the pool wasn’t open

indoor pool was a bit small, but that’s alright

why close the pool at 10pm??

my husband enjoyed both the pool and rec center and he loved both

pool i like the workout room the breakfast i like when they have water bottles when you come in i

needed a indoor pool lol

and clean and were sanitized, comfy beds, friendly staff, comfy beds, gorgeous amenities, nice pool, nice lobby, free coffee in the

breakfast menu was not a good selection for the prices & the pool at night need more lights

rain couldnt use the pool.

the pool

i liked the outdoor pool

pool looked nice and staff was polite pleasant and helpful

the swimming pool.

there security guy was a bit rude to the children, when alerting everyone to get out of pool.

the pool

room was nice. pool and jacuzzi are also nice.

pool not heated

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

pool was outside but was nice.

the hot tub and pool was closed.

pool was not open, elevator closest to the room wasn’t working and ice machine was not

night staff was night as strict on the pool rules meaning she allowed over 10ppl to be in the

indoor pool

were renovating while there and the pool was closed, i don’t really mind the pool being out of use

bed was comfy, the front room was roomy and open, the bathroom was ok, and the pool was heated

swimming pool was outside and bed was too firm.

the pool was closed

i like how nice the rooms are and how friendly the swimming pool area

the hot breakfast and the pool

disappointed that the pool was closed during our stay

staff was wonderful, breakfast was great, pool and gym was both nice

rooms, indoor pool, nice vibe inside the whole hotel, quiet and calm,pretty

ms. millie is awesome!! enjoyed the indoor pool!

friendly staff, clean comfortable rooms, ok breakfast options, the pool and it was close to our event

pool was small

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

there where roaches in the room and the pool has been draining water

nothing was as represented in the ad, the breakfast was less than nothing, the pool was dirty and the jacuzzi didn't work and all we got was a big oh well from the owner, the

truck parking

we used the towels from the bathroom to dry off from the pool but then had to wait until the next day for clean towels to dry off from the shower

had only cereal and coffee for breakfast no microwave in the room and the pool was closed because it was green

coffee, juice machines did not work,and the pool was dirty

pool closed

they had a swimming pool

the room was great and had a nice pool, even gave us a breakfast to go in the morning.

i liked the exercise room, pool, and breakfast.

i liked the pool and hot tub and the breakfast and friendly staff

view of the room was in front of the swimming pool and we were located beside the exit door

clean hotel. nice pool area.

pool, hot tub

friendly staff and clean facility. pool area was clean and safe.

pool was great

staff the cleanliness the beds the indoor pool the breakfast the safe feeling, peaceable and close to food & stores breakfast person was

pillows were firm pool & hottub looked as if it needed to be clean

no pet fee

much to like i made arrangements for early check in with office but it was not communicated and no rooms were available until after 3pm

rooms we're dirty & the carpets were all stained, the pool was dark green & closed

the pool. it was clean and my daughter enjoyed it.

the pool was another plus for keeping the kids happy for no extra money

(minor) the elevator had muddy tracks or stains (possibly from pool users)

no pool to go swimming and no breakfast offered, hollow rooms so the noise was extremely loud

i find out that they also have a open pool

5 hrs after) the room was smelly and the swimming pool water was green

the pool hours were alittle off but okay

hopefully, the pool will be open when we come again

i loved everything, breakfast,pool. an overall cleanliness

pool had too much chlorine my eyes burned even just seating by the pool

everything was nice, not being able to access the pool was a huge disappointment.

our kids loved the pool

bed abd the kids loved the pool. i also loved the room had a curtain to separate the room

the pool could have been a little cleaner, however everything was good

sliding door was open to the outside by the pool/whirlpool area.

i liked the size of the room, the hot tub and indoor swimming pool!

beds are very comfortable with lots of pillows and extra blankets very spacious rooms with a nice pool

people coming back from the pool left puddles of water in the lobby and elevator that made it dangerous

pool needs to be heated in the winter time... it was super super cold

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

the beds were comfy. breakfast was good.

breakfast

breakfast was great

nice and clean.good breakfast.

everything was nice and the breakfast setup was great.

pool was cloudy but otherwise ok

the pool clean smelling good rooms

sleep great ! the pool was clean

the pool wasent open

the gym was a bit on the small side. also, the pool was a little small.

the breakfast was very nice

i liked most about the property is the cleanliness and the continental breakfast provided was great

breakfast was not ready @ 6:30 when i check out.

location was good and breakfast was good. staff very friendly

friendly staff, good breakfast and cleanliness of the room.

the loud noise by the pool

pool was out of order, was not informed til after checking in, that was one of the reasons we

pool was out of service

that the pool and hot tub was closed for the season bc it was outside

the pool was nice and the water was relaxing

get up lol,but overall the say for 3 nights was great, we did get a chance to get in the jacuzzi pool and it was wonderful and the water was at a great temperature and the staff is awesome they

the pool could have been better but we still enjoyed ourselves.

pool could've been bigger

the hot tub/ pool

no swimming pool

inside pool would be nice. but no complaints.

loved that they had the pool and gym open

need more plants and cover by the pool area to give it a more resort feel.

people was outside by the pool all night drinking an laughing loud talking all night

i love everything. the time slot for pool and gym.

like how we requested early check in, room by the pool and late check out and got all requests met

roaches in rooms, in halls, on walls. staff unfriendly. gym smelled of urine.

like how we requested early check in, room by the pool and late check out and got all requests met

i tried to buy another night since the people at the front desk didn’t want to give me a late check out (in covid 19 times with the hotel half empty) and i was shouted and through out

close to gymnastics competition facility

able to accommodate an early check in and when i had room issues they solve the problem.

it was clean. it was a first for me i even used the laundry facility.

the breakfast was fantastic

breakfast was excellent and the serving area was very well taken care of

everything went well. we enjoyed the room, breakfast, and location.

hot breakfast offered, pool open without reservation and not too many ppl even going in and was open pretty late

the kids had a great time at the pool

indoor pool/hot tub was open till midnight

indoor pool with spa

had a large indoor pool area

the pool area looked nice, but it was too cold to swim

the property has superb breakfast and all the facilities, including gym and pool

i didn't visit the pool but i saw the pool area and it was very nice looking

the pool

pool

pool was close for fall when it was still hot outside and could have used it..

fresh nice breakfast except potatoes but jernior and laura was very nice at front desk clean pool had fun in jacuzzi was

the pool area, windows were filthy, so much so that one could not see thru the glass

pool is small and was a little dirty. hot tub not working

pool very small and not nicely appointed

pool was nice, used that quite a bit

the room was small. pool was really small.

would have enjoyed the swimming pool if it was heated

pool although outside temperature was 84 f, reception do not accept cash as an payment for

pool area is drab

pool is a little small, and my only main tv didnt work bur secondary one did but they offered to

the swimming pool is small.

pool was indoors which was super exciting but the water was so cold i didn’t get in and my son

swimming pool was very small.

the pool was great as well

hotel with a big breakfast with many kinds of fresh fruit, biscuits and gravy, eggs, and more

the rooms are very spacious for a short or extended stay. very clean! great breakfast!

is supper clean, the room, the gym

very clean friendly staff very good breakfast

for evening reception and breakfast is absolutely horrible

the pool didn't work

hit the pool until they were finished

pool was fantastic, room was exceptional and value was awesome

the pool was beautiful

hopefully next time i’ll be able to get in the pool

staff was available, fast checkin, great room good breakfast, quite.

the only reason i keep making a reservation with you all have full size kitchen.

the mini kitchen in the rooms are such a great addition to the space

very clean, comfortable beds, large rooms, excellent breakfast with many choices

it was nice having a kitchen in the room

while sitting on the patio by the pool area we saw a few teenagers spitting into the pool.

pool and gym excellent carla is amazing, always greeted us with a smile super helpful do not let

the staff was friendly and helpful and the pool was amazing.

the beds are so comfy and the pool was a nice escape

the pool and gym were amazing.

nice pool and comfy bed

location was perfect and the pool was an added bonus

pool and spa were clean

they didn t tell me if the pool was open or not

the pool area is great! it was really too cold to swim, but the kids loved the hot tub.

the pool was nice, like having a small paradise right there

pool and room was open

the breakfast was not great and was way over crowded

breakfast options were great

breakfast wasn’t good the fire alarm went off every time i took a shower and the wifi

the staff, the room, the breakfast, the pool and lounge area all excellent ❤️ come to town for 'bucket list' trip to see def leppard

the pool was still under construction. i'm sure it's open now.

the pool was ice cold. and one staff member was really rude and unfriendly.

microwave didn’t work, pool had a bunch of bugs in it

and as if that wasn’t enough, the pool, walking area, water show, and nearby restaurants were all an added bonus

pool was outside and closed.

very small pool for such a big hotel

the pool was also very clean

pool closed

loved the beds. the hotel it's self was so nice. quiet and the best part is the pool inside.

the pool was the cherry on top

morning pool opening should be earlier to please early risers

the pool and the room

pool was not available

were deceiving staff was extremely rude and there are no elevators just stairs no inside pool just outside terrible property come on baby thank you come on sweetheart well bye-bye thanks i

the pool was nice on hot days

the bed. the pool

the staff was great, descent breakfast, and a clean pool.

it has a pool

location was fine. swimming pool was open.

we saw a person smoking something other cigarettes at the pool

the swimming pool is clean and is open til 11 pm. :)

very quiet and the clean pool

the mirrors and lights were pretty dope as well as the spa tub

the roaches they had and the spa tub was messed up

was nice but i didn’t get what i paid for the spa pole nor a mirror i just have to book early i see when i come

spa tub was broken to turn the water on/off and the hot water took to long to get hot the shower

dirty room small spa tub

beautiful lobby, friendly and accommodating staff. bar drinks were great and pool was inviting.

no spa/indoor pool

would not be tx without poor directions)

the pool is outdated and very small for the size of hotel, not great

pool closes to early.

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of staff (+)rooftop pool with bar is amazing (+) the pool area was amazing (+)the decor is gorgeous in all parts of the hotel and the rooftop pool sold me. (+)clean room, great pool, good food and drink. (+)beautiful hotel, absolutely loved the rooftop pool (+)rooftop bar and pool was amazing (-)only downside is that the pool closed at 7:30 at night (+)upstairs infinity pool was amazing (-)that the pool closed at 8 (+) stunning roof top pool with amazing sunset

had room service for dinner it was awesome

to come out, and we were served with pre-packaged jelly, butter and syrup as if we had ordered room service

great rooftop bar and heated rooftop pool

i didn't like that they didn't have room service

i love the pool on the 4th floor, its amazing

mass amount of unsupervised children in the pool

pool on 4th floor over looking city,,,, stafffwas very nice

a huge lounge area, elegant glass walls, and breathtaking views of the dallas cbd skyline and the pool

plenty of restaurants /bars and the pool was so much fun

the customer service, pool, fireplace, and hot tub

the pool was the perfect temperature

love the free breakfast and the pool area

the pool is small but we did went to an indoor water park so not really a big deal for us

pool

staff were wonderful, pool was excellent, rooms were clean and comfortable and a little funky

pay to park sucked no umbrella s in pool area

they had a pool party both saturday and sunday that was a lot of fun

location, easy to get ubers to/from, the pool, the quirky art work and the breakfast

staff was great location and i love all the decorations great for pictures the pool party was so much fun

stay was a little pricey but i paid it to be able to get in the pool but it was dirty and wasn’t not heated

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

pool was small.

the pool table was broken

even has a pool table

located, clean and spacious rooms, nice outdoor pool area, staff helpful and always around to help

the location and rooftop pool.

the view and the pool

the pool. very nice yo be out at the pool to relax.

pool wasn't open for who knows what reason

pool closed early for

great hotel in a very convenient location. pool was excellent.

they charged me twice and the pool was ice cold.

remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit rude

the rooftop pool and fitness center are inside and offer great city views

one and only complaint is that the pool is open to the public

swimming pool was amazing and the bed so soft

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

top class equipment in fitness center and lovely rooftop pool

lobby spaces, excellent restaurant and coffee shop, good fitness center and pool, convenient location to downtown shopping and restaurants

pool location was a bit disappointing due to it being between the building and where people

pool was clean

elevator was out, the pool i located outside & the neighbors are able to just come in through the side gate & party

wish the 24 hours market was stocked and pool was not operational

wish the pool was open 24/7

pool was closed despite the fact that adjacent pool was open

i was unaware the pool was closed! :( that was main reason i book this location was the pool

other rooms like the music or cinema because that access code were changed and we could only play pool and skee ball which was fine, but there was a lot more to do that we didn't have access to

pool was closed with no warning before our trip

the pool was closed a couple of days due to maintenance issues, but this does not reflect on the

no breakfast and the pool wasn't open

pool, although small, was clean and refreshing

pool closed

the pool wasn't opened.

to covid we weren't able to use the pool and they sidnt have a laundrymat on site for

nice pool area with grills to for a family cookoout

there are music speaker around the pool that play until pool closing

our rooms did not have good views. the pool was outdated and there was no hot tube,

warm welcome by staff at front desk and great outdoor pool

the pool wasn't very clean.

that the pool is outside

great staff, pool, and workout facility

room was clean and the pool area was clean and open

if there was a pool. it was invisible. work out room was available.

very clean, professional staff, great breakfast, laundry facility

stylish rooms and bar, nice pool area, big rooms with nice interior. excellent staff.

this restaurant also services the pool area, which also needs better staffing and service experience

to dart but best to arrive in daylight from airport close to many attractions lovely pool very nice restaurant on 9th

were friendly and helpful throughout the stay, from the doormen, to check in at reception, to pool bar service and restaurant staff, everyone was lovely

location, lots to do, amazing pool and beautiful rooms

great central location staff very helpful and friendly beds very comfortable good wifi

staff was very friendly, room was very clean and spacious. great location and spa was wonderful

the full amount of the reservation, plus the amount they charge as a deposit in case you get room service or have some other charge from the property

room service ended early and the restaurants closed really early too

room service was rubbish, did not bring items agreed and food was mediocre

having the ability to do laundry for $1

breakfast was delicious & the kids enjoyed the pool, walking around the city & the blacktop mojo concert & meeting the band

had a great experience with the hotel, went to the gym, pool and ate breakfast

the hotel gym was decently equipped and there was also an on site laundry facility where you could wash and dry clothes

great location. having laundry facilities is amazing when on a long trip. super helpful staff!

kids loved breakfast! nice location for jump over to children's hospital

we loved using the kitchen

open gym - this is what i need and they have it 24/7

parking so expensive and the drinks were very expensive i got two margaritas at the bar and it was not even top shelf tequila it was 47

is very expensive, the bar closed almost an hour earlier than advertised (on a friday

the pool was great as well

the water in the swimming pool is very turbid

our family really enjoyed the location of the hotel, the pool and the customer service.

nice stay, helpful guest services, clean room and pool.

bathrooms , pool

pool had no heat to it, so on a 90 degree day it was still too cold to swim in without the sun

balcony roof top swimming pool

the pool

great pool with amazing view of downtown

had a pool my kids enjoyed workout facilities

the room and pool

did not use pool, but it did look very inviting

we very much appreciated all the safety/ cleaning measures and reservations needed for the pool

the rooftop infinity pool is everything

were a bit disappointed that both the downstairs bowling alley and the rooftop infinity pool were only available to guests 21 yrs and older

pool was crowded but it was still cool.

location was perfect!! real exotic pool. great exercise facility.

like that the pool closed so early was not able to enjoy with it closing at 6pm an $39 for parking a lil high

pool hours sucked, should stay open later and open earlier

the infinity pool on the 16th floor is beautiful

really enjoyed resting around the pool and the staff was great

the pool had breathtaking skyline views and the rooms also had great views

gorgeous rooftop gardens and pool . great location

the terrace is amazing with the pool and the skyline view.

the pool but you couldn t always get a refreshment as the bar was only open minimal times

just wish the breakfast and pool hours were later but that is the same with all hotels.

just wish the pool and breakfast had later hours but that is true about all hotels.

the pool was a tad bit dirty

the pool was accessible by non guests. had to complain to the manager.

the pool was closed

the pool is not exclusive to hotel guests.

pool with beach club vibes

pool is awesome

pool area

property itself was very nice,clean,the room was superb and their pool was awesome ud83dude0a

pool area

very clean love the pool

nice pool area, hotel was very clean, decorated nicely, staff was friendly

the pool was nice especially at night.

also loved the pool

they were remodeling and the pool didn't look like it was open, more like a storage area unfortunately

the pool

the swimming pool, the location, restaurant close by and the price

the pool was very dirty and they were still allowing people to swim in it.

the pool had cigarette butts, looked dirty

big spacious room overlooking the pool

saw dog poop close to the pool side and areas around the staircases was not so clean

just cleaning up around the pool

love the swimming pool

the location should be in a more well lit location with a lot of lightning and the swimming pool should have operation hours listed

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the pool area had a great view of the city as well

never had any problem out of the staff i feel as biggest this hotel is you guts can have a better pool

the exterior is very dated and looks work out. the main swimming pool was closed.

year round outdoor pool is luke warm at best

breakfast buffet was excellent, the suite was great and large and overlooked the pool which was heated with towels provided

the beds were great. the pool was nice.

size of the room, the beds were comfortable. pool was awesome and it was quiet

i liked the location. the pool was nice. and it was in a very friendly community.

the ac worked well and the check in staff was nice. the pool was clean and ready to go.

the pool,comfortable beds.