indoor pool was fantastic

the pool, and the breakfast.

breakfast n clean room and warm pool

breakfast area, pool, & small workout room were all decent accommodations for the price and the staff attentiveness

the salt water pool was great. the room size was great! it was a really nice stay

i would say this is a great stay, attached to the casino, but the pool was clean (wish it was open later) & plenty of towels, the lobby was like standing in an

but most equiptment was broken in the gym and the pool was small & a funny color

pool was closed

convenient location to downtown. nice pool and fireplace

i would say this is a great stay, attached to the casino, but the pool was clean (wish it was open later) & plenty of towels, the lobby was like

the staff is so gracious and accommodation; the location right next to the arch; sitting on the pool deck soaking up the great arch view; the complimentary food and drinks; i could go on and on

unsupervised in the pool, therefore making that an unpleasant

pool needs to be taken batter care of.

great hotel especially if you have children: pool & hot tub, free wi-fi, free breakfast, free dinner and cocktails

the pool was clean , nice & relaxing

perfect location for downtown activity friendly staff good food amazing pool/hot tub

the location, the pool, the 360 roof top and the overall ambiance

pool was closed.

great pool and location

pool is only 4 ft deep.

we enjoyed using the rooftop pool and fitness area

pool, no spa, no washer and dryer, no amenities what so ever, dirty sheets, one staff members

comfortable beds and neat rooftop pool

great location. the staff was great. the roof top pool was a treat.

pool area was crowded and could have been cleaner. pillows were too soft.

pool

walking distance to the arch, breakfast was good, the beds are comfortable, and the pool was really nice

breakfast was delish and friendly staff. front desk was super helpful! pool feel great!

the stay, everything was perfect, from the amazing staff, to our clean room, the swimming pool and awesome breakfast, our only issue was corrected within minutes

pool chemicals were harsh for the eyes to stay very long even when not swimming

of the rooms face an indoor enclosed area with the pool, gym, and food and drinks

soda fountain till 10pm, a swimming/gym area, breakfast and some snacks in the late afternoon

the gym had very old machines that were pretty dirty

the gym could be better equipped.

on the 6th floor, which had a balcony that overlooked the 5th floor, where the dining area, gym, and pool area were located

my room was spacious and the pool and jacuzzi

pool hours

didn't say the pool was closed, that's the only reason i booked there . traveling with kids

pool was too small and only went up to 3 ft

the pool area was loud

we enjoyed the amazing views from the pool

we rented a cabana on the roof-top, pool side, for a day and the service was awesome

customer service was above and beyond the norm, loved the room as well as pool and spa

had an amazing view of the city with a roof top pool! the restaurant was lovely!

the pool

pool was small and cold

we like the location....breakfast was good..the only thing was the pool was cold

the pool !

pool was closed for repairs

they had a indoor pool

not a huge deal but the pool was always crowded and the food area was always crowded.

the pool and hot tub are great

pool was a little small but that didn't stop us from enjoying it

pool area clean and inviting

pool was cold

location, bar and lounge air, outside pool is awesome and rooms are nice

the pool

wasn t aware that we would receive breakfast!! room close to swimming pool was very noisy.

an indoor pool might be nice.

that there was no inside pool. not a necessity, but would have been an added bonus.

the rooms are spacious and clean, you have access to a gym and pool that are outstanding

food, art, pool/sauna, wonderful details

art!!! pool and hot tub.

the indoor pool my cancer baby enjoyed it lol

we loved everything about it! my kids loved the rooms and the pool

the swimming pool was perfect

the pool was freezing

were a group of children and a few adults who came to the pool

hot tub was running but the water was the same temperature as the pool.

pool facilities and the lack of cameras to help control the people bringing 9 kids per adult

breakfast and pool

the chlorine in the pool was way too high and the water was murky

how early the pool closed .

swimming pool and hot tub

the pool and the hot tub could’ve been a little bigger

i d like to come back when the pool is open!

since the pool was not open, they also had a shuttle take us to their sister hotel down the street so we

staff was spectacular, the hotel was really nice, the kids loved the pool

great saline pool

the pool needs to be cleaned but other than that enjoyed our stay

i got complementary breakfast with my stay and coming to the location

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar bill

we didn’t eat breakfast.

the room they lived in cause all we heard all day and night was stomping and running around of kids

there were no varieties of food but the breakfast was fabulous.

wished they had a hot tub or tv in the pool area.

the staff was very kind and accommodating. check-in was a breeze. nice pool and workout areas.

pool open until 10, had to ask about the cooler in the room that should be upgraded to a

the room was really clean and modern. the pool and games were something my kids used daily.

the pool was clean and comfortable, the workout room was fantastic, and the lobby was set up to be a

the pool was not used it looked like it needed some tlc.

we were there early and the room wasnt ready yet so they directed us to the pool area and changing rooms so the kids could play there until our appointment time

the pool water was a little dirty.

to get in the pool and it was so hot in the pool room i couldn't stand it

kids loved the pool

to be cleaned a lil better covers and more towels better options for breakfast and better tv's and cable and

there should be more of a variety for breakfast

breakfast locatiin good close to race trac k cean, ac good, frig good close to fast food and

n there was trash all over outside but the great service we received from staff and great breakfast over powered all that

truck parking

the lounge was comfortable, and the open pool area was perfect

shared full kitchen worked very well for us with free coffee and fruit on weekends

love the hot tub, the kitchen area, and the staff

liked that it had a kitchen and a coffee maker and small refrigerator in the room, plus free garage parking

open kitchen for all with enough appliances as well as full fridge and oven

the swimming room pool area was really really loud. lots of kids were in there.

pool was closed for maintenance which was a disappointment

pool was closed

we liked the pool, it was relaxing and clean

the pool was murky

nice pool area especially the ability to swim inside or out

pool was nice, kids loved the indoor and outdoor access

pool area was very clean, but a little cool

and the bed was unbelievably comfortable, didn't leave the room except to eat so idk about the pool or fitness center but the facilities were so clean i'm confident they would have been great as

the staff was amazing in the indoor pool and hot tub was also great

the pool was great

we enjoyed the pool and the gym

the front desk staff was excellent. the kids loved the pool.

kids went to the pool 5 times in 3 days despite arriving the first day after 3pm

nice to see the hot breakfast back and my grandkids really enjoyed the swimming pool

there are good restaurants, an outdoor pool, theatre and it is a great location convenient to central west end restaurants and bars and

the pool is amazing

pool was beautiful

small bathroom. wanted a jucuzzi or indoor pool.

the location was great. the pool was very relaxing and beautiful.

the pool could use some updates

ice machine on our floor didn’t work (second floor) also, in the indoor pool area it seemed as though the ac didn’t work and it was uncomfortably warm

the manager was very friendly, the breakfast was great and the pool was fun just a little cold.

pool area was way too hot and humid

indoor pool was a great bonus

the pool lounge was so relaxing and breakfast was fresh and delicious

unfortunately the pool was experiencing maintenance issues during our stay.

pool is nice

atmosphere and pool

hate those two gigantic white pots by the pool

ran beds were broken and have metal bars coming out the side of them they said they had a pool which upon arrival they say it’s out of service to use pool across the street which is also

was a bunch of trash overflowing on to the ground at the south entrance the whole weekend and the pool was not open

pool was nice

the pool was freezing cold

pool not open, shower head not squinting water properly needs canopy

i think they were working on the pool so did not use it.

pool water was a little dark. not sure why. granddaughter still had a good time.

included it also had a pool inside very friendly staff very clean great place to stay with family great

the room was on the small side for a suite, felt cramped. pool water looked dirty.

free breakfast and pool access

pool was out of service

that the pool was closed.

the water in the pool was so cold.....brrrr. kids and i could not swim in it.

water of the pool was cold.

pool was closed, but understandable during covid.

the pool hasn't been open since it was the oak grove inn, but it's an outdoor pool and it's possible

employees were great the pool was awesome you could shop your little heart you can walk to the mall it has restaurants

‼️the awning over the door going to the pool has a huge hole in it and when i opened the door for another person i got soak and wet from

was very clean, nice pool, vending machines, restaurants were very close, friendly helpful staff

did not let me know the pool was closed the day before because it needed repairs

loved the pool and hot

we also loved the swimming pool

i puck hotels specifically for hot tub and/or pool

service, and an indoor pool that was useable even in our weather of last week

grandkids loved the pool!

pool could have stayed open later.

pool was great and again very clean

i recommend stocking up swim diapers for families to purchase for the pool

one small little issue was the pool area, it’s pretty small room for the pool

comfy bed, big room, pool, nice property. staff was helpful from housekeeping to the front desk.

breakfast bar was incomplete

i saw kids in the pool shivering

during my stay but my card was over charged by more than double of my total stay & charged with a pet fee for my service dogs—& now since my checkout on 05/01/2022 i’ve yet to receive any of my

the 100 dollar pet fee steep but only mildly unsatisfied with that

i wasn't properly informed of the pet fee or that you had to pay for breakfast

desk are top notch, very pollite and go out of their way to make sure our stay was great, the breakfast was also great and enough room for 18 people to eat without being on top of other

clean, modern, new. pool and workout areas are nice. breakfast was good. staff was friendly.

nice to have some kitchen facilities and the walk-in shower was nice

the morning staffed welcomed us with breakfast

clean, well maintained, staff was super friendly, dog friendly, they are full kitchen suites

complimentary snacks and drinks in the evening, great buffet breakfast, fun pool

it was convenient, clean, free drinks, free breakfast, free appetizers, nice pool and hot tub..

indoor part of the pool was smaller than expected but it wasn't overly crowded despite the large number of guests

pool doesn't open until 9am. would like it to open sooner.

so clean! great pool, good food.

the oven and pull out bed was dirty. the leg om the kitchen table was loose

the room had a full kitchen so we got our own breakfast

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

wasn't expecting kitchen with kitchenware which was great!

nice spacious room with kitchen and dining area

great vibe here and a nice pool side

i prefer an indoor pool.

room service was a huge plus, and the pool and outdoor terrace area was very nice

great pool clean and up to date rooms

pool was cold

pool towels way to small needed a few to dry off.

little far from downtown but across great mall pool very little

pool is tiny

thought pool area would be bigger.

too much chlorine in pool changed colors of clothes. it was cold

the swimming pool border was crumbling

the kids loved the pool and game room

i wish there was a hot tub, but the pool was nice

breaqkfast and heated pool

the heated indoor/outdoor pool was a hit with our kids

pool and hot tub were kept up and in working order

wanted a pool, free breakfast and free parking

the hotel staff had warm cookies and milk which was wonderful after they had a blast in the pool and bedtime was coming up

pool could stay open longer

kids enjoyed the pool

friendly staff, breakfast included, milk and cookies at night provided, pool was nice

the tiny pool

staff were very friendly, the pool was actually swimmable, and the rooms were clean

great location, impeccably clean, indoor pool, nice gym, great service and breakfast included hot and cold options

the pool was so cold you could not get in

pool was closed on sunday, would have liked a heads up or explanation

clean environment friendly staff n cookies n milk every night n the pool was warm

like the friendly staff, the pool, and the walkin shower

pool is super small so if you want a pool to swim or play, not really a good fit

the pool is small, but well maintained

the pool and the attached open patio

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

the cleanliness and the pool was up and running

pool was warm with the room warmer, so it felt great toswim

pool was small (we have 2 younger kids), parking is $19 day

they love coming here for a pool day and i love the hot tub

has features not available at some 3-star places, such as a hot tub in addition to the indoor pool

comfy beds, friendly staff, free breakfast and there was a indoor pool

the pool

the pool area was great and my kids loved it

pool, breakfast was awesome, staff very helpful.

the pool is big and has a staircase for little kids

the location, the nice size pool, the decent size of the rooms.

was clean, pool was perfect temperature, within minutes of food and shopping

indoor pool was nice and warm

i like the hotel just the inside pool should've been open.

this place is great the only thing i wish that the pool was open

the pool was a little murky.

- safe location, quiet room, comfortable, pleasant staff, hot coffee, good breakfast, outdoor pool was nice, steady wifi

good outdoor pool, ok breakfast selection, large room tv

the pet fee was double when checking in.

breakfast offerings were nice

room was clean and breakfast was good

- our flight was delayed, so late arrival

very clean and modern updates- lots of choices for the breakfast