the pool could of been clean there was ants in it

pool time

very comy, washroom very good, good location, swimming pool ok, the water could be warmer

the room wasn't cleaned and the pool was cold

pool was not open

pool was cold ud83dude14

pool was closed

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

the pool. the yard. the food.

externally clean! loved whirl pool.

good breakfast, comfy furniture, has a gym and a pool with a hot tub which we had all to ourselves (travelled at the end of october)

pool was cold!!!

pool was almost too cold

time at hotel it was wonderful, staff was perfect breakfast amazing, loved the pool and hot tub

is the 3rd time inhave stayed at this hotel and everytime the pool water is freezing and you can not swim

the pool was cold but the kids didn't seem to mind

the pool and hot tub were nice. i also liked that the bathroom was a good size.

the beds were very comfortable and the pool was great

the pool and breakfast

pool closed for renovation

pool was alittle too cold

great staff. free fruits and cookies and drinks all day beautiful view of pool at breakfast.

pool was awesome

great staff, clean amazing room, pool just right no complaints

the indoor pool was a little cold

pool water looked cloudy

swimming pool water too cold to swim and the jacuzzi was out of service

no indoor pool hot tub out of service

the corridors were a bit cold and no indoor pool.

i saw a laundry room, gym, jacuzzi and outdoor pool

the pool and the hot tub were fantastic! the bed was so comfy!

location perfect staff friendly. pool spa nice touch.

and the pool was warm compared to others

pool area was clean and beautiful

they have an exercise room, hottub , pool, and onsite parking

pool must be opened

no whirlpool.

pool water seemed dirty

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

the room was spotless and the pool was nice

pool was closed

construction was still going on and no buffet or pool

it was great pool and views awesome

pool was awesome very spacious

really liked that the person booking us noticed we had kids and changed our room to right by the pool

staff, great facilities, including the hot springs pool

pool could have been bigger

love everything about the hotel especially the pool the valet service in the continental breakfast in the

directions to hot water pool could have been more clear.

highlights were the amazing shower and outdoor spa pool.

to bad we were in the middle of a pandemic it would of bean nice if we had aces to to the pool and the gym it would if bean perfect

the pool. but not changeable. small. heavily chlorinated

pool being closed

wasn t much i didn t like except the bandaids around the pool area and the mold on the shower assistant rod

my opinion, due to the size of the hotel, i think the pool/pool area should have been larger

the facility was very clean and the pool was inviting

actually had a hot tub and a nice pool and gym

pool area was nice

convenient; swimming pool;location

the pool and hot tub were closed

the pool was nice and we also enjoyed the steam room

there was a spider in the pool.

the pool area wasn’t kept up very well

the price and i couldn't utilize the pool

that the pool wasn't open

only great thing is no pet fee and my dog was with us

early check in nice staff

the indoor pool was nice - clean and well appointed

we spent most of our time at the pool - which was very nice as well

we also enjoyed having a swim in the pool

the lobby was fun and welcoming, the pool was easily accessable and there was a fire pit

walking from pool to your room - i wish i had packed slippers instead of putting my boots back on

the heated pool is awesome

hotel looks good, there is an elevator, free parking, heated pool, friendly administrator, super comfortable beds, cozy and clean, delicious

we loved the pool

didn’t have time to check out the pool, fitness room and the breakfast

the pool was very nice and even had floaties for the kids

the pool area was a favorite

pool was not clean..

great breakfast and great pool

we loved the indoor pool, we were glad to have the time to use it

pool was big , clean amd fun, breakfast was delecous , we stayed in the suit room

staff, excellent hospitality, pool was clean, lots of pool towels, breakfast was included and exceeded expectations

room was clean and big, pool was nice and the breakfast was great

it was clean and friendly. breakfast was good. pool was nice temperature.

indoor pool was wonderful

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable

breakfast, loved the pool

pool was slightly cooler than i would like.

pillows, pool, breakfast

good location. clean. nice pool.

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

leaving the pool area should be considerate and dry off properly so as not to leave puddles all the way inside

the lobby was very neat and clean and the pool was

pool area was very nice. the staff were excellent.

loved the pool and the spa tub. had the little store open all night

the room was spacious and clean. the pool was great.

friendliness, options of fitness center, breakfast was amazing and so was the pool!!!

pool was a little cool.

pool size was great for small children

a lot of accommodations (restaurants, stores) pool was very nice

great pool

restaurant in the hotel with bar, amazing indoor pool with gazebo bar and sauna

comfort, pool breakfast staff is respectful and friendly

room with the inside balcony overlooking the courtyard and pool area was a nice treat to the room

nice pool, clean room, over all vey pleasant stay

it's a older hotel. but i think it gives it charm. the pool should renovated.

pool could always be warmer - but it was a comfortable 84 degrees

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

everything was beautiful the room , the cleanliness , the breakfast , and the pool was perfect

the kids had fun in the pool

close to everything. amazing pool/hot tub area. perfect for kids.

was disappointed to find the pool was closed, no explanation given

stayed here in the past, but hotel undergoing changes to an oyo- pool shut down, no breakfast anymore

pool was not open

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

pool was closed. and the room could have been cleaner

pool and jacuzzi were in good working order

very clean pool and hottub

friendly staff, very clean, nice pool and hot tub.

swimming pool area

pool nice parking lot friendly staff price breakfast had variety comfortable and clean rooms and

breakfast was fine

the location and early check in.

the shuttle to and from the airport was very good and timely

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

located close to the airport and a shuttle was available

pool small

there is a clean indoor pool, as well as a small gym

also, it was nice to shoot a bit of pool at night

pool was open late

excellent room and service. i loved the open bar and pool.

the pool and service

great pool and fitness room hours

they have a 1 1/2 hour time slots for the pool

loved the pool!!!

my son really enjoyed the pool

the pool is was warm

clean indoor pool

everything was perfect. great breakfast. great room. great staff. great pool!

the location is perfect pool is cool overall great

was great, pool was nice, room was comfy, location was close to everything

the ammenities such as a hot tab and a pool were open and functioning properly

great workout room, pool and hot tub!

good location, nice size pool and hot tub, very clean and updated, great room with a nice view.

the bed was so so comfy and my kids enjoyed the pool

the pool and the gym. spare bed in the room.

nice staff. large pool area. clean and excellent location

hotel staff was very considerate and accommodating, the pool and hot tub were clean and enjoyable, the breakfast was perfect

pool and breakfast

the gym and pool were great

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

the pool was the perfect temperature

loved the pool breakfast was so good friendly staff

good price quiet and a pool clean

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

there was also a nice looking indoor pool

everything. the spa mainly

i loved the spa tub.

the spa tub and updated rooms

a cold spa

room was clean but the spa was not first time ever

pool wasn’t open

it was okay we loved the pool and jacuzzi

pool closed

no pool

no swimming pool.

pool and hot tub area were quite nice

we didn't like that the pool wasn't open 24hrs

pool is kept clean and the gym is great

cleanliness was great ,staff was very attentive to our needs the pool was well kept gym was open 24hrs breakfast was

for relaxing, texts from staff asking if we were satisfied showed concern for our happiness, pool area clean beautiful

heated pool was cold

the pool was perfect for me and for my grandchildren who are at different ability levels

my family loved the pool

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

pool open until midnight which was nice for my daughter who waited all day to go swimming

breakfast had a great selection and was glad to have the pool and hot tub open again

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

my grand kids loved the pool and spa

employees here are great. pool wasn't freezing. very nice hotel

nice room with whirlpool

only downfall to this hotel is that there is no pool for the kids

one of the prettiest hotels, pool was warm .

although there is no pool, there is a fitness area with a sauna

pool

due to covid the pool and fitness was closed as well as breakfast area however bagels yogurt and fruit was provided

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

the pool and fitness rooms looked great (did not have the opportunity to use them)

loved the pool table and fussball table in the lobby

pool is a little bit slippery and the sofa bed is kind of too soft

pool very crowded for still in covid but not sure if there was a limit of number of people or if it

amazing staff nice pool and spa washing machines good location

pool not available.

the kids and i enjoyed the spa pool and swimming pool

the pool or the hot tub was out of service.

pool and how clean the place was.

they have an indoor pool, is clean good restaurants around this area

i wish there were a jacuzzi but the pool was so cute and there were grills and patio area to have company

the salt water pool was also very clean and well kept

free gym and pool what more you need

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in the lobby

enjoyed the fitness center and pool but it was quite cold

the big bathroom and always had towels in the pool area

location pool cleanliness and staff

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

the pool deck was extremely slippery and a bit on the smaller side.

wish they had an indoor pool

whirl pool spa tub was the highlight it relaxed me

that there was no pool that would have topped it off

granddaughter thought a pool would make it perfect! ud83dude42

not having a pool

everything was very nice and my kids had a great time in the pool

nice fitness room, free printing in the little business center, and love the hot tub and pool

the gym had a nice selection of equiopment and the pool/hot tub were also nice

the pool and hot tub are fantastic.

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

we stayed on the 10th floor room was just remodelled it was modern and clean , kids love the pool, big spacious and had a hot tub

wish one of the pools was open!

the concierge lounge and the pools

the pool looked nice, although we didn t get a chance to try it out

kids liked the pool and it was convenient to get to all the attractions

location was great for visiting a student at university of buffalo. pool area nice, clean rooms.

the lack of carpeting. the floors were clean. bed was very comfortable, so was the pool area.

great service, pool, snacks. comfortable beds, free parking.

service - nice, clean, spacious rooms and a great indoor pool and hot tub

the bed was comfortable, pool was clean and big, very family friendly.

the indoor pool is very small.

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

the size of the pool was very small.

didn't even look at the pool. can't rate it.

pool

it had a library, gym, and pool

we were a little upset that the pool was closed

the breakfast was great, and the pool was wonderful along with the gym

nice suite , breakfast every morning and a pool. it’s rite off main street

heated pool would have been perfect. the room was very warm though and nice size pool

pool was great

pool wasnt heated

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

very clean,good breakfast,pool is clean

the small pool and high cost

really liked the fitness center and pool

the pool could have been a little bigger and the hot tub wasn’t working when we were there

pool dirty and broken handle to get into pool

there weren’t towels by the pool.

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

the property’s fault but the stay would have been even better if the pool, gym and sauna were

everything very clean and comfortable and i love the breakfast

comfortable king bed, well kept and nice kitchen. but stove too small

thought the breakfast area where the buffet was could have been bigger or layed out different, as it was bizy

the laundry facilties were not working correctly

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

the pool small but ok for the price and for kids

nice gym room and pool

it had a nice pool

pool was crowded by unsupervised children who were throwing footballs and running around

i would suggest is cleaning the pool and area around it after the remodel

in-door pool with the hot tub is the best

morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

dark in pool area

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

kids would say the pool was closed

location,breakfast and pool

honest i would not change anything about my visit we had a blast the hotel is very clean even the pool and public

the pool

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

clean rooms, clean and warm pool, hot breakfast

pool was lots of fun

we like everything about the hotel including the pool and hot tub

it was awesome that i had a jacuzzi and the pool was actually heated

pool and breakfast, very nice staff.

luxurious bathroom and a very functional kitchen made it a welcome sight after a long day on the road

we didn't use neither the kitchen nor the tv

jetted tub, fireplace, mini kitchen w/utensils, comfortable couch, gorgeous bathroom and table w/chairs

clean, fully well appointed room with a comfy bed bath and small kitchen nice bathroom

nice room, very big, jacuzzi in the room, big restroom, small kitchen (but no cooker/oven), private free parking