the pool wasn't open

pool was closed no breakfast was served advertised as included

no breakfast or pool because of coronavirus. but our stay was excellent.

the pool was closed . it was a very hot day … great to be in the pool .

the pool was very nice

location, price, pool

too was clean pool was clean breakfast was available but i didn't get up for it

price only two things i didn’t like trash in room beside night stand and front desk said the pool would not open till the end of

the only thing i would suggest is maybe upgrade the pool and add some more lounging chairs

it was quite and the pool was not crowded.. it was very peaceful..

the pool was cold

the pool was closed. bathroom sink was clogged and drained slowly

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

pool was dirty. should have a better breakfast. had to wait on clean towels.

the pool needs to be updated

everything was great, we stay there every time we visit our kids in huntersville.

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

sure do miss the hot breakfast out in the lounge

the kids enjoyed the complimentary cookies too

room, comfortable bed, nice variety of food choices at the breakfast bar

pool area continues to be a problem

the hours for the pool

really really need to refinish the pool area and in the pool

the pool was a little small

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

small room, staff were rude, pool was closed, bar was closed

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

the pool and gym were still shutdown.

clean room and common areas. pool looked great.

no smoking out side the pool area

the breakfast was really good and the room was big and confortable.

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

staff was great. breakfast was excellent and plentiful

the bed was comfortable and the breakfast and coffee were great

the inside pool needs a little attention, but i was glad they had one

the pool was closed.

the pool was not open

the heated pool, which was open for use, was very cold.

pool was closed the days we visited

breakfast food choices could have had a bit more variety day to day

good breakfast , nice room , helpful staff

fully equipped large suite with kitchen and all utensils

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

like the countertops in the kitchen area not wiped down

excellent breakfast .. pool nice, good restaurants nearby

the outside pool

i didn't like that the pool was closed.

the pool area was closed,they also advertised they had hot breakfast,they had some but the food was

the pool could have been cleaner

had to change hotels because the one i originally reserved had their pool closed for maintenance

indoor pool was not warm enough and the area outside the pool was freezing for a super cold weather

some guest were smoking weed on the pool patio. not the hotels fault but that was stressful

indoor pool very cloudy. wish u had an outdoor one

wish that the room that the pool was in was a little bit warmer

we wished the pool was a little warmer but that’s it!

the pool needed a little bit of love, lol, but we were ok with that

the location is very quiet. they have an indoor pool and a great breakfast option.

indoor pool was nice and clean and had plenty of towels

pool was to cold rethink locking down the chocolate milk with a note seems flippant booking

they had great food options late at night and a cute little bar in the lobby and a fun pool area

the pool could have been warmer.

they have a nice heated pool and a hot tub

pool and the breakfast was great

the pool was a little cold for my liking

the breakfast was lacking they were always out of something and there weren't many options.

was clean the staff was amazing the breakfast was awesome and no one bothered us it was just

and the breakfast room was pretty

the gym was very nice

pet fee was reasonable and nice grounds for walking

very nice staff, clean hotel, good breakfast, quiet. definitely would stay again if in the area

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

cleanliness of the location and outstanding staff also the gym was perfect!!

the front desk, the breakfast ladies, the housekeepers and basically anybody who worked there was fantastic

don't have enough food at breakfast. we went down around 9 am, everything almost gone.

nice beds pool and front desk is extremely sweet and got me in my room immediately

of the pool

the commode did not flush and the pool was out.

it was in a good spot and clean, nice fire pit and pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

friendly, helpful staff. nice quiet area, great pool.

pool was closed,cleaning rooms only if you requested,and no breakfast

the hotel is also right beside the interstate so it's very loud when you're in the pool

clean, nice employees, pool.

version 95° no pool pool finally got fixed for last day it was covered in bugs on top of the smell from the

pool was outside

the room temp was easily controlled and no issues; everything was clean; we had a view of the pool and it looked clean and refreshing, but we did not use it

great stay maybe next time i ll try the pool

pool water seemed a bit cloudy so we didn t use it.

outside was good, nice pool, clean property & it felt safe enough, rooms were basic but clean, breakfast is phenomenal

i didn’t like that the stairs where not close to pool or the middle section of the rooms

i didn't like the pillows.the pool was too small

itv was a great check in and check out, loved the pool

i like the pool and was kinda quiet, also had a nice lobby and breakfast area

get a heater for the pool

indoor pool was freezing cold and couldn’t even use it

pool was strong

the pool was very nice to relax in

pool was freezing, maybe because it is indoors and the air temp was mid-90's

super clean , comfortable, great customer service, great breakfast, they even have a nice indoor pool seriously nice

the broken door leading to the pool

the water in the pool was dirty 2 days in row

my grand daughter was disappointed that the indoor pool was closed and may went above and beyond to make her stay a happy one

indoor pool was drained without any warning and was down the rest of the trip

went swimming and enjoyed the pool to ourselves

the staff was super friendly. great breakfast.

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

its basic but comfy, has an ok gym and most staff are friendly and helpful

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

breakfast was good, room and hallways wwere clean

staff, breakfast, pool, comfortable bed, spacious room

the outdoor pool was nice

swimming pool been closed ud83dude29ud83dude29ud83dude29!!

no pool indoor

pool was already closed for the season which we thought was a little early, but no big deal.

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

pool area it was bottles and trash always left out there but considering it’s cameras l would

that the pool wasn’t open

very enj poo yable stay,pool was so enjoyable for my family

really well to much chlorine in the pool but it still didn’t stop us from getting in overall it was

location was great. pool was good.

the pool was really good

due to covid was not able to get in pool there was a big family already there

the staff was courteous and the pool was great

pool was closed and it is mid june

pool was closed the entire time

the hotel was close to everything. it had a lovely pool and great staff.

pool was closed. no notice of such online or told at check in

the swimming pool is outdoor and so small

arrived too late to use pool facilities but

booked specifically because of the pool and it wasn t available most of the week

the pool was closed

someone had a pool party in the wee morning hours

pool was off

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

loved the pool being open late

the pool was great!

we also enjoyed the indoor pool

section right off pool, couldn’t sit outside

pool was to cold

pool was dirty my children could not get in they were so upset there was clumps of brown piles on

amenities were great (basketball court, outside lounge area and pool specifically)

enough towels at the pool

the pool could have been a tad warmer-still shivery/chilly

i was also thinking there was an outdoor pool, but there was only an indoor pool

i enjoyed my stay. i just pool was a little warmer to get into.

the pool was really small

pool room was out of towels

indoor pool was small, didnt have compljmentary breakfast

eeds a bigger pool ) but over all rooms clean staff was

pool was way over crowded

though the pool seemed to use salt water, my eyes stung like it was chlorine

we didn t utilize the pool, but it was open

so much chlorine in the pool. to the point my eyes burnt from just sitting pool side.

small pool

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

the best kind and very helpfull the baseketball court was cool my husband and son enjoyed it the pool was also nice and the other guest were pleasant and the girlls were usefull we had

and the drapes didn’t close so the lights from the pool area also kept us from sleeping well

pool and breakfast hours

great breakfast and clean

nice quiet location close to downtown. kids enjoyed the pool and breakfast.

kids knocked on my door in the middle of the night

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

they were short staffed and the bar wasn't open on a friday night.

pool was nice, if a bit small

small pool

the pool. it was dirty.

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

was too much noise generated by people in the swimming pool after 10 pm

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

the indoor pool area was great and the kids enjoyed it

the pool is cleaned daily

also enjoyed the indoor and outdoor pool

pool and hot tub a little crowded.

hot tub and pool / complimentary food and drinks / helpful staff

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

the breakfast was very poor for a hotel of this quality

of the pieces of equipment in the gym were broken

the breakfast was beautiful, the location was perfect ud83eudd70

we didn't use the breakfast

the breakfast was horrible and cheap

was relaxing room was clean bed was very comfortable the bar and grill is open now they have a starbucks in the lobby also

room service was great

early check in and female office staff had me sit, when i saw someone else check n w male staff i

breakfast buffet, 24-hour fitness center

went in my room and my kids found candy pieces circling around the bed and under the desk

love the gym, the pool the bar the room, everything was excellent

the pool was nice and clean the rooms was comfortable and clean i loved

exterior pool on the main level looked pretty inviting

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

pool should be open until midnight as it is part of fitness center and swim at own

the pool was closed

pool closed too early

clean, pool ok, friendly staff, decent breakfast & reasonable price.

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

loungers are needed in pool area:/

my family was well rested and enjoyed the breakfast and pool.

small pool

good location, nice pool

we also loved the pool

the pool wasn’t open yet. but that’s ok it was clean

people and kids acting out in the

the pool was a little small, but otherwise the kids had fun.

i traveled with three kids and needed tissues often

area, friendly staff made you feel at home, clean rooms, good breakfast, and clean and fully stocked breakfast area

the kids got very used to having a big old breakfast everyday

didn't appreciate the pool not being ready

the pool was great, carpeted stairwell was surprisingly nice... very friendly staff.

pool needed to be cleaned

the staff, room, breakfast, and pool were all great

the pool was closed.

the room was very clean! the pool was nice and there was lots of parking. beds were comfy too.

think the price should have been cheaper because there was no breakfast, pool or gym

pool was too small

love the fact they had an indoor pool

hotel was super clean, smelled fresh and the pool was really clean and clear

surprised with the whole visit staff was friendly and the hotel was beautiful, only issue was pool being closed

the room was perfect my grandchildren loved the pool

only thing i didn’t like was the pool was swamp green

pool being closed.

an outdoor pool a seating area with table and chairs and a fire pit for cool evenings

the pool was small and needed to be clean, but the pool area was clean and fresh towels!!

pool area needed a paint job the doors were all rusty anything that was steel,chairs doors were all

the breakfast, the heated pool, and the cleaness and comfy beds.

not a dislike but the indoor pool was fairly small.

nice & clean. great breakfast and kids enjoyed the pool

later pool hours

elevator, gym, pool, and free laundry

everything just wish the pool was open.

the grounds were clean, the hotel was clean, the pool was clean

a pool and workout area and an outside patio

the pool too

only thing was thatbthe pool didn't look so clean, it could have been but it didn't look like it

pool was closed for maintenance the two days we were there and there were areas not cleaned well on

pool was out of order

location, pool and bed.

no outside pool

the pool was open until 11pm so the kids got to enjoy that

bleach smell in the pool was extremely strong and over powering

pool was perfect, even had toys for the kids

food; bed; cleanliness; friendliness of staff; indoor pool; exercise facilities

better signage is suggested as we could not find the outside pool

pool was closed, we specifically searched for a hotel with a pool so my kids could swim during our

pool and gym closed due to construction

we enjoyed the comfortable rooms and we enjoyed the pool.

no elevator or pool for 4 days

the gym was a bonus, and the staff was amazing

courtesy of staff, cleanliness, very good breakfast,shuttle service,pool, very quiet although it seems very family friendly

breakfast take a lot of time due to the precautions for the covid-19

a little annoyed i had to get the kids out the pool and walk dripping down the hall way but other than that overall good

breakfast, friendly staff

comfortable bed. enjoyed the pool. great restaurants nearby. walked around lake norman.

pool was nice

wish the pool was open later than 10:00!

pool was clean

we enjoyed the pool every day

i enjoyed the pool and it was an overall 10/10 for me

pool and gym closed

pool

my family enjoyed the pool and having all the shopping right at our grasp

location was a little sketchy, pool was closed