closed pool closed wrongly advertised i searched for a spa destination and was

hotel used a picture of a swimming pool in it's profile but there isn't one

shows a pool - a big pool - there isn t one and no spa- just an average hotel - if it just advertised

large bed, and good size bathroom, cheap and well stocked mini bar on first floor

very nice, room with balcony and view, spa in the hotel perfect

the key cards often don't work into the pool area

we got a free access to spa instead of a main inside pool, which was on maintenance..

thing we could think of was a few more umbrellas for shade around outside pool would be helpful, for people who need shading from sun

fantastic pool and spa complex for all year round visits

peaceful and quite unique spa and swimming pools were excellent with a great pool bar

fun and relaxation to be had from the activity pools areas - both inside and outside, with their current runs, jacuzzi areas hot and cold dip

pool/spa staff act as guardians rather than facilitators

spa and pool facilities were excellent

room(s), food, pools and restaurants where all absolutely fist class, the hotel building was beautiful and

the thermal circuit was also fantastic with a very cool flotation pool as well as a lemon pool

be aware that staff do not seem to stop the many people we saw taking pictures and videos in the pool areas and changing rooms

we loved the pool area especially as it was included in the price

unable to sit around the pool since people reserved chairs with their towels

had to stand round waiting for pool to open, should open at 9 not 10.

very clean place, friendly staff, nice pool eria and beautiful garden.

stopover, a very modern and clean hotel with excellent bar and restaurant attached

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

wifi was good

free parking

swimming pool was a bit pricy

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

the hotel's amenities were top-notch, with a lovely pool and a fitness centre that i enjoyed using during my stay

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one next door

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards and sites it was written down correctly

same as other hotels in the area, the pool was closed due to summer not yet

the swimming pool is opened from 12

swimming pool could be heated

don't like smoking around pool

fantastic breakfast and very friendly staff. very good facilities with a great pool.

the pool wasn't available for use.

though we were pre warned of this before)

pool is part of an adjoning spa complex and is only open

have to pay for xtra to use the pool and the spa

a shame the pool was closed

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

quiet and near some nice bars and restaurants

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

the bar terrace was closed in the evening we stayed

fridge bar if required

great location & staff - gym was very good and modern

room a bit noisy as it faced a bar with live music from 3pm to 3am however the reception staff gave us the option of moving to

gym area had very little equipment

brilliant location . early check in before 12 noon. upgrade by lucia. huge room.

tapas bars and local shops were exciting

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap not available - but

it had a reasonably priced car park underneath and a lovely bar and

actually deserves the 4star rating unlike most that have it in spain

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner to make tea this is disappointing or maybe i should have requested

although we did not use the facilities ie cafe bar restaurant it looked excellent

the swimming pool was not in use but that was only a minor thing, everything else was perfect.

the swimming pool is not big enough ud83dude42ud83dude42

i enjoyed the swimming pool area and also the front desk staff were very helpful

the swiming pool was super, it was so quiet

pool was too small to swim in.

restaurant including the bar closed at four in the afternoon

sushi on the menu for room service does not rock my boat

range green); noise outside the window - bar open until

wifi reception is good and the bed was very comfortable

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were lots of

early because our room was ready stored out bags for us room are airconed bed comfortable lovely pool area with complimentary towels close to the train station for visiting

lovely room and gym and swimming pool if required

- big bathroom with great water pressure - room was cleaned to a high standard daily - swimming pool was lovely and not massively busy given how hot it was - staff were very friendly and polite -

breakfast very friendly and knowledgeable staff, room great view good and rooftop swimming pool for the summer

plunge pool and surrounding area was really nice polite and friendly

swimming pool closed a little bit early, in my view

only that the pool was open on the weekend... but it is a minor.

would have liked a pool view. instead of main road

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

the property pool area need a revamp with comfy subbeds

the really only thing that i miss is a pool...

good, though i don't think there was a swimming pool

no pool, but a nice gym

has no pool and it was 45 degrees but we were prepared for this

no swimming pool

pool was fine - could maybe do with some rules being put up as some people were slathered in sun

friendly staff and perfect pool for cooling off

bbq station there if you want swimming pool in the summer

lovely comfortable beds staff really kind and helpful swimming pool great

pool was ok

the warm waters of the swimming pool the views of surrounding area

the pool good

the cafe in the pool area was good with nice food and a large menu

shame the pool wasnt open until 10am so no early morning swim

i would say the pools are excellent but i feel that in the night time session children should have to leave the

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

seimming pool

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

this place is aimed at the spa pool as that was ok

just the pool

half outside warm pool was fantastic, loved it with the kids.

excellent pool areas. good food at very reasonable prices. staff were great

whilst clean and comfortable the decoration in some areas was in need of updating ie the bar where we ate breakfast

lovely fresh produce for breakfast and a brilliant pool overlooking the mountains

looks like brand new and so stylish great breakfast great view and landscape highly recommended pool is

pool was lovely and all well maintained

pool is lovely and relaxing after a days walking in the

breakfast, pool area, sorroundings

grounds: gardens, swimming pool, chaise longue for sunbathing next to pool, etc

setting was excellent, very tranquil, gardens well kept, full of plants & aviaries, lovely pool area

was a great place to relax by the pool

pool area and gardens are immaculately kept

pool was great and very clean and the staff were very helpful

beautiful pool and deck

very clean rooms and good a/c free use of good mountain bikes other bars in the village nice cool pool

wonderful, peaceful location and friendly hosts. lovely pool.

views, terrace in front of the hotel, pool and surrounding area with sun beds, sauna and tepidarium zone, outdoor breakfast, access to

maybe a few more sun loungers by the pool would be good, but even then we were allowed to rearrange the furniture a bit so that everyone