thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

beautiful place to relax and the swimming area was wonderful we had our drinks by the pool

it is a very clean, comfortable hotel with a lovely pool and nice rooms

access to the pool was right out our bedroom door

wonderful pool

hotel has a large pool with food and drink service, the room was clean and comfortable

no spare toilet paper pool was neglected, very worn and dirty towels well worn

with birds near the pool that churp

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

the pool is nice however there are no hand rails and the first step into pool is very difficult for any

there pool had too much chlorine.

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

pool was small but refreshing

the pool was nice .it had a shallow end so kids could use it.

pool area

the big disappointment was the swimming pool

clean water at the swimming pool and embellish its surroundings.

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

the pool, prefer outdoor pool

the pool area is nothing like the photo, needs a clean and the water is ice cold

there was a basic outdoor pool that looked clean

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

pool

good rooms just out of the citycentre with a nice pool. basic but good breakfast.

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

the breakfast was exactly the same each day: cereals

breakfast is just corn flakes, milk, coffee and tea, bread and butter

decent breakfast (but do not expect too

pool, gym, shops nearby

wish i would have known the pool would be closed my entire stay :( i would have stayed

pool was out of service which would have been nice to know in advance as i would have booked

nice big rooftop pool

pool was closed

beautiful gardens, very nice pool and lounge chairs

loved the pool

great rooms. lovely garden and pool area. staff very helpful and efficient.

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden with comfortable chairs & sunbeds

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the evening

very beautiful garden, terras, building, swimming pool and room

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

guys, you should clean the swimming pool, seriously !

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

wish they had a bigger pool area.

pool was small and unattractively landscaped

location was excellent, breakfast was great

it has a beautiful courtyard with a pool, perfect for relaxing after walking around town

the pool area and the dining room are dreamy

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of

the pool area is very beautiful

breakfast great

have a nice looking swimming pool but this is currently closed “for covid”

clean, good location, nice staff, i loved the gym and swimming pool

the staff. the amenities - gym, pool, wifi.

pool closed and the patio chairs were removed, so it left no place to lounge at the hotel except

a good place to clean your clothes and chill by the pool

the vegeterian breakfast was a spread of delights with a mexican twist, with the sound of a pool waterfall as the perfect morning backdrop

the pool was cool during our stay, however was appreciated after walking the city in 90 degree weather

beautiful decor & stunning pool

) rooms, a courtyard with a lot of green and a pool

cocktails) to the breakfast, the pool, the location, the room, the recommendations for local restaurant, bars and tours

gym was being reconstructed, pool was dirty

the pool is not heated, the water is quite cold.

the pool area and gym were a nice feature

has a pool and gym

the swimming pool was great!

rooms are spacious, property is absolutely beautiful and that pool looked absolutely delightful

the water in the pool was stagnant, and it didn't seem so clean that i would have wanted to swim in it

nice pool and some nice outdoor seating although chairs of cast iron aren't very comfortable

the pool is small but refreshing after a day out

staff, delicious breakfast, clean pool, huge bed

we didn't use the pool, but it looked probably the best of all

the pool was the only thing that kind of look like the pictures

pool didn’t even work and it was halfway full

the pool was not open

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

is excellent, the rooms are comfortable, and we loved all (colorful) details in the restaurant, pool area and rooms

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely; we especially enjoyed the social

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

the pool needs a railing for older adult access and exit

big and clean rooms, nice beds, clean swimming pool, friendly staff.

pool, very clean & friendly staff

the room, swimming pool and breakfast area were clean. the staff was courteous.

pool looked good

pool was yucky

wifi was good, clean pool, staff was good, the only thing that i didn't like was the noisy ac and the old bathroom

pool looked nice

maybe only depth of pool. for my youngest.

location away from the city centre, and many cheap restaurants around, nice pool, very clean

upgrade for a private pool

we stayed in one of the rooms with a private pool which was very spacious and well designed

rooms were very cute and the pool was nice

nice and big, it had a little seating area and then the bedroom and an outdoor patio with a small pool

i was in a king suite with a private pool

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

didn't test the inner pool but looks great

lovely pool area with attractive lighting

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

the pool and the attention

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

nice air conditioner room with privacy and amazing staff with a nice view and pool.

nice pool, nice room

beautiful swimming pool and comfortable lounger

pool was great

location and swimming pool

but enough, drinking water available, equipped kitchen to cook for yourself, there is a swimming pool, huge common area

dorms are spacious with ac on h24 there is a pool and a kitchen with rooms to chill (hammock, books, table football) one bathroom for men and

place, clean, ac in our room, pool

the staff was amazing, the pool was cozy and great location.

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the pool is a little small.

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

no good and silent place to relax area around pool rather noisy

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

was nice to have a swimming pool, and it was super close to the bus station

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the pool looked good but we didn't have time to try it out

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

spacious and comfortable. common areas are also fantastic including patio and pool

the pool is big and the amenities were great

pool wasn t clean

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool water could be cleaner

spacious room, quiet, with view overlooking the pool area

pool area and lobby were very nice

the pool was great; nice an fresh but not too cold either

staff brilliant, beds super comfy, pool fab, spotlessly clean

we enjoyed the restaurant, pool and kidness of all the hotel staff

staurant, gym, pool, etc)

i liked everything, maybe a pool service.

the restaurant at the hotel was great for dinner and breakfast and the pool is a nice touch too

park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were lovely - food in the restaurant was the best we had across

i'm really scraping the bottom of the barrel here, but maybe that the pool was a little cooler and smaller than we expected

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

good amenities like the gym & pool

boutique hotel with stunning interiors, comfy beds and great little pool area

the pool is very very small - useful for cooling down. no other criticisms.

the pool area needed more sun loungers. there was only 3 which were occupied by one family

pool area was nice

the price was excellent, and the staff were kind. the pool was also nice.

perfect breakfast. nice restaurant on site. nice pool. good location.

outside pool looks incredible

nice pool, great breakfast place attached

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

comfortable hotel in a good location. nice rooms and the pool was too.

swimming pool, location, character

far fr plaza grande and round the corner fr mercado with very good local food options, swimming pool, lovely inner courtyard with huge trees, value for

great garden for kids and nice pool

pool was not heated

nice hotel, clean, great pool

there is a tiny swimming pool you can use to cool off, but no room to swim

the room and the pool very nice, clean

the pool did not look very clean however.

pool is small but there is so much to do outside that it didn't bother us that much in the end

loved the private wading pool on the patio

there was a pool but i didn't use it

pool is refreshing

nice outdoor area for breakfast and small pool to cool off in the heat of the

with private pool is great - large, quiet and clean

we didn t use the pool but sat by it to relax

it was great to have a pool as the weather was hot and humid

they provided everything we needed: shampoo, shower gel, body lotion, hairdryer, bathrobe, and pool towels

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

i did not try the food there and the breakfast was only bread and coffee

good location. decent size room. swimming pool area and parking nearby at another hotel

i was a tiny bud disappointed the pool was not usable

the pool was nice

the swimming pool and chairs were not very clean.

the pool was small, but it was nice for the children to be able to have a swim

a beautiful landscaped garden with a clean swimming pool, sun loungers by the pool, tables for sitting outside, a billiards room, a reception room with

needs some maintenance in the pool(cleaning)

superb coffee the pool was perfect

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie selection

the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors

the stairs that lead to the upstairs room after the hidden pool should also be sli resistant

the pool and buildings look stunning, especially at night time

pool is just out of this world, a palace it most certainly is

gardens, pool, room

beautiful rooms, fantastic pool

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

we loved the pool too

we were above the pool at the back

the pool right in front of the rooms was a beautiful sight, love it!!!

the pool is closed at 8:00 pm

the morning of my trip, the staff person on duty had no idea about my tour, had to search for a pool towel for me to take to the cenote and there was no box lunch

the pool was regularly maintained and well kept

the pool close to the suite, the overall service, the breakfast, everything was

pool is nice to look at but two small to swim in it

the bed was comfortable, the air conditioning good, and a lovely little pool

incredibile quality for a really low price! nice architecture, pool, cozy rooms and fast wi-fi!

great location, nice rooms, nice small pool.

the pool is small and not for swimming but nice for a quick dip.

very cool swimming pool in the middle of the city center:) king size double bed :)

have liked more poolside seating, safe in the room

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

our suite had an oversized balcony overlooking the pool

“european” standard- best quality, amazing pool, boutique privat atmosphere, stunning shower, easy free parking

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our expectations

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take their time to have a conversation with you, amazing food

room is very cozy, very clean and in front of the pool

the pool did have leaves in it

good continental breakfast, friendly staff, nice pool

we made good use of the swimming pool

the room had a little pool which was perfect for used at any time

staff, great buffet breakfast, close to historic centre loved the colonial style, yerrace and pool

friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with food and bar service as needed

the outdoor courtyard with pool was a nice place to relax and cool off

good location, clean, wifi, nice pool

property was super clean, they have all the precautions about the covid, the pool was clean

beautiful attentive staff delicious food beautiful pool

the garden/swimming pool, everything was the right taste

our bedroom had two entrance, one facing the terrace and the swimming pool, size and furniture of the bedroom are amazing and very comfortable for two people

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

we also enjoyed cooling off in the pool

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

us it was not really relevant as we did not use it but the pool is a bit small and not that inviting

the pool area is a tropical paradise, they offer a diverse breakfast and the staff is super friendly

got a few mosquito bites by the pool

the tranquility of the pool area with its super comfy hammocks was such a treat after long days in the historic centre

pool was nice except that the maintenance/laundry was in the pool area and thus a steady stream of

merida is hot even by the mexican standards so although the pool here is small, enjoy the simple pleasures and use caution when entering because it’s

beautiful and very friendly, excellent pool.

pool was lovely, perfect temperature

beautiful courtyard with pool

perhaps the pool could have been a little cleaner

beautiful grounds and pool and room just top-notch

everything is just amazing! the pool os to die for!

aves etc)

the expansive pool and spacious relaxation areas offer perfect tranquility for unwinding

the lady that received us was absolutely wonderful and cooked really good breakfast

the included breakfast was too little and the price is a little high

great homemaid breakfast, we recommand this hotel at all

breakfast was a very delicious way to start the day

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

pool was in cleaning mood all day, with the water pump off

comfortable. clean, friendly staff, pool

starbucks next to hotel. swimming pool and lounge chairs.

pool was dirty.

we really liked the pool.

the pool, the scent and service

the pool was dirty for a couple days of my stay, but was clean on the third day

the pool area was tranquil and offered the perfect place to relax and soak up the sun

our room was huge and the private pool/tub was great

pool could use a stronger filtration system as it is large and pollen tends to collect

great pool area

the room. the pool. the staff. the location.

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

amazing pool to enjoy after a day's sightseeing

in mind that the pool is very small

main pool is always clean and refreshing

to the strip although there are much cheaper options on the strip nice ambience nice shower good pool haven't tried the breakfast

the mini pool was defiantly needed in the heat

the private pool was dirty and did not drain.

nice pool area

starting with the whole stuff, continuing with the room's location and ending with the beautifull pool, which was very well maintained

rooms were clean and spacious, so was the pool area

room and pool

pool area was well maintained

hotel is amazing, the building is very colonial, the room was huge with a nice view on the pool and the

color is beautiful, at the night it is spectacular, i really liked the swimming pool and the bed in my room was very

the staff is very friendly, has a restaurant with very rich menu, we liked the pool

pool is great and big enough, the bedroom was clean and comfortable , the bed was nice and cozy

the truth is that it is a good hotel, clean rooms and pool too

pool with palmtrees in city center is nice touch

beautiful common areas and swimming pool

pool may need to have the filter working.

grounds and pool were very beautiful

the garden and pool area is very pleasant.

everything was good, loved the location, pool area and very comfortable beds

the pool is very welcome on hot days

nice pool

location beside bus terminal and chichen itza collectivos, big comfy bed, nice shower, little pool

pool is rather small but perfect, towels were provided at receptions

after a very tiring

d hot) day i could ve used that swimming pool also, no breakfast buffet

what really stole my heart were those magical moments in the hammock on the rooftop and by the pool, watching the most breathtaking sunsets

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

pool area is beautiful

the staff at the pool was fun and professional

pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks

beds in the room, which was also quite spacious - the garden area was great, with a nice pool, several trees including a mango one, flowers, 2 peacocks, and a nice sitting area with

locating was excellent out door pool was beautiful

plenty of hot water. we did not have breakfast.

there was not breakfast

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

was all renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous

the staff, the sky lounge and the breakfast.

all the personnel were amazing. facilities great. excellent breakfast.

service and facilities were exceptional, great room service and the food at the restaurant was great as well

i never saw the pool they supposedly had

p eople in pool drinking beer a loud music late night

pool closes st 9pm

lovely colonial building and spacious rooms, nice little pool to chill

little pool and open in the center with a fountain and green grass

i only noticed on this stay how amazing their rooftop pool is

the best part was the gym and the swimming pool on the roof

great gym and pool area

good facilities- the pool and gym were great

room, the pool, and the view.

property

beautiful setting small hotel at times had the pool to

the pool is big and since there are only five rooms in the hotel one can pretty much have it all to

we stayed in the upper level suite overlooking the pool and it was absurdly, delightfully grand the terrace was lovely, the bathroom beyond big

the hotel, rooms, bathrooms and pool area were all spotlessly clean

the staff was wonderful and our room overlooking the pool was perfection

anyway, it didn't really matter: they have a really nice swimming pool with chairs,

min walk)

a small annex with 6 rooms and a pool

nice rooms, beautiful interior with a swimming pool

desk guy could have told me they take cards. pool/hot tub

the pool was refreshing after a hot day out

all, but refreshing and clean), nice courtyards too

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

good location. nice little swimming pool.

i didn't swim in the pool but it looked like it was well maintained

there were noize from swimming pool in a short period of time

the hotel has a small pool more designed for refreshing soaks than for swimming

the hotel has a small pool more for refreshment than actual swimming

the hotel has a small outdoor pool for soaking

great design, soothing space, super pool area

don't expect a pool, it really is like the size of jacuzzi

i heard there is a pool, but didn't have the chance to go to because didn't have time

there is even small pool on the roof of the hotel

beautiful roof top pool to chill at the end of a hot, sweaty day

we upgraded to the suite, which gave us our own private terrace and a wading pool, which helped so much with the humidity

clean splash pool to cool off in

would nice have sunbeds even couple next to pool.

the pool didn’t clean.

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

great pool

very adorable common spaces and pool

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

this hotel has a lot of charm, with a lovely pool, and