excellent locations facilities and superb swimming pool on the roof top

convenient location with a great roof top area including a small but adequate pool

pool and terrace are great

the window is turned to the inner garden which is beautiful and super calm, rooftop with a pool provides a great option for rest and work

the pool area is awkward

cute pool on the roof too if you need to cool down

rooftop pool is nice but small so don't expect to have a swim there.

pool was closed for renovation, but we were notified of that before we arrived

pool looks clean

location, bed, food, staff, price all excellent. balcony, pool especially.

the bathroom can be bigger room service menu looks like meh i didn't find laundry service

bar or refreshments in pool area would have been good, but there was a phone there so you could

the rooms have excellent facilities, from a fully equipped mini bar to a

the wifi is good when it's good, but during the evening it would often slow to a crawl or barely work

due corona virus they are only offering their breakfast for room service and was the best

gym was packed, swimming pool too small

pool and spa area is very nice, jacuzzi is great

not able to use the pool arra to sun bath

pool is not fully field with water

nice pool and jacuzzis

i almost fell leaving the hot tub. also the gym is sub par. maybe not that pretty at night

there is also self laundry at the basement, which is so convenient for washing before departure

there is a little gym on roof top, but most of the equipment are aged, so this is a room of improvement

kitchen and fridge were a nice surprise as we only expected a bed

laundry was available and it was cheap

only fault i can find is the breakfast, which is basic for the price

breakfast was kind of non existent, no milk for coffee and almost zero food

maybe add hard boiled eggs to the breakfast

we had to point out one thing, i’d suggest improving the breakfast

the complimentary breakfast spread and evening cocktail station were unexpected but much appreciated touches

my room had a spa bath which was awesome after a long flight

staff, the cleanness, the rooftop restaurant, the pool, the gym bruno, daniel, karla, jessica, lumberte (rooftop), edward (downstairs helped us every (-)wish the pool stayed open later. also wish there was a hot tub, but that's a large wish. (+) -the heated indoor pool stunning -the onsite restaurants -the warm greetings everywhere you go -if you have club (+) the pool was amazing (+) extremely helpful staff who went above and beyond especially francisco at reception, the lovely pool staff and daniel at the entrance who was super helpful with all the taxis and luggage (+) the pool is an amazing experience as well (+)property with lovely staff - gorgeous pool and the rooms are beautiful and clean with views that can t be beat (+) i enjoyed the spacious room, the comfortable bed, the beautiful view of the city, the pool, the rooftop bar, the location, yet the best was the staff (+) the hotel gym and pool are great, and the breakfast is one of the best i've had at a hotel (-)the bad shape of the tiles on the pool, there are some wires exposed!

delicious breakfast

the breakfast buffet was great

room service food could be impoved

the restaurant at the 12 floor and the bar at the top are really tasty with good service

wifi in room 417 only outside, bed and pillows were not comfortable, amenities are very minimal,

weak wifi in rooms

were messy from past guests - very loud at night with construction noises and yelling workers

rking garage below

with no light , without real window , looking at a parking spot feel like a cave tv not working properly

the temperature of the water in the swimming pool was really good, much warmer than in europe:-)

the pool is very cool but it's very awkward to use because it's very exposed and right next to the

the pool area is a great place to chill out and listen to music or work on your laptop

homely rooms, cute wee reading nook near the bar and a gorgeous pool

excellent location vibe in bar and pool area nice security staff restaurant on first floor

loved the pool/bar

my room was very clean and pool was nice to have after a long day of exploring the city

location close to everything professional and welcoming staff nice swiming pool confortable room with a nice decoration nice bath products form

the pool

the pool is beautiful and surprisingly for june it was a bit to chilly for us to swim in it

indoors swiming pool

m to 7pm) could not use it because of

also, the pool is very small, so it is not suitable for a big swim

pool, there are pics on website that are deceiving, the pool is a very small square pool, not a

pool hours are very restrictive when on a business trip

room, and nice gym and pool on the roof

i enjoyed the food of the room service

the gym is sufficient for needs

the access to the lounge includes continental breakfast, which works for me perfect

wifi was fairly steady but i did experience a number of drop offs transitioning from the common

secondly, the room, decoration, amenities, delicious breakfast - everything was perfect

last but not least, the breakfast was heavenly

a very cozy place to stay with great location! great service, beautifull breakfast!

the property itself is stunning both inside and out, every morning whilst eating the lovely breakfast i just felt like i was in a dream glancing up at the stunning courtyard

a hidden gem in mexico city, the staff is highly prepared for guests and the spa service was on point

close to supermarket close to public transportation loads of foods around tourist area strong wifi in the living room only clean hotel remodeled and nice great

we wish they had food/drink room service.

it has private parking which is very useful as it's difficult to come by in that zone

also laundry is available

car parking, sometimes you get a place sometimes you don't

ry mexican words), but overall is was

gym facilities were old and in bad conditions

next door was personel room making noise all the night that we could not sleep well, very small gym, payment with maestro was not possible, no other currency accepted, breakfast and minibar shoul

the area leading up to the gym was shabby, and the gym itself was not equipped with towels

location was perfect. room clean and friendly staff. breakfast was delicious buffet style.

floor had no anti-slip; had to hold on to the bar to keep from falling, very slippery

seventh floor bar has terrific view; it needs some updating

there is also a bar on the top floor (not part of hotel) with fantastic views of the city and is a must visit

the roof top bar is definitely to be recommended and the facilities really were excellent for the conference

very friendly and helpful staff. nice lobby area and bar area.

got a place here because of the pool, but we didn't get in because it seemed a little dirty

location the cleanliness and the eagerness to please of the director fernando + the swimming pool terrace of the top floor

didn't like the pool, dirty and cold

chose this hotel for the pool, while still being mid-range in price

the rooftop pool and the view was a real treat

eck out the sunset from there if you can)

being able to drink anything in the pool area

the pool area was really well decorated with different plants and trees, tropical place and the top of

the rooftop was amazing, i enjoyed using the pool and hot tub

and the swimming pool on the rooftop is a plus

the pool area (when you can use it) is lovely

the pool the design of rooms!

we really loved the roof top pool too

the rooftop pool closes early at 6 pm

was great to have a pool to com back to after exploring the city

price in mexico city for a quiet, air conditioned, usa style hotel with very fast wifi

we picked our room online because it has an awesome spa tub in the bedroom, along with great hot water

the parking is not enough and my car was manipulated by a member staff taking it down to the basement

you get american like comfort and efficiency with great wifi and ac at a very good price

believe that room service could be a little better, yes we have a language barrier but we both did our part to

gym, and if you are lucky enough to have nice weather you can enjoy the magnificent outdoor pool, which is the main reason to choose this hotel

just that the pool is cold and dirty and sun goes at 2.30 pm

know the pool is clean

the pool was under maintenance, it does not have a restaurant and the elevators are old.

the facilities seemed new and clean and the pool is a great bonus

pool was a bit small

covid 19 ; no pool and restaurant close.

two small hottubs beside the pool for couples or single use with outstanding views

also i wish they'd been more obvious on the website about the fact that entry to the pool and

small pool jacuzzi always occupied

variety at breakfast, we stayed 8 days so the same thing everyday wasn’t ideal

would have liked to have a pamphlet or guide saying with spa services, breakfast, rooftop info, etc

breakfast was very tasty, plenty of fruit, pastry, freshly squeezed juice and coffee

great design, lovely room, fantastic breakfast!

a fairly small breakfast in the morning with a bit of fruit granola and yogurt a mexican cake coffee tea and

you can get anything thru room service including cold beer and viagra.

the wifi worked only in the lobby so i could not work at all if you are going on holidays or a

wifi is not stable

and fungus, the supposed pool was not workinga and it was dirty , we couldn't used it for the kids such a dissapointment

only pick the hotel because kids like to have swimming pool

the pool was filthy and couln't be used by our kids

the pool was closed and when it was open - literally hundreds of kids used it

pool and jacuzzi!

the staff took a while to provide towels for the pool that we requested way in advance

pool is very small

my only complaint would be that the pool in in the basement and not on the roof, and the carpet in the room was 1990's office

the pool floor was very dangerous too slippery which caused accidents while i was there.