no swimming pool or other such

no bar or pool or anything in walking distance

website had pool on the photos

no pool and a bit noisy the coffee was really bad.

wasn’t a pool or any really cool place to gather to talk to other travelers

there did not seem to be any water in the pool bathroom for flushing of hand washing

room looked at the pool would have preferred a better view

it’s clean, near the airport, swimming pool, breakfast

the rooms staff and the pool

the hotel staff were very friendly and helpful, and the pool area is large and relaxing

pool was in the shade most of the day.

pool area/bar/restaurant was a pleasant surprise

love the free breakfast and the pool for my children

the pool is small. you are definitely not going to stay here for the pool.

the excellent breakfast , location and swimming pool.

the grounds were clean and had a nice pool too

the pool was nice and clean

nice pool are overlookng golf course with lots of loungers

the kids loved the pool

pool was a little cloudy.

is really delicious in the hotel restaurant towels for every guest to be used by the swimming pool shuttle bus to a beach twice daily friendly staff nice swimming pool and sunbeds a minute to

the room, the view, the pool area, the quietness of the place, everything was great

pool wasn t cold

are in great need of more pool chairs

pool was shallow no deep end for swimmers

liked. michael pool side bar service, cleaning staff

the metal fence around the pool with distant entrance was a major

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

the pool and gardens and the balcony.

the rooms are quiet but unfortunately the very nice little private pool area is disturbed by loud truck noise

we had lots of space and really enjoyed the pool and having the restaurant was handy during the day

pool and pool area was amazing and clean

nice pool, great breakfast, beautiful spaces.

huge room , clean, comfy bed, beautiful little oasis with flowers, hamacs , pool, resto and the staff was very friendly i would definitely go back next

staff, the design & colors of everything there, including the frida khalo mural, the pool, the cleanliness of the grounds & rooms, the incredibly comfortable beds, the huge 2 bedroom

nature of resort equates to large availability for cabanas and pool chairs

the pool is amazing, the food is great and the location is perfect

great pool and food

further, i didn't like the private pool area set up at all

the pool is gorgeous

pool, food

pool music too loud

the hotel is good if you are staying for vacation - food all included and nice pool.

wifi near the pool in the beach area, neither in the rooms no real balcony in the standard rooms no freshly

had a beautiful view of the marina and pool from our room

pool food was not that great

pool and swim up bar are great

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

service around the pool very slow

it should have an adult pool with live music, it was really quiet at the pools.

pool, shower in room

pool the view

i loved the temperature and style of the pools

pleasant grounds ,easy pool and beach access.

the pool was clean. food was good. cleaning ladies were super nice.

the 3 days i was there someone was alway vacuuming the massive pool

pool is huge with an outside restaurant where breakfast service was held

pool. rooms.

great pool

our breakfast experience was very good

breakfast was awesome, it was the best i have ever seen in any hotel so far

rooms and gym

breakfast was good but not great

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

hotel, clean, great bed, decent breakfast, nice pool with bar, polite staff especially yolanda

the pool was maybe a bit to small when you are near to the beach then you should go anyway to the beach

2 hours at the pool

pool nice

i didn t really have a dislike except the pool was a little cold.

there was smell of mold in the room and the music at the pool was too loud.

pool chairs had to be claimed early and stayed claimed all day

view, the pool, the beautiful landscaping, the variety of activities

the atmosphere at the pool was festive & very kid friendly, sorta like a cruise ship environment

swim up bar should have been located in an adults only area of the pool

raul

the food at the 5 restaurants was great, loved the pool area and the beach which was very clean

how clean the rooms are. nice pool

the infinity pool was fantastic and the hotel spa was one of the best ones i ever went to

for being a resort the pool area was closed to

beautiful gardens and nice pool. excellent staff.

often no dry towels at the pool

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

the pools are unkept my daughter cut her foot open on broken tile

grounds, suites nice w/ great views, pools, bars

the pools were clean with plenty of lounge chairs in the sun or shade

pool was not vibing. more music and they close bar way too early.

enjoyed all meals we had in the beach side restaurant, pool food and drink service

we enjoyed the beach cabanas most, and the pool

the pools were big and nice

there were things i didn't like at the resort

pools, roof top pool super cool, right on the beach, good food, quality service, activities are

the kids pool was the highlight for him

at the pools was way too loud, and repetitive

music around the pool area was very loud at time. however, staff would turn it down when asked.

the pool hours felt a bit short, wish it was open until at least 10pm

the pool is small and lovely

nice pool area

the staff at the hotel was amazing all the time, cuddles to ivan de barman in the pool bar.

me i was just happy to be there at pool side with my wife , in her happy time

don't miss the rooftop pool/bar and new trafalgar pub

the pool is excellent

also loved that there was an adults only pool

a great view to the ocean , we loved to sit on the balcony for reading and to looking out to the pool

after a couple of days, we understood why most people were hanging out ny the pool instead of the beach area

beach service and pool service

pool was amazing, my now loves sushi

the hacienda is beautiful and peaceful. the pool is perfect - we spent most of our time there.

it’s very beautiful hotel with amazing pool and garden

the staff was amazing, incredible attention at the pool and pool bar, the food was delicious at the adults only restaurant and breakfast restaurant

friendly and caring staff. fun pool slide for kids. right on the beach.

pool and restaurant velas

this place was really nice. it was clean, large and right on the beach with a beautiful pool.

pool should stay a open a lil later

pool we had to wait 4) min for a beach towel

the snacks and food down at the beach and by the pool were perfect

stayed on the hacienda side with a swim up pool

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

i wished the pool stayed open longer. the beach was dirty

pool water in all pools got very warm from the sun in the late morning and afternoon, almost like a

family chose this all inclusive resort primarily for the newly installed kids water park and the location

breakfast was the best meal of the day

staff was amazing! activities for kids was incredible. loved it!

kids club was limited

family chose this all inclusive resort primarily for the newly installed kids water park and the location

the room was so spacious and we had a great view of the pool and lush grounds

beautiful pool, nice location, very friendly and accommodating staff

the pool is great

lovely atmosphere, pet friendly, the staff is great, perfect location, i loved the swimming pool

we had air conditioning, a great location, beautiful pool and relaxed atmosphere

i loved the pool, beachfront, thai restaurant, pizza, service at front desk and luggage/bell hop

the wait time for food orders at the pool

wish there was an adults only pool. it was full of babies in diapers ud83dude05

maid service, location, landscaping and the pools were superb

enjoyed everything about the resort, the pool area, paddle boarding and kayaking activities etc

i loved everything the room the pool the location the view it was perfect.

the swimming pool

everything was clean. great view from our room. beautiful view from pool area.

the pool was out of service

music at pool was fun

nice hotel. big rooms. good pool. good service. reasonable prices.

adults only and climated pool

the roof top pool is fantastic as are the views

the pool is amazing for spending the day and it s a very comfortable space too

great buffet breakfast. rooftop pool was great. service by staff, excellent.

aesthetic to the property, fantastic beach for swimming with lots of lounge chairs, adults-only pool and area was fabulous, good food & drinks

we are not pool people but my wife fell in love with the “tanning area” at the end of the pier which for

welcoming, attentive, and friendly staff. great pool and beach access. clean and quiet room.

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

an adult only pool which was very nice

the beach is fantastic , and the pool area is spacious enough to accommodate activities and swimmers

in the deluxe room and it was totally worth it

beach is so deep so we were not able to swim but the pool is great

so the best i could come up with the adult pool could be open later

the resort has a good mix of beach and pool

the pool was great! and the suite was everything we needed!

everything was good, the pool, the apartment...

the pool area is delightful, offering both sunny and shaded areas with plenty of loungers

the pool was good and had a peaceful feeling

there were occasionally noisy children in the pool, but no noise at night at all

you are picky about being near a pool or having beach access be sure to mention it

if your looking to just kick back and relax at a hotel for your stay and enjoy the ocean and pool this is a great option

many pool choices

the room we got was awesome with amazing view on the pool and beach

and pool were excellent

pool was great with beach near buy

a bit away from the beach and a second section also with pool by the beach

had a very nice ground floor room near the pool

staffs at the hot pool beach never came to us asking for drinks or snacks but did pass by other guys and served them

pool waiters was right on keeping drinks coming and your buffet were awesome

convenient, superb staff—-50’ pool, 4’ deep with shallow area—very basic rooms (some with refrigerators) —-sleeping eye

cleaness place, and pool

the pool was very nice and clean, there were stores and places to eat nearby, it was walking distance

the pool was quiet and relaxing

my requirements were, pool (check) air conditioning (check) private bathroom (check) and close to the beach (check) this

cozy and clean. very nice pool. great location

children and some youngsters was in pool clothes on ???

very pleasant swimming pool surrounded by beautiful plants

paradise..friendly staff. let me use pool while plane was delayed

awesome pool and not busy lots of loungers. squeaky clean rooms.

that there isn’t no music by the adult pool area

only negative was on our 2nd day at the adult pool where it is suppose d to be quiet and relaxing, a private party was booked from 1pm to 6pm

always a chair available by the pool or beach

most definitely be nice if small fridge in room, as usual people putting towels on pool chairs and leave for hours don't know what management can do about selfish

location, food, ala carte restaurant, staff, pool, activities

amazing pool

stunning views from the pool and jacuzzis

the pools were large and clean

facilities, great food selection, very helpful and courteous staff, several nicely maintained pools, good bar

property was beautiful, the pool areas were clean and inviting

lack of sunbeds available at the pool.

for the price you get three meals, pool snacks, drinks and a nice room

i really like the pool / beach layout as the infinity pool and beach chairs have fantastic ocean views but keep you

pool is beautiful, the staff is friendly and attentive and there are geckos that come out at night

off, this beachfront resort with an infinity pool is amazing

excellent location. friendly staff. very clean. pool area clean and relaxing.

a rooftop pool and lounge area is a bonus which makes the hotel extra

nice roof top pool area

the pool too small and not easy to enter for people with disabilites

guests saving chairs around the pool.

it needs a bigger pool

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area

our pool waiter carlos was amazing and jessie was also super great

had an amazing swim out room into a private pool shared with only 4 other rooms

pool, drinks, dining choices, room and friendly, attentive staff

no kids

beautiful, well kept grounds. the breakfast and lunch buffets was awesome

no kids

the spa was very nice

also, all of the shows were at the dreams next door which was ok because kids can't go to secrets, but there could have been some kind of entertainment at the resort

the pool is very small, like a wading pool but does the trick to get cooled off

swimming pool is quite small

small pool warm pool was a bonus

pool, but we knew that going in

bigger pool, but that is just dreamland

is clean and reasonably priced given the decent location and the fact that there is a small pool

great staff service, nice place no relax by the pool, good location

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

love the area by the pool.

pool is nice rooms are clean and hotel has lots of character

the view from our room over to the sea was awesome and the pools were lovely

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

pool, cafe, and access to the ocean were nice.

there were outdoor pools and the most luxurious massages we'd ever had

of the staff, the cleanliness in the rooms and hotel, the friendly mexican family atmosphere, big pool, great location, right on the beach

the music in the pool areas and some common areas was generally too loud for my taste.

nice pool

very accommodating, beautiful beach for long walks, nice pool, restaurants walking distance, easy bus to puerto vallarta

pool areas nice

also maybe a space dedicated for the non smokers on one side of the pool

he went above and beyond and brought our drinks upstairs to us at the pool (he had noticed my recent knee surgery) and my difficulty with stairs

didn't use the pool but it looked nice, about the room, the way that the remote control and the climate control

the pools were sufficient

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

pool area was clean and well staffed. lots of pool chairs. restaurants were nice

great service by the pool and on the beach

our pool/beach server, pedro, was the best ever

the pool and food

family friendly with many pools to accommodate the little ones- there was a kiddie pool for toddlers who are not swimmers, a

food in the snack bar by the pool wasn't great.

lovely beach, great pool and very nice room

daily activities at the pool and beach were very good

the pool bar staff were awesome

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

excellent pools and pool animation

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

pros: rooms are service were exceptional; beach access; beautiful 2 pools; great restaurants and food; walking access to downtown and local restaurants cons: i've

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

rooftop pool and facilities

a nicer view, although it really didn't matter as we spent all of our free time up at the rooftop pool

pool was awesome all the staff was friendly and helpful rooms were clean and good size beds were

great value. relaxing pool facilities. excellent location.

the rooftop pool and lounging area was very nice

pool water too warm

everthing was close by the pool and food was great

the hotel pool is great

it has delicious and fresh meal choices, huge pools, top shelf liquor options, a beautiful sandy and swimmable beach

2) pool towels require you to give them a

pool

not everything was included in the all-inclusive. the music at the pool was often too loud.

great view comfortable to sit out and drink tea in the morning looking out over the ocean in the pool

pool only adult more quite

for waiter to appear and take your order then another 30 minutes to receive food or drinks at the pool

clean. large pool

nice dipping pool

the roof top pool was great to cool off during the daily heat

also loved the pool at the property, wasn’t very busy so was nice and private

the view was great as well as the roof top pool, the comfortable bed and decor and the beautiful kitchen was a nice touch

is no lift so room was on 4th floor and pool on 5th so a long walk up with suitcases

ogie boarding family fun

great pool and swim up bar

pool staff were excellent

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

big pool and beach access was a plus

awesome pool area and patio, good air conditioning

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

eakfast hall was good)

we were a family of 4 (kids 9

the food at breakfast and the other restaurants was good

breakfast was the most consistent.

room service included

can t forget about paul, one of the pool attendants, who goes above and beyond to have fun

privacy, secluded from the mega resorts, the pool, the staff, the spa, the cabanas by the beach

bit rocky, so swimming can be a challenge at times when the waves are larger but there are two pools, one of which is an infinity pool overlooking the beach

with full view of banderas bay, convenient to restaurants, town, great food at hotel and fun pool bar

sometimes pool service took a while

room had great view of pool and beach

i like everything it was a great place to stay. the location, pool and food was great!

to hold on to cards to get a towel for the pool and if we loose the cards at check out we have to pay $25 per towel

the pool is really beautiful

our stay was wonderful, everyone was helpful, the pool and service around the pool.

resort has many activities to do from ping pong, foosball, video games, multiple pools, mini golf, and pool tables

location right on the beach, with multiple pools, including a quiet “no kids” pool which we found relaxing

very good food. heated pool.

liked they had different pools: active noisy one, quiet adult only one and kids pool

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

roof top pool with bar excellent

location, friendly helpful staff, pool

view, the terrace with swimming pool was very cool to chill out, the room was very comfortable and clean

the roof top pool is spectacular and the views of the bay are dramatic

relaxing pool area

we had a lovely, clean spacious king room with a view towards the sea and overlooking the pool

swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very

the pool was very nice and not that busy

i loved the pool, the great a/c, the staff, the cleanliness of all rooms, and was fortunate to snag a larger

noisy at night. kids and mariachi band around pool.

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

rooftop hot tub and infinity pool

the rooftop pool and lounging areas are amazing

the view from the rooftop pool was lovely

the pool is amazing. location of property is amazing.

the infinity pool and jacuzzi were great too

everything was great staff hospitality location,swimming pool great all around

the pool is a huge plus and you can actually lay by the beach and go for a swim

and pool sparkling clean

- malecon; bars,cafe&restsurant; beach waves; pool with loungers and umbrellas

not fancy, but super clean, great staff, on the beach, nice pool

rooftop pool and restaurant were nice

stair to go down from the pool has steps that are to high, causing me to slip and twist my ankle

pool was tiny.

pool was clean

the pool.

staff was excellent, and the pool was nice.

pool tempature is ambient, but fine for swimming

too bad the outdoor pool wasn’t’t heated

beds were fine, and there was a breakfast buffet - but no restaurant or bar or room service

breakfast is supposed to start at 7:00 am but during our long 6 days here, nothing was ready at

a pool and room service

it will even be better when the pool goes in

could use a pool or hotub,

isn’t a swimming pool

renovated rooftop pool and lounge area with a small breakfast and lunch service restaurant

pool and seating area is on small side and would get extremely crowded quickly- feel like hotel

the rooms have minimal amenities but we spent most of our time by the pool or on the beach so it was just what we needed

perfect pool and really good and affordable food at the hotel restaurant/bar that’s poolside

right on the beach, great view from the room. pool also is perfectly situated on the beach.

listening to the ocean in the morning and chilling by the pool was a highlight

needs tlc. pool was not clean

no cushions or pool towels

pool, the aquatic life

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

the roof top pool is fantastic, tranquility and cleanliness are top.

we’d love a bar at the pool! and just more items at breakfast

i loved the view from the pool and the property is only two blocks away from the malecon!

the rooftop, lounge and infinity pool are beautiful and the view is breathtaking

the views from the pool are incredible

the pools and proximity to the beach was great.

room was great. loved all the pools and restaurants.

plenty of pool space, good restaurants, and beautiful view.

clean and personnel is very helpful all restaurants are delicious several pools are available and loved sitting out by the beach

needs to be done about the slippery tiles in the pool area

the pool was filled with algae and then closed

the listing also shows a pool, which hasn’t even been built

there is a nice terrace with a small pool

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

pool looked awful

the rooftop and pool were beautiful with excellent views

and lots of stairs to get to upper rooms and rooftop pool

i used the pool throughout my stay because i really love the view from the rooftop

the rooftop pool is fantastic

gem in old town puerto vallarta, fantastic place to spend a couple of days, the view from the pool it’s fabulous, this is our second time that we stayed there and definitely it’s not going

the small pool was heated if would have been perfect

the pool area is not big, but is enough, the pool was the perfect temperature and we had a wonderful

plunge pool to cool off

pool closed at 4 no bar

would be fantastic if the hotel had a pool

the rooftop patio and pool were like an eagle's aerie, high above the noise of the city

common areas - while the main draw is the fabulous rooftop terrace/sun deck with near-infinity pool with spectacular views of all of puerto vallarta and the bay, there is another deck one level

watching the sunset from the rooftop swiming pool was like a dream

the roof top pool is amazing

the roof top pool, hot tub and entertaining area was unreal

- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool

guests would drink in the pool with loud conversation and music playing

if the pools were heated :)

facilities, great pool area, comfortable rooms, very clean, kind and helpful staff, delicious cocktails and pool side

beautiful gardens, swimming pools and antiques to admire