the pool need to be cleaned more often. water seems dirty.

also, the pool experience wouldn’t keep us from coming again

comfy bed, big room, pool, nice property. staff was helpful from housekeeping to the front desk.

pool has to be 30 minute reservations, ice machine broke our room was not very clean there was

pool was great and again very clean

grandkids loved the pool!

i puck hotels specifically for hot tub and/or pool

service, and an indoor pool that was useable even in our weather of last week

we also loved the swimming pool

clean, caring staff, indoor and outdoor pool

we ended up finding an indoor pool somewhere else so the kids were happy in the end

i saw kids in the pool shivering

in the bar were overpriced as was the breakfast, which was of marginal quality

$75 for a pet fee and was only here 4 hours and he was crated

location, and late check out.

there was a pool and it was clean, with towels available

pool was closed, but understandable during covid.

that the pool was closed.

water of the pool was cold.

reason we chose his hotel was because of the pool

pool was under renovation. no place for children to run around safely

included it also had a pool inside very friendly staff very clean great place to stay with family great

free breakfast and pool access

pool a little small have to wait for elevator a lot,run out of 2% milk a couple of mornings,key

i think they were working on the pool so did not use it.

staff and price and inddor pool

pool was ice cold and bugs around pool

pool not open, shower head not squinting water properly needs canopy

was a bunch of trash overflowing on to the ground at the south entrance the whole weekend and the pool was not open

the pool was freezing cold

they love coming here for a pool day and i love the hot tub

has features not available at some 3-star places, such as a hot tub in addition to the indoor pool

booked this hotel for the pool and hot tub and the hot tub was shut down all weekend

offered late night check in n access to the pool after hours

comfy beds, friendly staff, free breakfast and there was a indoor pool

it had an indoor pool that the kids loved

the only negative remark i heard in our group was the pool was

linen old and shredding, pool was not available first part of stay. waiting

we're a little bummed that pool was closed which was huge reason for staying here

staff, atmosphere, cleanliness, heated pool was clean as well

they also have free breakfast and a in door pool

loved that the hotel was clean they had a pool they restocked your towel daily which was nice

had a pool

pool area had water leaks in the pipes above and obviously had been for a while because of the rust

pool, kids had fun simple breakfast. we got alittle show when the cops got called not on us.

pool could have been better if heated (not just the area around the pool).

pool and patio area clean

places are like this but wish pool hours were a little later

everything was perfect. the staff, the breakfast, pool and the room was all awesome

pool. and place was nice and i really liked the rooms

this was cool up until the 5th bonus question . dirty pool old man- not cool!!!

pool

construction in pool area that was not completed or appropriately marked.

hot tub was broke. pool was freezing

i booked a double king suite with a whirl pool

pool was nice and warm

pool floor was super slick, my kiddo fell just walking to it

my kids favorite part was the pool

friendly staff, clean pool, nice fitness center, great breakfast

joseph, food, pool. wonderful stay

was disappointed with the swimming pool

pool wish was bigger and hope in the summer they put more lounge chairs and tables outside

, pool not heated again. no clean towels each day. the service.

the pool was open.

everything was wonderful except the pandemic breakfast selection

the pool could have been bigger but we will be back to stay again.

gave us no notification when booking (the day of our stay) that the pool was closed for maintenance

the pool was really small

great location and my kids loved the pool

the pool was a bit small but we were only there to sleep.

the food was great! i had my brother and he really enjoyed the pool!

nice pool with hot tub

outdoor portion of the pool was alittle small.

the kids loved the pool

i didn't get a chance to use the exercise room (it looked well provisioned) or pool

the swimming room pool area was really really loud. lots of kids were in there.

the pool was murky

pool was closed for maintenance which was a disappointment

we liked the pool, it was relaxing and clean

older facility, pool has been closed for renovations for months.

breakfast locatiin good close to race trac k cean, ac good, frig good close to fast food and

also, the coffee maker was missing the filter tray so we were unable to make coffee and the breakfast bar did not have coffee

the breakfast was substandard, without even any orange juice

breakfast was great the staff kept it fully stocked well up until the cut off time and the were

to be cleaned a lil better covers and more towels better options for breakfast and better tv's and cable and

ice machine hidden in the pool area, with no signs.

my child loved the pool, and the facilities were kept very clean

the pool was extremely cold, side doors was exit only and internet wifi didn't work well.

i also choose this hotel for the pool and when i arrived it was closed and didn't see anything about it being

so i went back on the website and it showed you have one by the pool so i suggest you change your website because this is false advertisement

the smell of chlorine from the pool was strong.

pool water was too cold

the pool is big and has a staircase for little kids

super loud music in pool area. a change would be to provide a cookie a day

was clean, pool was perfect temperature, within minutes of food and shopping

the staff was very friendly and accommodating. the pool was open early, allowing extra swimming.

even in this pandemic they had happy hour, food, and the pool was open

the pool always had towels for my kids

food and drinks were amazing and pool area and rooms were very clean

the pool area was well maintained, and the pool temp was perfect

i like the hotel just the inside pool should've been open.

very peaceful and quiet, had a nice outdoor pool that my kids and grand kids enjoyed immensely

the pool wasn't open and the other hotel pool was open.

inside pool…

this place is great the only thing i wish that the pool was open

breakfast offerings were nice

nice breakfast

breakfast was good too, had a choice of eggs, potatoes, smoked sausage cut up, waffles and oatmeal

very clean and modern updates- lots of choices for the breakfast

the staff was friendly, and the room clean and comfortable. the breakfast was also pretty tasty.

pool not working no eggs or meat at breakfast

pool closed

phone in room did not work, stingy breakfast, no pool access

the pool was closed and we weren’t told u til check i.

the pool should be bigger.

they have an indoor pool and workout room

also the pool area was very clean

it wasn't outrageous but still a little steep for not having free breakfast or an open pool

my son loved the pool and he loved the breakfast also.

the pool was clean and towels were provided

rooms 2-excellent prices 3-the stuff at front desk is super nice and you have on this hotel pool room fitness room are not in the best condition but are ok the fitness room is large comes

they have an outdoor pool

the staff were friendly and helpful. the pool was great. it was a very pleasant stay.

i was bummed that the pool was not open

the room are clean inside and the facility as pool and fitness room.

spacious and clean king room, fantastic breakfast, pool area was great. staff was very friendly.

kids in room next to us kept us up late into evening

there were kids running up and down the halls and knocking on peoples doors all evening

best western was clean, friendly, and thorough. breakfast was

i liked the gym even though it was small but it served its purpose

pool looks like it's seen better days. we didn't use it

i didn't like being in a room next to the pool

the rooms were clean and comfy and the pool was nice and warm

liked that the pool was open with regular hours

family friendly, nice pool, great breakfast.

the pool had a lot of chlorine.

really enjoyed the pool

the only glitch was the chlorine was so strong in the room where the pool was that we had to leave fairly quickly

pool wasn’t open

quiet,clean,great breakfast ...nice safe place to run or a fitness center and a nice indoor pool

very friendly staff!! great customer service and nice pool

pool was also clean

i didn't use the pool, but it appeared to be nice for families

food was good, pool looked ready to go but we didn't use it

pool was great, the water was warm

pool looked nice. breakfast was simple but very much appreciated. staff was great.

pool water did not seem clean was cloudy breakfast did not offer fresh fruit

clean, xtra friendly, very nice indoor pool, the doggies were very comfortable too

the pool was a nice temperature. the staff was very kind and accommodating.

the pool was open

breakfast area, pool, & small workout room were all decent accommodations for the price and the staff attentiveness

the pool wasn't open yet

had a pool where our little guy could release some of his bottled up energy from an extremely long travel

the pool water could have been warmer.

pool for kids was great, but the deepest end was 3 feet, my older boys wanted a deeper pool to swim

nice decor, pool, ample parking and breakfast choices and times were great

pool area was very nice

night, the water in the pool was filled up to the brim and overflowed when just one person was in it

the pool was very cold and the hot tub was out of

all-the decor, breakfast, pool, room

pool was closed

i would say this is a great stay, attached to the casino, but the pool was clean (wish it was open later) & plenty of towels, the lobby was like standing in an

convenient location to downtown. nice pool and fireplace

but most equiptment was broken in the gym and the pool was small & a funny color

very clean and convenient to the casino

there were real fried eggs for breakfast everything was hot. my grandkids loved the pool.

the pool was heated but not enough for a 4 yr old.

i did not have time to go to the pool. i wish the pool was open earlier than 9

before we checked in, the staff member looked at our 3 small kids and told us the pool was closed

the 1hr pool time

great indoor pool area

not like that you had to schedule times for pool and only got 30 mins

i didn’t use the pool but it was very large and clean

pool was very clean & relaxing

rooms, nice pool

the view was amazing, extra requests catered for in style loved the pool

everything was amazing! the pool, the facilities, the food, the beds!

we enjoyed the amazing views from the pool

she told one of our toddlers not to splash, in the kid pool

the pool

pool closed early could have stayed open till posted time

didnt get a chance to try the breakfast we will nexttime and the pool it would be nice to not get hit on constantly by other men while on my honeymoon but you could

pool was closed and no breakfast offered

pool is closed

however, the pool was very shallow, and my son was swarmed with mosquitos while in the pool

the stay, everything was perfect, from the amazing staff, to our clean room, the swimming pool and awesome breakfast, our only issue was corrected within minutes

breakfast was delish and friendly staff. front desk was super helpful! pool feel great!

pool chemicals were harsh for the eyes to stay very long even when not swimming

pool

the pool was heated, but the jacuzzi was under maintenance

the price is amazing! the pool is amazing. staff were great. rooms were clean. we felt safe

the pool was dirty with hair floating all over it

that the pool was closed

the pool could use some attention.

rooms were great the staff were excellent, the pool was awesome also the hot tub

the staff is so gracious and accommodation; the location right next to the arch; sitting on the pool deck soaking up the great arch view; the complimentary food and drinks; i could go on and on

the pool was clean , nice & relaxing

we came during spring break so the pool was packed

only suggestion would be to have the pool/hot tub area open for an extra hour for adults only

location, meals, pool, hot tub, balcony with arch view

on the 6th floor, which had a balcony that overlooked the 5th floor, where the dining area, gym, and pool area were located

soda fountain till 10pm, a swimming/gym area, breakfast and some snacks in the late afternoon

of the rooms face an indoor enclosed area with the pool, gym, and food and drinks

the breakfast was good.the pool was fun.the gym was nice and the staff was great.

we enjoyed the gym facilities and there was a good selection for the breakfast

breakfast was just a bagged lunch and not very appealing

clean, well maintained, good breakfast, nice pool, comfortable rooms.

clean, friendly staff, hot breakfast! enjoyed our stay very much!

the breakfast was horrible! everything else was outstanding!

breakfast, good shower.

great pool and location

the location, the pool, the 360 roof top and the overall ambiance

pool was closed.

pool is only 4 ft deep.

pool was open & their shops also

swimming pool

the pool area was loud

the hotel pool being open is a major plus, and the complimentary drinks were nice

my room was spacious and the pool and jacuzzi

pool is small, but nice

the swimming pool is very small.

pool area was crowded and could have been cleaner. pillows were too soft.

great location. the staff was great. the roof top pool was a treat.

the rooftop pool is gorgeous and is better than the pictures show

we enjoyed using the rooftop pool and fitness area

unruly kids in the pool, the parents sitting drinking around the pool, and the guests playing beer pong in the lobby

only recommendation is to adjust the chlorine levels in the pool- they were very high and caused rashes/irritation

the rooms were clean. staff extremely friendly. great location. kids enjoyed pool.

breakfast, staff, friendly, helpful, pool, updated

the pool area is super

pool was closed for repairs

breakfast but staff was amazing and rooms were great for the price my kids loved the pool also

the pool was not heated

we like the location....breakfast was good..the only thing was the pool was cold

they had a indoor pool

fitness center, like other areas of motel were under construction

there was people arguing and cussing in front of our kids

we didn’t eat breakfast.

there were no varieties of food but the breakfast was fabulous.

please do not take your kids there

food, art, pool/sauna, wonderful details

we loved everything about it! my kids loved the rooms and the pool

from the stunning artwork, large pool and hot tub and delicious food and drink, this was our family's favorite hotel experience,

the indoor pool my cancer baby enjoyed it lol

the rooms are spacious and clean, you have access to a gym and pool that are outstanding

the pool

the light show was amazing, the pool area was nice and the beds were sooo comfortable

architecture, historical building, pool

pool, restaurant, and activities onsite

an indoor pool might be nice.

we enjoyed the pool and the large hot tub

location dinner buffet with cocktails breakfast buffet pool area staff

the pool and hot tub were amazing

the pool and hot tub are great

pool was small.

breakfast and pool

i have no complaints my family loved the pool area

pool and hot tub were very unkept

how early the pool closed .

hotel had everything i was looking for: free breakfast, free parking, pool and hot tub, close proximity to downtown

did not use indoor pool or exercise equipment, but they looked very nice

pool was not open/ not advertised closed fire pit was not available because covid vaccine nurses

fridge ,a broken glass in the dishwasher with some other plates ,the card keys didn't open the pool door or the room door the second day of our stay,the water in the pool was colder than we

clean & up to date nice pool friendly staff

i wish the pool would have been heated.

that the pool was still closed for renovations.

pool facilities and the lack of cameras to help control the people bringing 9 kids per adult

the pool was open which was great

were a group of children and a few adults who came to the pool

the pool was freezing

pool step is too deep. i had to get manager to get my frien up the steps

the pool was closed and the breakfast was just minimal, but understanding due to being in covid times

this whole 3-night stay the swimming pool was mostly closed

didnt go to the pool

no whirl pool/hot tub

the only thing we didn t like was how cold the pool was. it felt like an ice bath.

our family spend a lot of time in the pool room and i spent a lot of time in the fitness center

pool was closed

since the pool was not open, they also had a shuttle take us to their sister hotel down the street so we

helpful front desk; location; help in accommodating my 1:30 pm check in; warm pool; small handy kitchen

the lounge was comfortable, and the open pool area was perfect

love the hot tub, the kitchen area, and the staff

i enjoyed the kitchen for a moment

friendly staff and great kitchen amenities

well stocked kitchen, a large room to visit and unwind, and close to barnes hospital, exactly what i was looking