didn't have breakfast

coffee shop/ bar was extremely expensive

gym

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to the asheville airport

no bar with tea, coffee, creamer, etc

pool was dirty

the pool was excellent

breakfast was great. pool was fun.

the pool was nice and so was the mexican restaurant at the hotel.

pools

the pool area looked clean and though it's located right by the airport, the noise did not bother us

z the only thing i didn’t like was the strong chlorine smell in the pool area.

nice room. had all the extras. nice pool and an amazing breakfast.

location, pool and hot tub, friendly staff.

the service is good and everything is nice and clean. the heated pool and hot tub are great.

with a broken cooling knob, one drawer handle was missing, location was very noisy, and the pool was not clean

hotel and room was comfortable, the swimming pool was situated outside the rooms

room by the pool was excellent

pool was clean and refreshing a lot of people used the pool

the pool was closed, but wasn't a big deal

breakfast ended too early. being charged a pet fee. no inside pool.

pool not useable.

pool area was as expected and everything was in working order

pool could have been better. leaves were falling in the water.

big bed, pool and good location.

no indoor pool

loved the pool, hot tub, and fire pit

pool area with hot tub and fire feature was amazing

water pressure in shower was a low, pool was closed for maintenance.

location, gym and pool

pool was down, other than that there was no issues.

proximity to shopping and restaurants, indoor pool, clean and spacious room, close to

we also enjoyed the pool and loved the convenience of it being indoors

hot tub and pool area

indoor pool and hot tub

location, staff, pool

the pool and showers is a little cold, difficult to use sometimes of the day

pool was great for the kids

pool was too cold

i do have intent of staying again in near future as i didn’t get to try out weight room/indoor pool like i had originally hoped i would

loved they opened the pool for us. it was nice and warm.

like everything about this hotel the friendly and helpful staff the breakfast is always great pool is always clean and wonderful too

indoor pool was cold

pool was under maintenance

location great towels. nice pool area

the indoor pool was warm and jacuzzi amazingly hot

the pool, spa and restaurant was great!

awesome that the pool and hot tub are open till 11pm

pool & hot tub

hich in most of the hotels, it's not hot enough or

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

kitchen stove needed repaired front was falling off

the kitchen and bathroom were well equipped and very clean

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

the two pools were also fantastic

beautiful and relaxing views. pool was refreshing. comfortable bed.

you could see them from the pool deck and the restaurant area

the pool and hot tub were great

it was also very nice that the pool and hot tub were open 24hrz-7days a week, considering my son needed the hot tub after each

pool looks like it could use a little maintenance

friendly, rooms clean, hotel clean, pool clean, breakfast was great

we liked taking our pet and it has outdoor pool and outdoor seating

were comfy (pull out sofa not so much but that’s to be expected), pool was great, breakfast was yummy

indoor pool would have been nice too

pool hours too early. no hot tub

pool was a little cold and no hot tub

the pool was great even though we didn't get a chance to go, it looked so fun

the beds were comfy and the pool had a waterfall.

the pool had towels

pool wasn’t open yet

nice exercise room & pool, although we didn't use these

pool not open

the water in the pool was cold never warmed up

the pool is not big enough

the pool needed to be vacuumed.

nice and clean. friendly staff and the pool area was nice.

pool and big indoor hot tub

everybody was friendly and it had a good size pool and jacuzzi

clean, comfortable great hot breakfast & nice pool & gym

pool was warm

we enjoyed the pool &jacuzzi, grab and go breakfast was good

clean habitation, the pool.

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

nice indoor pool, although small

bathrooms will need to be updated in a few more years and pool is not all that great.

pool was just ok and not very clean

no indoor pool or hot tub

i wish the pool was open.

the outdoor pool and music in the evening at the pavilion

heated pool. great restaurant. bathrooms amazing! staff very courteous.

about this hotel is great, staff, location, view of the room, pool, accomodations, super clean

we were lucky, it was raining a lot and we had the pool and hot tub to ourselves

use the free shuttle to move around the estate. great outside pool.

swimming pool tiny

otherwise property is clean with heated pool and gym

pool wasn't heated as advertised

the pool could have been a bit warmer but the people were so friendly the breakfast so good

pool and exercise room are nice

indoor heated pool did not feel heated

wifi was fast

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to the front desk, and close to the pool

have to go off-site to do laundry

no laundry. very noisy. not as clean as i d like.

wifi

breakfast was wonderful.

great hot breakfast options, gym, pool and very helpful, friendly service

nothing. it was very nice and we even had 2 small kids.

breakfast wasn’t available

breakfast was great, room was clean,

everything enjoy the pool and the location

wish it had a hot tub along with the swimming pool

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

everything. loved the sunny clean pool and the comfy chairs by a fire pit.

clean quiet comfortable beds really warm pool

pool was great. staff were super helpful.

and even more so i was able to enjoy the hot tub with a cup of coffee i enjoyed that and the pool got it all to myself

pool, hottub broken, dirty, smelled of stale smoke

indoor pool was cold

did not end up using the pool but the pool area was decent and clean

the fridge made loud noises during the night waking me up. no towels in the pool area.

pool and hot tub were great

the pool

pool not in service (mechanical issue)

pool was murky and the layout of the hotel was confusing.

renovation,, parking, no bar, no vending machines

the location and the covered parking. breakfast was great!

lots of parking

location, cleanliness, quiet, fitness center was great!

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

machine options were very limited, pool in the lobby was odd but not bad, just had never seen a layout like this

the pool was great the inside pool had a few bugs/leaves in it because it was connected to the outside

room, furnishings, lobby, pool were all quite nice.

rooms are updated and very clean. we liked the pool and hot tub inside the building.

i loved that it had an indoor pool and jacuzzi. the room was very clean and luxurious as well.

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

no pool, coffee in the room or ice available

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

no pool

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

we loved the location and it has a nice outdoor pool

the pool needs to be bigger breakfast was a little under cooked .

pool still wasn't open no hot breakfast

on sidewalk around the pool

i wish the pool was indoors and not outside. it would have been nice to have a hot tub .

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

our kids enjoyed the indoor pool

swimming pool

the pool was very clean

swimming pool inside…would have preferred outdoor pool

the pool was older and that room was stuffy

had pool and hot tub

the pool size was disappointing, not really appropriate for lap swim

hot tub & pool, lights need replacing, lack of attention to food safety at breakfast by 2 staff members

loved that egg whites were offered, kids loved pool and basketball court

pool area is nice and there is a hot tub and fire pit as well

really convenient and great price for what you get. space was awesome, pool, staff was great.

would love to come back when the pool area is open

the spacious rooms, and outdoor pool was better than expected

we loved the pool and hot tub too

don't know about the pool we didn't try it.

nice outdoor pool

pool was clean and open

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

well-maintained pool with an 8’ deep end

the friendly staff, how clean it was, and my son loved the pool

pool was small but great and the towels available at the pool was a bonus

the breakfast was well run and we were the only people in the pool when we used it

indoor pool area, rooms clean, breakfast area was big and food was fresh

clean and updated indoor heated pool was great breakfast was great and cathy who took care of the breakfasts and dining area did an

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we loved the pool and fitness room

they shut the pool down as soon as we got there.

we went swimming a few times and every time the pool was empty which was a big win

breakfast was the best we ever had in a hotel

big clean room, indoor pool, decent breakfast

we also loved the pool

very comfortable and clean! very friendly staff. check in was a breeze and pool was fantastic

the pool is a great option for kids

pool not open

liked the pool, patio and bar area.

the pool was amazing and i really liked the fact that capacity was enforced

the pool was delightful, and the room was lovely

the indoor pool.... the water temperature was ok but the air was to cold

indoor pool

pool and hot tub, clean hotel

great bed and pillows and nice pool area with excellent location and great parking.

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

food was great rooms clean hot tub and pool fun staff was nice. would stay again

the pool was a decent size as was the workout room

great indoor pool area

if you had a hot tub along with the pool, that would have been great.

the indoor pool

the free breakfast in the morning and the heated pool

wish it had an outdoor pool!

of great facilities (pool, hot tub and firepit)

pool was on the other side if my window

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

extremely clean and well-maintained, featuring a beautiful indoor pool and hot tub, and luxurious fireplace to enjoy outside

we loved the indoor pool and hot tub, too

the pool area wasn't real inviting. wet towels laying around and just messy and foamy water.

pool was pretty small only room for a handful of kids until it felt cramped

i loved how clean every single area was. i loved the jacuzzi/pool area. not large but very clean

the pool area is small and the hot tub was out of order

the pool was cold, and i was hoping it being indoors it wouldn t have had that bad of a chill.

love that you could use the pool. the place was super cute and everybody was very nice.

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

location was perfect and staff was super helpful. the gym and pool were superb

the lobby, the workout facility, the pool are all perfect

pool opening hours

swimming pool is long enough to swim laps (no-one else was there -- it's not heated and the weather had been

room, nice staff, easy parking, clean swimming pool

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

pool & pool area was clean and inviting

outdoor pool was fantastic and the grounds were manicured

the pool and the breakfast are great, didn't have time to try the zip line.

the indoor pool and spa was phenomenal. the rooms were clean and beds were comfortable

beautiful facilities with a sports complex with a huge gym and indoor pool

layout was pretty sprawled out - the pool was very far from the hotel so we were not able to use it easily/at all

loved the deck area with the pool, dog walk, and fire pit

location, pool table, balcony, pool, and pet friendly! loved it!!!

the pool wasn’t open being july we thought it would be open.

unfortunately during our stay the pool facilities were closed

the staff was able to help at any moment, and the 24 hour pool table was a hit for us

pool is nice, breakfast is good, beds are comfortable

nice pool and breakfast room

weren't stocked in the pool area in the evening hours

pool and gym area was very nice as well as the room the kids really enjoyed the pool

we enjoyed the pool

outside could use a face lift, along with the pool area.

location was ideal. view was panoramic. enjoyed the pool and fountains.

pool looked as if it may have needed to be cleaned .

i didn't use the pool but it looks really lovely

and the swimming pool

breakfast was outstanding

the embassy suites by hilton always have the best breakfast.

sofa bed for kids, like most hotels out there, was completely uncomfortable

when you have kids you need space

the staff was overwhelmingly attentive and friendly. especially the breakfast staff!

modern, artistic hotel close to town center, with amazing staff, a pool and a rooftop bar/restaurant

a nice indoor pool, and a great rooftop bar with food options and a view of the mountains

we liked the room, restaurant, workout space, and pool.

pool hours should be a little later for adult swim only.

great breakfast. large rooms. nice pool

the pool/hot tub was opened later

the pool area was small and noisy. needs some soundproofing. everything echoed

nice indoor pool, good breakfast, and just a great place to stay

the pool and hot tube was nice after a long day

the indoor heated pool and gym are great additional perks

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

clean, big comfy bed, sparkling pool & hot jacuzzi, friendly service

loved the roof top and pool area.

the rooftop area is amazing. the staff are very nice. clean rooms, clean pool area.

the indoor pool and hot tub were also great

the pool looked very different in person

nice room, the rooftop, gym and pool. perfect location.

proximity to downtown, shuttle service, outdoor pool, staff

pool could've been bigger but it was clean and nice nonetheless

did not like location of pool

quiet, nice pool, which was clean and well maintained

unable to sit around pool due to it being closed

didn't use as were were only in town for one night but they looked

alittle sad about the pool but we understood & appreciated the 2 options

great location, great pool, clean rooms, friendly service. free parking.

the bed was extremely comfortable and the pool and jacuzzi were wonderful

the indoor pool and spa was very clean too

staff is great. wonderful indoor outdoor pool. terrific breakfast. pretty terrace. very clean.

pool was great

the pool was a plus for my daughter, she enjoyed very much

hotel amenities were very cool: pool area, roof top patio, laundry

the indoor pool, working spaces, and morning breakfast were great

it has laundry facilities next to the swimming pool and work out room

it's beside the pool with a glass wall in between

the gym and pool area were well equipped and easily accessible

room, pool, staff

that we didn't have longer stay to enjoy the very enticing pool.

the pool was awesome on these hot days, with plenty of loungers and 2 tables with umbrellas, parking

pool was closed the entire weekend due to maintenance

breakfast was nice, pool is big

room was very clean, pool was

this location is excellent! staff, room, pool, and beds were outstanding.

the hotel pool is beautiful!

the pool had a beautiful view

location and pool

staff, very clean, great coffee, enjoyed the games, pool was open and heated, quiet and very

oh the dumpster is next to the pool amd about 15 or so feet from the front of building

the pool table was a hit with our family

rooms were nice bed comfy pool clean an breakfast we good staff was very helpful

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well