work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

the two pools were also fantastic

beautiful and relaxing views. pool was refreshing. comfortable bed.

no elevators with lots of rustic steps to the room and to the pool.

pool was awesome, 2 hot tubs fabulous, the trail to rive was beautifully, flowers everywhere

location, pool and hot tub, friendly staff.

the pool area looked clean and though it's located right by the airport, the noise did not bother us

the indoor pool and location to the airport.

the service is good and everything is nice and clean. the heated pool and hot tub are great.

& i went down to use the pool facilities & found it crowded & full of unsupervised rowdy teenagers

pool needed attention - not that i was planning to use it.

like everything about this hotel the friendly and helpful staff the breakfast is always great pool is always clean and wonderful too

loved they opened the pool for us. it was nice and warm.

indoor pool was cold

not to mention the indoor pool was open and the breakfast is probably the best around

room by the pool was excellent

the pool was closed, but wasn't a big deal

hotel and room was comfortable, the swimming pool was situated outside the rooms

pool was clean and refreshing a lot of people used the pool

with a broken cooling knob, one drawer handle was missing, location was very noisy, and the pool was not clean

the pool was nice and so was the mexican restaurant at the hotel.

pools

heated pool was much cooler than expected and after mentioning it discovered it was on the mx repair list

breakfast was great. pool was fun.

pool closes early (10:00 pm)

loved the pool, hot tub, and fire pit

water pressure in shower was a low, pool was closed for maintenance.

no indoor pool

pool area with hot tub and fire feature was amazing

we had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find that renovations were

management went the extra mile to make sure the pool was ready for our visit

big bed, pool and good location.

renovations, very clean, friendly and helpful staff, delicious breakfast, great pool, great location

the pool wasn't ready for swimming. that's it

breakfast ended too early. being charged a pet fee. no inside pool.

indoor pool and hot tub

proximity to shopping and restaurants, indoor pool, clean and spacious room, close to

has a nice indoor pool and gym

the pool, the gym and the very pleasant and helpful staff.

nice pool, great jacuzzi and fitness facilities

that a shuttle to the airport would be available

airport shuttle was not on time for meeting morning flight, so had to take a taxi

no continental breakfast, but there is a cracker barrel literally within a stones throw

why do couples need to eat breakfast at the same time

nice clean hotel with heated indoor pool gym

pool was great for the kids

pool was closed but on bookings it did not state that

pool was too cold

i do have intent of staying again in near future as i didn’t get to try out weight room/indoor pool like i had originally hoped i would

the pool and showers is a little cold, difficult to use sometimes of the day

very small pool

nice outdoor pool

well-maintained pool with an 8’ deep end

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

pool was clean and open

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to get in but unfortunately as soon as i tested the water

pool towels are wayyyy too small

the breakfast was well run and we were the only people in the pool when we used it

pool was small but great and the towels available at the pool was a bonus

they have a very attentive and friendly staff, and a nice heated indoor saltwater pool

they shut the pool down as soon as we got there.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we loved the pool and fitness room

we went swimming a few times and every time the pool was empty which was a big win

could be a much better breakfast

hich in most of the hotels, it's not hot enough or

awesome that the pool and hot tub are open till 11pm

pool is outstanding, the location is excellent with a movie theater right next door, shopping and

the pool, spa and restaurant was great!

clean, great rooms, pool and hot tub

breakfast was great with a big variety

person working on tuesday morning september 22cnd, at the breakfast area wasn’t the friendliest, i was trying to put myself in her shoes and be empathetic

large flat screen tv, good size pool that grandsons loved playing in with granddad, good little fitness center that grandsons enjoyed

very clean. good breakfast.

breakfast with our host (employee) nancy was great

first, cabin was new and clean. second, it had full kitchen with amenities.

the kitchen and bathroom were well equipped and very clean

full kitchen, jacuzzi hot tub, beautiful river views!

the kitchen had all staples, all you needed was the food

kitchen stove needed repaired front was falling off

really enjoyed canoeing in the lake and hanging out by the pool

the pool is clean and really all the fun amenities in a relaxed almost camp atmosphere

pool was extremely cold, wife was not able to get in it to enjoy

kids really enjoyed the pool

lake activities, walking trail, farm life, breakfast, pool.

the pool was nice too and the seating

no indoor pool

i wish there were a hot tub by the pool

indoor pool would make it perfect for year round travel. walkability to downtown.

no pool lol

like the layout chair's around pool

water pressure of the shower was weak.. would have been nice if the pool was indoor! :-)

the pool was small. breakfast was fair .

should heat the pool lol

the pool was closed. it's so hot.

the pool was out of order and closed

my boys enjoyed the pool every night

the pool was very clean and the water was warm.

clean and spacy room, enjoyable shower indoor pool with controlled temperature, nice little gym with dumb bells and treadmill decent breakfast

pool

we didn’t use the pool but it looked inviting as well

kids loved the pool and nature trail

from the little notes to the towels draped over the chairs at the pool, nothing was missed

the cleanliness, how friendly the staff was, the heated pool, and the tasty breakfast.

the heated pool was amazing and relaxing

was unsatisfactory at all, it would be that there were some issues with scanning our key at the pool and a couple of items weren't found in the system from the

the hours for breakfast (and the pool) were perfect for me and the family to have an awesome morning before the drive home

pool was cold

on this trip, an indoor pool wasn't a priority, the pool was smaller than i thought it would be

heated pool, bit small but keeps kids busy for a bit

swimming pool, gym areas very clean. breakfast very delicious don’t have to travel to get it.

i especially like that there was a pool and fire pit on the property

did not know the pool was closed,

clean, pool was nice, breakfast goo

bathroom fan didn’t work loud upstairs neighbors pool was closed fire pit was out of order

the heated pool and free breakfast

there was a little trash on the pool, but otherwise it was beautiful

indoor pool would have been nice too

we liked taking our pet and it has outdoor pool and outdoor seating

pool looks like it could use a little maintenance

pool was a little cold and no hot tub

our kids loved the pool, and the room size was great

the beds were comfy and the pool had a waterfall.

big enough for family of 5, kids enjoyed the pool, semi private bathroom area

clean! great pool!

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

pool is open til 10pm, and laundry room was clean

the pool is not big enough

pool not open

the water in the pool was cold never warmed up

nice and clean. friendly staff and the pool area was nice.

clean, comfortable great hot breakfast & nice pool & gym

pool and big indoor hot tub

beautiful pool and great location off of highway

the pool needed to be vacuumed.

jacuzzi and indoor pool

pool was warm

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

we enjoyed the pool &jacuzzi, grab and go breakfast was good

always like this hotel because of the breakfast, pool and spa

the estate, the decor, the reception staff. outdoor pool.

bathrooms will need to be updated in a few more years and pool is not all that great.

pool was just ok and not very clean

i wish the pool was open.

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

lovely pool and setting

perfect location and great facilities. loved the hiking trails and pool the best

use the free shuttle to move around the estate. great outside pool.

the pool and hot tub were amazing

heated pool. great restaurant. bathrooms amazing! staff very courteous.

otherwise property is clean with heated pool and gym

the bed were very firm. the pool was closed 2/3 days we were there

indoor heated pool did not feel heated

indoor pool, grills, workout room

the pool could have been a bit warmer but the people were so friendly the breakfast so good

good location. unfortunately, we had an appointment and missed the breakfast

was stuck across from laundry room and ice maker

nice continental breakfast with waffle maker

beds were excessively firm and the wifi is terrible.

breakfast was poor.

variety for breakfast

smelt like a old gym sock someone left the a/c off

other guests with kids were running up and down the causeway on our floor and above

breakfast wasn’t available

breakfast was good with lots to choose from

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

indoor pool

everything enjoy the pool and the location

clean quiet comfortable beds really warm pool

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool evenings

rooms are updated and very clean. we liked the pool and hot tub inside the building.

pool not open longer

it has a nice indoor pool and large gym

room, furnishings, lobby, pool were all quite nice.

wish i knew in the pool and the ball was open we did not eat breakfast there cuz i had to have surgery and plus it was

and even more so i was able to enjoy the hot tub with a cup of coffee i enjoyed that and the pool got it all to myself

pool was great. staff were super helpful.

was really friendly, when you walked in the hotel it had a very clean and pleasant smell the pool looked fun but wasn't able to swim due to a busy dance competition we were attending i would

pool, hottub broken, dirty, smelled of stale smoke

did not end up using the pool but the pool area was decent and clean

pool was murky and the layout of the hotel was confusing.

pool and hot tub were great

pool not in service (mechanical issue)

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

the fridge made loud noises during the night waking me up. no towels in the pool area.

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

fitness center closed

google maps took us thru the taco bell parking lot and it was confusing

location, cleanliness, quiet, fitness center was great!

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

no pool, coffee in the room or ice available

the cost was a little high for a location that did not have a pool or any other amenities.

so convenient, comfy, clean, friendly staff, enough breakfast, good coffee, pretty pool, (didn’t have time to use it), & economical

the pool needs to be bigger breakfast was a little under cooked .

pool still wasn't open no hot breakfast

the pool was outside i didnt know i taught was indideud83dude11

mention this but since you asked; i was very disappointed in the lack of live bloodsport in the pool &/or fitness center

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

swimming pool inside…would have preferred outdoor pool

pool was chilly. no hot tub/spa

gym and pool

the pool was very clean

the pool size was disappointing, not really appropriate for lap swim

location, room, cleanliness, pool, hot tub, and breakfast were all excellent, i would definitely recommend this hotel

had pool and hot tub

nice pool large room nice breakfast

loved that egg whites were offered, kids loved pool and basketball court

pool area is nice and there is a hot tub and fire pit as well

we loved the pool and hot tub too

i stayed after the memorial day holiday, but the hot tub and pool weren’t open yet due to inspection reasons from the state

an e mail that the pool was closed for maintenance since june- the day before our stay

it was nice spending the evening around the pool a fire pit with the other residents and we all agreed we will return

we also loved the pool

big clean room, indoor pool, decent breakfast

nice lobby area, nice pool for small kids

i wish the pool would have been filled .

the pool is a great option for kids

indoor pool

the pool was perfect

the pool was delightful, and the room was lovely

their indoor pool being open from 6am-10pm was an added bonus

the indoor pool.... the water temperature was ok but the air was to cold

food was great rooms clean hot tub and pool fun staff was nice. would stay again

great bed and pillows and nice pool area with excellent location and great parking.

location heated pool

customer service, breakfast, pool, rooms, bed it was all wonderful!!

the continental breakfast and pool are also very nice to be able to keep family

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

extremely clean and well-maintained, featuring a beautiful indoor pool and hot tub, and luxurious fireplace to enjoy outside

pool and hot tub

of great facilities (pool, hot tub and firepit)

hot breakfast with options. indoor pool was great!

the pool and spa was the best, hotel smelled good, shower in the room was awesome

pool was pretty small only room for a handful of kids until it felt cramped

the pool was cold, and i was hoping it being indoors it wouldn t have had that bad of a chill.

love the indoor pool!

the pool area wasn't real inviting. wet towels laying around and just messy and foamy water.

i loved the whirlpool tub in the room

pool, breakfast, it was an open environment and friendly staff.

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

the outdoor pool was a pleasure

swimming pool is long enough to swim laps (no-one else was there -- it's not heated and the weather had been

the breakfast was good and the kids loved the pool

weren't stocked in the pool area in the evening hours

” if the coffee area was self serve and the pool and fitness room was accessible, there was no reason not to offer the normal breakfast this

indoor pool is refreshing after a long day

pool is nice, breakfast is good, beds are comfortable

wish it had an outdoor pool!

great indoor pool area

if you had a hot tub along with the pool, that would have been great.

the indoor pool

i'm grateful there was an indoor pool for my little one to play it

didn’t like that the pool still wasn’t open

pool was nice.

pool didn't open on time (their listed dates) so we missed a day of planned swimming

was very quiet and the pool was a wonderful surprise

nice pool area

love that you could use the pool. the place was super cute and everybody was very nice.

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

the lobby, the workout facility, the pool are all perfect

the gym is great and also the heated pool was a nice addition

location was perfect and staff was super helpful. the gym and pool were superb

unfortunately during our stay the pool facilities were closed

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

loved the deck area with the pool, dog walk, and fire pit

the pool wasn’t open being july we thought it would be open.

location, pool table, balcony, pool, and pet friendly! loved it!!!

pool looked as if it may have needed to be cleaned .

great location, good breakfast, quiet and a great pool.

location was perfect. nice to have a pool and comfy bed.

and the swimming pool

i didn't use the pool but it looks really lovely

the indoor pool and spa was phenomenal. the rooms were clean and beds were comfortable

beautiful facilities with a sports complex with a huge gym and indoor pool

outdoor pool was fantastic and the grounds were manicured

the pool and the breakfast are great, didn't have time to try the zip line.

it was great having access to the fitness center's saltwater pool and services

loved the divided two rooms to have kids separate on sleeper sofa

great breakfast.

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

kids loved it

breakfast was awesome, location, and the bar area.

the pool was good as well

there was supposed to be a indoor heated pool, and there wasn t

pool hours should be a little later for adult swim only.

we liked the room, restaurant, workout space, and pool.

modern, artistic hotel close to town center, with amazing staff, a pool and a rooftop bar/restaurant

the indoor heated pool and gym are great additional perks

nice indoor pool, good breakfast, and just a great place to stay

suite was perfect for our group of 5 and the kids loved the pool

the pool and hot tube was nice after a long day

the pool/hot tub was opened later