didn’t like the hours of the pool

with amenities to make the stay even more enjoyable - basketball, grills, fire pit, hot tub and pool

around swimming pool wasn't enough clean.

the gym had a nice selection of equiopment and the pool/hot tub were also nice

the pool and hot tub are fantastic.

key worked for room but not for pool or outdoor patio reentrance

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

there were extra blankets in the room for cold nights, and wish the pool looked a little

the hot tub and indoor pool was a great way to start and end the day.

front desk staff and pool.

kids liked the pool and it was convenient to get to all the attractions

my only regret is that i didn't have time to use the pool

rooms are nice and fresh clean and modern never had any issues with dirtiness at this hotel, pools are big and clean

the pool looked nice, although we didn t get a chance to try it out

the lack of carpeting. the floors were clean. bed was very comfortable, so was the pool area.

nice pool and hot tub.

location was great for visiting a student at university of buffalo. pool area nice, clean rooms.

pool and gym

close to the university, rooms are comfortable, my daughter was extremely excited about the pool and hot tub

this time we made use of the pool and was great that it didn't have an overload of chlorine

best pool me & my family ever got in great water temp very comfortable beds .

didn't even look at the pool. can't rate it.

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

pool has no ventilation very stuffy hard to breathe

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

pool wasnt heated

very quiet, well taken care of (is only about 2 years old), wonderful breakfast (included), pool, is all no-smoking, good location for us, free parking, access is by room key to doors and

pool was open and super clean

the pool was great and had plenty of towels

the pool could have been a little bigger and the hot tub wasn’t working when we were there

there weren’t towels by the pool.

the pool

nice pool and workout room

the pool area looked nice

large room with very clean kitchen and bathroom

the kitchen area was terrific and would be great for an extended stay

i did have to pay a pet fee but it was worth it

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

the full kitchen was phenomenal, the bed was super comfy.

we didn't like that the pool wasn't open 24hrs

cleanliness was great ,staff was very attentive to our needs the pool was well kept gym was open 24hrs breakfast was

the fitness and pool room was amazing. large, spacious room.

pool is kept clean and the gym is great

pool and spa were great

the spa was the great part

the spa tub and updated rooms

i loved the spa tub.

good location for our needs love the spa tube

everything. the spa mainly

heated pool was cold

indoor pool was freezing

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

pool open until midnight which was nice for my daughter who waited all day to go swimming

the hot tub and pool are the icing on the cake

it had a nice pool

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

the pool was located right by rooms

good gym, pool and washing facilities available

clean friendly staff, spacious room. pool was perfect

location,breakfast and pool

the pool

pool was clean and nice

didn't use the pool. it was murky, but we hadn't planned to so didn't matter.

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

pool and breakfast, very nice staff.

hotel was super clean, nice, the pool and hot felt great, clean

it was awesome that i had a jacuzzi and the pool was actually heated

pool and hot tub were not crowded, clear, sparkling and warm

we like everything about the hotel including the pool and hot tub

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

rooms and pool area were extremely clean

i wish i had a longer stay to be able to use the pool

the hot tub and pool combination

my grand kids loved the pool and spa

i would’ve liked for the pool to be open.

pool was really nice with the temperature at about 80 degrees

pool was very very cold…. unable to swim

grandchildren were utterly taken by the staff and the very clean pool

the pool should be more clean.

pool and jacuzzi were in good working order

pool nice parking lot friendly staff price breakfast had variety comfortable and clean rooms and

the pool and jacuzzi were open although i got there late so did not get to use

friendly staff, very clean, nice pool and hot tub.

very clean pool and hottub

internet was out for most of a day, pool not open, small breakfast area, bathroom shower/tub could be difficult to get into if you were

stayed here in the past, but hotel undergoing changes to an oyo- pool shut down, no breakfast anymore

pool was not open

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

pool was out of order. hotel could be cleaner. better signage needed.

snow, location, and gym

the breakfast is generic hampton inn so nothing fancy

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

lovely friendly staff, great fresh breakfast

staff and shuttle drivers were absolutely amazing

checked in , the girl was great, we went to the restaurant and it was fantastic, we had a great pool

i would definitely recommend this hotel especially for families great pool and hot tub

everything was clean n kids loved the pool... most staff was very friendly n kind.

the pool and service

loved the pool!!!

pool could always be warmer - but it was a comfortable 84 degrees

the kids had fun in the pool

towels at pool and hot tub

were hoping the pool/hot tub would have been open later

pool was good and clean, room was clean

it has a pool and gym

the pool and the gym. spare bed in the room.

the ammenities such as a hot tab and a pool were open and functioning properly

would have like to be informed that the pool and spa were open

i liked the small snack area across from the front desk, and the pool was lovely

the pool wasnt heated

the staff was so friendly. the pool stays open until 11.

and close to airport with some nice common spaces, need new pool quest but besides that enjoyed my stay

there is a clean indoor pool, as well as a small gym

excellent room and service. i loved the open bar and pool.

hotel staff was very considerate and accommodating, the pool and hot tub were clean and enjoyable, the breakfast was perfect

very clean in every aspect. the pool area was clean too!

pool was nice

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

didn't use pool or other extras

the indoor pool was awesome and very accommodating.

not much the pool filter could clean a bit faster, but the pool was clean each morning ..

the location is perfect pool is cool overall great

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly

wall-mounted hair/body drier could be installed at the pool area

loved the pool breakfast was so good friendly staff

the pool was the perfect temperature

good price quiet and a pool clean

pool

there was only a hot tub. would have been nice for a pool too.

no pool

pool/exercise/sauna open late

no swimming pool.

bother us because we were just passing through, but normally with kids we look for hotels with pools

i would suggest is cleaning the pool and area around it after the remodel

the rooms were clean and spacious, the pool and hot tub were great, nice staff

dark in pool area

pool area a little dark and patrons kids out of control

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

the pool area is amazing

leaving the pool area should be considerate and dry off properly so as not to leave puddles all the way inside

loved the pool and the spa tub. had the little store open all night

no pool due to

pool area was very nice. the staff were excellent.

pool and staff

comfort, pool breakfast staff is respectful and friendly

nice pool, clean room, over all vey pleasant stay

room with the inside balcony overlooking the courtyard and pool area was a nice treat to the room

it's a older hotel. but i think it gives it charm. the pool should renovated.

pool is too small.

pool was slightly cooler than i would like.

the kids lived the pool

the pool and the breakfast served in the morning

pool water very cold. did not use.

too many lights like a planetarium at night lamps have no plug ins for phone no indoor pool or exercise rooms learn from staybridge

i wish it had a pool. haha

granddaughter thought a pool would make it perfect! ud83dude42

that there was no pool that would have topped it off

not having a pool

nice pool!

they allow dogs and the indoor pool was nice.

the pool was nice. the high ceiling in our room made the room feel big.

great pool

a lot of accommodations (restaurants, stores) pool was very nice

pool and included breakfast were both wonderful

the big bathroom and always had towels in the pool area

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

room ready upon arriving. staff very helpful. pool very clean with plenty of towels/

the design fwb was fantastic. nice pool and weight room facilities

only downfall to this hotel is that there is no pool for the kids

although there is no pool, there is a fitness area with a sauna

no pool

i do not like that your hotel does not have an indoor pool.

one of the prettiest hotels, pool was warm .

was impossible to get into the swim pool because

i wish there were a jacuzzi but the pool was so cute and there were grills and patio area to have company

pool table, pool and a fitness center was great

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in the lobby

the hotel was clean and comfortable, the pool was great and the game's lounge was really fun

this is my 2nd time staying at this location. clean friendly staff, nice pool, great breakfast.

we also liked the pool and gym and the breakfast was awesome

the pool and fitness rooms looked great (did not have the opportunity to use them)

room was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

cut time in the pool

the lobby was fun and welcoming, the pool was easily accessable and there was a fire pit

pool was down, but

we spent most of our time at the pool - which was very nice as well

we also enjoyed having a swim in the pool

i saw a laundry room, gym, jacuzzi and outdoor pool

i thought i would be able to swim it didn't advertise the pool being closed at certain seasons.

no indoor pool hot tub out of service

pool water looked cloudy

swimming pool water too cold to swim and the jacuzzi was out of service

pool was awesome

pool was not inviting, lights were off which i am fine with just a bit about how they get turned

pool was alittle too cold

breakfast was not very good. pool is very small and not well maintained.

enjoyed the pool in the evening hours

that the pool wasn't open

the price and i couldn't utilize the pool

pool,small bowling alley, nightclub all within

the pool area wasn’t kept up very well

there was a spider in the pool.

hotel was very nice; loved the lobby, the pool area, the hot tub, was very nice; the suite was great lot of space, clean we had a great time

pool area was nice

convenient; swimming pool;location

we also enjoyed the beautiful pool

actually had a hot tub and a nice pool and gym

pool could have been bigger

hotel, large room, amazing bathroom and great hot water pool

we used the gym as well as the hot springs pool

i didn't have any complaints although, i wish the pool hours were longer.

highlights were the amazing shower and outdoor spa pool.

the pool was closed

the pool. but not changeable. small. heavily chlorinated

as i mentioned above, just the pool/pool area.

nice whirpooll, swimming pool and gym

the pool was nice and all areas were kept very clean

fact that the pool was not opened, but is understandable during these times

pool was closed

enjoyed the pool

the pool wasn't heated, looked partially under construction, slightly moldy smell

really liked that the person booking us noticed we had kids and changed our room to right by the pool

close to our location for work. the pool was perfect.

pool looked nothing like the pictures

the pool water was even a perfect tempature

the pool could of been cleaner and warmer.

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

they have an exercise room, hottub , pool, and onsite parking

pool area was clean and beautiful

the beds were nice. the shower and pool were amazing

and the pool was warm compared to others

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

pool could have just a little more lighting and the floor in the room i believe needed a little

clean and quiet and easy to find and parking car. the pool was great,

beautiful pool also there

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

very clean, friendly staff and nice pool.

the pool was perfect

clean & it had a nice breakfast & pool.

pool hours. we unfortunately missed the pool.

small sensor glitch for the pool door, but the staff was very helpful.

has a small indoor pool and fitness room

my children enjoyed the pool the most

my grand children loved that the pool was saltwater

pool was closed

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

swimming pool available that i took advantage of

good breakfast, comfy furniture, has a gym and a pool with a hot tub which we had all to ourselves (travelled at the end of october)

pool was just a bit chilly

pool was cold!!!

bathroom in the pool area became very unsafe with wet floors

time at hotel it was wonderful, staff was perfect breakfast amazing, loved the pool and hot tub

the indoor pool

the pool and breakfast

the pool was cold but the kids didn't seem to mind

my 9 year old loved the pool. place was clean and quiet, what more do u need?

waffle , sheets and pillows!! staff were nice! pool and hot tub.

pool was cold,was expecting warmer for an indoor pool.

only thing i didn't like was the fact that the pool was not open but i know that's due to the pandemic and that is a personal preference for each

the pool door slamming

pool area needs ventilation

the pool could be cleaner.

the pool was nasty

pool time

bathroom was my favorite so clean and the pool was so perfect

pool was not open

the room wasn't cleaned and the pool was cold