facilities (swimming pool for my granddaughter)and the walk to see the county animals was amazing (-)the pool could open a little bit longer. (+) also the swimming pool (+) the soft play area and pool were especially popular with the kids (+)lovely swimming pool. (+) we loved the facilities of a gym, pool and a teen zone area all of which we made good use of then topped it all with a lovely meal in (+)lovely staff. most comfortable beds ever. great pool and spa areas. (+)very pleasant and cosy lounges. fantastic swmimming pool and very clean and very nice bedrooms (+)pool was great, bedroom was roomy. (+) stayed in the hotel for a couple of days before going to self catering for a week lovely pool for hotel

wifi speed a little slow

i liked the bar area

coffee and toast were not served at the table all the facilities well maintained and plenty of parking

room service charge to have a 16 pizza and chips brought up

excellent swimming pool sauna

perfect location; friendly staff, good food, nice swimming pool.

enjoyed both the pool and the sauna

swimming pool a bonus evening meals very

they have a pool which was lovely after a long day

it was a little warm down the corridor to room nearest to pool

a bit over priced too i doo get a sports massage every two weeks for 90 min at home for 70 the pool was amazing

lovely location, the pool and gym. food excellent.

great pool

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

staff here were amazing, the room was great, the bed was comfy and the spa and pool were amazing also, couldnt ask for anything else for the cost of the stay, would recommend

although we didn't use the leisure facilities, the liesure suit and pool looked superb

hotel was in good location excellent food and staff brilliant. swimming pool was great

staff in all areas of the hotel

took my fiance for his 30th we stayed one night in the excutive room was lovely very spacious the pool and spa was great also the restaurant was very good

pool and spa facilities great

swimming pool and staff were excellent

was very clean and i like their swimming pool also their staff are helpful and friendly

jacuzzi in pool area not working

lovely pool with floats for kids to play with and nice steam room and sauna

being able to use the swimming pool, sauna and steam room was a big plus!

do with a water fountain in the pool area not just in the gym area hated the idea of having to go out to use the facility in

spa pool great will definitely go back

pool excellent

was very clean comfortable and peaceful the staff were excellent the pool was lovely the waiters very helpful and i totally enjoyed my

spot on for the requirement of delivering my kids to uni

stay was magnificent the only downfall was the cafe and bar ect were not open

breakfast was great , staff lit the fire for us so it was warm ams cosy .

and the bar stayed

i thought breakfast was included but it was not.

has been done up in places since the last time we visited , like the pool area and the conservatory and it had a great feel

swimming pool was nice and warm & great for kids too

the staff were excellent and helped with anything that you asked. the pool and gym were superb.

very comfortable, lovely decor, lovely swimming pool

comfortable rooms, pool was lovely. staff friendly

pool didn't look like pictures

room was spacious clean pool and thermal spa was good communal species where excellent

swimming pool

we could use the pool and keep our bags in a room while we explored throughout the day

pool closed and no bath in room

fab swimming pool and clean changing rooms

forgot our swim stuff so couldn't use the pool

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

liked were we had access to the swimming pool and gym

rooms were great and staff were lovely, only thing i would have to say that s negative is the pool opening at 4 as in the evening was when most of our plans were so we didn t really get to go

- we made use of the gym, pool and spa facilities - fantastic

pool area was a little dated

was disappointing the pool wasn t available.

facilities were great, pool, gym etc all really clean and had everything you needed for a few hours down time

was so comfy, pool was the ideal temp, staff were extremely friendly, there was no noise even tho there was a

sauna needs to be hotter needs a cold plunge pool (repurpose hot hydro pool) working lockers in spa snow machine is fun but wasn t working (-)swimming pool was being refurbished (+) we used the pool and spa facilities all spotless and relaxing (+) the pools were so warm and relaxing, especially the dark pool (coll), with jets of water being blasted (-)unfortunately the pool was closed during our visit but we were kindly booked into their (-) and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint (-)shame the pool was closed for works (-) we wish the pool was open more often but we were happy with the service (-) we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went there (+) the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and overhead water jets

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

sent my dress

fabulous spa friendly staff

the room was spotless and the spa was also exceptional as there were so many things to do plus breakfast was delicious

kids loved the pool, i loved the sauna

the pool facility was also excellent

the pool and steam room were really nice in the morning to help with our

location, facilities, great to have a pool!

the pool and the room and the staff very lovely and pleasant on arrival