pool was great. staff very friendly.

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

very clean and modern with a beautiful pool and fun activities in the lobby.

the rooms were very modern and well designed. i was able to use the gym.

swimming pool not heated/ or broken pool heater.

at pool could be more encompassing

our room with a huge balcony overlooking the pool was fabulous

the amazing decor, entertainment, technology, pool, parking convenience and pleasant staff

like the access to the pool

the pool deck has super comfy chairs and is nicely enclosed with plants for privacy

i would recommend reopening the bar and having bacon option at breakfast

the king studio was awesome, with a kitchen, sofa bed, and the most comfortable king sized bed any of us have ever slept in at a hotel

we didn't take advantage of the breakfast

the room and the bed are so comfy! breakfast is great and staff are so friendly

breakfast, rooms were new and clean. nice layout. pool was quiet. the area wasn't overcrowded.

pool was on the cold side, not a big deal, more variety for hot breakfast would have been nice, but

pool was lovely, staff was very friendly and eager to help, alberto helped give us recommendations

being a new hotel you would think they would build a bigger pool

the room was comfortable and beautiful, the pool, the lobby. the property is perfect!

it was totally upkept and quiet, the kids loved the pool

breakfast was great and there is a pool as well

was clean, the place was quiet, close to many restaurants within blocks, and a nice outdoor pool shaded in the afternoon

willingness for staff to grant requests when possible. courteous. lovely small pool. clean.

this was during the covid-19-19 pandemic so not everything was available; line the exercise room, pool, etc

breakfast in the morning

breakfast was great. staff very friendly and welcoming.

clean rooms, friendly staff, great breakfast.

breakfast selections included 2 differences breakfast sandwiches daily, eggs, potatoes, waffle iron

brand new facility, big room, location, included breakfast

breakfast was great as well

breakfast schedule could not be located anywhere on hilton app or hotel website and was not

beds are comfortable. location was very convenient. great breakfast.

breakfast was perfectly adequate, if a little basic

only thing was that i wished the breakfast menu was different each day

convenient pleasant clean pool area

wish i had asked to be closer to the pool .

location within mco. rooftop pool. watching planes depart and arrive. interior balconey.

staff, si very helpful and patient, great restaurant, great pool, comfortable bedding and room.

the pool

the pool, view, location

great location for the airport, pool and gym are really nice. good having netflix in the room

pool, comfy bed

didn't expect much for a one night stay but from the check in to the pool to the super comfortable bed i now wished i had booked more than one night

pool was overcrowded by the barbershop competition & my kids couldn't enjoy the pool

early check in. pool area. wonderful room and staff. loved walking around the duck pond

the pool was a little less glamorous than the pictures showed. but it did the job!

indoorand outdoor pool. jacuzzi

pool wasn't clean enough, not big enough didn't like the plastic divider to the inside part of the

pool area could be upgraded.

it was spacious and perfect for a family. the pool was clean and inviting.

the pool light came out but when told they worked on it pretty promptly.

only negative thing i can say is that the pool was extremely dirty

a nice pool is also available

pool was nice. book was nice. breakfast was good

that my wife was with me because i saw some gorgeous babes down by the pool and

liked the room,and pool area

beautiful pool area, and luxurious rooms

room had a kitchen, microwave, dishes & large refrigerator along with 2 comfy beds, nice tv & pool area

pool isn’t heated, and hot tub closed because of covid.

the pool was amazing

wish there was an indoor pool

the pool area was clean and staff was very friendly

pool was a reasonable temperature 82°, clear, plenty of loungers and chairs, and towels provided

pool area lovely

pit, pool, available in-hotel snacks, proximity to airport and restaurants, comfortable bed, great

great gym and pool area

pool closed at 7pm come on who does that

pool could of been cleaner

enjoyed sitting by the pool

pool could close earlier

pool was cold but my kids still managed to go swimming

they were very detailed and wanted to offer me a free pool pass but i saw the convention room first

clean. smelling good. window facing the pool.

location to the airport. pool.

this was a fantastic stay, huge room. breakfast was awesome. staff amazing pool great to relax

the pool was good

pool was great

was clean, friendly accomidating (we got our room hours early), nice pool

very nice pool and outside sitting area

the pool was pretty dirty.

pool was freezing

our room was nice and the pool was amazing

no towels at pool but amy helped us get some.

beds comfy. room quiet. heated pool a plus. shuttle to airport. very, very close to airport.

comfortable beds and pull out bed was comfortable pool and hot tub evening reception breakfast

the pool was closed

indoor pool and jacuzzi

only thing i would say was, that the pool was so cold that you couldn t even get in it in 0ctober

service, excellent complimentary breakfast, excellent restaurant, and as a bonus excellent pool and hot tub

the pool area was nice

lobby too cold. pool lacked towels

nice pool good location and shuttle

the room was clean, pool was clean :) the shuttle came almost immediately and the driver was very kind and helpful

food smelled great although we didn’t try the breakfast it is a hot breakfast they offer nice pool and spa facilities good and clean the best money i’ve ever spent like i

breakfast included

breakfast was plenty and great wide variety

it was a clean and welcoming place. having a shuttle to the airport was wonderful.

was expecting more options for breakfast and would have thought could be offered earlier than 6:00 am since many flights leave

staff was very friendly. location was great. breakfast was great.

beds where short and the pool wasnt clean

staff was great hotel was clean and the pool was perfect.

the pool was big and clean

pool needs to be monitored to be clean and the bed sheets need to be washed

how clean it was and big and the pool was open early

pool was out of order

we were warmly welcomed and directed to our room, we were not told about the exercise room, the pool, nor the clothes-washing facility

we didn’t get to use the pool but had a little patio over looking it and it looked really nice

pool was very nice / weather didn't cooperate to use it

comfortable room and nice pool

you make a reservation for 2 adults and 2 kids you get a room with one bed for two

to airport with free shuttle (no parking/rental fee, but you’ll have plane noise), ri amenity like full kitchen and

location, close to the airport with a free shuttle. big room (2 bedrooms + kitchen/living area)

is a very nice well maintained property close to the airport with free shuttle

the king suite was very comfortable we slept two adults and 3 teenage children there was a big kitchen with a full refrigerator microwave and

the pool and whirlpool. location excellent

nice pool and the location was perfect for flying in and out of orlando

pool

we also enjoyed the pool

spa and pool clean and easily

its age in a few ways - the bathroom/showers haven't been fully updated the pool filter was either not on the 3 days i was there, or not functioning at all

pool lounge chairs and cabanas were so comfortable and luxurious

the meals were great, and the pool area kept neat and clean

peaceful, well-kept pool area

nice clean pool

hotel was a little far of a walk from the mail street and i didn't like that the pool was isolated behind the building and already far from the main road

the staff was polite, friendly and very helpful. we enjoyed the pool, food and bar.

the ride from the airport, the pool was clean

the gym and pool were clean

the swimming pool area was clean and water clear

small pool

there is a small pool which isn't really ideal for an extended stay but it's clean and tidy so fine for a short stay

the pool is very small and the landscaping un-inviting around the pool.

the cleanliness of the food area, gym, pool, and hot tub areas

pool and gym still closed. it is past time to open these back up.

the room is huge. great location and it is nice to have airport shuttle.

there wasn’t much choice for breakfast, but i chose the hotel for location and the fact i could get a shuttle ride after

close to airport. had a shuttle to aitport. plenty to do within walking distance

shuttle service was great

the hotel was near the airport. the kids enjoyed the pool. the room was comfortable and clean.

the pool was 59°.

the pool could be heated

no pool

the pool-too many antsh

it's nice to have a snack at the pool, but unnecessary

i really liked how the pool was not crowded. the meals were reasonable. the hotel look new.

even the pool area and outside eating area was pristine clean

the meals were warm, not hot. the pool was freezing.

my family who leaves in miami came to see us and we sat at the pool area

the pool was not heated.

it's got a great pool area and large dining area, with solid options

while they have a beautiful pool area with plenty of cabanas and seating, there was not hot tub.

everything ! the customer service , the food / drinks , the convenient shuttle , the pool .

great hotel...very clean...super comfortable bed. bar downstairs and nice pool.

everything was great! room, pool, bar, staff, and location.

only needed to stay one night i did not use the pool but it was heated

the pool wasn't clean

pool sign said pool was open til 10pm

pool,alot of stores and restaurants,restaurant next door,with a bar nice local spot.

only 3 miles from the airport , also you can use swimming pool

pool area was lovely with bbq to grill

pool area, location is directly behind the laundry vents, when they are drying the debris from the

they gave a very nice sitting area and next to the pool a place to grill and gather

bed was so soft and comfortable. very clean. lovely pool and outside area.

everything else, the fire pit and the heated pool. amazing

closeby (few minutes on foot) breakfast incl, pretty honest, incl fruits, self made waffle pool (not used) friendly staff free

of misery and could not relax in our room or cook our dinner as planned and no time to go to the pool because of all this

pool, shuttle, rooms with kitchen, good size rooms, no noise noticeable from outside room, public

well equipped kitchenette, nice pool and poolside furniture, get’s the sunshine most of the day staff were were excellent

well equipped kitchenette nice pool and poolside furniture, get’s the sunshine most of the day staff were were excellent

loved the pool

while we we were not able to enjoy the pool or the fitness room i did take a peek and the fitness room looked well equipped and the pool

pool area is very nice

beautiful hotel- beautiful pool- great location- will definitely stay here again.

had a pool and easy on off highway

pool area was clean

pool was a little dirty.

pool could had been better.

shuttles for airport and breakfast and alot of different restaurants near by as well as well as a pool

swimming pool , courtyard with trees, super comfortable beds, great location

pool had a lot of debris in it, no breakfast for those leaving early.

pool could have been bigger.

pool wasn’t too impressive compared to the hotel, wish it was indoor since we went during a

pool is a little small, and outdated some

the pool area was nice

pool needed cleaning of sediment on bottom and some flies in water the shower handle was loose and

the pool is old and needs care

i had to clean out the pool myself. a couple of times

dirty pool.

the pool was closed, and the ice machine on our floor didn't work.

pool was dirty , location of hotel room

floor overlooking the pool, laundry room, elevator, free coffee 24 hr

the pool was not openud83dude22

i would have loved to swim in the pool

love the hotel it was clean the pool was clean it was really comfortable the bed was comfortable i slept well and it was close to

i didn't care too much for the breakfast, however, they provided an array of options

pool facilities - gym - breakfast included - free shuttle bus to and from the airport - clean and spacial room - very

breakfast was good and had variety

didn't like the breakfast

more components to the gym.

nice grill and pool area

great food market next door with short walk nice small pool

we loved the house and pool! enjoyed family cooking out playing ping pong and volleyball

clean, spacious, loved the pool

washing machine & dryer great pool staff always

were ready to take a nap at 4 when i called at 12 and they said would send over while we were at pool

also the hot tub is in the water park which sucks because the water park closes before the hotels pool does and all they have is a pool

the pool

the pool was lovely, although the slides need a bit more scrubbing

the waterpark and pool were excellent and fun tho we had a few unusually cool days

the room was prestine and the pool was a welcome sight after a long day

very clean overall and the pool / patio area were also.

nice pool and relax area

had to go all the way down to the pool outside to get ice

the pool was outside, not covered

pool was closed with no mention of that on the site when i was booking.

i was there for 4-5 days pool was closed the entire time

of the building could be better, pool wasn't working if you have it fixed if not working do not advertise in the amenities

sliding door in our room and that looked out to a full closed pool at all times.

water from the pool on the floor when exiting the elevator every time we used it

very clean and modern. great pool and gym availability even in winter.

overall, stay was very good, with the exception of the pool.

pool is small

pool need improvement

pool. and crew.

location location location :) and pool

no spa, but nice pool

pool wasn’t heated which we read beforehand but would have been nice

did not use pool but it was definitely on the smaller side

nice, clean and convenient hotel with a great starbucks and chick fil a, a pool, fitness center and more

was very nice with pool, hot tub, and attached to the mall

there is a beautiful pool and well equipped fitness center as well as the hotel is pet friendly

, how to get to the pool, where the restaurant was, or where to park

it was close to airport, was really nice having the mall attached and the pool was a great temp and nice size

breakfast was good. nice sized swimming pool.

the pool

the pool needed cleaning

the breakfast and traffic pool was cold

the pool place needs works

the staff, breakfast and the pool.

i was at peace the whole time i enjoyed the pool site at night very beautiful.

the pool and the breakfast

outdoor pool

pool

the kid can go in the pool and the staff was nice

not enough washers in the laundry room. and pool has been closed

pool was closed at times, no housekeeping services often

you have access to a pool

pool, and large rooms with a big shower and free wifi and quite a few channels on the television

was clean, room was big enough, we could use wasching machine, pool, hair dryer, breakfast was typical continental

and if i was wanting that to request a double bed bc that is the only rooms with access to the pool view and have a patio

the pool is always clean the whole area is always kept nice as well all in all it's a great place to be

the value for your money money the cleanliness of the hotel the clean pool

absolutely wonderful staff and the pool was refreshing!

my room was comfortable and i used the pool and gym area frequently

clean, comfortable, nice pool area

resort fee and that is kinda steep as it is not a resort only a hotel with a nice gym and decent pool

pool but so close to the beach it didn't matter, it was great for the cost

the room was very clean ''.the pool area was also clean.

coffee in the lobby and the pool was nicely maintained

everything.. cleanliness is great... open the pool up look very inviting.

pool closes at 9 pm which was inconvenient

there is nothing except the pool closed but thats because of the coronavirus

not thoroughly cleaning the room as much as i should also i believe that they should open the pool

love this resort. great location and outdoor pool area is stuning .

pool location early check in shuttle

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys and gals who make the leave wonderful

the pool area was very well maintained and was policed very well -

great pool with lazy river

staff was super friendly and awesome but the pool was absolutely disgusting, the bar there was never staff there also we didn’t get room

i liked the sparkling night time pool and how clean the room was.

son wishes pool was open later

if pool noise will bother you, ask for a room on the front side

outdoor seating area was beautiful the pool was definitely a plus

the friendly staff, comfy beds and pool area

it was absolutely beautiful from the entrance to the pool area

great pool area

ol)

very expensive, self-parking was pricey, the lazy river pool was being

and the amenities, like fitness center/spa, outdoor activities (biking, canoeing etc) and the pool area (+) pool was fun and loved the ritz kids playground/ sprinkler area (-)the pool (+)the room was wonderful. the bed was comfortable. the spa was awesome. the pool was awesome. (+) we loved the swimming pools, the food, the ambience of this hotel (+)staff was very polite. pool area very nice. (+)loved everything especially the pools and ritz kids (-)the hours of the pool restaurant - for kids (+)the pool area was clean and comfortable. the club was an unexpected bonus which was great. (+)the pool & service was amazing! (-)bar downstairs with pool and shuffleboard could benefit from a scotch list

the room service staff, namely vicki, is pleasant and welcoming

hotel it pretend to be, for 800 usd a day you end up being in the lobby with zero service as the bar is closed several hours even during the day and day

the room was wonderful. the bed was comfortable. the spa was awesome. the pool was awesome.

pool was fun and loved the ritz kids playground/ sprinkler area

pool closes way too early i understand that people can be loud and some people need to get to bed

the pool. it looked dirty.

the pool could have been a little bit warmer but it was also january in florida.

the grilling section beside the pool area was a great asset and the hotel was less than 5 minutes from a wal-mart

the property was quiet, the rooms spacious, and there was nice pool for the kids

the pool area could use a facelift.

pool was totally seperated from staying area, no privacy.

pool was cold. but its decemberud83eudd37‍♀️

clean , nice , affordable , and the pool was wonderful, staff excellent customer service

the pool area was a little on the smaller side, hanging out there with the kiddos was not ideal

three pools, several restaurants and stores with everything you could need

pool areas need to be managed better

my family loved the pool, and the staff was extremely friendly

great pool and restaurants to choose from

shuttle to universal studio and sea words, kids friendly, clean rooms and environment, swimming pools, 24-hours market with reasonable priced breakfast and stuffs for sale

the pool is closed!

the rim of the swimming pool was covered in mold

it the location was very good since we were taking our granddaughter to seaworld and aquatica the pool was good to occupy her after we left the parks very clean very affordable i felt like home

the pool area was dirty

it's immaculate and has a sparkling nice pool and workout room

pool clean room clean every year we come!

pool area very nice

room was very clean and the pool area is very nice

pool was clean and staff was kind and very helpful

i enjoy the pool

can a facility be in orlando and not have a pool to be in full use when customers arrive at their facility;; i had a grand daughter and a great

the pool was closed and we were not notified of this in advance or at check i

pool was great too

only the swimming pool. not working

pool looked kind of dirty. bathroom has low water pressure

incredible property with 4 pools and spectacular views and amenities

and spacious, lots of activities to do, friendly staff, good pool menu, great location for the parks but could easily spend a day just at the hotel, walking

30am, however good coffee was also at the pool bar so wasn’t too bad

they put us up on the highest floor with a view of the pool and everything was conveniently located by the store and bar

number of pools. sufficient seating with tables. we played games at tables by pools.

the view of the pool

spacious rooms, very clean, comfy beds, nice swimming pool

we enjoyed the chill atmosphere and playing pool

pool area is perfect for kids to play, and the bbqs are super functional to spend the night outside

facilities are nice with a pool table and other fun games in the lobby

the pool and splash pad for kids was great

water pressure in the shower was not the best and the bathrooms outside near the pool were smelly and not pleasant urinal was not working so smell was obviously was coming from

pool, friendly staff, complimentary happy hour

connected to aloft hotel so if you got friends or family that stays there you get to share the pool area

i love the pool and the receptionist was so friendly

my kids enjoyed the pool, game area and the stores near by.

long walk to pool with the bar

the pool is lovely and big and it's heated

with easy access to the pool and hot tub

we enjoyed the pool and hot tub as well

pool and bar area

superb apartment, pool and local area

pool is small but nice but will be very nice once construction is complete

room, pool was good but only opened at 9am bar at pool was excellent and great bartenders front desk was

i enjoyed the secure premises. the pool and the bartender were 10/10!!

the pool also needed to be cleaned, there was a few debris and bugs

the complex was neat and clean . pool area was well maintained. staff very helpfull

pool was closed the entire week. management was not able to explain why and when it will open.

were not advised ahead of time about the pool and clubhouse (maybe i missed it)

#407) to the pool was perfect

pool does not close until 10

breakfast and pool were both excellent!

close to a bunch of different restaurants, staff was awesome, pool is great for small kids.

pools and seaworld shuttle were great

pool is only 5ft

the shower water smelled bad, breakfast was not good, pool bar open too late

would say the prices of the snacks and food at the pool bar

everything. the breakfast was amazing. cleanliness awesome pool fantastic

very clean, good rooms and great pool!

my kids really loved the pool

pool area was amazing. kids loved it. thanks for the room upgrade!!

the location,staff was awesome,great breakfast

modern and clean, nice pool area

and the pool area was great for kids and adults

the pool is great, properly run like a resort

i liked the location, the pool, the housekeeping, the fully equipped kitchen!

the pool area is nice with a small bar and the whole staff is friendly and helpful

the hotel was right across from seaworld. convenient location! clean hotel and very nice pool.

pool was ok

the pool is very nice as well

the fact we couldn't have stayed longer to utilize the pool. facilities which looked amazing

we loved having drinks at the pool bar and relaxing by the pool all afternoon

pool is beautiful and expansive

great location to epic, beautiful hotel, great amenities lovely pool

pool closure at the last minute for it to be a scheduled maintenance

everything location, service, room, pool amazing hotel

spacious pool with plenty of loungers as well as a bar

we loved the pool

loved the space theme and the grounds, especially the shuttle and pool areas

the staff is amazing very friendly and professional the rooms are clean and comfortable the pool is nice the perks of being a universal hotel ,you can buy tickets and theres a oficial

nice pool

hotel also has a nice pool and a library that kids enjoyed too

small pool

the bunk beds in the room were very convenient. the pool was nice and warm

the room was so nice, the property the pool

new and modern. staff was great. pool area was nice. room was clean and comfortable.

we were only there one night and did not use the pool or fitness center, but everything seemed clean, as was our room

location, cleaning, perfume in the lobby area, pool area. a complete different la quinta hotel.

the staff was super attentive, the heated pool and the spa were also very nice and the beds were really, really comfortable

newer hotel with construction continuing on a second building and pool, however if you did not see the work occurring you would not know

50 for a beer at the pool

the pool and pool bar were very nice also

pool is amazing restaurant also great

the pool was great and rooms

lovely pool, gym and restaurant

the restaurants and pool aera

beautiful pool and outside area

it was comfortable i liked all of the activities that were going on at the hotel by the swimming pool and the movies and the games it's really a great place to stay and i plan to stay there again

everything was clean and attractive. grounds and pools were great. friendly staff.

staff at the front desk was wonderful! we loved the pool and breakfast at laguna!

it has nice pool and 5 minutes from seaworld

great location. friendly staff. pool not to crowded. maids were wonderful. great price.

love that the pool was warm and not ice cold

pool needs better upkeep and possibly updating and maintenance

the pool and fact that no unpleasant problem. it was like living home

centrally located around do many activities and the pool and lazy river

pool area

exterior had pool, bar, lazy river, bb/vb courts

one of the newer hotel on i-drive. pool is great.

price of food at the pool was very reasonable and the food was awesome

the pool

friendly staff, clean pool, great location

i enjoyed a dip in their pool

easy. nice apartments. good pool.

pool. not croweded

pool was clean and well maintained

pool could be open later

clean. good pricing. nice pool area.

there was a laundry room on the premises along with a restaurant and a beautiful pool

the pool was amazing

the pool looked

there was no wash clothes and garbage buck in room the pool was dirty and the place was run down

couldn't use the pool

for a customer, the dirty sheets, the extremely neglected place, no lights at the entrances, the pool a disgusting, the stained sheets looked like a place where it has not been cleaned in months,

one one chair next to pool