location in polanco - lots of (expensive/trendy) restaurants, bars and gym/yoga studios around

pensive/trendy) restaurants, bars and gym/yoga studios around

really- the pool is a bit small and no longe chairs were on the roof but the set up and bar looked wonderful

new , the best location in polenco, excellent food and drinks , roof top bar , amazing staff

location in polanco - lots of

terrific breakfast, stylish room, great staff, convenient location

ok continental breakfast

breakfast somewhat disappointing, not bad but not special for a venue like this

no menus in hand, but we look forward to another visit to las alcobas when we can peruse the breakfast menu more easily

the only minor issue we encountered was with breakfast

a w hotel is a bit dated and doesn’t have a pool but for the rest a very decent hotel even if it doesn’t play in the same league as the usual

the pool is not a pool but a jacuzzi

no swimming pool only jacuzzi available

nothing i did not like. one improvement would be to have a swimming pool.

facility like spa, pool doesn't allowed for kids

heated pool was refreshing and pool staff was very friendly and helpful

pool was perfect for relaxing in the heat of the day

beautiful pool and jacuzzi, overlooking the auditorio nacional and campo marte

the pool is great and it s located on a roof top so it s very enjoyable

heated pool and the pool area on the seventh floor were spectacular and were perfect for a spring break

missing swimming pool

the only thing missing was a swimming pool.

no pool that i could find

not having a pool

really should have a pool. disappointed that it doesn t

gym, pool, sauna, hamam free

location. pool , spa

the temperature of the pool! too cold

room was big and comfortable, facilities such as pool and gym are world class and the staff is amazing

the indoor pool has the right temperature, the rooms are well equipped and bedding comfortable, the location

didn’t like stuff on breakfast

the location was perfect for us. the roof bar is very nice.

the spa

loved the room and breakfast. special touch of fruits in the room were very appreciated.

we really liked this hotel: small and friendly. very well designed hotel. good breakfast.

very clean , confortable, has a pool and gym.great location. very good buffet for breakfast.

the pool area

the rooms were fantastic. the pool was great and always quiet and chilled.

shower, the enormous bed, big space, and i definitely didn't enjoy 100% since i couldn't try the pool in the time i stayed there

nice gym and rooftop lap pool

also not even coffee is free for breakfast

the breakfast was frankly disappointing

would be nice to have a little more extensive breakfast and coffee

breakfast was absolutely delicious fresh, well prepared, and a perfect start to the day

bed comfort, shower, gym

gorgeously styled hotel, very comfy bed. breakfast was delicious and service was excellent.

building and room as well as the courtyard where we enjoyed the complimentary full breakfast

continental breakfast was included and included a pastry, fresh fruit, yoghurt and coffee

the breakfast was really good

i loved the personalized service and great breakfast

room service it's ok

the lobby / bar area was recently refurbished and modernized

the bar service was great too

might be need some improvement on the internet and wifi

hotel staff prepares eggs or omelettes in the same area where breakfast is served

the architecture is phenomenal, the pool is great and worth the stay.

little oasis in the middle of the road...location is great. swimming pool too.

was a pool in front of the room and it was great

it is a beautiful hotel and beautiful design. very friendly staff. great pool and gym.

great center courtyard with pool and greenery

have breakfast but had dinner in the restaurant

unbeatable location, inexpensive daily valet parking, and wonderful variety for breakfast

the gym is very tiny if you re looking for a gym go off property

the in-room desk is great for business purposes. wifi is great. staff is awesome.

ven t been in a hotel with room service since the pandemic started),

needs updating , staff very nice but trouble with room service s they don t all speak english

mistakes with room service and booking g services due to poor english from reception and room service staff

the guy serving breakfast did ok.

i had a breakfast in the restaurant and i'll never come back there

big rooms, great location, big bath with bathtub and separate shower, good breakfast options

the facilities like swimming pool and sauna you should book

the pool itself is depressing

the indoor pool and fitness center are also too small for a new hotel

good service in reception and the bar good view drinks in the bar modern rooms

i love hanging out at the cipriani bar for drinks

the pool could’ve been warmed during the cold season to enjoy

location, super clean room, comfortable beds, awesome rooftop plunge pool, loved the breakfast, friendly helpful staff, felt very safe, a little boutique oasis in a big

pool was not heated

terrace has a small plunge pool and lounge area with decent views of nearby skyscrapers

the rooftop is so well done, with a view of the city, cushioned lounge chairs, and a dipping pool

we loved the location, the deco, the gym and pool were amazing

are great and very confortable the housekeeper was perfect and the bellboys where really friendly breakfast was very

good massage in the spa center, very good restaurant and room service foods, nice view from the balcony with

room service was excellent

city had just gone into lockdown the day we arrived so all the restaurants, bar, pool area, gym and spa were shut down and it was a bit depressing

pool area small and a bit dated.

the pool area is underwhelming

gym and pool facility are a great bonus and they go above and beyond for you and your family

nothing!! maybe a bigger pool...

pool is only for adults - but, that was already understood before booking - as the spa is oriented

maybe they need to allow alcoholic drinks in the pool and spa area

the only catch was that the pool was closed due to covid-19 and that was a big part of why we choose the hotel

the pool is immaculate

surcharge for using the spa pool had no place for lounging

also i wish they'd been more obvious on the website about the fact that entry to the pool and

two small hottubs beside the pool for couples or single use with outstanding views

pool was a bit small

pool and associated facilities a little disappointing compared with rest of the hotel

covid 19 ; no pool and restaurant close.

the breakfast was yogurt and granola, fruit, and this bread - with tea or coffee

a fairly small breakfast in the morning with a bit of fruit granola and yogurt a mexican cake coffee tea and

would have liked to have a pamphlet or guide saying with spa services, breakfast, rooftop info, etc

breakfast was very tasty, plenty of fruit, pastry, freshly squeezed juice and coffee

wonderful staff, simple + modern rooms and great breakfast with pastries, coffee, fruit and granola

gym, and if you are lucky enough to have nice weather you can enjoy the magnificent outdoor pool, which is the main reason to choose this hotel

i chose this hotel in part because of the pool

the pool was under maintenance, it does not have a restaurant and the elevators are old.

the facilities seemed new and clean and the pool is a great bonus

know the pool is clean

pool level and related grill closed at 7pm

the pool area (when you can use it) is lovely

the roof deck with plunge pool was very cute and i only wish we had time to have a cocktail up there

the rooftop is gorgeous and has a swimming lane pool

was great to have a pool to com back to after exploring the city

breakfast was excellent

great breakfast and lovely

and the common areas (the little indoor/outdoor jacuzzi, the shared kitchen and the lounge area) were inviting and full of plants

bed are so confortable staff is very nice and breakfast are yummy

architecture and design are top-notch, breakfast was wonderful, bed was one of the most comfortable i’ve ever slept in

early breakfast due to early tour, early am check in support, local bar recommendations

staff are very friendly and provide a delicious breakfast each day

beautiful design. brilliant breakfast

great breakfast and lovely

breakfast was excellent