one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because of the products

the swimming pool

did not like that it was my first reservation with booking and i did not pay attention the pool was closed for renovation, that one was on me, the staff patienly explained that to me and we

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

the swimming pool was closed which was a shame.

rooms were clean, central location, pool was great.

was very clean, beautiful rooms, swimming pool big, excellent food and nice people on the reception

to old, no jacuzzy, need remodeling... no umbrellas by the pool

nice pool and gym

pool and cardio items, cleanliness and comfort was great

the pool is ok but the rooms are not enough well maintained

clean, spacious, safe, comfortable, i enjoyed the pool

pool

no towels on the pool, too far from the

the pool area is not well maintained the tv cable is very limited

over all pretty good the pool, exercise room, very clean room

swimming pool horrible; not

so had to walk to go get something to eat from the street and came back and ate it by the pool

done toilet malfunctioned always we had to mess with the it to flush towels stained and very old pool was green and filthy breakfast was not good rude and unhelpful staff commuter

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

also the room service was great and for a really good price, and the fact that they let you check in before

room service was quick

had parking

the gym equipment was in good working order and the poolside was always clean

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast quality was good

was great, they also had shuttle service that could take us up to 10km around, i liked that

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

associates shower was spacious shuttle

easy to find soemthing to eat around it's location, comfortable, clean and rather quiet, good breakfast

airport shuttle was right on schedule

location close to airport, nice and clean room, good breakfast, nice staff

negative feed back for this hotel except that they could add more diabetic friendly menu on their breakfast

place, confortable bed, you can access several international and national tv channels, decent breakfast

pool is closed.

good breakfast, nice pool :)

pool is closed.

no access to swimming pool for repairs

shuttle to the airport was great

swimming pool and free shuttle bus to airport are a plus

good shower, shuttle service and swimming pool

we were able to get in the pool, and my son loved it

there was no free bottle of water which you normally get in some of the other hotels the pool doesn't have umbrellas which is important to stay out the sun

pool experience was not the best

the pool was dirty and shallow, the gym can have more equipment

location close to airport. pool is nice.

restaurant food is not good and pool has no lounge chairs

facility is clean, in good location, nice pool area.

the gym and the pool are nice

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

property, we sat by the pool to rest after a nine hour road trip and enjoyed the peaceful environment

excellent hotel close to airport with very nice swimming pool

in the evening i went for a swim and found that the pool was also great

no pool , and breakfast time ends too soon 10am it's mostly for early birds and business

great to the people and swimming pool

closed pool due to covid.

pool wasn t working and no parkinf

pool area was a dissapointment and the pool was so dirty that we could not swim in it

the shuttle to the airport

no parking spaces available

the indoor outdoor pool

location and shuttle services to airport

there is a pool and a playground for the kids

left your place is so good little more fitness not towels on swimming pool

pool on site

ordered extra breakfast and half was not

breakfast was tasty but minimal, but the staff was great

it has a decent outdoor pool

receptionist did not let us know the pool was not working due to remodeling and we had to find out on our own

it was super dity, the ac smell like pee, the pillows were flat, and the pool was super dirty, food was good

the housekeeper gave us extra towels for the pool

friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the pool

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

location, room service, housekeeping

cleanliness of the property, and the service of the staff, specially of our room service lady martina

room service was also

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

douardo) was a

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

gym and pool are always very clean

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

i would say the breakfast was good, also the gym.

breakfast is great, free and secure parking

parking could be more secure but they were doing some renovations at the moment

were warmly welcomed upon arrival, and the staff promptly informed us that the pool was out of order

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

from the courtyard and pool

difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is poor

late breakfast

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later the shower room 612 the floor was cracked and very

the pool and gym

gym , swimming pool and location

the pool was nice, just didn't have much time to enjoy it

bed was comfortable, a/c and wifi worked great, close to bus terminal.

wifi is useless, can't connect

room service was delicious.

no wifi for cell phones.

bed was very comfortable, bathroom stole the show with the spa suite - wow

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

the gym was a good size and there's a pool as well

jacuzzi and swimming pool had warm water

clean, easy parking, near metro, nice pool area.

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

it was clean. pool. treated nice by the staff.

the indoor pool closes at 10pm. it would be nice if the pool area was open later.

swimming pool too small disturbing noise due to the renovation of the lower floor the whole day thin-walled

the pool looks dated and not well maintained.

the pool was closed and the breakfast area was bleak.

for example, where the swimming pool was, the gym or any places we can go near, etc

no restaurant or pool, it was all being remodeled.

swimming pool and gym are available but not in good condition

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

love the price location and the buffet!! great pool and view!!

location breafast was good nice pool

water in the pool was freezing

location, good parking lot, nice pool, great atmosphere

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

the pool was the best! and the room itself was excellent!

i loved the roof top pool and also the beds were so comfortable!

the pool is amazing!

rooms, comfortable beds, practical safe for important things, very clean with a great view and pool

luxury brand new building nice pool terrace views of the city

pool area was trashy

friendly staff, price, nice swimming pool, hotel very clean, nice breakfast, location

& comfortable room, good facilities in the hotel

dirty pool and same breakfast

pool was outside, water was cold

i loved the swimming pool. i was very lucky to get a good room.

everything was perfect! hotel is really nice, specially has a very nice pool.

lovely pool area

it s comfortable, location is good, staff is nice and the pool area is pretty

nice room , garden , swimming pool, food, location ill be returning!!

swimming pool

the pool, the price, location, felt safe ..

conditions of the room,pool,the overall ambiance of the run-down hotel.

it has a/c and an excellent wifi signal

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

nice indoor pool

rooms and wifi speed

the breakfast can be eggs

the room had breakfast included and they still charge me for the it.

very small pool

the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

the restaurant, the bed, clean room, the breakfast buffet, the pool,

the pool was too small but it served its purpose

the pool was not open during my visit due to covid restrictions so that was sad and not the hotel's

the pool is not big enough though.

there's a pool also which i didn't use, but looked nice

pool area (the reason we rented here) was too small

pool was being refurbished, i wish they had mentioned something before as that was the one feature

more pool loungers, washing the corridors carpets.

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

it has a pool and a gym, you just need to let them know when you would like to go to avoid crowds due to

their recommendations were spot on and so kind letting me into the pool when the key wasn't working

the pool is inside and small, we didn't go

are old, elevator was broken at least twice a day, there is no pool, the view is not good

excellent customer service andi liked the gym and swimming pool

swimming pool was closed and i specifically chose that hotel for it

pool was extremely dirty

pool wasn t available and the breakfast was cold the housekeeping didn t change the sheets

facilities like swimming pool and gym are present and are good

pool area looked like it had been forgotten