the swimming pool in the lobby. who thought that was a good idea?

didn t think the indoor pool would be closed

indoor pool

absolutely beautiful, 2-story foyer/dining/bar/pool area

room location and balcony overlooking pool

we spent 1-2 hours at the pool and another parent called the desk to inform them we needed towels

hot tub and pool closed after 11 pm. the shower was not hot either.

only other issue was pool was out of order 2 of the 3 times we tried to use it and freezing

clean pool

a nice pool area

shuttle drivers, evening and morning, were very welcoming, informative and helpful

breakfast was good

we left early but some breakfast items were still available

early check in was appreciated as we were able to change to attend a funeral

yummy breakfast

pool could have been cleaner the filter wasn't ever running my grandson and his dad, and i were

pool was slightly green

the pool

only thing is i’m not sure it had a hot tub or an indoor pool

they didn’t advertise the pool was an outdoor pool and i was expecting to get in a pool

love that we stayed on the first floor because we had patio access to the pool

very nice and clean kids loved the pool.

the pool location, size and set up stunk.

big pool

to enter the gym you have to walk through the pool

people to rinse off before they get in the go tub or tell them to shower before getting into the pool or

pool and gym

only thing that i could remotely complain about is the pool

the pool closed to early

my daughter truly enjoyed the pool. the customer service was exceptional!

no pool is disappointing

pool was closed

on the ceiling and when we woke up in the morning we found ourselves in the entire room and a pool of water the neighboring room was leaking through the floor and soaked our entire room with

continental breakfast wasn't very good.

great comfy bed and nice and clean room. breakfast was great...i had a waffle!

the pool area wasnt the cleanest and there were kids getting out of the pool and throwing up on the

the pool was a little cold in temp but other than that no complaints.

we specifically booked this hotel for the pool and breakfast and the pool was closed

the property was clean. the kids loved the pool. staff were friendly.

was never clearly disclosed that this hampton shares a pool and fitness center with the hilton next door

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us up

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

the room service was expensive and not worth the money. the food we ordered was not very good.

gym, coffee in room, quiet

shuttle to the airport was great

pool was kinda small

pool could be cleaner.

pool was not very clean

i was told on the website there would be an indoor pool.

we didn’t realize the pool was getting worked on until after we arrived!

comfy beds, friendly staff, long hours on pool

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

very clean. staff were knowledgeable. pool was nice and kept up well.

over all i loved the place and the fact it had a pool will be staying there

charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming pool is great cleanliness, tidiness, good vibes

the pool is currently

pool was listed as an amenity but was closed and it looked like it has not been opened for the

that it ddnt hve a pool

they have a pool but is not operating. other than that i love this location.

pool not available

appetize a pool that was not available

nice big pool and hot tub too

nice pool area for kids

because they had indoor pool but upon arriving they stated there was no use to the pool or jacuzzi

the pool and the setting.

the pool

employees were great all the staff the pool area was very clean i was very happy with my stay and will visit again thank

shuttle service what great, loved the indoor and outdoor pool

the cleanliness of the rooms. the option of an indoor pool and an outdoor pool was nice.

pool

pool clean ever thing clean smelled clean

pool is small

the pool was closed. the exercise room was closed

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

the cafe, gym and the pool area were all closed

i liked that the rooms had full amenities such as kitchen. with kids that s is so convenient!!

the breakfast was excellent always a variety of selections.

ennedy and rhonda) was great

breakfast both days we stayed was very good

tosha)

breakfast could have been a little different, i don't eat pork so they could have had a meatless

the room was great. the gym was good.

nice breakfast

also the breakfast was nice, was fresh and a nice selection

free breakfast

the pool location and size were a little smaller than expected

we didn't use the pool or fitness room but they looked to be in good repair

wish there was an indoor pool

clean rooms, pool, excellent breakfast area and breakfast choices. efficient staff.

pool wasn’t open

kids loved the indoor pool

pool water was a bit too cold for march

kids loved pool

guest fell in the pool area and the staff seen her on the floor and did not check on her condition, another guest and

pool was very relaxing after a long day

the pool, gym

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

the location wasn’t as close to the inner city as i’d hoped. pool smaller. no hot tub.

the room, food and pool

they loved the pool

were not following the capacity guidelines at the pool

i like the pool area for the kids , and the morning breakfast

the pool with the exception of it not being heated and the kitchen

pool needs an upgrade but it was fun breakfast was hot and delicious the breakfast sandwiches is a

it was a good experience enjoyed the breakfast and the bar

pool area needs some sprucing up

property was clean very quiet and relaxing the swimming pool was great and the gym the breakfast was

the pool and brekfasgvstaff

pool needed little bit tending

pool was closed (not opened yet for the season)

water in indoor pool to be warmer and less chlorine.

that the pool was closed and shuttle to the casino and the amphitheater was not offered

no open pool and satellite tv

the couch/hideabed was hard and uncomfortable to sit on. pool should be open

pool is out of service nothing was said before i booked room

pool was clean and very enjoyable

pool is the reason i initially came to holiday inn earth city

employees were very nice. our room was very clean, the pool was very clean as well.

pool was clean and the water was at a warm temperature, it was not unpleasant

only problem i had was the pool

pool was great, friendly staff, breakfast was good too!

pool was extremely cold

pool was nice and warm location was great

the breakfast and pool

room was clean and comfortable as well as the pool was clean and comfortable and the breakfast was

nice pool

the staff was great ; the room was perfect; fireplace out back; basketball court; pool, bbq area

the pool was freezing.

loved the heated pool and boys loved the basketball court. great breakfast.

the pool could be heated.

the outdoor pool was pretty and well maintained

the pool area had lots of smelly trash, no towels,

pool was unite a distance away at another hotel

pool was beautiful. wonderful location. friendly people

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

drinking fountain in the swimming pool area barely had water flow

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations before booking

the drain system was slow and no indoor poolud83dude12

i hate to nitpick but it'd be nice if the pool was fixed. the listing did advertise a pool.

pool is tiny and was closed part of our stay.

small pool and lots of kids couldn't swim i think they should have adult swim time

excellent service, super staff, great pool sauna and excerise area

also i felt that for a friday night especially, the pool closed too early

two pools!

very nice, very clean, very comfortable and quiet. really nice pool area.

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

the view and pool

no swimming pool need to get pool fixed asas.

breakfast and the pool

staff, balconies, pool, and patio area.

the pool wasn’t open but overall everything was good to me

the motel has a fitness room and pool

pool is outside and it wasn’t mentioned on the booking

this is luke the third time i went and the pool was down

most of the pool area lights were out

there’s a pool and amazing breakfast bar

pool was not heated nor was the pool room. it was not useable.

we also tried out their inside pool which was very refreshing

there is also an indoor pool, and of course we love the doubletree cookies

friendly staff, pool was great.

in the pool both nights were screaming, loud voices which echoed in the pool/spa area

the pool could've been open.

the pool was a little run down and could have used a cleaning. no biggie.

size of handicap room. and indoor pool

the pool was closed and it was inside. that was one of the main reasons i chose that hotel.

it was quiet and we had the pool to ourselves.

there was no pool or hot tub as shown in the reservation!

no pool..a pool overlooking the missouri river would be awesome!

needs a pool and a gym it s not spacious enough for a family either and there were bright lights in my

disappointed it did not have a swimming pool.

that's information that should be up front when booking wish they had a pool

the room, view, and pool were all beautiful, staff nice, casino was fun

river view, proximity to main street shops, reasonable rates, incredible spa and indoor/outdoor pool open year

the hours on the pool could be extended to 10:00 p.m. 7:00 p.m. is way too early.

i love the outdoor pool!!!!

the pool was nice as

ol, gym, hot breakfast)

the pool was too cold and a little small. now towel rack at all.

great amenities

kids loved the pool area

everything was clean, the pool was great

the bar and restaurant is great and just as friendly

the bar staff wasn’t very friendly and after a long drive that did not set very well with us.

but other than that, my husband enjoyed the bar downstairs

the property is nice and the bar is great!

had to go to the bar in the restaurant and ask for creamer and she pulled out a carton of half and half

waiting for the pool to open before i check out

great hotel! very updated facilities. clean pool.

the pool was freezing and to cold to swim in

still fairly new,shower was nice for me a 6'2 man& breakfast was nice& pool staff was great to

pool not heated

pool closes too early at night

pool capacity being limited to 20 people due to covid-19

cleanliness, heated outdoor pool, kick off hr, and location

maybe the swimming pool could be bigger

pool was small

loved that there was plenty of space for my big family and i also loved that there was pool that kept my kids entertained well we were at the hotel i also thought the setup outside for

the rest hotel, staff, and pool were amazing

the pool was small.

nice staff nice pool area spacious room

pool was nice and cold for it being so hot outside

pool, spa, and fitness center were pristine and fun

only thing i didn’t like was how there’s no other way to get to the pool or back to your room from the pool without walking through the lobby full of people other than

waffle, the option not to have room cleaned every day, the fact that we were the only ones in the pool

the cocktail hour, the pool area, convenience of the parking.

me and my family went to the pool and it was so nice and quiet we were the only ones their it was just wonderful

the pool; breakfast, the location is perfect

indoor pool and hot tub was nice, clean, and warm

pool was small

the hotel was perfect in that it had a great indoor pool, a huge breakfast & great location!

the hotel was awesome! pool is salt water, food is fresh, and the view is amazing!

pool water was too cold for an indoor pool.

extra pillows, comfy bed, and the kids enjoyed the pool.

wish the pool was open

the pool didn’t seem very clean, we pulled out multiple hair balls.

great parking, nice indoor pool

nice swimming pool and gym

the pool was nice and i liked it the atmosphere

i wish the pool and hot tub were bigger & outside but overall, that's not a big thing.

i love the breakfast and the pool in the hot tub most

the staff the spacious rooms the breakfast and the pool

stayed at this particular hotel because they had an indoor pool but the water was so cold i never got in and our grandson would come out shivering and asking

the cleanliness and the pool was up and running

pool was warm with the room warmer, so it felt great toswim

beautiful heated pool and nice gym

the pool and the attached open patio

like the pool, it was very warm

the heated indoor/outdoor pool was a hit with our kids

kids had a lot of fun at the indoor/outdoor pool and free arcade

pool/arcade room should be open a little longer, we were sad when the fun had to end at 10pm

breaqkfast and heated pool

i prefer an indoor pool.

room service was a huge plus, and the pool and outdoor terrace area was very nice

pool was cold

i also didn t know the pool would be open already

but the pool was beautiful and having poolside waitstaff was wonderful

the pool was gorgeous and perfect for a hot summer afternoon

loved the pool with our kids

free parking. very clean and very nice pool.

beautiful lobby, swimming pool

location & outdoor pool

pool is tiny

kids screaming in the pool.

my kids enjoyed the swimming pool while the adults relaxed

little far from downtown but across great mall pool very little

pool towels way to small needed a few to dry off.

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of the

very roomy, very quiet. good parking available. room included kitchen facilities,

the room had a full kitchen so we got our own breakfast

full kitchen

and even though the pool water was cold the pool itself was nice and in good condition as was the room it

there was a pool at the facility and also the staff was amazing

the kids really enjoyed the pool so we spent most of the time swimming

the pool closes early on weekends

the bathroom had been remodeled(very nice!!) the pool was nice for the kids:) thank you!

small pool. more like a puddle.

pool was too cold.

pool

indoor pool so kids weren't freezing while swimming, and breakfast was delicious

the pool was a bit cold.

pool doesn't open until 9am. would like it to open sooner.

thought it was annoying we were only allowed in the pool from 4pm-10pm

indoor part of the pool was smaller than expected but it wasn't overly crowded despite the large number of guests

complimentary snacks and drinks in the evening, great buffet breakfast, fun pool

loved the indoor-outdoor pool and large hot tub

pool was not the best, no free breakfast.

did not use pool or workout room, but everything else was wonderful

called to see if the outdoor pool was still open and they told us yes

cleanliness all over the hotel. hotel had 2 pools, outside pool was great!!

awesome pools!

kitchen in each room; free breakfast; close proximity to major stores like whole foods, home depot,

breakfast was horrible

i loved being able to do our laundry before the trip home

the staff is friendly the rooms are large with a kitchenette and it is centrally located for our needs

rooms had full kitchenette and beautiful bathroom

due to covid there was no breakfast, computer room, pool, etc but is to be expected

hall carpets could use a good cleaning and the pool and dining areas were out of service

the indoor pool was freezing.

pool

yea pool and breakfast weren't operating and it wasn't disclosed until after checking in

the ambiance. the pool area.

the pool lounge was so relaxing and breakfast was fresh and delicious

hate those two gigantic white pots by the pool

charm and detail. pool area was very nice with great seats

location. pool. breakfast. historic charm.

pool was well maintained

was wonderful with the exception of the pool

indoor pool room was wayyyy too hot

the pool seemed to have too much chlorine.

the pool and whirlpoolseemed to have to much chlorine it would burn your eyes after a while.

no real breakfast

to covid the pool and the continental breakfast were not available, which is totally understandable

quite friendly clean nice breakfast

staff was responsive and friendly. breakfast buffet was kept well stocked. nice fitness room.

bed was great, breakfast was fine, and the staff were so friendly and helpful

the staff where really nice and the access to the pool was really nice for the kids.

pool was great, especially for younger kids

the pool was a little chilly for me

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

our room was next to the pool so it was noisy with the in and out of guests to that area

no towels in the pool area, but desk staff brought some quickly when i asked for some.

and the pool towels were out, but i had no problem getting more at the desk

plus, the inside pool was wonderful

the indoor pool

was perfect, the workout room was amazing and the pool and courtyard area was very impersssive

pool and restaurants

wonderful from stepping inside, movie theater was great, pool was so nice n clean.

the pool was very crowded we did not get to swim but it was a holiday weekend i think on an average

the location was great. the pool was very relaxing and beautiful.

there are good restaurants, an outdoor pool, theatre and it is a great location convenient to central west end restaurants and bars and

we weren’t feeling like venturing out on our evening so we swam at the pool and they had the disney junior channel which was perfect for the

the pool was a little smaller than i expected but that wasn’t a big deal

the front desk staff was excellent. the kids loved the pool.

to schedule a slot for pool time

the pool was great

the pool was amazing

heated pool didn’t really feel heated

pool is not open because of the virus

the pool was closed

you could hear everything going on outside so it was impossible to sleep until the pool closed around 10-11