incredible property, rooms, pool and beach all fantastic

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

the beach and pool

great bar with a view

the gym was amazing and they even have a game room where they allowed us to rent games to play as a

there were activities planned for small kids every day e

having a laundry machine for the room was excellent, although it needs better maintenance

from the hotel and bar staff , room , the pools, and the amazing view to the beach

the pool was gorgeous and outside sitting was beautiful and comfortable

the staff was great, and i really appreciated the cleanliness of the rooms, the pool and outside area

the pool and hot tub were great

didn’t like that the pool was dirty, i know its not high tourism season but i was excited to go swimming until i saw the

the pool was excelente, the pool area is super cozy, comfortable and well equipped

breakfast, beach and pool and spa

pool and beach access

staff at pool bar was not very friendly.

is great, wonderful pool and ocean access

pool and bar area-amazing

on the bright side, they have a private beach and a big pool so if your plan is to stay there, i would say is well worth your money

aside from these issues, we enjoyed the pool/beach area

wonderful staff and the pool and facilities were beautiful and well kept up

the pool was very nice and heated

pool and hot tub very cloudy water

the closing hour of the pool.

the pool is not working ud83dude14ud83dude2d

the pool party and the rooms view.☺️

location and the pool , service was excellent

room had a view to the pool (1st floor) but the could see inside the room if i had only left the sheer curtain but

sounds crazy but we didn’t care for pool location.

pool location

the room is great, the pool area is a bonus and the location is perfect

i loved. the swimming pool

the swimming pool was out of commission while the gym is poorly equipped with variety of exercise machines

very cold pool

the pool is a little to small to have so many guest.

it is very comfortable, clean, organized and the pool is excellent.

the swimming pool is great.

location, very beautiful hotel love the decorations and is super clean, they have free breakfast, pool etc

it had a nice view of the pool and ocean

the pool/spa and location

pool, wine and cheese area,interior courtyard and

nice pool area with a good view

the pool was nice and well maintained, as was the hot tub

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

amazing location. fantastic building. rooftop swimming pool with view of the ocean.

beautiful building, the pool is amazing. rooms are amazing.

but overall great hotel pool and jacuzzi on roof was great

the infinity pool and jacuzzi on the rooftop are amazing

hotel, very cute rooms, clean, fun rooftop atmosphere with great city views a pool and lots of spots to lounge

disappointed that the pool bar and restaurant were not open during our entire stay

unfortunately, the pool was closed for extensive work while we were there but it looks like it would be amazing

pool too small. was a little bit disappointed compare to the pictures i saw on booking!

we enjoyed hanging out at the rooftop bar and pool area for awhile

but that s what i loved about it it felt very old san juan felt like a old romance movie the pool on the roof is small but who goes to pr to stay at the pool anyway the staff was amazing very

rooms with gorgeous tiles, huge wooden double doors to the patio/outside, super comfy bed, cool pool terrace on top of the hotel, close to everything in old san juan, and netflix tv in the room

the pool on the roof was under repair / the room was supposed to have a balcony but it was only a

we did not know there was a small pool on the roof until we left!

there's no pool.

location, building and rooftop pool

beautiful hotel, the roof garden and pool area are spectacular

we didn’t go to the pool area

gym and swimming pool available too

pool too small.

i couldnt go in the pool due to weather

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

the pool is small

small pool

pool. it doesn’t look like the same as the photos

the plunge pool was small but great to cool off after walking around all day

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool is clean and not too warm, even in the summer

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.

would’ve prefer a larger pool

i love the scenery the pool on roof and the great amenities!

i didn't have time to use the pool which looked lovely! :)

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

infinity pool was nice and family friendly

pool closed.

food drinks and music by the pool! especially at night time it was a good vibe !

it's far from the beach and the pool doesn't have much shaded areas.

pool area

god exercising room and nice pool

the amenities were great! pool was the best

very delicious breakfast, nice pool area, clean rooms, very friendly and helpful staff!!!

the pool didn't get a chance to visited, but the room was exceptional

pool and gym were very clean and available for use

their bar had random open and closed times and a little expensive

pull up machine in gym

the game room for the kids was great

staff, room, bar service

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

swimming pools next to the beach were out of this world

the pool and beach and location

reviews about not finding an available, lounge chair although i only went to the beach not the pool

everything the restaurants the pool was great

the pool, the beach view.

no kitchen

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

the room was very large, and our early check in was accommodate.

room space, balcony and kitchen.

it's worth mentioning that we had inquired on the phone about practicing yoga in the hotel gym

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

the people are fantastic and the hotel has an amazing restaurant with pool on the roof

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

love the rooftop pool, wow what a view, and great lighting at night

nice pool, kind staff, great room

the rooftop pool although small was nice and had an amazing view

the rooftop pool is a bit small

pool is small and restaurant is expensive

everything..the room... pool view. location ud83dudcaa

pool size

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

room was smaller than expected and the pool area was very small with no hot tubs.

pool was a bit cold, no jacuzzi.

all of the above, but the big plus was the swimming pool and the laundromat... a big plus.

pool area was amazing! sat there at night to read a book after the pool closed.

the view was spectacular and the pool was very good for the little ones.

access to the pools, bar in pool. overall, was impressed in the quality of room.

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

very attentive and friendly, the pool was very cool

great facilities and location. the pool and hot tub were great.

pool options + being close to the beach

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

location and pool

poolside bar was only open until 6pm

the room the view the pool .

amazing view of the sea and with an infinity pool overlooking

the staff to the room and the pool it was amazing

the pool/ rooftop area was so picturesque and pretty

the design the pool the whole entire set up

outdoor rooftop is amazing pool area very clean

could use music in the pool area

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

pool area didn't stay open past 10pm

pool was bigger even the adjacent property’s pool was too small

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

the pool at the rooftop in the old building needs wall painting

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just perfect

the champagne at check-in and the pool and beach area are superb

pool overlooking the ocean; great fitness facility; loved 1919 and stk

the choice of pools, the dining and bars and even the fitness center are all of very high quality in addition to

staff majorie at ola and raul the pool clerk were amazing

great pool experience

included breakfast was the most amazing breakfast i have seen

gym

working one elevator of two, laundry room closed, don’t have a parking, breakfast is to go

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no powder and would not donate any)

the laundry facilities i felt were over priced, and the elevator was a little sketchy

cleaning room service came everyday, breakfast was good, and pool area was amazing

love the pool and restaurant on property

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when checking in or out

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

i could leave a note of improvement it would only be a bigger pool for future projects, otherwise

they need a pool instead of a court

room and attendants,cleaning i ersonnel,rapid response when needed,a+ overall service,excellent pool

no have pool

nice pool available next door at sister hotel

had washer and dryer a patio area pool table and video games also a grab and go

multiple pools

the pool bar employees service wasn’t top tier

i loved the bright, airy entrance, and the pools were fantastic

the staff was helpful, the location on the beach was crazy amazing, having access to 3 different pools was great and all the local restaurants nearby made this trip so great

pool and beach amenities good

no pool

no pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

the hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city

no pool but a spa on the top floor

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool is great too

the pool looked nice but i never used it

the terrace and pool were nice also

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

the courtyard is comfy with the pool and large hot tub and kept clean

pool and hot tub were awesome

small pool

pool for toddlers

pool area and beach was wonderful

the pool was a lot of fun and hot tub was small but the perfect temperature

live music would be nice at the pool. and beach chairs and towels need a refurbishing.

access to beach, kids play pool, hot tub, sauna and bar

loved the swimming pool. within walking distance of beaches and restaurants.

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it got dark

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

pool area and few nooks to gather

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

we enjoyed the rooftop pool and bar in the evening

the pool was clean, has a decent size, is located on rooftop so view is great, and is open until 11pm

the location, the food, the staff, the pool, the comfortable bed, the shower !

top pool and bar was amazing

the pool area was wonderful

didn’t like that the property didn’t have a pool only 2 jacuzzis

no pool

room size and layout, breakfast, pool

i was walking distance from many restaurants and stores, the gym, and a lot more

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

good breakfast clean rooms nice staff

breakfast was disappointing, it consisted of coffee, orange juice

the casinos and beaches are close to the proximity to walk

the breakfast is very ample

the coffee was great, decent breakfast, villa was very comfortable and huge

the pool

of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to do my check-in & print my boarding pass)

nice pool (good temperature) and hot tub felt good (a little small)

pool area

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really sucks we couldn't use the beautiful pool

lovely interior, super clean, very nice pool

i very much enjoyed the stay, the pool

the area around the pool spa is very slippery and i fell down in the stairs area don't have signs

w meters)the pool spa is great but be careful the floor around it is very slippery got places to eat very close

throw from the beach and they are sister hotels with a place down the street with a large heated pool, which was amazing

from the beach, wonderful balcony and heated pool, next level restaurant

the pool is heated

nice room, with great ac & location was great as well! pool amenities were great!

you can hear people through the windows and what not or at the pool.

of parking and the pool on site is heated

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

not really a swimming pool, just a small almost bathtub. but the beach is nearby

the pool was the perfect size, the help we got from every single concierge was beyond what we

the pool, the decor, the tranquillity every single thing

the pool is a bit small

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

very small pool but who needs the pool with the ocean a block away

the pool was a nice bonus - it was very cool and refreshing

the pool, roof and other common facilities were great

facilities were wonderful (pool, rooftop)

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

need more pool lounge chairs

it wasn’t a fun vibe for a cool pool bar

at night - our room was on the first floor and we could hear the ac, car alarms, music from the pool all night

from front desk to the pool and bar staff as well as the chef and housekeeping

pool and garden area were lovely, the room we were in was what i consider on the smallish size, and