the pool wasn’t heated

swimming pool looked nice

the pool is situated in a private area that is away from the street and traffic, and is located behind

location next to utep and mesa street. close to downtown. quiet pool area. free parking.

the pool was fun and we enjoyed the breakfast buffet and staff there

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

loved the room and pool area. went to ballgame 2 nights.

pool was by far the greatest part, the views of downtown from there are great

pool was so cold there was no way to get in it even though it was so hot during the day

nice, modern, hotel! the room, snacks, and drinks were great! the pool deck was spectacular!!

the pool area was incredible and lively

rooftop bar, pizza oven, and pool

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

pool was great in the morning and at night

pool water gets somewhat dirty due to the nearby highway

additionally the free breakfast & swimming pool was a

pool was closed indefinitely

the pool hours and the water was super cold wish it had a hot tube

the pool was on the smaller side and was closed. the bathroom was sort of small.

the pool was very nice and relaxing

the pool! it needs an update and the variety of drinks available.

excellent staff service at the bar/pool. super friendly server.

pool is a big plus

loved the pool and mamacitas restaurant

lobby, bar, and pool are really beautiful

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

pool was closed

wedding, pool had only six lounge chairs and patio only six chairs in the shade

pool was small

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

the only downfall was no pool. but overall i enjoyed my stay.

patio next to the bar inside with a pool table & multiple seating areas

no pool or hot tub.

was not any meat nor eggs for breakfast, but what do you expect for the price

good selection of items for the continental breakfast

includes basic breakfast

had to be asking for stuff for room and before they had breakfast now they don't

it was very hot in room and there was no kind of breakfast, ice machines were broken

staff. pool. breakfast

i like the pool and hot tub... i like the beds i like the room

that swimming pool was open

friendly staff. nice pool. great location

clean rooms and facilities. pool was so so. needed cleaning. staff was friendly.

kids enjoyed the indoor pool

breakfast & swimming pool

kids loved the pool and breakfasts good

swimming pool wasn't working but that wasn't any fault of the hotel

the kids loved the pool. everyone was very friendly and helpful.

pool area was awful

the bathtub was clogged so we had to stand in a pool of water while we showered

beds didn’t work - pool was not open - bathroom door handle did not close - very loud traffic

i really enjoyed the pool!

pool was closed

it was hair in the bathroom and spa tub that i had to clean

big room with a comfortable king size bed. spa was awesome!

the waffles were the best! and the spa room was incredible

the breakfast did not have a lot to offer.

bed was super comfy, the spa tub was amazing, the shower was huge, fridge and microwave in room, clean pool and spa

location, that the hotel was brand new, and the swimming pool

clean and quiet great outdoor pool

pool was so dirty we couldn’t get in it

the pool is not heated but ok

no hot tub or heated pool

very friendly when we asked her for a garbage bag to place our wet clothes in that we used at the pool the night prior

the pool, size of room, comfort & bar

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

we came for the pool and it was gross and freezing cold tho it was very warm weather

the pool needs to be clean it was nice but was a bit dirty with bugs

nice pool to take a dip in

there was a pool too - didn't have time to use it, but it looked good

the pool was closed. hoping for a hot tub.

room clean pool very clean breakfast was okay was upgraded to a better room at the same price we got into el

was good with a huge selection of things to eat the staff was friendly and they have a outside pool

big rooms, we liked the breakfast, the staff were very helpful, the pool was good

only problem we had was the pool are was been repaired

loved the temperature of the swimming pool and the bartender made a great rum punch for me at happy hour

only thing was at the pool there was some older kids that were acting like fools and our little ones weren't comfortable

staff, complimentary drinks, pool open , made to order omelets and large 2 room suites-bedroom, living room with sofa bed

everything else but no breakfast

no breakfast, and bed was hard.

no free breakfast at such a nice hotel

no breakfast

there was no breakfast. the location was the only positive.

the pool to be more grand, it’s hot in el paso, come on

breakfast was delicious! the pool was very clean

pool was perfect, quiet and relaxing

pool too small very crowded on a hot summer day super hot hallways and elevator

the pool was nice with a beautiful nightly fee of the mexican border region

it was a hot spring break and the pool was

payed full price for the room but the swimming pool was under repair

the pool and the staff were amazing

pool was closed

pool not open

we enjoyed the pool and the clean facilities.

attempted to use the poop twice and both times the room card and pool card didn’t work

paying for our breakfast. not being able to use the pool after 2 attempts.

pool was clean and worm

breakfast pretty good, the gym was accommodating and the pool looked refreshing even though we didn’t make it

nice clean great location and that the pool stayed open until midnight

my kids played volleyball and swam in the good sized pool

was very sad to hear that the pool was closed as that us why we decided to book with residence inn

patio was nice along with the indoor pool and gym

i loved the spacious rooms and pool hours

breakfast was great! exercise room and pool were great! friendly staff, and clean room..

good location good indoor pool and more

good room and comfortable bee good indoor pool good location

a small thing: the pool cabinet was out of clean towels when we went to use the pool, but it was late at night, so no

i liked the pool

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

pool was accessible and

chairs & tables outside by the pool need to be cleaned better

excellent service! nice pool and hot tub as well...

the pool and spa were nice.

beautiful pool; look forward to staying here in summer

perfect except all the kids in the pool when we just wanted a peaceful swim

loved the pool & gym

the kitchenette, the grill by the pool, free breakfast

nice & new room, goid breakfast. have pool for our kid.

the pool water was not very clean.

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool

did not try the pool because it was raining

to the wind, the pool umbrellas were removed

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

the pool had lots of pigeon feces in it.

clean rooms pool

the down side is that the pool was small and had pigeon poop every where

the outdoor pool could have been better cared for and honestly the building could have been designed better to

pool was murky

pool did not look very inviting.

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

pool area is really nice

nice pool with sun nice small fitness

great breakfast and coffee bar. enjoyed the pool. clean

the pool

the jacuzzi/hot tub was removed from the pool area.

the pool was great! and the room was a good size, plenty of space for my family.

i wished the pool had more maintenance as far

and the hot tub and pool were open

the pool was relaxing, staff made it quick and easy to check in, the room was comfortable and clean,

pool area was a little dirty and no towels were at pool.

location pool

love the pool and hot tub

great pool

we didn’t have enough time to enjoy the pool

pool & hottub is out of order

wish i would have had time to enjoy the pool and jacuzzi

the fact that no full breakfast or pool and spa availability.

choose it for the swimming pool as we have a 8 year kid and she was exciting about it, but no pool service :( the team at

clean rooms and friendly staff with swimming pool

not much, would of been nice if the pool was working and there was breakfast.

pool was closed for maintenance the entire weekend my daughter and i were there.

location and a working pool

front desk told us the pool hours are from 8:00 - 8:00 and we saw some people swimming at around 10:00 pm

great location. good breakfast and appetizers at night. great heated pool and hot tub.

the pool had green mold.

pool was closed

the pool was outside

we went for the pool but it was closed

value for money, helpful and friendly staff, nice pool to have dip in after a hot day driving

the pool wasnt working. that would have been a nice touch.

the pool was freezing

the pool. family rested and ready to go

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel exceeded our expectations

pool room

the spa / pool hours were open early and closed late, (6-11) and had an indoor and outdoor pool

the kids loved the pool

warm pool

under renovations and thus no pool or hot tub

the pool is beautiful, clean and warm in the cold weather that i really like it

the pool and breakfast. customer service is amazing!

pool was excellent

the pool was amazing.

breakfast, no hair dryer, the microwave oven didn't work and the security lock on the door was

bed was super comfy, adequate parking. good size room

receptionist was unenthused, the property was greatly overpriced, breakfast lady was sick so no breakfast except cereal, toast, and boiled eggs

the staff are very friendly and the breakfast helps out too for the price im not complaining the beds are comfortable and great

parking lot was dark didn't quite feel safe to walk over to nearby restaurant

the pool was drained for the winter

great location. clean pool.

the pool need to be cleaned

it had a heated pool but outdoors

pool needs work but that's okay since they are in process of getting everything back together and

pool full service room service room upgrades lower prices on nights stays specials for couples

children enjoyed the swimming pool and slide

the water slide, pool and wading fountain.

did not use the pool since i did not stay long, just like stopping here when i go back and forth on interstate 10

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

to be able to reserve a spot for one hour at the pool and jacuzzi!

indoor pool, the water was freezing and the spa not so clean.

the early pool and jacuzzi closing hour

rooms were very clean and nice,the pool was great,it's in a very good location, just an all out great place too

the pool and hot tub were wonderful!!!!!

the location & there pool/hot tub area was really nice

the property was kept clean and the rooms were clean. great breakfast and pool area!

great breakfast, pool facilities, location, noon checkout and friendly staff were all amazing

pool was very big and clean with a pretty landscaping

large refrigerator, large screen tv, good water pressure in the shower swimming pool, large and small, with

quiet, pool and spa were nice

amenities are superb pool, hot tub, huge patio with grills, comfy seating and a huge propane fire

liked that there was actual hot breakfast served, the pool was open for use, and the rooms were amazing for our family

the pool should be cleaner but still nice

the pool area was great

we could not use pool, arrived hot and boiling hot day and pool was full and sign outside said had pool but was

pool clean and a nice break from the heat

the pool could have been little bit more clean

the pool

pool was dirty and had obviously not been maintained

the refrigerator did not work in the room and the towels for the pool were too small.

pool

comfortable beds, cleanliness, warm pool, good breakfast

the pool

location and pool

very clean room very clean pool

the pool was nice and clean

pool and the staff is awesome

pool wasn't open yet.

pool

noisy, by the pool.

rooms where nice and clean the pool and good customer service

that we couldn't enjoy the pool.

beds and room where nice pool and spa where great

pool is not warm, so spa is a nice touch

no heated pool and prepayment before checkin

pool was closed on a sunday and monday. totally understand needing to close for maintenance.

pool was very cold (it did kind of make sense with how hot it was)

the pool opens late in the morning,

there was a pool, laundry and a gym available for guests

very relaxing nice pool & gym

room had a refrigerator and coffee pot, big full breakfast with eggs and sausage and swimming pool

even let me swim in the pool even though it is winter

delicious breakfast,nice pool,perfect location,great staff

clean and pool was well kept. lots of light at night and security cameras

small pool, very cold water

pool is nice, even though it feels like being next to the interstate

the pool area was clean very accessible close to my room

friendly staff excellent service. loved the room close to swimming pool ud83dude01

one of the nicest rooms i've stayed at. definitely recommend and the pool was actually open

the pool even though it could have been cleaned more. also the location was accessible.

the pool wasnt open

pool was really dirty. as if it’s never cleaned out

socks and beer cans were in the pool area

only thing was the swimming pool issue

large pool was a plus

the pool was closed.

pool not working

the pool was also very clean and not once got too crowded

pool was closed

the pool was closed.

pool

view from bedroom window. beautiful swimming pool. pleasant staff.

pool, comfortable beds

the pool was nice and fun to be in

had an indoor pool

staff in the breakfast room was rude and we went to swim and relax but the pool room didn't have enough ventilation to were the chlorine would hurt your lungs smelled alot

also, we chose not to use the swimming pool because it looked very dirty and that jacuzzi was broken

indoor pool was only available via reservation

went there because our children wanted a hotel with an indoor swimingpool

the pool wasn’t opened

pool & jacuzzi area was taken up by a family that was celebrating at birthday so i didn't get a

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool

wonderful indoor pool

no room service but great breakfast

location of our room was excellent, right next to the pool

pool

pool service

but no room near the pool

right in front of the pool with kids screaming

no breakfast, pool closed, a lot of nasty activity outside, they will be stalking you

the pool was always full ud83cudf1d 0

it had a nice pool and the rooms are okay especially for the price

oh and the pool

love the pool and all the staff are very helpful

truck parking,excellent and convenient which was my first time having to park a

pool and gym

the pool was dirty, i understand its an outdoor pool

that we arrived too late to go to the pool.

big, had a kitchen

pool and gym

nice hot breakfast, indoor pool, hot tub and great workout room

loved the hot breakfast, workout room, indoor pool, and hot tub

the room very clean as well as the pool area very nice people front desk

indoor pool and gym were top notch

everything indoor pool and spa great breakfast and comfortable clean bed

pool closed early.

reccomend if you don't plan on using the pool

great value with full breakfast, clean pool, and most importantly

pool was ick

no towels by the pool area

clean, nice backyard and pool

they have breakfast or an indoor pool, which would have been nice.

we enjoyed the pool and the patio

we usually have the pool to ourselves and the soft water is so gentle on our skin

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

pool was open but very dirty

the pool not open

stay my kids where able to swim without any staff members complaining about them being in the pool

respectful staff and attentive fair prices pool overall, the stay was good.

no pool

pool was not heated.. freezing

the pool was still freezing, but such is life.

water in pool was super cold. could not really enjoy it

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

of amenities to purchase (food , drinks , medicine, alcohol) and amenities for free (boredgames , pool table , foosballtable , free cookies , dog treats , pool , etc)

pool didn't look so clean, some of the breakfast wasn't rdy when my family & other guest came down

i loved the big room, hard floors, pool, amenities & the location.

pool was closed

im not sure if it is normal but the water in the pool was green and had a lot of bugs

pool was out of order and no one communicated that with us, which was disappointing because that

the pool being out of order and the lack of communication.

no indoor pool

no towels available at pool side

poolside / patio could of had more shade

room was very clean. facility was well kept, staff was friendly and breakfast was great.

very nice and the breakfast was terrific.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

always clean and great breakfast.

breakfast and there was a kitchen worker who came out every morning and would say good morning

i requested a room in the back facing the pool and again did not get one

friendly people! breakfast! room staff! pool and spa pool!!!

pool is very clean! awesome

wearing wristbands for the pool.

i did not like that the pool closed so early. the kids would have loved to swim longer.

i liked the pool, it's quite cold and was nicely refreshing after a long and hot drive

i highly appreciated the well kept saltwater pool and the spa

the have a pool and the beds are comfortable

the swimming pool is a different location.

nice hotel, swiming pool area is nice for the family