i wish i had the opportunity to visit the pool but visiting family most of the time i was on the island

the pool is too small but it was refreshing and very clean

very cold pool

the pool facility is too small

it is very comfortable, clean, organized and the pool is excellent.

its not for family with kids

nice gym with view of ocean

that i didn’t like it, just didn’t realize the rooms are designed 2 together with foyer/laundry (great

from the hotel and bar staff , room , the pools, and the amazing view to the beach

ocean was beautiful and the site was very centralized so we could let our kids run around but still know where they were most of the time

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

the beach and pool

staff around the beach and pool were very friendly

we got the room with the plunge pool and my daughter literally did not want to leave

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

the pool and hot tub were great

the staff was great, and i really appreciated the cleanliness of the rooms, the pool and outside area

the pool just for the room is awesome

didn’t like that the pool was dirty, i know its not high tourism season but i was excited to go swimming until i saw the

the room with pool was very nice!

re only a couple), clean up beach area

full hot breakfast with hotel employee making fresh custom omlets-the multiple pools with zero entry option & palm trees, bar, cafe for lunch -outdoor spaces were exactly what we

pool

the beach access was perfect and the pool was huge

is great, wonderful pool and ocean access

aside from these issues, we enjoyed the pool/beach area

on the bright side, they have a private beach and a big pool so if your plan is to stay there, i would say is well worth your money

the pool was very nice and heated

pool and hot tub very cloudy water

wonderful staff and the pool and facilities were beautiful and well kept up

we also liked a lot the pool and you can use it even after you have checked out

the swimming pool area!!!

hotel was great, the pool is awesome

the swimming pool is amazing!!!!

was ok sad we couldn’t use pool because of covid but the staff was awesome very friendly they made u feel like home

location, cleanness, pool, room

the pool should have a heater

the pool is excellent as well as the opportunity to have a massage and yoga

the pool was cool but so refreshing

very nice pool to relax at and delicious food at the restaurant

location & pool!

the closing hour of the pool.

from the checkin, to the room, to the pool and the terrace next to the poolside

power went out about twice (but came back in secs) only sad part was the closed pool due to corona which is understandable and mother nature causing the tropical storm, ruining

the pool is not working ud83dude14ud83dude2d

the pool is very nice and the staff if super friendly and accommodating

pool was very small -- more of a soaker -- but it was on a beautiful rooftop patio with an amazing

hotel does have a pool and even though it is ok for kids to stay in the hotel be advised some parents does not care

the pool is actually smaller than what the picture depicts, but it is clean and open throughout the

it had a nice view of the pool and ocean

the location and historical building. very convenient to restaurant and pool terrace too.

restoration, beautiful roomy & appointed room, great public spaces & a wonderful roof top pool

the infinity pool was stunning and we enjoyed many hours on the roof

but overall great hotel pool and jacuzzi on roof was great

amazing location. fantastic building. rooftop swimming pool with view of the ocean.

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

unfortunately, the pool was closed for extensive work while we were there but it looks like it would be amazing

pool too small. was a little bit disappointed compare to the pictures i saw on booking!

disappointed that the pool bar and restaurant were not open during our entire stay

hotel, very cute rooms, clean, fun rooftop atmosphere with great city views a pool and lots of spots to lounge

family enjoyed hanging out at the roof-top infinity pool and watching the cruise ships at the port

great place, excellent location, wonderful staff! rooftop terrace & pool lots of fun.

we did not know there was a small pool on the roof until we left!

the pool is the size of a hot tub but we didn t stay for the deck or pool

the pool on the roof was under repair / the room was supposed to have a balcony but it was only a

rooms with gorgeous tiles, huge wooden double doors to the patio/outside, super comfy bed, cool pool terrace on top of the hotel, close to everything in old san juan, and netflix tv in the room

small pool

pool. it doesn’t look like the same as the photos

the only thing was the pool. i was expecting a little bit more but it was nice..

rooftop pool was not impressive

pool

we didn’t go to the pool area

gym and swimming pool available too

the cafe has great coffee and the rooftop plunge pool is amazing

location, building and rooftop pool

beautiful small rooftop pool that looks out over the city

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the plunge pool was small but great to cool off after walking around all day

the pool is clean and not too warm, even in the summer

the pool area had an event with a dj in place one night had an amazing time with drinks available in

i loved the pool and the view from my room as well

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.

the pool could be bigger but the view was superb

i didn't have time to use the pool which looked lovely! :)

the pool area is beautiful

pool deck is just anzning

it's far from the beach and the pool doesn't have much shaded areas.

nice infinity pool, sun deck on roof

pool closed.

rooftop pool very nice

from the rooms to the pool to the view

pool and gym were very clean and available for use

god exercising room and nice pool

the pool didn't get a chance to visited, but the room was exceptional

the amenities were great! pool was the best

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

the bar had great service and the inside/outside seating was beautiful

location from the airport and to the cruise port well equipped kitchen very comfortable

of the female kitchen staff members was very unfriendly and walked around with an attitude

spacious bedroom and kitchen

covid precautions/beach/clean room/staff/pool/great location

swimming pools next to the beach were out of this world

the pool and location and beaches

everything the restaurants the pool was great

views, the pool & amenities & the yoga & water aerobics instructor was the absolute best

the room was very large, and our early check in was accommodate.

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

full gym

the view is great and the gym is amazing!

the people are fantastic and the hotel has an amazing restaurant with pool on the roof

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

kinda gave up the pool area to accommodate a rooftop restaurant

i liked that it was in a calm and quiet area. the jet tub and access to a pool!

the rooftop pool is a bit small

pool is small and restaurant is expensive

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent view

room was smaller than expected and the pool area was very small with no hot tubs.

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

restaurants, pool, staff

pool was green

pool size

also at the pool they take your temperature and ask for your room number and name and you receive a wrist band

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

access to the pools, bar in pool. overall, was impressed in the quality of room.

pool area was amazing! sat there at night to read a book after the pool closed.

the view, the pool and the beach.

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

pool options + being close to the beach

pool and hot tub closed to early

very attentive and friendly, the pool was very cool

great facilities and location. the pool and hot tub were great.

amazing view of the sea and with an infinity pool overlooking

the pool overlooking the ocean is amazing.

the room the view the pool .

the way it looks on the inside, the outdoor area, the pool, the friendly staff, and the extremely comfortable bed

the staff to the room and the pool it was amazing

outdoor rooftop is amazing pool area very clean

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the room, views, pool, staff and food were fantastic!

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

the jacuzzi and pool

vibes nice private outdoor jacuzzi rooftop was cute, you could reserve a time slot to use then pool by yourself

pool was bigger even the adjacent property’s pool was too small

the view from the pool is amazing and even from the other pool at the sister property

the pool at the rooftop in the old building needs wall painting

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just perfect

the choice of pools, the dining and bars and even the fitness center are all of very high quality in addition to

staff majorie at ola and raul the pool clerk were amazing

great pool experience

attentive staff, nice restaurants, nice pool and grounds...great drinks!

the champagne at check-in and the pool and beach area are superb

walking distance to lots of restaurants, bars, and a casino

didn’t like the expensive laundry room

beach, comfortable bed, continental breakfast, beach chairs and umbrellas available on the beach, gym too

included breakfast was the most amazing breakfast i have seen

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

i could leave a note of improvement it would only be a bigger pool for future projects, otherwise

the swimming pool was

pool needs be cleaned

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when checking in or out

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

they need a pool instead of a court

outside in the pool area, i did fall because it's quite slippery. that needs to be addressed.

was generally happy visit. pool and need to cleaned. sand in both..

room and attendants,cleaning i ersonnel,rapid response when needed,a+ overall service,excellent pool

the pool and hot tub

the beach, pool, and food is all right there

i loved the bright, airy entrance, and the pools were fantastic

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

the location on the beach. pool area is very nice

multiple pools

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no pool

no parking and no pool

no access to the pool

no pool

great location. easy access to room and pool.

the pool and the pool table were really fun and there's also a piano in case you want to use it

the pool is great too

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the terrace and pool were nice also

pool and hot tub clean and well stocked with towels

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

the hotel had a nice pool area, great breakfast, very close to the beach

the pool was a lot of fun and hot tub was small but the perfect temperature

the pool the beach the the location the staff was the best . will be returning !

floor/below has a view of palm trees and the pool

access to beach, kids play pool, hot tub, sauna and bar

location, pool, food, staff, casino

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

small pool but it s nice and also clean

pool area and few nooks to gather

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

it has a small pool and lounge area in the back the breakfast was

room size and layout, breakfast, pool

no pool

didn’t like that the property didn’t have a pool only 2 jacuzzis

we enjoyed also the gym and rooftop jacuzzi

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

the pool area was nice and always had clean towels available

we enjoyed the rooftop pool and bar in the evening

rooftop pool was beautiful

the pool area was wonderful

the pool was so serene and peaceful and it’s located in a great area with the beach and eateries

of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to do my check-in & print my boarding pass)

the pool

they have a great pool area with pool side service

i pool was clean and so was the gym

the kids loved the pool area which had a waking pool, a pool and a hot tub

breakfast was disappointing, it consisted of coffee, orange juice

hot breakfast

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

the casinos and beaches are close to the proximity to walk

w meters)the pool spa is great but be careful the floor around it is very slippery got places to eat very close

was amazing super close to the beach where it was nice and quiet staff was amazing pool was

the hotel is very close to thebeach

loved the pool although we didn t use it much due to how close we were to the beach

throw from the beach and they are sister hotels with a place down the street with a large heated pool, which was amazing

nice rooms, nice pool, nice location. the staff was incredibly helpful and nice!

nice room, with great ac & location was great as well! pool amenities were great!

an amazing heated pool on the second floor outside that overlooks the beach

you can hear people through the windows and what not or at the pool.

from the beach, wonderful balcony and heated pool, next level restaurant

didnt have a pool

not really a swimming pool, just a small almost bathtub. but the beach is nearby

the pool was the perfect size, the help we got from every single concierge was beyond what we

pool not a pool

the pool, the decor, the tranquillity every single thing

the cleanliness of the rooms and accessible features like the pool and coffee.

very small pool but who needs the pool with the ocean a block away

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the pool, roof and other common facilities were great

facilities were wonderful (pool, rooftop)

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didn’t like much about the property, was truly let down by the pool and the size of the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout