had to be asking for stuff for room and before they had breakfast now they don't

includes basic breakfast

it was very hot in room and there was no kind of breakfast, ice machines were broken

also it was advertised to have breakfast and other amenities and it longer provides them

good selection of items for the continental breakfast

the pool

pool was cold. it wasnâ ? ? t heated. too cold to enjoy.

the pool is situated in a private area that is away from the street and traffic, and is located behind

the pool wasn’t heated

the pool was fun and we enjoyed the breakfast buffet and staff there

escape the noise from the i-10 in the rooms at the back or by the pool

pool should be timely clean especially that it’s an outdoor and beside main hwy

swimming pool

a nice pool to the rear of the

the pool hours and the water was super cold wish it had a hot tube

the pool is excessively dirty and always crowded with too many people.

loved the room and pool area. went to ballgame 2 nights.

pool was so cold there was no way to get in it even though it was so hot during the day

pool was by far the greatest part, the views of downtown from there are great

pool hours could be longer

the swimming pool need to be more clean

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

the pool and patio

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

pool was great in the morning and at night

the pool! it needs an update and the variety of drinks available.

pool was nice and heated

the pool was very nice and relaxing

the decor and atmosphere are fantastic. the hotel bar and restaurant by the pool are wonderful!

the pool area is a beautifully designed oasis and the mornings are vey calm there

the only downfall was no pool. but overall i enjoyed my stay.

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

very nice modern decor. loved the free pool table in the bar/lobby area. pleasant bar.

the pool table needs a refresher and one pool ball was missing

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

pool was closed

we wish the pool was bigger but that s just our preference!

wedding, pool had only six lounge chairs and patio only six chairs in the shade

swimming pool is too small

staff. pool. breakfast

i like the pool and hot tub... i like the beds i like the room

that swimming pool was open

friendly staff. nice pool. great location

clean rooms and facilities. pool was so so. needed cleaning. staff was friendly.

kids enjoyed the indoor pool

breakfast & swimming pool

kids loved the pool and breakfasts good

swimming pool wasn't working but that wasn't any fault of the hotel

the kids loved the pool. everyone was very friendly and helpful.

pool area was awful

the bathtub was clogged so we had to stand in a pool of water while we showered

beds didn’t work - pool was not open - bathroom door handle did not close - very loud traffic

i really enjoyed the pool!

pool was closed

the pool is not heated but ok

location, cleanliness, bed, pillows, and pool.

the pool was green and smelled disgusting!

location, that the hotel was brand new, and the swimming pool

clean and quiet great outdoor pool

breakfast was great! exercise room and pool were great! friendly staff, and clean room..

from the check inn to the pool and the room everything was perfect

the kids loved the pool

loved the indoor pool, hot tub, quiet room with comfortable bed, and breakfast was good

good room and comfortable bee good indoor pool good location

and the hot tub and pool were open

it was our little escape to buy dinner eat in watch movies and watch the stars from the hot tub/ pool

location pool

love the pool and hot tub

indoor pool

pool was closed for maintenance the entire weekend my daughter and i were there.

the pool

location staff pool room everything

friendly staff and great pool

location and a working pool

the pool was freezing

we went for the pool but it was closed

pool is not really clean

the pool. family rested and ready to go

you didn't hear your neighbors at all and the pool was great for a very hot day

pool needs work but that's okay since they are in process of getting everything back together and

the pool was open! wonderful staff!

location & pool

the pool need to be cleaned

it had a heated pool but outdoors

breakfast with hot freshly boiled eggs, waffles, cereal, milk juice coffee toasted breads

parking lot is extremely dirty/filthy/garbage everywhere, other guests throwing dirty baby diapers

breakfast is fine that was nice and helpful

receptionist was unenthused, the property was greatly overpriced, breakfast lady was sick so no breakfast except cereal, toast, and boiled eggs

the staff are very friendly and the breakfast helps out too for the price im not complaining the beds are comfortable and great

the pool could have been little bit more clean

despite being next to the freeway or that the pool was in front of my room full with guests, once i was inside the room you couldn't hear

the pool

cant wait for the pool to be ready!

pool was dirty and had obviously not been maintained

their breakfast was good & the heated inside pool was perfect

the staff is friendly and the little heated indoor pool is nice for the kids

clean, spacious, comfortable beds, pool was warm for our kids to swim

location and pool

comfortable beds, cleanliness, warm pool, good breakfast

pool wasn't open but it was still warmish but nothing was bad

the pool was nice and clean

corner up past the pool for us to get the uhaul and trailer around to reach better parking but we made it

very clean room very clean pool

pool and the staff is awesome

bad thing is that the pool is outside and not functioning, probably because of the time of year though

pool really clean

pool and hot tub are great

noisy, by the pool.

rooms where nice and clean the pool and good customer service

security, cleanliness, large room , excellent bed employees were super nice breakfast

the breakfast and pool !!

room and spa bath were very clean

i remember the website mentioning a pool or spa but that may have been another property.

the breakfast was not ready until 7am

the pool was closed. hoping for a hot tub.

was good with a huge selection of things to eat the staff was friendly and they have a outside pool

there was a pool too - didn't have time to use it, but it looked good

room clean pool very clean breakfast was okay was upgraded to a better room at the same price we got into el

in el paso's heat, it was a relief to have the pool

no microwave and the pool was not heated.

the pool had some debris on the surface, however they may have just had wind an hour before we got

the pool, size of room, comfort & bar

the staff was wonderful and the hotel including rooms, pool, lobby etc are always clean

pool is stained and the water was slime

no breakfast

no breakfast, and bed was hard.

no free breakfast at such a nice hotel

no coffee or breakfast. bed a little hard. thin towels.

the bed, the parking lot, no breakfast, the door

only problem we had was the pool are was been repaired

only thing was at the pool there was some older kids that were acting like fools and our little ones weren't comfortable

pool small and

loved the temperature of the swimming pool and the bartender made a great rum punch for me at happy hour

loved the pool, hot tub, and breakfast i know

the pool was nice with a beautiful nightly fee of the mexican border region

the pool was smaller than expected but it was very clean.

pool was perfect, quiet and relaxing

breakfast was delicious! the pool was very clean

daughter did not get to swim because covid 19 safety regulations said only 10 could be in pool area and it closed at 8pm

payed full price for the room but the swimming pool was under repair

pool was closed

pool is being remodeled, bummer during summer but we didn't have time to swim either way so we

it was a hot spring break and the pool was

the pool and the staff were amazing

wish the pool was indoors especially for those that like to swim in the morning.

pool was green.

there was a pool, laundry and a gym available for guests

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

pool was closed on a sunday and monday. totally understand needing to close for maintenance.

was a very beautiful hotel but the furniture was stained, the pool was cold, and we had a hard time getting breakfast

paying for our breakfast. not being able to use the pool after 2 attempts.

pool was clean and worm

pool water was super hot, more like a sauna

have stayed at a holiday inn before, i like it cause it’s convenient because of breakfast, pool, customer service

if i had to find something to pick on it would be they should keep clean towels available in the pool area when they run out

patio was nice along with the indoor pool and gym

i like the rooms, breakfast, pool, our rooms

family and i enjoyed that the pool was open until midnight

the indoor pool water was cold not very heated

pool was accessible and

the pool was refreshing. the front desk clerks were nice.

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

the pool and spa were nice.

excellent service! nice pool and hot tub as well...

clean and heated pool. satisfying breakfast and good coffee. spacious and clean rooms.

i've had better service at cheaper hotels/ 5 star hotels; pool could be a bit cleaner

perfect except all the kids in the pool when we just wanted a peaceful swim

nice staff. great pool!

pool was dirty.

sunday morning we were going to swim but the pool was dirty and green tinted.

too many kids in the pool.

the pool heater was broken and they won't be fixing it

to the wind, the pool umbrellas were removed

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

the water slide, pool and wading fountain.

loved the pool and how our room was on the first floor which allowed us to use the sliding door and sit

children enjoyed the swimming pool and slide

pool full service room service room upgrades lower prices on nights stays specials for couples

older hotel but was clean, staff was friendly and helpful. pool was fun for the grandson.

the kids loved the pool

pool..bar area

pool room

location next to ft bliss, pool and bar with food available.

indoor pool, the water was freezing and the spa not so clean.

what i dislike was that the indoor pool was infront of the main event

the pool and hot tub were wonderful!!!!!

to be able to reserve a spot for one hour at the pool and jacuzzi!

a more private room, being right near the pool was pretty busy traffic and a bit of noise.

the down side is that the pool was small and had pigeon poop every where

the pool had lots of pigeon feces in it.

rooms are clean and great in size, and it seems to have a nice outside pool

the outdoor pool could have been better cared for and honestly the building could have been designed better to

more privacy the curtains didn't close had to pull them together and clip with a hair clip the pool closes way to early

pool was too cold

the pool was shaded in the afternoon and that was a good thing in really hot weather

great pool

what i didn't like was the pool area

great breakfast, pool facilities, location, noon checkout and friendly staff were all amazing

pool was murky

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

pool did not look very inviting.

pool area is really nice

nice pool with sun nice small fitness

i wished the pool had more maintenance as far

the pool

the renovation, location, the location of the pool the rooms the beds everything love this hotel

we enjoyed the hot tub out by the pool

the jacuzzi/hot tub was removed from the pool area.

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

the rooms, pool area, and workout area were clean and ready to utilize

we didn’t have enough time to enjoy the pool

there's an outdoor pool and a gym, but we didn't try either out

pool & hottub is out of order

the pool should be cleaner but still nice

we got a pet friendly room and it was spotless, right next to the pool as well

amenities are superb pool, hot tub, huge patio with grills, comfy seating and a huge propane fire

the pool area was great

quiet, pool and spa were nice

great location. good breakfast and appetizers at night. great heated pool and hot tub.

pool was closed

front desk told us the pool hours are from 8:00 - 8:00 and we saw some people swimming at around 10:00 pm

the pool had green mold.

the pool was outside

pool location and breakfast

the pool and breakfast. customer service is amazing!

beautiful indoor and outdoor pool

the room was nice but the indoor/outdoor pool and hot tub were delightful.

the pool is beautiful, clean and warm in the cold weather that i really like it

pool was nice

the pool even though it could have been cleaned more. also the location was accessible.

swimming pool was too small n not enough chairs to sit

pool didn't work

socks and beer cans were in the pool area

had an indoor pool

the location and the indoor pool with hot tub.

too much chlorine in the pool

pool and hot tub were open with reservations. big room. pretty clean.

no pool

wonderful indoor pool

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool

the pool wasn’t opened

pool & jacuzzi area was taken up by a family that was celebrating at birthday so i didn't get a

very good breakfast and friendly dinning room hosts

good place to spend time and pool

clean and pool was well kept. lots of light at night and security cameras

room swimming pool

very relaxing nice pool & gym

room had a refrigerator and coffee pot, big full breakfast with eggs and sausage and swimming pool

the pool area was clean very accessible close to my room

one of the nicest rooms i've stayed at. definitely recommend and the pool was actually open

great customer service. room was clean and bed comfortable. the breakfast and pool was a plus.

the room itself was amazing. the pool was cool too

the location and the pool!

pool not working

pool was closed

large pool was a plus

big swimming pool

plus there was broken floor tiles by entrance by pool

pool

pool, comfortable beds

pool needs a heater i'm not sure how but even after an almost 100 degree day the pool was

swimming pool closed

everything was good except pool was a little dirty

location of our room was excellent, right next to the pool

pool

pool service

but no room near the pool

right in front of the pool with kids screaming

no breakfast, pool closed, a lot of nasty activity outside, they will be stalking you

the pool was always full ud83cudf1d 0

it had a nice pool and the rooms are okay especially for the price

oh and the pool

love the pool and all the staff are very helpful

truck parking,excellent and convenient which was my first time having to park a

pool and gym

the pool was dirty, i understand its an outdoor pool

that we arrived too late to go to the pool.

big, had a kitchen

pool and gym

nice hot breakfast, indoor pool, hot tub and great workout room

loved the hot breakfast, workout room, indoor pool, and hot tub

the room very clean as well as the pool area very nice people front desk

indoor pool and gym were top notch

everything indoor pool and spa great breakfast and comfortable clean bed

pool closed early.

reccomend if you don't plan on using the pool

great value with full breakfast, clean pool, and most importantly

pool was ick

no towels by the pool area

clean, nice backyard and pool

they have breakfast or an indoor pool, which would have been nice.

we enjoyed the pool and the patio

we usually have the pool to ourselves and the soft water is so gentle on our skin

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

pool was open but very dirty

the pool not open

stay my kids where able to swim without any staff members complaining about them being in the pool

respectful staff and attentive fair prices pool overall, the stay was good.

no pool

i loved the big room, hard floors, pool, amenities & the location.

was clean & nicely decorated with snacks, pool table & coffee

i like how nice the lobby was. the pool table and games was nice snack area as well.

also the pool closed at 10pm i was hoping they’d stay open longer at least

im not sure if it is normal but the water in the pool was green and had a lot of bugs

water in pool was super cold. could not really enjoy it

pool was not heated.. freezing

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

the pool was still freezing, but such is life.

pool was out of order and no one communicated that with us, which was disappointing because that

the pool being out of order and the lack of communication.

no indoor pool

no towels available at pool side

poolside / patio could of had more shade

wearing wristbands for the pool.

towels pre-loaded in the pool area

pool says that opens at 8am but the staff working on it wouldn’t let us in after 10 ish

friendly people! breakfast! room staff! pool and spa pool!!!

i requested a room in the back facing the pool and again did not get one

very nice and the breakfast was terrific.

the accommodation was great and the breakfast was excellent.

room was very clean. facility was well kept, staff was friendly and breakfast was great.

always clean and great breakfast.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

i liked the pool, it's quite cold and was nicely refreshing after a long and hot drive

i highly appreciated the well kept saltwater pool and the spa

the have a pool and the beds are comfortable

the swimming pool is a different location.

nice hotel, swiming pool area is nice for the family