like how we requested early check in, room by the pool and late check out and got all requests met

roaches in rooms, in halls, on walls. staff unfriendly. gym smelled of urine.

i tried to buy another night since the people at the front desk didn’t want to give me a late check out (in covid 19 times with the hotel half empty) and i was shouted and through out

like how we requested early check in, room by the pool and late check out and got all requests met

pool and gym closed at 9

get up lol,but overall the say for 3 nights was great, we did get a chance to get in the jacuzzi pool and it was wonderful and the water was at a great temperature and the staff is awesome they

only disappointment was that my daughter and i were looking forward to spending time at the pool

the pool area was smaller than it looked but other than that i enjoyed our stay there.

the pool could have been better but we still enjoyed ourselves.

pool

pool was close

the pool needed cleaned and hot tub wasn't running.

that the pool and hot tub was closed for the season bc it was outside

the pool was closed and we were not notified before booking.

the children out late by the pool.

breakfast was lacking but understandable with the virus situation and the pool definitely needs

the pool clean smelling good rooms

the pool wasent open

pool was cloudy but otherwise ok

you are wanting to stay here cause they have a pool don’t

that the pool is outside

if there was a pool. it was invisible. work out room was available.

room was clean and the pool area was clean and open

great staff, pool, and workout facility

the breakfast selections available.

i liked most about the property is the cleanliness and the continental breakfast provided was great

breakfast was not ready @ 6:30 when i check out.

breakfast

the breakfast was very nice

easy access from highway kind staff good breakfast good parking

the pool didn't look to clean and look like some people of the streets got in and went swimming.

the pool was closed

some of the staff were very friendly and welcoming especially the maintenance/ pool guy

just wish the pool and breakfast had later hours but that is true about all hotels.

the pool was accessible by non guests. had to complain to the manager.

breakfast was okay

nice and clean.good breakfast.

the beds were comfy. breakfast was good.

the breakfast was delicious

location for the dallas area right off the highway, gym was great, staff was amazing helping with any question i had and accommodating during my stay

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

our kids loved the pool

the pool was great we enjoyed

the pool was nice and clean easily accessed

bed abd the kids loved the pool. i also loved the room had a curtain to separate the room

indoor pool was great

i liked the size of the room, the hot tub and indoor swimming pool!

sliding door was open to the outside by the pool/whirlpool area.

the bathroom sink water flow was slow. the pool was not warm enough.

pool needs to be heated in the winter time... it was super super cold

beds are very comfortable with lots of pillows and extra blankets very spacious rooms with a nice pool

breakfast did offer much at all and didn't get to enjoy the pool due to so many wasp and wasp

the pool was another plus for keeping the kids happy for no extra money

it’s been used or touch they want change anything by the exit a dude was there ejaculating, the pool never

no pool to go swimming and no breakfast offered, hollow rooms so the noise was extremely loud

rooms we're dirty & the carpets were all stained, the pool was dark green & closed

the pool hours were alittle off but okay

i didn't like people from the outside who was not staying at the hotel can just come and use the pool when they want and at anytime they want

5 hrs after) the room was smelly and the swimming pool water was green

i find out that they also have a open pool

the pool was open

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

nothing was as represented in the ad, the breakfast was less than nothing, the pool was dirty and the jacuzzi didn't work and all we got was a big oh well from the owner, the

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

there where roaches in the room and the pool has been draining water

truck parking

they had a swimming pool

had only cereal and coffee for breakfast no microwave in the room and the pool was closed because it was green

coffee, juice machines did not work,and the pool was dirty

no one seems to care that the pool is green, that there was a leak in the hallway for 2 weeks, that the breakfast selection was

need pool

pool

loved the pool, per the grand-kids

swimming pool was nice

the pool hours aren't enforced and it was loud until after midnight a couple of nights

clean hotel. nice pool area.

the hot breakfast and the pool

but the pool need to be clean and maintenance more

swimming pool was outside and bed was too firm.

i like how nice the rooms are and how friendly the swimming pool area

just that we were disappointed by the pools closing

ms. millie is awesome!! enjoyed the indoor pool!

rooms, indoor pool, nice vibe inside the whole hotel, quiet and calm,pretty

indoor pool area was cold and i was locked out on the patio card reader wouldn't work.

friendly staff, clean comfortable rooms, ok breakfast options, the pool and it was close to our event

staff was wonderful, breakfast was great, pool and gym was both nice

pillows were firm pool & hottub looked as if it needed to be clean

fan in the bathroom did not work and to go to the pool there was no towels

this visit the pool needed attention. it appeared dirty.

friendly staff and clean facility. pool area was clean and safe.

the fact that the pool is indoor. everyone was pleasant and helpful

a walkthrough at the pool every now and then

bed was comfy, the front room was roomy and open, the bathroom was ok, and the pool was heated

the set up of the pool. the fact my son enjoyed himself, along with a few cousins, and a friend.

indoor pool

night staff was night as strict on the pool rules meaning she allowed over 10ppl to be in the

pool was outside but was nice.

comfortable beds and workout facility nice and pool nice.

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

the hot tub and pool was closed.

pool not heated

need more plants and cover by the pool area to give it a more resort feel.

had the pool to ourselves because of the safety measures put in place by the hotel

and no pool or gym access without rsvp due to covid

the indoor pool area was cold. it seems as if it should be temperature control issues.

inside pool would be nice. but no complaints.

room breakfast everything shower tv bed pool

the pool wasn’t open

too close to highway traffic noise and very small, unheated pool.

indoor pool was a bit small, but that’s alright

pool i like the workout room the breakfast i like when they have water bottles when you come in i

pool was not clean..

the whirl pool tub was dirty but over all experience was amazing

rain couldnt use the pool.

breakfast menu was not a good selection for the prices & the pool at night need more lights

needed a indoor pool lol

nice outdoor swimming pool but unfortunately it was cloudy and rained during our four day stay

no breakfast or swimming pool open

there security guy was a bit rude to the children, when alerting everyone to get out of pool.

the swimming pool.

pool looked nice and staff was polite pleasant and helpful

no pet fee

much to like i made arrangements for early check in with office but it was not communicated and no rooms were available until after 3pm

pool and hot tub was out of service would have been nice to go for a dip after a long days drive

to texas freeze and water shortage, we weren't able to use the pool

pool doesn't open until may and all of the ice machines aren't working

eventhough advertised online, the pool and gym were not available for use

could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub

loved how clean everything was from the room, the pool, even breakfast

wifi was great and the pool was clean

pool was open the first day but 2nd day was closed due to covid-19

pool, would have been nicer if it were heated! more tables around pool.

the lift at the pool wasn’t working so i couldn’t enjoy the pool

pool was tiny and dirty

pool was nice great landscape around it and the patio

pool was dirty

also that the pool was closed

it says indoor pool online. it s absolutely not an indoor pool.

not a heated pool! if 1 could dream

the pool was wonderful

the pool was nice!!

pool was closed

hot tub and pool were a great bonus

very comfortable room, good security, and greatly enjoyed the indoor pool and very well stocked weight room

breakfast was good and the pool and hot tub are nice

heated pool

the pool was the main reason we had booked, and it was beyond our expectations

rooms were clean and pool was fun

spa tub was broken to turn the water on/off and the hot water took to long to get hot the shower

the roaches they had and the spa tub was messed up

the one part that really sucked is the jets didn’t work in our spa tub

was nice but i didn’t get what i paid for the spa pole nor a mirror i just have to book early i see when i come

spa tub was too small for two people comfortably

they were remodeling so pool was closed and the hallway was tore up.

we booked the hotel for the pool and the pool was closed during our stay.

was sold on the listing because it had a pool and workout room

location, breakfast, pool

hotel clean, comfy nice pool good breakfast and quiet

backdoor lock, swimming pool could have stayed open a little longer

we used the pool and the laundry room during our stay both were very clean and we'll kept

pool was nice but hot tub wasn't working properly.

everyone was so nice. breakfast great and pool even better.

swimming pool breakfast, bed, bathroom, shower,

kids had such a great time swimming in the pool and the beds are very comfortable

the pool area and staff was very helpful and friendly.

there were acreaming kids at the pool late in the evening

nice pool

that it had starbucks in the lobby, a fitness center and a pool

pool,spacious rooms, nice tub, kind staff,

the pool is definitely an extra perk, too

have been coming here for year's, i like the quiet area and how walmart, starbucks and a pool is at my footsteps

the pool did not look clean

small pool

there was a pool for the super hot weather although we were too busy with our family itinerary to take

no breakfast... pool was closed...

no breakfast, pool was not clean

pool needed to be worked on, and cleaned

swimming pool is still closed and the ice machine was empty

the breakfast was fantastic

great location. plenty of convenient places to eat and shop for incidentals! great breakfast!

it was clean. it was a first for me i even used the laundry facility.

everything went well. we enjoyed the room, breakfast, and location.

breakfast great toiletries free cookies at the front desk i will also stay there for 1 more week

hotel with a big breakfast with many kinds of fresh fruit, biscuits and gravy, eggs, and more

the breakfast was above average and i liked the kitchen supplies too

newness, large suites with kitchenettes fresh fruit and large breakfast selections free

newness, large suites with kitchenettes fresh fruit and large breakfast selections free laundry

the location and breakfast

the pool and love the room

hopefully next time i’ll be able to get in the pool

unable to use the pool, it was under construction

except would be amazing if they added a jacuzzi/hottub next to the pool, that would really clinch the rebooking here

the pool was nice too

have been nice if breakfast started earlier than 7am because the hotel was full of women there for a women’s

the kitchen area. the pull out couch. the fluffy pillows. loved the long body pillow!!

nice kitchen area with the real dishes and silverware and glasses

size, comfortable beds, decor, kitchenette, grill area, the lobby was neat and clean, a/c in room working great, quiet room,

breakfast was always good

i loooved the pool and the convenience of the location. rooms were nice and spacious.

the pool was clean

the pool area is great! it was really too cold to swim, but the kids loved the hot tub.

fridge had no freezer. pool wasn't deep enough. there was no hot breakfast.ud83dude15

i like that they are pet friendly and the kids loved the pool.

pool hot tub

the pool and the room

indoor pool/spa is great too

the pool was nice as well

pool closed

i didn't visit the pool but i saw the pool area and it was very nice looking

as a bonus, the water in the pool was cold when it was 105 degrees outside

the pool area looked nice, but it was too cold to swim

pool area was beautiful and the complimentary breakfast was delicious

the pool was a little small and the hours weren't 24 hours like others

the indoor pool open till midnight that was nice.

indoor pool/hot tub was open till midnight

the indoor pool, the staff was excellent and most of all very clean

the kids had a great time at the pool

superb cleanliness no loud noise everything was clean from the front to the back the pool and hot tub superb

pool was not clean and room carpet was sticky and my feet were black from walking on it for a few

very quiet and the clean pool

location was fine. swimming pool was open.

the pool is outdoors next to an alley and unsecured. the

it has a pool

pool and room was open

the pool was nice, like having a small paradise right there

the breakfast was delicious and had some of the freshest fruits i've ever seen in a hotel

breakfast was really good as was the breakfast staff, great location.

the breakfast was not great and was way over crowded

the bed. the pool

the pool was nice on hot days

no breakfast swimming pool close

pool was not available

the staff was great, descent breakfast, and a clean pool.

pool was closed early due to a guest regurgitating in the pool

pool not open

outdoor patio was decorated nicely, i just wish it had umbrellas for shade during the day and the pool setup and ambiance was also decorated very nicely, i just wish it closed a little later to

the pool and gym were amazing.

the staff was friendly and helpful and the pool was amazing.

pool is small and was a little dirty. hot tub not working

pool wasn’t too clean and the hot tub wasn’t working and it was dirty

pool was close for fall when it was still hot outside and could have used it..

pool was small and cramped with no lighting at night.

the pool area, windows were filthy, so much so that one could not see thru the glass

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of staff (+)rooftop pool with bar is amazing (+) the pool area was amazing (+)the decor is gorgeous in all parts of the hotel and the rooftop pool sold me. (+)clean room, great pool, good food and drink. (+)beautiful hotel, absolutely loved the rooftop pool (+)rooftop bar and pool was amazing (-)only downside is that the pool closed at 7:30 at night (+)upstairs infinity pool was amazing (-)that the pool closed at 8 (+) stunning roof top pool with amazing sunset

location slightly out, but free shuttle was a good service.

unfinished , it could have used a table with possibly 2 chairs to eat at if we choose to have room service

great rooftop bar and heated rooftop pool

i didn't like that they didn't have room service

the room was small. pool was really small.

pool was nice, used that quite a bit

would have enjoyed the swimming pool if it was heated

the pool area was a little dreary

pool although outside temperature was 84 f, reception do not accept cash as an payment for

very small pool for such a big hotel

the pool was also very clean

pool was outside and closed.

the pool was still under construction. i'm sure it's open now.

microwave didn’t work, pool had a bunch of bugs in it

the staff, the room, the breakfast, the pool and lounge area all excellent ❤️ come to town for 'bucket list' trip to see def leppard

and as if that wasn’t enough, the pool, walking area, water show, and nearby restaurants were all an added bonus

the pool was ice cold. and one staff member was really rude and unfriendly.

pool was indoors which was super exciting but the water was so cold i didn’t get in and my son

pool was too cold to use

indoor pool was cold. not unbearable but shoulda been warmer.

pool is a little small, and my only main tv didnt work bur secondary one did but they offered to

swimming pool was very small.

pool was smaller than in the pictures

the swimming pool was very small and not appropriate at all, the rest was perfect!

would not be tx without poor directions)

no spa/indoor pool

beautiful lobby, friendly and accommodating staff. bar drinks were great and pool was inviting.

location from the convention center, swimming pool, room!

they had a pool party both saturday and sunday that was a lot of fun

location, easy to get ubers to/from, the pool, the quirky art work and the breakfast

i wanted to relax and read by the pool but there was a big party with a dj going on

the pool was only open to those under 21 during certain off-peak hours.

kid friendly great breakfast and the pool stays open late

larger than normal outdoor pool

pool outside.... online stated inside pool

nice pool

pool was outdoors and the workout area only consisted of treadmills and a stair stepper

pool on 4th floor over looking city,,,, stafffwas very nice

a huge lounge area, elegant glass walls, and breathtaking views of the dallas cbd skyline and the pool

the pool and hot tub area are beautiful

beautiful views! nice pool!

mass amount of unsupervised children in the pool

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

and you can't go wrong with the pool table

the pool area looked nice, it was just too hot for me to go out there and use it

the 1st level bar/ loung and pool table are great

even has a pool table

clean pool

pool with grilling area

pool was closed for some reason

pool was clean

we loved the pool area and the free shuttle to the dallas aquarium

other rooms like the music or cinema because that access code were changed and we could only play pool and skee ball which was fine, but there was a lot more to do that we didn't have access to

pool was closed with no warning before our trip

pool was closed despite the fact that adjacent pool was open

the pool was not treated or maintained properly,because the bottom of pool was very slippery

yes there are a lot of homeless all over dallas - read reviews here saying they hang out by the pool - they don't

nice pool area with grills to for a family cookoout

had the pool heater off and the hotel was full of kids for the national cheer competition, we would've

pool atmosphere was awesome

the hotel was clean, as was the pool

our rooms did not have good views. the pool was outdated and there was no hot tube,

the rooftop pool and bar is amazing, so nice to relax during both day and night

pool was wonderful

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

swimming pool was amazing and the bed so soft

lobby spaces, excellent restaurant and coffee shop, good fitness center and pool, convenient location to downtown shopping and restaurants

the spacious room and view. also enjoyed the indoor pool.

pool was phenomenal as well as the location

the rooftop pool and fitness center are inside and offer great city views

the indoor pool

self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd floor, view from 24th floor room was

location and pool on 9th story roof was awesome.

located, clean and spacious rooms, nice outdoor pool area, staff helpful and always around to help

the pool. very nice yo be out at the pool to relax.

pool was clean

and the hotel swimming pool was on 9th floor close to all the

the bed, the gym, the breakfast, the laundry facility

everything was very clean and breakfast was very good.

brilliant laundry service available also

breakfast was great for my kids, husband and i !

the breakfast was great and having laundry facilities on site was a nice perk.

kitchen with full size fridge, microwave, sink, and coffee maker

did not expect the kitchenware will be provided at the hotel but they did

the room was clean, fully loaded kitchen and decor was nice and sleek

this would be great place for extended stay or with kids

rooms are very large great kitchen fully equipped

the pool was great as well

swimming pool

bathrooms , pool

nice stay, helpful guest services, clean room and pool.

our family really enjoyed the location of the hotel, the pool and the customer service.

down market in the room service menu

great corner room with downtown scene. restaurants and bar on site are top-notch.

we also ate at the hotel restaurants

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

great central location staff very helpful and friendly beds very comfortable good wifi

the waterproof rooftop pool and bar was a vibe every night with dj

clubs & rooftop pool/bar get a bit overcrowded at night

the pool areas (both the roof too and 4th floor locations) were so inviting

the room was beautiful - bathroom was huge, convention rooms were on point, rooftop pool party was amazing

the rooftop infinity pool is everything

location, lots to do, amazing pool and beautiful rooms

to dart but best to arrive in daylight from airport close to many attractions lovely pool very nice restaurant on 9th

were friendly and helpful throughout the stay, from the doormen, to check in at reception, to pool bar service and restaurant staff, everyone was lovely

this restaurant also services the pool area, which also needs better staffing and service experience

called,,welcome snacks”, unfortunately and disgusting it was old, fruit was rotten and musty… pool was really cold, but this was not a problem