one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

only disappointment was pool was freezing and the pool was a criteria to stay there

pool

clean, friendly, liked the pool

hotel offers amenities like a pool, gym, or a vending machine which did help accommodate the stay giving it a more relaxing and

pool was not used, but very small

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the water and at the bottom it has garbage

room for a budget hotel, tea and coffee facilities in the room, free parking on site, plunge pool on site (didn't use as we arrived at 11pm just for a stopover and

there was no pool and breakfast was continental, no waffles just muffins.

noisy, pool and hot tub were closed.

breakfast was good!

they have a super nice pool, but that's closed due to covid

the pool opens 10 minutes late.

wish the pool would have been open.

breakfast is ok. pool is ok and the rooms are ok.

the swimming pool was awesome

tv was nice,pool,air conditioning

enjoyed the pool and whirlpool

staff is the best so helpful clean & quiet. pool was excellent stayed 2 days

how refreshing the water felt in the pool..

didn’t provide towels at the pool and when i went to the lobby for clean towels to use after my shower, they would not provide

that the pool was still closed n we cud not enjoy that awesome pool n jacuzzi.

really clean pool area

room was very spacious staff was friendly & helpful easy check in pool was clean

kids love the pool and hot tub.clean rooms .friendly staff.

pool closed due to covid-19 reef roof just doing their job, but it still sucks...

the pool is great, and the breakfast is delicious.

kids loved the pool

pool needed to be heated

comfortable, roomy, well designed, nice pool & hot tub

there is a swimming pool and jacuzzi (age restricted) for use

pool and spa looked little dirty,not much on tv available.

nice pool and clean updated lobby

clean, friendly, great central location, lovely pool, fantastic breakfast

extremely helpful staff. excellent swimming pool.

we were at the swimming pool

i liked the location. thought it was very clean. beautiful pool area, clean accommodations.

the pool area was disheveled and the pool is not heated

nice pool are

lovely pool and lounging area outside and my room was just next to it on the ground level

(won’t be our last)…they have late check out for a reasonable fee and washer/dryer onsite

the room the staff, the pool, the location was right for the money, great value

the pool is huge and warm!! the bed was comfortable and the night was quite, perfect staycation!

pool

the pool and breakfast

love that they were very accommodating when putting us on the first floor and close to the pool

loved the beds, pool, breakfast

the pool area is a little small and not that inviting. just the basic.

swimming pool and breakfast

people at the pool were noisy, i could hear, and my room was on the 5th floor

purchase one at the local store as well as snacks that were more enjoyable outside of the hotel, pool was not available, so it was just a bed and a room

pool was not heated and jacuzzi was .not working

it was beautiful, the pool was too cold

the pool and jacuzzi were closed

pool was a bit dirty

enjoyed our stay and used the pool area on our last day when the weather warmed up

since up grade they are still upgrading rooms haven't tried pool and jacuzzi yet maybe next time

when we were checking in there was a lady in the pool trying to drown herself..

it is convenient to west covina and covina. there is a pool. the king bed was very comfortable.

there wasn't a mirror except in the bathroom and the swimming pool closed at 6pm

location of hotel room parking and pool was great

property was really quiet even with our room door facing the pool

pool was closed.

that we could open the windows in the night breakfast was good and my kids really enjoyed the pool definitely staying there again

my kids loved the pool and i've never seen such a clean pool in a hotel that was a plus

layout was kinda neat, had pool and hot tub that was nice and clean

i don't believe they have a pool but was not important to us

i thought the place had a pool. the queen size beds look like full size beds.

wish there was a pool, and elevators

beds are not very comfortable, no pool, no hot tub, and only two outlets in the room.

didn't check out any of the amenities, so i can't comment on things like pool, vending, ice machines, or whatever

no swimming pool

no pool or microwave

there was no pool rooms are super small and the sheets did not seem clean

no pool

beds and no pool

i highly recommend this hotel, not only for the good parking, great pool area, big rooms, and great facilities, but for its amazing staff

it was clean the staff were nice and it had a pool

i had to go to office twice to get fresh towels since they don't provide pool towels

& the pool area is so nice

the place was quiet and clean. i loved their jacuzzi and pool.

we enjoyed the pool and location

too cold for pool unknow if the pool were heated

clean - pool open late

pool, always fresh towels, house keeping was very supportive, staff was professional

it just the size like no room to even sit on floor if they choose too but luckily they have a big pool wit a jacuzzi my kids love the pool area they have restrooms n towels outside very convenient

no swimming pool

don't have breakfast and and pool

pool and area were filthy

was rude and unprofessional and pool was disgustingly dirty

location was perfect,there's a nice swimming pool and dennis is right next door as is the gas

room had a kitchen, breakfast each day felt safe and good location

the room was super nice. nice small kitchen and comfortable bed. there is also a nice desk area.

there’s a full kitchen in the room, very helpful if you are traveling with family

were very accommodating as we needed early check in and late check out

laundry is also convenient

pool area was great i liked the towels strictly for the pool and also the breakfast was better than

beautiful room with very nice pool and comfortable beds.

the pool was a needed bonus

big room good breakfast excellent service with towels etc.....pool was nice also

the hot tub was soothing and the pool was clean

pool water is a little bit dirty,its acceptable maybe because we came to early too,so nobody clean

main elevator was broken the pool area needs to be sprayed down daily; it was very dirty

pool closes to early!

the pool could be bigger

pool

we enjoyed the pool and the ping pong table

i was told by some friendly people in the pool

the pool and hot tub were great, as well as the

side pool and hot tub was nice

fitness center is great and the pool and jacuzzi r top

spa tub

pool and spa should have been open

pool was clean

the pool and spa area were also very relaxing

the pool was nice also

nice room, good ac, nice pool

pool was nice but small

pool is disgusting the filter didn't work the man told us we had to use it like that anyway and the

pool was dirty, lighting and ac did not work, manager refused to switch my room after complaining

pool is very dirty,no breakfast,roaches in my room,mildew in the bathroom,the bed comforter was

was really super hot so we got in the pool and we were the only ones in there so that was nice

swimming pool

room was clean. staff was great. had great fun at the pool. heated pool.

the pool

room, the hotel atmosphere, it was easily located off the freeway, love the extended hours of the pool as opposed to most other hotels, tea/coffee maker and fridge in room was great

great, lime bikes, location, fresh fruit water in the lobby loved it, staff/service wonderful, pool nice/clean, free parking, shopping nearby, loved the downtown of

has a pool&hot tub with lounging chairs to suntan &relax

staff was very helpful and accommodating my kids love the pool and breakfast is very convenient i would stay here

beds the pool microwave

everything, especially my kids like swimming pool, very quite place, sleep good

we had an amazing stay at this room, it's in a nice area and there's a pool and hot tub

the pool, restaurant, bar, and workout room would have been open, but know it's a covid thing

the beds were very comfy and we had a room that faced the pool

did not use room service nor the pool

lovely pool area to chill out in after a long day

the pool was closed

pool was a little cold and paying for parking

to covid had to make reservation time for pool and staff reinforced it; but really it was a positive move on their part to reinforce social

kids loved the pool and basketball court

no hot tub at the pool area

small pool.

cold pool in december month, not heated. elevators were slow

comfy bed. pool area

the hampton has a nice breakfast, pool, and grounds.

tness centre, pool, etc

pool need to be reserved in order to get access, not entirely hotel's fault tho

outdoor around a pool not for swimming but for the enjoyment and to enjoy a drink

clean and comfortable. great pool with a view also.

pool was nice and surrounding beautiful. has a fridge and coffee maker so awesome

it had 2 pools and a golf course

the pool area needs to be improved maybe more bright lights

room was located near the breakfast area and pool on floor 1

clean, had beautiful breakfast bar, pool was nice. everything was very beautiful.

very easy check in, secure access to rooms, indoor pool.

the pool area is nice and temp of pool very nice

very accommodating, great breakfast and pool.

pool was closed, and that was one of our requirements

would like to have better coffee downstairs and breakfast. be able to use the pools.

very comfortable beds and my son loved the pool.

the pool

the pool. haha it was very small.

everything! the staff, location, room, breakfast, the pool, the cleanliness! everything!

the pool is heated and clean

i liked that there was a pool option even though we didn't use it

smaller inn, but i loved it because it was really peaceful around the neighborhood, good swimming pool, and staffs

pool and hot tub are closed

bed, nice tv, spacious room and a clean large pool

also, the pool was clean, cool and we were the only ones using it on a hot day

my friend & i went for a swim in the pool at 8:10 am, i asked for 2 towels

fitness center locked up. pool closing at 9pm

the landscape and pool area was gorgeous

i really liked the family friendly pool, had good areas in it for the kids to play.

great staff and wonderful pool

i loved the location, the lovely pool and the friendly staff.

beautiful historic property and nice pool and hot tub

property had a peaceful feel to it and i love how the amenities, pool, hot tub, & even gym with peloton

pool could be warmer

the pool?

i also really like their gym and salt water swimming pool

pool was in front of the main window, so there was no privacy. no jacuzzi.

outdoor pool is on the smaller size. can feel crowded easily.

the pool and hot tub were the perfect temperature and not crowded

great place ! loved pool , the staff was excellent and i will definitely stay here again .

so clean. pool and spa was amazing

reception, room, swimming pool, evening reception, breakfast with personalised omelettes!

the pool was far behind hotel and needs a painted walkway and more lighting

friendly staff and amenities such as gym and pool.

hotel has a nice pool, bar area, workout room

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

no towels in the pool area, had to go to front desk and request for pool towels

pool area should be more private. didn’t like how you can park infront of it.

very clean. i also love the pool and jacuzzi

were a lot of people in the pool and the next day the pool could have been treated as it was murky and disgusting

the staff are very nice and informative about hours to pool and gym when checked in

towels in pool area, price for a sunday lil high

the room by the pool side it s noisy due to the freeway

pool not open, but i understand circumstances

we loved the pool area and spa

fairly clean, pool with jacuzzi and decent breakffast.

the pool needs upgrades

there was nothing we didn’t like about the property well maybe except we wished the pool area would have stayed open later

the pool was nice but the 2 young children got bad scrapes on their their feet due to the rough floor

location, clean pool and rooms,laundry room, friendly staff,nice tv.

the pool looked pretty new and clean, but the weather was too cold to use it.

thing i didn't like was couldn't use the pool that looked so very refreshing really nothing bad at all everyone was polite and

the pool and room

i had been on the road all day and needed a place to stay. there was wifi, a bed, and a shower.

grounds and pool were nice

excellent staff service. big rooms and bathroom. cute patio. clean and huge private pool.

spaces really chill just the wifi was a lil slow for my fire tv stick other then that pool is great room is great staffing was great will definitely will come

great big pool big rooms with balconies friendly environment very peaceful

the pool area was so beautiful and relaxing

pool is very small

it's a fine place to stay if you're not planning to stick around through the day, the pool is very small, the mattresses are very firm

no hot tub.... oversized play pool

pool not open, because of the pandemic.

good pool , good family sized room , easy to walk to restaurants and stores

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

location and late check out policy

pool gate was locked in a sunny day. bunkers

i was also able to swim in the pool

there’s a nice pool too

the girl from the reception was super friendly and very nice !! good hotel clean room nice pool

had washer and dryers for use vending machines ,pool and all easy to find and use

also the breakfast, pool and workout center is closed due to the pandemic

it looked out on the pool and courtyard and was clean with plenty of room for us

pool was closed

made my reservation online and i equest our room closes to swimming pool and the front desk lady didn’t put for what i requested

night because of memorial day weekend i guess, the pool area and courtyard area turned into a frat house besides that, after hours was pretty peaceful

location was perfect and there parking lot had enough room for my trailer to be park to

hotel staff is very friendly. bed is very comfortable. nice gym.

also used the gym facilities which was good

no free breakfast

the laundry room was good.

pool was cold. hot tub was even colder

pool closed, no cups for milk & no whipped cream for waffles.

quiet area, not too far away from the center of los angeles. a nice pool too.

the pool and jacuzzi were well kept and easy to get to

they enjoyed the pool and elevator (giggles) our memories made with them were priceless

comfortable rooms and lovely spa pool

pool and jacuzzi on-site

clean, efficient, nice breakfast, had a wonderful swimming pool

pool and hot tub clean

our 13 year old grandson loved the pool

let us check in early so we could enjoy the pool and hot tub

no noise, pool was amazing location was good

beds very comfortable. pool so warm and inviting.

the outdoor pool was heated and the jacuzzi was fantastic

the pool was great for hanging our or doing a few laps

had i had more time, i would have loved to take a dip in the very clean pool

very disappointing that the small pool had around 30 people in and around 30 people just sitting out side of it, someone was playing

amazing breakfast and pool was great

pool was so relaxing, the breakfast wasnt just donuts or muffins, there was eggs, pancakes, bacon,

pool was heated even in the colder temps

cons: no microwave in room no spoons or forks in rooms no ice in rooms really small pool

they have a jacuzzi , pool and sauna available

missed the part about the pool being closed for renovation

the pool was being renovated (may 2017)

also the pool was under construction while we stayed so we couldn't use it

pool is closed and the old rooms needs to be more updated

the room was very nice cozy has a pool and jacuzzi

a lot of people in the pool when i want to go in

pool being closed

the pool and wasn’t open

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

the pool is open!! the staff are delightful people and very helpful.

the pool for physical therapy i am in constant pain it helped

a dip in the pool to beat the heat or conviently go on a shopping spree

beating the heat, dipping in the pool! kicking back and relaxing staying strees free!! love it!!

from balcony to double beds to close by the pool rooms