plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages, really nice place for chillout with

is no window or vent to pull away the smell from the wc, they told us that the pool wasn t warm because there was no sun but the next day was sunny and the water was still cold

installations, climate pool

heated pool is available

the pool was littered with hair, might suggest that guests wear a swim cap.

for instance the pool has a natural filter through a conected mini pool with certain alga

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

great spa tub in the room & even though it took the hot water awhile to fill up, it was eventually worth

location, services, reception, room service 24 hrs, parking, bathroom, shower,

it also has good and safe parking garage

location, services, reception, room service 24 hrs, parking, bathroom, shower,

it does have free parking available.

the view is incredible the hot tub the pool

the views are incredible, there are very nice pool areas, there were beds available and space to relax so we weren’t over crowded

the hotel was at full capacity and there were hardly any beds by the pool

the views, the spa and meditation rooms, the pool areas, the rooms

location is breathtaking, the (main) swimming pool is really nice and the chairs are comfortable

spa services are

the spa and massages are great

there is no wifi

nice bed but too many insects and really poor wifi

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

the wifi is awful! and room smelled from the exhaust fumes of sewer!

the wifi was ok out in the halls but there is no connection in the bedroom

no wifi, smelled funny, ride staff, terrible overall experience

sucio no wifi working everywhere in the hotel

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high and quite

loved the fireplace, the pool and jacuzzi

jacuzzi with really hot water and nice pool

pool and jacuzzi need maintenance, the roof in one of the rooms was really low and the property

the garden and the pool are great to have a relaxed time

pool is very mini, quite the size of my dorm room as a

the breakfast was self service and it was really good

staff awesome, large very comfortable great tv very quiet great shower great breakfast nice gym very

the gym is small and stuffy with old equipment

the gym has a great selection for a hotel gym, dumbells,, a row machine, etc

great free shuttle to and from

parking lot was chained and i wasn t told i had to notify staff on arrival, so i had to get out

i got room service and watched tv

the cleanliness and the room service

bad wifi from the room.

information about the room service was unclear

we loved the sauna experience and pool time

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

great pool area. the food at the resort was great and the massages were amazing too

right from my wife's purse while we were at the pool

the pool and the temazcal

internet connection is not good in the pool area.

pool area is great, there is a big pool and a hot jacuzzi with a beautiful view of the mountains

garden, lovely pool, jacuzzi and facilities and the hotel is much more cozy than the pictures show

loved the food!!! the gardens were amazing.. beautiful pool.

the pool area is stunning and we were practically the only people there

room and swimming pool very nice quiet place ud83dudc4c

it need hooks in the bathroom to hang the towels. the water in the pool is cold

facilities are nice but need a little care. pool was heated only the second day we were there.

pool was cold, even though it says here it is climatized

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

the pool can be cleaned more often as

the staff was very good. the swimming pool was better than expected.

loved the old architecture and the pool

pool was clean and comfortable temperature

second unpleasant detail, pool was very cold, no services to have a snack, dinner as the kitchen was close, thursday they

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

the pool and hot tubs were perfect, and the staff helped us with any questions we had

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

chill pool

i loved the pool & restaurant

amazing service, beautiful atmosphere, enjoyed the pool and yoga/meditation.

only the pool was not warm as indicated. it was very cold.

lovely swimming pool are

shower but onky after comolaining 3 times to the owner and he recommending i wash myself in the pool

and lovely around the pool

very charming and well kept garden and pool area.

pool temperature was super cold, the shower temperature was not well regulated so it was either

room had a lovely view over the main street, the swimming pool gave a much needed rest and the place was quiet and cute

swiming pool was cold

air conditioner in the rooms would be nice and also pool is not heated.

the noise from outside (barking dogs) and the swimming pool was ice cold

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold so called solour heated pool was a black pipe trickerling warm water in

the room service was good and quick

room service was fast and up to expectations

underground free parking lot

pecially for breakfast)

quiet location, and spa service

grounds, friendly staff, huge comfortable bed, nice breakfast

i would highly recommend getting a spa treatment while staying in the area

the restaurant is really delicious for breakfast and lunch

not much to do with the time, no pool.

as we were only staying the night between flights we didn't get to use the bar, pool or restaurant, but loved the decor of the bar and reception when passing

swimming pool and sun loungers

also, they had a huge workout station and a nice pool with a view or the landing airplanes

great gym and pool on the top floor

good food at breakfast and at the snack by the pool

amazing pool and facilities

the pool area was also quite nice

refreshing pool at this property is an excellent ending to a long day of exploring tepoztlan

pool was cold