the pool was a little cold.

the pool closed to early

that the pool closes at 10

my daughter truly enjoyed the pool. the customer service was exceptional!

only thing that i could remotely complain about is the pool

pool closes at 10

the pool was a little cold in temp but other than that no complaints.

the hotel is connected to the hilton where the pool, bar and restaurant are

the pool was in the other hotel and we had to walk past the fancy hotel restaurant in our swimming

for the pool you have to go to another hotel and they told us it was closed due to an incident

no room service. small tv

i do like the reception area it look nice, the swimming pool is nice and the gym was great.

i understand covid restrictions shut down room service but there was no other options for a meal without leaving the hotel which she could

good location. shuttle to the airport.

24 hour airport shuttle

the pool location, size and set up stunk.

love that we stayed on the first floor because we had patio access to the pool

to enter the gym you have to walk through the pool

what i liked most about the hotel was the pool area.

the bed netflix and pool

parking, the pool was unusable, lobby restrooms were dirty and needed some repairs

pool was not very clean

pool could be cleaner.

pool was kinda small

was very disappointing to pay that much money and not have a pool when i called

the room was nice. my daughter enjoyed the indoor pool. breakfast included. free parking.

need a hot tub with the pool

very clean. staff were knowledgeable. pool was nice and kept up well.

loved the pool

charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming pool is great cleanliness, tidiness, good vibes

pool could have been cleaner the filter wasn't ever running my grandson and his dad, and i were

the outdoor pool was clean and great too

they didn’t advertise the pool was an outdoor pool and i was expecting to get in a pool

pool was slightly green

only thing is i’m not sure it had a hot tub or an indoor pool

hotel shuttle was available and the front desk and driver made it very convenient for us to use.

hot breakfast, very comfortable beds, good transportation to the airport and very nice staff

i enjoyed the indoor gym as it had a variety of equipment

the staffs were really kind and supportive. 24/7 shuttle came right after i called.

shuttle service to airport was a great bonus too

shuttle service what great, loved the indoor and outdoor pool

the pool and the bed lol

the hotel was pretty and the breakfast was good and the pool was nice and warm!

pool was excellent

the bed was very comfortable and loved the pool

on the ceiling and when we woke up in the morning we found ourselves in the entire room and a pool of water the neighboring room was leaking through the floor and soaked our entire room with

pool was closed

no pool is disappointing

continental breakfast wasn't very good.

the breakfast needs more veridy of food to eat

design and pool

didn t think the indoor pool would be closed

absolutely beautiful, 2-story foyer/dining/bar/pool area

the swimming pool in the lobby. who thought that was a good idea?

room location and balcony overlooking pool

hot tub and pool closed after 11 pm. the shower was not hot either.

we spent 1-2 hours at the pool and another parent called the desk to inform them we needed towels

inop spa in the swimming pool area!

only other issue was pool was out of order 2 of the 3 times we tried to use it and freezing

a nice pool area

pool was clean jacuzzi was clean room was clean it was quiet customer service was excellent

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

the pool was a little run down and could have used a cleaning. no biggie.

the pool was closed and it was inside. that was one of the main reasons i chose that hotel.

swimming was nice, pool smaller than expected

bed, bathroom, the decor, pool, weight room, and breakfast

the pool is currently

no pool.

they have a pool but is not operating. other than that i love this location.

the hooker outside by the pool

the pool looked nice though i didn’t have the opportunity to use it

the pool rooms were clean and breakfast was great

pool was very relaxing after a long day

kids loved pool

pool, exercise room comfortable beds

most of the pool area lights were out

not enough hot water for shower. was counting on enjoying the pool. ud83dude20

pool is outside and it wasn’t mentioned on the booking

this is luke the third time i went and the pool was down

there’s a pool and amazing breakfast bar

pool was too small not deep enough

pool was nice and warm location was great

hot tub, indoor pool, and fitness center were awesome

pool was great, friendly staff, breakfast was good too!

pool was extremely cold

because they had indoor pool but upon arriving they stated there was no use to the pool or jacuzzi

had to pay extra to use pool n front desk people weren't that friendly

nice big pool and hot tub too

appetize a pool that was not available

specifically chose this hotel b/c of the swimming pool

tosha)

free laundry if you have a room

easy parking

breakfast was convenient, parking was ok, room was good.

the parking lot was clean angela

outdoor pool was not yet open for season even though the outdoor temps were in the high 90s.

the facility had a pool but we did not use

pool was closed (not opened yet for the season)

pool needed little bit tending

the pool was open a little bit longer it was still over 80 degrees outside but it was closed for the

the pool location and size were a little smaller than expected

no real breakfast and the pool was close

looks rough on the outside but the inside and the rooms are nice. the pool is nice and clean.

wish there was an indoor pool

clean rooms, pool, excellent breakfast area and breakfast choices. efficient staff.

the room was great. the gym was good.

free breakfast

clean rooms, breakfast options are good

warm cookies and coffee at arrival very good hot breakfast

their breakfast was delicious as well

grandaughter loved the pool

the pool, gym

they loved the pool

the location wasn’t as close to the inner city as i’d hoped. pool smaller. no hot tub.

the room, food and pool

i like the pool area for the kids , and the morning breakfast

were not following the capacity guidelines at the pool

pool needs an upgrade but it was fun breakfast was hot and delicious the breakfast sandwiches is a

the pool with the exception of it not being heated and the kitchen

need a trash can in the kitchen area.

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

pool is small

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

pool clean ever thing clean smelled clean

miss the pool being open but i understand the covid precautions.

my kids loved the basketball court & pool

the pool could be heated.

pool was closed for one day

loved the heated pool and boys loved the basketball court. great breakfast.

the pool was freezing.

also i felt that for a friday night especially, the pool closed too early

two pools!

pool available, mostly kids

pool was cold atrium needed work

excellent service, super staff, great pool sauna and excerise area

i loved the pool and the rooms

pool was unite a distance away at another hotel

pool was fun

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

pool was beautiful. wonderful location. friendly people

our flight got switched and i called to see if we could get a early check in

free hot breakfast and on-site laundry.

easy check in, late check out

laundry facility washers had hair/detergent build-up and only used powder, which was not available

machine & laundry were broke the first night

it was well kept in common areas especially by the pool. and courtyard

no swimming pool need to get pool fixed asas.

i like everything staff cleansing the pool

swimming pool

staff, balconies, pool, and patio area.

in the pool both nights were screaming, loud voices which echoed in the pool/spa area

friendly staff, pool was great.

staff was very helpful, bar area nice, pool area was great.

there is also an indoor pool, and of course we love the doubletree cookies

pool was not heated nor was the pool room. it was not useable.

pool was clean and very enjoyable

the pool.

only problem i had was the pool

pool was clean and the water was at a warm temperature, it was not unpleasant

the pool was great. the breakfast was just what i needed. room was clean and well stocked.

no bar or no pool

the pool didn't work

that the pool was closed and shuttle to the casino and the amphitheater was not offered

water in indoor pool to be warmer and less chlorine.

pool was down..

pool is tiny and was closed part of our stay.

breakfast was awesome . loved the nice pool and comfortable beds

pool closes.

the pool and hot tub were nice extras, and

i hate to nitpick but it'd be nice if the pool was fixed. the listing did advertise a pool.

even though super cold outside, room and pool were nice and warm

stayed at this particular hotel because they had an indoor pool but the water was so cold i never got in and our grandson would come out shivering and asking

pool was small (we have 2 younger kids), parking is $19 day

the cleanliness and the pool was up and running

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

kids enjoyed the large room and space

the bar staff wasn’t very friendly and after a long drive that did not set very well with us.

the property is nice and the bar is great!

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone awake until 3 a

i liked how there was a sports bar connected to the hotel

the kids loved the pool and game room

like the pool, it was very warm

the swimming pool border was crumbling

the heated indoor/outdoor pool was a hit with our kids

friendly staff nice rooms. great pool and game room for the kids

room service was a huge plus, and the pool and outdoor terrace area was very nice

pool was cold

but the pool was beautiful and having poolside waitstaff was wonderful

i also didn t know the pool would be open already

great pool clean and up to date rooms

me and my family went to the pool and it was so nice and quiet we were the only ones their it was just wonderful

the pool was good as well as hot tub & never busy

rooms and pool area were clean and tidy

so many kids in the pool while our infant was swimming but other than that nothing.

the cocktail hour, the pool area, convenience of the parking.

they need a pool or hot tube.

needs a pool and a gym it s not spacious enough for a family either and there were bright lights in my

would like it if there was a pool for when we did bring the family.

no pool..a pool overlooking the missouri river would be awesome!

disappointed it did not have a swimming pool.

too much chlorine in pool changed colors of clothes. it was cold

breakfast evening social was great whirlpool and pool were clean and well stocked fitness center was very large with many

my kids enjoyed the swimming pool while the adults relaxed

pool towels way to small needed a few to dry off.

pool is honestly very small for such a big

the pool was nice as

i love the outdoor pool!!!!

the hours on the pool could be extended to 10:00 p.m. 7:00 p.m. is way too early.

was not any kind of directory of the different hours of the pool or spa

i enjoyed the variety of restaurants on the property, the spa and indoor pool

great amenities

ol, gym, hot breakfast)

kids loved the pool area

everything was clean, the pool was great

pool was a little dirty, there was dirt on the bottom of the pool and hair floating around in the

the room had a full kitchen so we got our own breakfast

wasn't expecting kitchen with kitchenware which was great!

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

full kitchen

this is not huge but there was only 1 garbage can in the apartment which was in the kitchen

booking.com had misleading information about the hotel and the swimming pool was shut down.

pool was not working, poor signage at entrance, traffic noise from interstate at night made it hard

the indoor pool was pretty cold.

clean and had everything we needed. very nice workout room and pool!

pool is smaller than it looks online, but i have no complaints at all

pool capacity being limited to 20 people due to covid-19

indoor pool and spa was small and crowed with families on the weekend we were there

cleanliness, heated outdoor pool, kick off hr, and location

the pool is amazing

the pool was great with half indoor and half outside

nice staff nice pool area spacious room

pool was nice and cold for it being so hot outside

the pool was set up nice with towels and very clean

nice pool, friendly front desk staff

the pool was small.

pool, nice outward appearance. staff helpful and accommodating.

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

location & outdoor pool

beautiful lobby, swimming pool

loved the pool with our kids

the hotel was perfect in that it had a great indoor pool, a huge breakfast & great location!

pool was small

than many of my peers at other hotels with less amenities), free breakfast, free internet, indoor pool, in-room fridge and

pool was chilly, kids didnt want to swim because it was too cold.

liked the indoor pool

pool doesn't open until 9am. would like it to open sooner.

loved the indoor-outdoor pool and large hot tub

complimentary snacks and drinks in the evening, great buffet breakfast, fun pool

indoor part of the pool was smaller than expected but it wasn't overly crowded despite the large number of guests

thought it was annoying we were only allowed in the pool from 4pm-10pm

the pool was clean and the water temperature was just right

tv was too small and the pool was out of service

liked the pool to be open

pool was nice, but could of been a little warmer.

the pool didn’t seem very clean, we pulled out multiple hair balls.

location. pool. breakfast. historic charm.

atmosphere and pool

charm and detail. pool area was very nice with great seats

hate those two gigantic white pots by the pool

the pool lounge was so relaxing and breakfast was fresh and delicious

the pool and hot tub were nice when we were able to use it

line was quite long on saturday (and there were limited spaces to sit down to eat it), and the pool felt a little small for the number of people

i love the breakfast and the pool in the hot tub most

nice swimming pool and gym

the staff the spacious rooms the breakfast and the pool

nice kitchen setup

breakfast was very good with a variety of choices

free breakfast upset my dad's stomach

the staff is friendly the rooms are large with a kitchenette and it is centrally located for our needs

rooms had full kitchenette and beautiful bathroom

the location was great. the pool was very relaxing and beautiful.

ol was great, too!)

there are good restaurants, an outdoor pool, theatre and it is a great location convenient to central west end restaurants and bars and

the pool was very crowded we did not get to swim but it was a holiday weekend i think on an average

pool and restaurants

the pool was very clean and my grandson enjoyed it

the pool was great

kids went to the pool 5 times in 3 days despite arriving the first day after 3pm

to schedule a slot for pool time

the pool was a little smaller than i expected but that wasn’t a big deal

the lounge was comfortable, and the open pool area was perfect

shared full kitchen worked very well for us with free coffee and fruit on weekends

i enjoyed the kitchen for a moment

gym, spacious lobby, kitchen and hot tub were great

friendly staff and great kitchen amenities

to get in the pool and it was so hot in the pool room i couldn't stand it

the pool was a great size

the pool was not used it looked like it needed some tlc.

the blankets were kind of itchy and to thin. the pool was a little to cold and very salty.

the pool water was a little dirty.

pool was nice, kids loved the indoor and outdoor access

the staff was amazing in the indoor pool and hot tub was also great

the pool area was stocked with towels and

very comfortable beds, indoor pool, free drinks, friendly staff

pool area was very clean, but a little cool

because of the bar on the second floor but wish i had had more time to use the amazing salt water pool and wished their hours were extended thru the week for that

wished they had a hot tub or tv in the pool area.

the pool was a little chilly but so great - perfect for playing with my kiddo

the amenities work out room and pool

we had a quick overnight stay and didn't use the pool, gym or bar at the hotel

two swimming pools both in good working order and easy to get to

cleanliness all over the hotel. hotel had 2 pools, outside pool was great!!

pool was not the best, no free breakfast.

friendly staff, clean, attractive modern decor, nice pool, hottub, and fitness center.

did not use pool or workout room, but everything else was wonderful