staff and perfect pool for cooling off

pool was small but there were only a few people

the pool is lovely

have to pay for xtra to use the pool and the spa

swimming pool is open to the public so was very busy

the hotel's own pool is only open for the summer months.

pool is part of an adjoning spa complex and is only open

a shame the pool was closed

pool area and gardens are immaculately kept

great location for tennis club, lovely pool and large rooms

setting was excellent, very tranquil, gardens well kept, full of plants & aviaries, lovely pool area

great pool which is open 24 hours

pool was great and very clean and the staff were very helpful

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

no pool

we didn't get to use the pool or gym as it was a bank holiday and closed

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards and sites it was written down correctly

swimming pool was a bit pricy

the thermal pool use included with room rate were great

shame the pool wasnt open until 10am so no early morning swim

3 days with my girlfriend and we pass an excellent time in the circuito termale and on the playa pool

the cafe in the pool area was good with nice food and a large menu

i would say the pools are excellent but i feel that in the night time session children should have to leave the

seimming pool

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa facilities were top

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

poor breakfast

half outside warm pool was fantastic, loved it with the kids.

excellent pool areas. good food at very reasonable prices. staff were great

just the pool

this place is aimed at the spa pool as that was ok

the bar staff were friendly and helpful, it was quiet and felt safe and secure

the pool area was ok but could do with some tlc

only thing i would change was the pool was closed from 2-4

the pool was closed. no information on site that pool was closed till 15th june.

don't like smoking around pool

the pool and terrace didn't open until 4.30 which catered more for corporate clients

lovely fresh produce for breakfast and a brilliant pool overlooking the mountains

pool is lovely and relaxing after a days walking in the

pool was lovely and all well maintained

breakfast, pool area, sorroundings

impeccably clean, lovely gardens, pool & surroundings

the breakfast is good as is the bar and snacks

comfortable bed, jacuzzi bath, breakfast, gym

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

the bar terrace was closed in the evening we stayed

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

tapas bars and local shops were exciting

brilliant location . early check in before 12 noon. upgrade by lucia. huge room.

clean, good gym

no safety box in the room. the gym was closed.

great location & staff - gym was very good and modern

bar service was excellent and prices were very reasonable for a city centre hotel

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner to make tea this is disappointing or maybe i should have requested

although we did not use the facilities ie cafe bar restaurant it looked excellent

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap not available - but

wanted to have an early lunch at the gastro bar but they weren’t serving it yet when we asked even though it was open

pool was too small to swim in.

i enjoyed the swimming pool area and also the front desk staff were very helpful

clean,no language barriers & very polite, pool & gym inclusive

the swimming pool was not in use but that was only a minor thing, everything else was perfect.

spacious room, nice pool and gym

range green); noise outside the window - bar open until

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

central location and the bar next door. excellent breakfast included in the price.

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were lots of

wifi connection

hotel is very convenient to the city centre and having the pool and sun beds was great to chill in the evenings even though the pool is not so big it did the

friendly staff, great rooftop pool.

very clean, room was spacious and nicely decorated. pool on the roof was a bonus.

although the roof terrace and the bar were very good, the swimming pool was a bit too small,

lovely room and gym and swimming pool if required

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

restaurant was shut but pool bar did some great meals although menu was very limited

pool superb

only that the pool was open on the weekend... but it is a minor.

amazing pool lovely staff very clean

good, though i don't think there was a swimming pool

has no pool and it was 45 degrees but we were prepared for this

no bath... room service reasonably priced but not that nice. no pool or spa.

nothing other than the hotel not haveing a pool

no swimming pool

beautiful pool and deck

very clean rooms and good a/c free use of good mountain bikes other bars in the village nice cool pool

wonderful, peaceful location and friendly hosts. lovely pool.

views, terrace in front of the hotel, pool and surrounding area with sun beds, sauna and tepidarium zone, outdoor breakfast, access to

maybe a few more sun loungers by the pool would be good, but even then we were allowed to rearrange the furniture a bit so that everyone

given left luggage option and early check in free on request

enjoyed the spanish continental breakfast, and friendly cafe owner made a fuss of and spoiled the kids

lively hosts, beautiful house and swimming pool and view to the mountains

super hosts. lovely breakfast and comfortable room.

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could have had a full english, and then the owner took us to a meeting we had in the

facilities are very good, and breakfast is awesome

am a grump in the mornings and absolutely do not