love the quietness and the staff is excellent. pool is amazing

the pool was a little cloudy

pool was closed for covid

pool was not filledbut maybe weather related.

i did use the pool & had to swim with the bugs.

pool was closed.

staff very helpful with a birthday party. pool was great.

parking was a bit of an issue pool was very small

breakfast was amazing, wifi included, nice clean pool

was above great for money g r eat the problem i had was we use inns and suites for there indoor pools the

the pool was not in operation.

pool area also clean

pool closed early.

love the weight room and pool

that the pool was closed

pool not heated and opened

pool wasn’t open but think it was to early in the season.

had a great outdoor pool and room was very comfortable.

everything was great. wish there was indoor pool for kids

pool facilities looked adequate but pool was under repair

the pool and fitness facilities were very nice. the room had enough space for family of 5.

room was clean pool area was nice and staff was nice.

to attractions restaurants highway access comfortable bed breakfast pool work out

had a great time at this hotel, beautiful , clean with nice atmosphere good amenities, , clean pool,hot tub

beds were very comfortable the staff was very nice i loved everything about your place and the pool and jacuzzi and the workout station was awesome very

the pool wasn’t that warm

the pool close to early...just not alot of space in the rooms

heat in the pool was none

pool was closed for renovations a nd no mention of it when booking

and the pool was closed

we didn t utilize the pool, but it was open

had my grandson birthday there and a pool party it was a little over crowded

is a swimming pool

though the pool seemed to use salt water, my eyes stung like it was chlorine

the pool room floors are dangerously slick, i'm glad we didn't have our toddler in there

location was great. pool was good.

really well to much chlorine in the pool but it still didn’t stop us from getting in overall it was

the bar and kitchen were very nice. i liked the pool and hot tub too!

pool room was cold as well as the water

due to covid was not able to get in pool there was a big family already there

very enj poo yable stay,pool was so enjoyable for my family

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

pool area it was bottles and trash always left out there but considering it’s cameras l would

that the pool wasn’t open

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

someone had a pool party in the wee morning hours

loved the pool perfect temperature

the pool was closed

pool was off

me booking my trip when the pool was closed but my spa tub made up for it

staff, breakfast, pool, comfortable bed, spacious room

the pool was a little dirty. it didn't keep me out of it.

the outdoor pool was nice

pool, gym and breakfast we're closed due to state mandate covid-19 guidelines

no pool indoor

good breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even early in the

easy check in late check out and hot breakfast.

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

24hr gym access; the hotel’s outside doors require room key to get in after hours.

breakfast was good, room and hallways wwere clean

the best kind and very helpfull the baseketball court was cool my husband and son enjoyed it the pool was also nice and the other guest were pleasant and the girlls were usefull we had

pool closing time

pool and breakfast hours

small pool

wish you had a hot tub and bigger pool.

pool was closed and it is mid june

wasn t told ahead of time the pool was closed

reason we chose to stay was the pool

pool was closed. no notice of such online or told at check in

pool was closed the entire time

pool and whirlpool are nice with fire pit outside

and the pool is small

pool and hot tub are miniscule

i enjoyed my stay. i just pool was a little warmer to get into.

indoor pool was small, didnt have compljmentary breakfast

amenities were great (basketball court, outside lounge area and pool specifically)

there were renovations being done so the pool was inaccessible.

lots of entrance doors-easy access to room and pool but also had a keypad lock for security

enough towels at the pool

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

a bit pricey and pool needs cleaning on first day.

pool should be open until midnight as it is part of fitness center and swim at own

the pool was nice and clean the rooms was comfortable and clean i loved

love the gym, the pool the bar the room, everything was excellent

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

wifi service wasn t strong

the price a free breakfast bar would have been nice

breakfast buffet, 24-hour fitness center

no bench in fitness room but that's it lol

i loved that it had a bar and restaurant style menu

would have been a nice to have for a carb choice like waffles or pancakes at the breakfast bar and the juice and milk pitchers were not labeled so i wasn't 100% sure what i was pouring but

i base my hotel choices solely on this feature when traveling with kids for convenience purposes so i don’t think i will be staying here again

the room they gave us was secluded and away from foot traffic and kids

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

i loved the laundry room on the 7th floor

the indoor pool area was great and the kids enjoyed it

pool and hot tub a little crowded.

the meals, the room, the pool, the staff

also enjoyed the indoor and outdoor pool

the complaintry meals and drinks. the spa was nice as well. not to forget the pool was relaxing.

loungers are needed in pool area:/

pool was closed due to covid

clean, pool ok, friendly staff, decent breakfast & reasonable price.

the pool was closed

pool was in a weird spot in the back, no lounge chairs by the pool and the fitness center wasn't on

i love it had a gym. but it was dirty.

pool wasn’t in service. we really picked it for the kitchen and pool

of the pieces of equipment in the gym were broken

breakfast attendant can’t handle “crowds”

the breakfast was beautiful, the location was perfect ud83eudd70

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

the pool. it was dirty.

small pool

pool was so small and was closed during june

pool was nice, if a bit small

i did then when we went to pool we saw maintenance man outside doing nothing

nice pool

we also loved the pool

com had the hotel listed having an indoor pool/spa

good location, nice pool

were disappointed to know that the pool was out of order until may

that the pool is closed

pool needed to be cleaned

the pool was great, carpeted stairwell was surprisingly nice... very friendly staff.

the staff, room, breakfast, and pool were all great

the pool was closed. bathroom sink was clogged and drained slowly

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

my sons loved the fact that the pool was open until 11 pm

the pool could be bigger

the breakfast was great. i loved the swimming pool. the location was great for us.

breakfast was good. the pool looked good but too cold out to use it on my trip.

pool was closed no breakfast was served advertised as included

the pool was very nice

no breakfast or pool because of coronavirus. but our stay was excellent.

the pool was not open.

everything was great, we stay there every time we visit our kids in huntersville.

room, comfortable bed, nice variety of food choices at the breakfast bar

do to covid19, protocol for social distancing, breakfast was grab and go

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

sure do miss the hot breakfast out in the lounge

location, price, pool

though my stay was short and for how bout it was that day, i would've liked to have seen how the pool looked

too was clean pool was clean breakfast was available but i didn't get up for it

they cleaned the pool in the morning and woke me up

price only two things i didn’t like trash in room beside night stand and front desk said the pool would not open till the end of

pool was not very clean

my youngest son loved the pool, my eldest son loved the fitness room

the pool was a bit cold so we did not swim as much as planned.

pool was strong

pool was freezing, maybe because it is indoors and the air temp was mid-90's

the pool was a little small

only con about the property is the floor surrounding the pool is extremely dangerous and slippery for little ones

the hours for the pool

really really need to refinish the pool area and in the pool

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

the bed was comfortable and the breakfast and coffee were great

staff was great. breakfast was excellent and plentiful

the staff from the front desk to house cleaning and breakfast area were very hospitable

the front desk staff and the breakfast staff are extremely friendly and accommodating

bed was comfortable. room was clean. breakfast was very good. staff was excellent and so helpful

sabrina, the lady in the breakfast kitchen, was excellent

the breakfast was delicious with plenty of variety

we heard kids jumping and running and laughing until after midnight above us

a roach in our room would have liked pool and gym open but under circumstances with covid it was

love the fact they had an indoor pool

the room was very clean! the pool was nice and there was lots of parking. beds were comfy too.

comfortable stay, cleanliness and pool

no pool or hot tub

pool was too small

pool was closed, completely drained, with no mention on any of the websites, or from any of the

pool closed due to weather

pool was beautiful, and not crowded

the pool was the perfect temperature and they provide towels for you

the breakfast bar hit the spot and the pool was open till 10

pool was closed due to clorine shortage and restaurant closed due to covid.

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

small room, staff were rude, pool was closed, bar was closed

pool/spa closed...which the customer should be made aware of

no smoking out side the pool area

gym and pool good and finally breakfast was the best for choice we had

the hotel is also right beside the interstate so it's very loud when you're in the pool

pool was closed,cleaning rooms only if you requested,and no breakfast

version 95° no pool pool finally got fixed for last day it was covered in bugs on top of the smell from the

it had a nice pool

can late so didnt make it to the pool

the pool so noisy until closing time

great location. loved the pool

pool wasnt open yet. wasnt the motel or the staffs fault. inspections, ya know.

the pool was closed even when the storms had passed.

we loved the fire pit but wish it didn t close at 10pm we were looking forward to the pool but given it was outdoors we couldn t use it

a little more expensive.. small pool

there's a nice view of the pool from the breakfast area

the pool wasn't open. the pillows were too fluffy with no support.

wish the pool had been open

surprised with the whole visit staff was friendly and the hotel was beautiful, only issue was pool being closed

the room was perfect my grandchildren loved the pool

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

pool being closed.

an outdoor pool a seating area with table and chairs and a fire pit for cool evenings

the pool was closed.

the pool was closed

pool was closed the days we visited

my only concern was that the pool was closed.

that we didn’t have time to use the pool ha ha :)

i didn’t like that the stairs where not close to pool or the middle section of the rooms

i was extremely disappointed that the pool was closed

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

get a heater for the pool

itv was a great check in and check out, loved the pool

later pool hours

a pool and workout area and an outside patio

wish it had an outdoor pool.

elevator, gym, pool, and free laundry

the pool was closed

pool and bar is awesome

new and very modern with heated pool.

pool water was warm and very comfortable

loved the pool being open late

the pool was great!

nice pool area with smoking area, which was a bonus

small and comfortable and the pool is always open

outside was good, nice pool, clean property & it felt safe enough, rooms were basic but clean, breakfast is phenomenal

the room temp was easily controlled and no issues; everything was clean; we had a view of the pool and it looked clean and refreshing, but we did not use it

pool water seemed a bit cloudy so we didn t use it.

amenities , breakfast, pool,wifi etc in

a little bummed that the pool wasnt available. we found out at check in.

the pool was small and needed to be clean, but the pool area was clean and fresh towels!!

the breakfast, the heated pool, and the cleaness and comfy beds.

nice & clean. great breakfast and kids enjoyed the pool

the only thing and it was more just a bummer but that there isn’t a hot hub with the pool

no outside pool

food; bed; cleanliness; friendliness of staff; indoor pool; exercise facilities

bleach smell in the pool was extremely strong and over powering

pool was perfect, even had toys for the kids

swimming pool is always out of commission we had to switch rooms the second night because the refrigerator

location, pool and bed.

chlorine was a little strong in the pool room

pool had a little to much chlorine

we enjoyed the pool and hot tub

the pool was closed

the pool could have been cleaner

the outside pool

excellent breakfast .. pool nice, good restaurants nearby

there were a couple of men at the pool that were drinking and made me and a couple of girl cousins feel uncomfortable with their

could use some updating in the rooms. pool could use some tlc and updating also.

we loved the pool area! the staff was wonderful! thank you !

breakfast and indoor pool

we wished the pool was a little warmer but that’s it!

the pool needed a little bit of love, lol, but we were ok with that

the pool was a little too small

indoor pool was not warm enough and the area outside the pool was freezing for a super cold weather

pool wasn't clean.

clean, friendly staff, location, fitness room, pool, great breakfast

indoor pool very cloudy. wish u had an outdoor one

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

i love the facility, the room and the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

pool was closed for the season which was not disclosed when booking.

staff was very accommodating and the late check out is always a plus

don't have enough food at breakfast. we went down around 9 am, everything almost gone.

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was great with plenty of seating

rooms were clean & comfortable. great location. decent breakfast options.

good parking clean and friendly staff. great breakfast!

they had great food options late at night and a cute little bar in the lobby and a fun pool area

they have a nice heated pool and a hot tub

the pool and the breakfast was good.

the pool was a little cold for my liking

the pool could have been warmer.

no breakfast no pool

pool wasn't open

clean rooms nd the kids loved the breakfast bar nd pool

pool was super cold, no point in having an indoor pool if it’s freezing that was my point in

having pool towels was a plus

like the countertops in the kitchen area not wiped down

very friendly and accommodating staff. the room was very spacious. the breakfast was very good.

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

good breakfast , nice room , helpful staff

facilities and breakfast

very clean . free breakfast. great price

i like the breakfast and everything was out and ready

breakfast was ready at 6am each morning

the only issue i had is the breakfast menu is very limited, with terrible choices

breakfast wasn't that great

pool was closed

pool water was a bit chilly as well as the pool room.

pool was still closed due to covid

we enjoyed the pool and had a very nice stay

cold breakfast. pool closed.

the pool had quite dirty water and there was no hot tub.

pool was not working which was the only reason we booked there

the pool too small not enough sun on that side

due to covid the gym and pool was closed

new hotel, good pool

wondering why the pool is not open

no elevator or pool for 4 days

we enjoyed the comfortable rooms and we enjoyed the pool.

pool area closed as it was last year due to covid

pool and gym closed due to construction

great staff and very good breakfast

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

pricing, pet fee very high

breakfast was both efficient and delicious

the breakfast was lacking they were always out of something and there weren't many options.

pool was clean

comfortable bed. enjoyed the pool. great restaurants nearby. walked around lake norman.

wish the pool was open later than 10:00!

breakfast was really good! the pool was open and clean. all staff were very helpful and nice!

pool was nice

pool was closed.

pool could use some attention. bugs

hate the pool was closed due to covid still.

pool was closed

great pool

breakfast was typically - wish it was a little more healthy.

kids were disappointed when they came back from playing in games and couldn't get into pool because

breakfast was good with friendly attendant

breakfast - gym sucks

the pool was closed which really disappointed my kids.