indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn’t

hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms had enough plates and microwave and

pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find

we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far away from it

bar and activities are a great plus

the hotel has an indoor pool

location, secure parking

nice staff and secure parking. good location close to the main square.

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

breakfast

hotel for the price, the restaurant is nice and the breakfast included is tasty

included an excellent full breakfast, a gymnasium

breakfast is included and is in the cafe just the next door

the breakfast was very scarce: coffee + two pieces of bread.

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

the pool is cold

coffee in room is terrible ... and the pool area is freezing

the pool water was freezing cold!

and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

the swimming pool is also grim, and doesn t look at all appealing in person

pool water temp - in the bathroom, nothing to but your stuff

- there is a pool, but the water water very cold

othbrush

cold swimming pool

pool wasn't clean

especially the pool

no refrigerator or microwave. swimming pool has green mildew growing on the bottom of the pool .

no gym available, pool in reparation process a cheto in my room, no wc paper at my room

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

we went out and looked around and our new, beaufiful room tht opened out onto pool was ready

the room was great, with a kitchen and very clean and spacious.

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff

breakfast was excellent friendly staff, quiet rooms

my older son loves the small gym and i appreciate the spacious laundry room

there's even a small indoor pool on site

pool closes early

the spacious rooms at a very reasonable price with safe parking for cars and a nice swimming pool

miguel showed me to the pool

was sad that the pool was closed while we were there

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool area was not clean and overcrowded

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool had longer hours so i could site see during the day and swim at night/early morning

parking for my motorcycle

hotel is not a pool hotel

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the pool was not clean. the tiles joints were dirty.

nice terace near the pool

hotel and grounds, nice swimming pool

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

great breakfast and service

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

breakfast would have been nice.

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

great place with great rooftop pool and bar. very nice staff.

the property itself is beyond words: amazing pool with a one of a kind view, beautiful decor and details that it doesn’t even feel like a

) , the pool area was gorgeous and we enjoyed a nice drink up on the terrace as well

the pool is on the roof and the roof deck has a gorgeous sitting area, bar and view of downtown and the

in puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

d will be for at least 3 more

good location, pool on the roof well done design of the lobby area. rooms with lots of space.

pool isn t working and price

the rooftop pool area, a selling point for us, feels very lonely

rooftop pool is impressive, but it rained so unfortunately we didn't have the chance to use it

they allowed me a 1 hour early check

rooms were spacious and beautifully furnished, the communal areas, including pool and outdoor courtyard were wonderful

evrything is gorgeous, from the rooms to the patio, swimming pool and restaurant

this hotel, especially the restaurant and rooftop pool

housekeeping, helpful english speaking front desk, great outdoor pool, excellent restaurant

we loved the rooftop pool and jacuzzi and had a great massage in the spa

limited breakfast options, the ‘swimming’ pool is a plunge pool at best

pool is the size of a jacuzzi with the temperature of a pool, and seems like the terrace space is

top pool was quite dirty and bathroom could’ve been cleaner considering the price we paid

limited gym equipment and lack of heated pool

the rooms needs to be up dated ( they are a little old and miss features of the new ones) and the pool should be improved and be covered or under ceiling in a closed space and not in an open one,

spa tub in the junior suite was great, but power of jets rather low

junior suite was excellent with a big, comfy bed and spa bath

everything. the staff, the rooms, and the incredible breakfast.

breakfast was very good and offered a nice selection of mexican food

beautiful place, extremely clean and everyone very kind! also very good complimentary breakfast

pool was filthy, they had just redone the finish on the tile work filling the pool with debris

great location, comfortable courtyard with pool

the kids loved the pool and the overall feel of the hotel.

location is an unbeatable nice feel in the pool and lobby area . staff are friendly

coffee was weak and overpriced, pool was pretty to look at but not inviting to swim in.