lovely halpful staff, delicious breakfast!

breakfast was made to order and excellent

location is great. staff very helpful. breakfast was included and very good.

water tap on the bathroom sink took an extremely long time to produce hot water, and yet the the spa tub (which i was so happy to have) only had hot water - scalding, and i could not use it

the hotel was charming, staff were really helpful, the breakfast was great, and the location - right in the historic center, but still quiet - was perfect

and jogged around the lake, had paddle boat races, kayaked, played basketball, ping pong and pool, swam in the lake and pool and enjoyed the jacuzzi

the road in was horrible. the walk to restaurants, pool, and lake are dangerous.

the details, everywhere you look there is something cool, you can play pool, breakfast is simple but tasty, there were no people we had the place for ourselves, they got

incredible apartment and rooftop pool

the views from the rooftop pool are gorgeous; such a peaceful and beautiful space to relax

the pool on the roof was always free and clean

is no lift so room was on 4th floor and pool on 5th so a long walk up with suitcases

nice dipping pool

arturo and javier were so wonderful, rooftop pool was adults only and fabulous

it from the main room) but nbd, there was a private bathroom just up the stairs by the green pool

the pools were great, the staff was so fun and helpful, the bed was so comfy, and there were cats

they have a nice rooftop pool

night parties on the pool deck were a tad irritating since our room was just below but quieted down once i turned on the

we had a lovely, clean spacious king room with a view towards the sea and overlooking the pool

i loved the pool, the great a/c,

nice pool area

i loved the pool, the great a/c, the staff, the cleanliness of all rooms, and was fortunate to snag a larger

swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very

the staff here are amazing!!! pool was always cleaned and refreshing.

the pool could have been a little cleaner.

hotel located in zona romantica with a great pool area

location was very central, staff were helpful, room was spacious and rooftop pool great addition

& for the hospitality in watching bags & allowing us to spend a good deal of the afternoon at the pool after checking out

pool was cold

the main pool is unheated and too cold. i never saw anyone swim in it.

loved the view from the different pool areas and particularly the top level hot tub infinity pool

pool area was nice

pool areas got little sun during the day so that the water in the pool was frigid

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

the listing also shows a pool, which hasn’t even been built

there is a nice terrace with a small pool

pool looked awful

the pool was filled with algae and then closed

wish the pool got more sun, but its a refreshing spot to cool down after being out in the hot sun

pool, courteous staff, price,

loved that there was a mini fridge in the room, plenty space for luggage, we did not swim in the pool but it is nice, the manager gave us our room right away even though it was early for check in,

and is so nice to see the locals swim with their children in the pool

have air conditioning or an elevator butt i'm much more excited to have a balcony and a swimming pool

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

hotel, very hip and modern design with a great pool area

the pool area and terrace were lovely-- tons of places to sit in the sun or shade

pool was drained

is clean and reasonably priced given the decent location and the fact that there is a small pool

if it wasn t for the weekend pool parties, there d be no reason to pay such big money for it, it s not even on the

at the pool club, miguel and his staff made me feel at home

nice room and friendly staff; very nice pool area for gay parties

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

walking distance to the pool and the friendliness of the staff

the rooftop patio and pool were like an eagle's aerie, high above the noise of the city

the pool overlooks the water and you can stay all day, helping yourself to drinks from the cooler

fantastic rooftop views of the city, wonderful pool to

there are common areas with beautiful views and a lovely pool

the roof top pool, hot tub and entertaining area was unreal

excellent shower fabulous pool wonderful staff great views and location

tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana with the most wonderful view, the spacious room with tile floor, the

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city from la cruz de huanacaxtle, so we able to check-in

we loved the saltwater pool

breakfast was good especially on our terrace and location was fine

the tile around the pool could use some tlc.

lovely courtyard with pool

staff, location, beautiful rooms, comfy beds, cool pool, honesty bar, netflix in the room, continental breakfast

location and quaintness of the hotel. we also loved the roof top pool at the sister property.

the sister hotel was a fun additional perk with it's rooftop pool

rooftop pool and restaurant were nice

pool was tiny.

stair to go down from the pool has steps that are to high, causing me to slip and twist my ankle

great price, close to everything, friendly., has room safe, nice pool ar

the breakfast was fantastic, staff were kind and helpful. rooftop pool was great.

we’d love a bar at the pool! and just more items at breakfast

the rooftop infinity pool the proximity to the malecon the friendly staff the cleanliness

i loved the view from the pool and the property is only two blocks away from the malecon!

the roof top pool is fantastic, tranquility and cleanliness are top.

extremely clean !! amazing roof top with corner pool and incredible sunsets.

they don’t have pool, hopefully in a future they will have.

it will even be better when the pool goes in

could use a pool or hotub,

renovated rooftop pool and lounge area with a small breakfast and lunch service restaurant

the only thing i did not like was that it did not have a pool

there was no air conditioner in the room. no pool.

so that should be taken off the property listing and i would like if they had an actual swimming pool

i wish i had booked a place with a relaxing swimming pool but that was my fault for not paying attention

the only thing missing is a pool, but we still loved our stay !

the staff so nice and helpful perfect location just need a pool

the pool really isn t a pool but very nice area with tables, chairs, and umbrellas

tons of fresh plants everywhere and a clean pool

and beto were fantastic- the location is perfect, the pool/sun deck area was beautiful and super relaxing in the heart of the hustle bustle- the rooms

full kitchen, nice sitting area with dipping pool, central location. super clean, good value

i enjoyed being able to go to the roof where there were sitting areas, many lovely plants, a pool and generally a wonderful spot

beautiful gardens, swimming pools and antiques to admire

if the pools were heated :)

guests would drink in the pool with loud conversation and music playing

- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool

facilities, great pool area, comfortable rooms, very clean, kind and helpful staff, delicious cocktails and pool side

was great awesome people especially carlos

i like everything it was a great place to stay. the location, pool and food was great!

ar by the pool ) thank you guys for give that extra

the location was excellent and the pools beautiful

the pool is really beautiful

restaurant onsite had very good food and a beautiful clean pool with ample loungers available on most days

not fancy, but super clean, great staff, on the beach, nice pool

and pool sparkling clean

the pool is a huge plus and you can actually lay by the beach and go for a swim

lovely place to stay, the pool area was great and the room was really big

the rooms have minimal amenities but we spent most of our time by the pool or on the beach so it was just what we needed

the pool and the restaurant!

very large lobby, restaurant, sitting area adjacent to the pool and right on the ocean

right on the beach, great view from the room. pool also is perfectly situated on the beach.

pool and seating area is on small side and would get extremely crowded quickly- feel like hotel

loved the roof top pool and hot tub

the view from the rooftop pool was lovely

rooftop hot tub and infinity pool

the rooftop pool and lounging areas are amazing

amazing staff, location and views of the beach. great pool and restaurant on top for brunch!

the small pool was heated if would have been perfect

no pool.

pool was too small, although nice cold plunge, but not recommended as you have to leave by 4pm

would be fantastic if the hotel had a pool

at a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff will go out of their way to accommodate

and lots of stairs to get to upper rooms and rooftop pool

the view from the pool deck is breathtaking

private roof top oasis with pool and amazing view

gem in old town puerto vallarta, fantastic place to spend a couple of days, the view from the pool it’s fabulous, this is our second time that we stayed there and definitely it’s not going

i used the pool throughout my stay because i really love the view from the rooftop

the facilities of the pool and the lush greenery is particularly lovely

not crowded, delicious restaurant, beautiful pool, excellent overall

condo view pool decor

the pool was nice and relaxing. our room was amazing, and the best views of the town and ocean.

elegant. quaint. spacious. balcony overlooking the ocean. great service. beautiful pool area.

special thanks to : paul-pool manager, jorge-pool waiter, javier-pool water, edgar and fernando-waiters at la ceiba

the staff was really nice, especially paul, who took great care of us at the pool

with full view of banderas bay, convenient to restaurants, town, great food at hotel and fun pool bar

privacy, secluded from the mega resorts, the pool, the staff, the spa, the cabanas by the beach

service of all the staff, all the restaurants have amazing food, shotout to paul in the pool that make our stay very pleasant, also the concierge that help me to plan all my marriage

i cannot say enough about the roof top pool which lights up at night and has a beautiful 360 degree view of the bay, mountains and the

incredible rooftop with pool

roof top pool with bar excellent

rooftop pool was amazing, great views and great staff as we're all the staff in the hotelud83dude0a would

view, the terrace with swimming pool was very cool to chill out, the room was very comfortable and clean

the pools were sufficient

was exceptional, food was good and with adult pool, it was quieter

pool areas nice

more umbrellas at the pool, need more staffing, bathrooms ran out of toilet paper, there is a need to move the iguanas

didn't use the pool but it looked nice, about the room, the way that the remote control and the climate control

great value for location. clean. quiet. nice rooftop pool. staff was super helpful and friendly.

i loved the roof top pool and bar

pool wasn’t heated, although they are fixing it

the pool and the rooftop bar were incredible

a great little rooftop pool and bar with a wonderful breeze and great view

love the dipping pool in the back, a fresh reprieve from the heat

the hotels courtyard had a wonderful pool with a beautiful water fall feather that relaxes you

the pool area was adorable and a nice place to take a dip in the afternoon to cool down

there is a small pool in the back, we enjoyed our stay

nothing, but pity that the lovely pool does not get enough sunshine.

it was a comfortable hotel with pool access

i love the pool

the pool is shallow but nice in the heat

staff is super helpful & able to assist if you need to book a tour of day trip activities pool & courtyard bring guests together & it's a great value as

i did not use the pool

pool

the pool area had plenty of chairs

not everything was included in the all-inclusive. the music at the pool was often too loud.

great view comfortable to sit out and drink tea in the morning looking out over the ocean in the pool

for waiter to appear and take your order then another 30 minutes to receive food or drinks at the pool

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

large pool areas

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

excellent pools and pool animation

pool service was excellent. service personal in the restaurant were super friendly and helpful.

we loved the pool and patio

there was always a chair available at the pool

the room is comfortable, they give you a beach bag with towels to use, all of the rooms face the pool

provided beach towels to be able to use at the pool or on the beach

has a nice pool, balcony, and located a few minutes walk from beach, restaurants, and bars

spotty wifi reception--in and out, small balcony, unheated pool

i love the simplicity and the way everything was close. pool is great.

the rooms are very clean and the pool is so beautiful

works on the enormous block of flats being built opposite, which also blocks the sun from the pool until early afternoon

loved our balcony overlooking the pool

just the pool's bath should improve the cleanliness.

everything was good, the pool, the apartment...

pool was great

having the pool was wonderful

the pool area is delightful, offering both sunny and shaded areas with plenty of loungers

i wish the pool was a bit bigger.

we absolutely loved the rooftop pool!!

top pool on the roof omg the view is the best you can see everything top apartments / hotels / condos

the rooftop pool and lounging area

little rooftop pool was a peaceful sanctuary

the pool is a little sketchy.

everything was excellentmaybe a simmimg pool

if you want a pool the plunge pool is small and not heated much.

there is a pool on the roof with several chaise long upon which to relax

- the small pool was great and the view from the terrace is really nice

appartment is very modern and nice also the bathroom and kitchen

pool towels have to be obtained from another hotel, at the beach

there were only about 30 rooms in the casa dona susana, and a lovely pool deck and covered patio on the roof - adults only

enjoyed the pool area, calm place for relaxing

the pool was not in service for my entire stay, which i was not expecting.

great architecture and decor. the pool was the best!

pool was right next to open restaurant windows

very helpful staff, comfortable, clean, has a lift, with an attractive pool area, which is not overcrowded

the pool is small but perfect warm and refreshing

loved the location, the use of two other los arcos facilities including pool and beach, and the friendly helpful

arcos, i'm glad i chose the suites cause it was nice and peaceful, no loud noise, not crowded, pool is very nice, staff was amazing

the pool area has multi-colored fanciful umbrellas hanging above it

location quiet comfortable and pool

cold pool

nice roof patio with ocian view, great small swimming pool to cool off on the hot days

small yet relaxing pool

authentic and the bar brought me a drink at the pool

it works really well up at the pool and in the lobby, but can be weak in some rooms depending where they are in the

pool location staff mexican culture

the rooftop pool area is beautiful

great rooftop restaurant & pool; plus great reception staff - so helpful!

location, property, luxury terrace, rooftop pool!

breakfasts were good, the pool and ambience were fantastic

pool area on the rooftop was a great spot

hotel and two pools, second floor guest only rooftop pool open to public

in, the adorable and kind staff, the hotel aesthetics and attention to detail, the rooms, and the pool area - this hotel is luxurious

my favourite part was the rooftop pool - an awesome place to watch the sunset

a nice infinity pool and jacuzzi

not enchants or loungers by small pool

the rooftop pool and hot tub was incredible with great views of the puerto vallarta coastline

nice infinity pool & jacuzzi

the spa was very nice

so you get to hear screaming and crying kids all day in your 'kid free' trip

breakfast was good but crowded

i loved the fresh fruit at the breakfast buffet

the adult swim up bar is pleasant because the kids are on the other side

location, pool and beach.

there is just one elevator and it is rather small and they closed the pool at 8pm.

pool was amazing

great pool, spacious elegant lobby, good restaurant friendly and efficient staff

room was large with two balconies overlooking the pool and beach

very nice pool

staff are friendly and accommodating. hotel had everything i needed as well as a roof pool!

love the location and the roof top pool

the pool was closed when i stayed as they were constructing a roofed in something on on top floor pool

fab views and small swimming pool

the rooftop pool was small but had ample sun lounges and tables

very clean. small swimming pool is perfect

nice, small pool on the roof - perfect

we enjoyed sitting at the rooftop patio and getting in the rooftop pool

the staff are all super friendly & helpful, the room was spacious & bed/linen super comfy, pool was nice & cool, restaurant attached is great - delicious food & good value for money

no drinking water when bar closed on mondays

wonderful room service

the wifi was average, not fast enough and the restaurant was closed

tv and wifi

have to walk down the stairs and into the bar to get any water or ice

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

really nice pool

hotel has a great location, beautiful pools, great food and entertainment,and a helpful staff, located right on the beach and malecon

our room was facing the pool and the ocean and the whole hotel gives the feel of a place that was done with a taste

more tables at swing pool

the staff, food and the pool was amazing.

we had pool level which was nice but did not get the ocean view.

pool is a little small

pool had not been cleaned the first day we got there, kids were a little dissaponted they couldn't

pool towels on the small size

pool was great and quiet if you prefer not to be on the beach

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area

there were too many private events that closed sections of the pool down all day.

had an amazing swim out room into a private pool shared with only 4 other rooms

our pool waiter carlos was amazing and jessie was also super great

the swim up pool was always

den) concierge - cynthia they

beautiful infinity pool with bar

the sunsets from the pool are utterly unreal and need to be seen to be believed

to these individuals who made our stay particularly amazing: masseurs andric & luis pool servers/bartenders - jonathan, oswaldo, luis, francisco

lovely infinity pool that is olympic length with swim up bar

breakfast on the beach

didn't like kids in the adult pool.

the second day we saw the kids and everyone having fun in the other side

i liked that mostly it was families that were there with kids and not too loud

nice to have freshly cooked eggs at breakfast, but lacking in cold meats & cheeses at breakfast, lunch & dinner

also enjoyable is the patio and pool area

no amenities at hotel but pool

no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really

the pool was so tiny and similar to a baby pool

-a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, internet info

the swimming pool felt great ,, the place is just beautiful ,,,

the condensate from air conditioning needs a gutter over pool area

we got a room overlooking the courtyard pool

the roof top bar/restaurant and entertainment was fantastic...beautiful view with a pool!

rooms and food areas were excellent. hallways and pool area were not clean

children and some youngsters was in pool clothes on ???

awesome pool and not busy lots of loungers. squeaky clean rooms.

i thought it was illegal to smoke at pool side

property, well maintained, with nice layout for pool and restaurant

nice pool

the rooms are nice, and pool area is divine

they had to empty and make repairs to the pool while we were staying there…

incredible views from any room and the infinity pool is beautiful

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

the pool area was awesome

location in the city, polite staff, clean rooms and a nice swimming pool and terrace on the top

excellent location. friendly staff. very clean. pool area clean and relaxing.

a rooftop pool and lounge area is a bonus which makes the hotel extra

the pool too small and not easy to enter for people with disabilites

quiet at night, great common areas, lovely pool area, good internet, friendly helpful

closing pool at 10

cleaness place, and pool

pool was good. staff was very good. some traffic noise. bus outside. they'll call uber for you

the pool was very nice and clean, there were stores and places to eat nearby, it was walking distance

beds are so comfy , rooms are huge , the beds on the beach were the best along with the infinity pool, the roof top lounge/jacuzzi/bar had the most incredible views and the drinks kept flowing all

i really like the pool / beach layout as the infinity pool and beach chairs have fantastic ocean views but keep you

lack of sunbeds available at the pool.

for the price you get three meals, pool snacks, drinks and a nice room

weather was cool while we visited, and the pool was chilly most days

the stairs! i wish the pool had been heated.

pool not super warm. but it was march. so normal i think.

pool, view and outside bar

is a steep-ish set of stairs to get from the lobby down to the main floor

even the bathroom by the pool was stunning and with traditional tile and beautiful colors

small resort, never fighting for a pool chair or restaurant seating. service is unbelievable...

amazing pool

the pools were large and clean

never a right for chairs or pool side service

stunning views from the pool and jacuzzis