rooms were simple, but lovely; the garden and pool was very sweet and the hosts were very gracious

the pool was lovely and it was so nice seeing paloma the dog and cleopatra the cat

no sun reached the pool area so no real chance to sit in the sun.

the garden with the small swimming pool has a wonderful atmosphere, especially in the evening and the owners even ordered us a hot

very nice hotel with a beaufiful garden, small pool and kitchen

very helpful manager, nice room mit a/c and hammock, pool area nice and clean

plenty of space to chill out at - the pool, the kitchen/common room, the terrace

the pool looked great

kitchen and living area plus pool were

there’s a lovely little pool downstairs with a great mix of people of all ages and a gorgeous rooftop terrace with a

hot water, toiletries, free drinking water and coffee too in the mornings, wi-fi, lovely pool, open air kitchen as well as toaster etc

location, beautiful garden with a small beautiful pool area

the pool was darling in the courtyard super cute to the staff made it over the top they were super

nice court yard. cute refreshing pool

if you can raise the temp of the pool water a few degrees that would be so wonderful.

food at the pool restaurant is poor - avoid, so are the drinks

pool chairs always

pool dj was annoying

the pool wait staff were excellent (especially alan) the restaurant wait staff were excellent and

busy noisy pool.

great pool and bar area, clean rooms, roomy bathrooms

nice pool very clean good drinks

on the beach/water, close walk from ferry, had a pool bar, close proximity to downtown

pool filter was not working until checkout day

after hours bar when pool bar closes

lovely pool and relaxed atmosphere

clean and quiet

good breakfast, friendly staff, great location, comfortable bed, great pool area, quiet.

en though there was loud music across the street), surprisingly large pool and shaded area to lounge next to it, friendly helpful staff

beautiful garden with big swimming pool in the middle of the centre of cozumel

location, outdoor area, breakfast and pool

breakfast was poor and swimming pool not useable

the pool is big

it was nice having the swimming pool

enjoyed hanging out by the pool in the evening

that was a jackpot gem and the pool is cristal clear

rooftop view with infinite pool

very good breakfast on the roof with a small pool

we loved the roof top pool and the breakfast on the roof with view was amazing too

great staff. great location near the center. the rooftop pool is nice to relax in the afternoon.

pool is great especially for kids

also beautiful pool area and a lovely bar

staff was fantastic, breakfast excellent, pool was stellar and the view sitting at the pool was wonderful

great views from pool and patio

hammocks a plunge pool a palapa and a nearly private beach what more could you want

we had a late return flight and they let us stay well into the afternoon to eat and enjoy the pool

atmosphere, staff were amazing, pool was relaxing and warm, tv had both english and spanish movies all the time, right across from

layout of pool, activities, lighting at night was lovely

love the people, beach, food, pool, comfortable clean rooms with nice hot water and good air conditioning

pool was super large, food is excellent and the little reef off the beach was enjoyable for

book thinking that this hotel didn't have a swimming pool

nice pool

awesome breakfast and pool a block away that you can use at their sister hotel

pool was tiny and in lobby and not at all a place to relax or swim it s just for looks and filled

view from the pool area, warm pool, great location

amenities - pool area can be a bit noisy in the day, due to entertainment

noise from the pool is very loud

confusion with the difference between pool towels and room towels

pool area is big with lots of places to sit

i also enjoyed the large pool and the snack bar beside it

beautiful roof top pool and comfortable room

the rooftop with the chillout area and the pool was super nice and you had a great view over the harbor

lovely rooftop with a great view and cute little pool

the rooftop pool is refreshing to have, though there isn't a bar

i liked the pool, nice view from the

the pool is clean

good pool

they offer basic accomodation for a great price, and the hotel even has a small pool, perfect place to meet other guests

the pool area was brilliant, and the colour scheme of the whole property was stunning

location, nice pool, big room with a big bed, staff agreeded to keep our luggage before the check-in, fast wifi,

wonderful clothing-optional terrace pool zone and friendly staff

also, the pool was super nice, as during the quarantine was not allowed to go to the beach

the pool is nice and the way they have the hammocks and lounge area

the rooftop pool is just awesome for sunsets

environment, the pool, the location and the best of all was the vegan restaurant with a superb menu

the pool was nice for a refreshing dip

case of emergency there would be no one to assist and also there was a lot of people and noise in pool area at 3am one night (i was in room 11 right next to it) for a while and there was no

small but great pool with sunloungers and resident iguana

the outside area is inviting and the pool area is perfect to rest

water in the pool felt dirty, kind of like gluey

room service every day, spacious rooms, friendly staff, they clean the pool multiple times a day as well

the hotel is very clean and has a small, but nice pool

room next to a cool little pool

the pool and common areas were nice! great staff and location

everything: location, the swimming pool, staff and breakfast

pool on roof,have stayed many times for 3 months stay

the pool area is super nice & clean

excellent location and amazing view from the rooftop pool !!!!

sight parking, great central location, delicious breakfast, friendly staff, beautiful rooftop pool area

location and great service with a great breakfast and friendly staff great rooftop pool with good views of the

the center but still quiet, the stuff is excellent and sweet, great shower with hot water, cute pool

pool looked small, but was adequate as i got used to it

the staff was very friendly, the area around the pool well maintained an cosy and our room felt like a ballroom

nice garden with a pool (but we didn't use it)

great location, friendly staff, property inatallation, pool clean

dirty pool in evenings

breakfast, pool, away from tourists

grounds with great pool and super cute motorcycle swings made out of tires

a big pool and a nice terrace to take some drinks

pool was a little dirty

overall was a great location and the pool was absolutely fabulous

nice pool

pool was very nice and they even book you a scooter if you ask

the pool was also nice

nice pool

attention to detail, the bar area, breakfast area, roof top with view and pool, the privacy getting in and out, the awesome bartender ivan, the gorgeous girl at reception

newly renovated rooms, bathroom, cleanliness, rooftop pool, staff, location

breakfast not included. no pool.

although, the hotel has no own swimming pool, you can go to another hotel more up north and use their facilities for free

staff - good located close to the ferry-station (5min by feet) and restaurants - comfortable pool-area on the roof (you get extra towels for the

the hotel is brand new, excellent facilities, big room, infinity pool

close to many good restaurants big rooms with v comfy beds, every room with a sea view has a pool and snack bar on the first floor and undercover secure

pool was small no pool towels were available

pool and restaurant

pool could be warmer during the cooler months

outdoor pool and view are really beautiful

beautiful view, great staff, intimate, nice pool.

clean pool

quiet hotel with beautiful grounds, nice pool and patio furniture

the pool area is a bit shabby and could do with a clean up

we didn’t use the pool but it is a pretty feature in the design of the hotel

room was clean, the pool water was a little cold but thats my personal opinion

caribe has character - i loved the plants lining the walkways, the giant palm next to the pool, and the feeling of being in a private hideaway

beautiful hotel with little swimming pool. very quiet area.

nice big pool

gardens and pool area are lovely and very well kept

the pool to cool off and hot tub to warm after dive, nice

the pool was clean and nice to relax in

great pool

the pool was green the entire 2 weeks of our stay.

we loved the hotel, the ambience, the pool, the restaurant

heated pool

small pool and beautiful grounds are quiet and relaxing

lovely clean pool and rooftop restaurant

would suggest more chairs around pool area and that the chairs at the beach would be set up earlier than 11 am

beautiful setting, friendly and helpful owners, pool.

great bedroom and swimming pool

cool motel with a pool and neat courtyard

eco-style, great to have the pool, very friendly caretakers who are quick to respond

hat a very good time at casa cielito, it was clean and the pool outside was perfect

the pool was nice as well as happy hour each evening

were friendly, nice to have a pool with a bar, good location between evening entertainment and the beaches

like the pool, the friendly staff, the easy access to the dive boat dock

grounds are really pretty with a cool little bridge to the ocean and a pool by the water

pedestrian bridge made me feel safer with children crossing from the beach to the pool side

excellent value, food was great, all clean and pool was great

food is delicious and the staff are amazing. pool by the ocean is great.

the location, pool and staff

was very nice, pools were clean and nice and the food was really good

there are many bars, snack bars, restaurants, pools, and activities to do

great pool and sun lounger area and steps straight down into the sea for snorkelling

the private pool, mini

comfortable bed, great balcony, nice pool/chairs, ladders to get in and out of water

good location next to the sea with seaview nice pool and their own sandy small beach on the cliff next to the sea

swimming pool a plus

the pool is amazing and the beach area is clean and accessible, right next to clear and beautiful

internet is weak in the hotel rooms, works better in the lobby or by the pool

bert great place. clean and modern. great breakfast. pool and private sea access really cool

don't have selection on drinks like others hotels,and the water pool is cold,you need music in the pool area

very clean and modern. the position just on the sea, the breakfast area and the pool

the sea view rooms are spacious , comfortable which a large balcony overlooks the pool etc

highly recommend watching the sunset from your balcony or the infinity pool, stunning

property is amazing - from infinity pool to design attention to detail throughout

the pool, the hot tub, the vibes, the view. everything

to the ocean, direct ocean access with good snorkeling, very friendly staff, nice lounge and pool area, breakfast was good (try the pancakes

there were no railings to hold onto getting into any of the pools for

the rooms are comfortable and have all that you would need, but the grounds and the pool are where you need to spend your time

the decor is beautiful and it has its own beach, couple of pools

the pool areas were so nice and it was amazing to snorkel straight from the pier!

the infinity pool

property was beautiful with a private beach/cove that was easily accessible from the pool area

efficient staff, luxurious surroundings with a fantastic pool and beach

had originally booked the cheaper room with pool view, but the room was disappointing and overlooked a roof of an adjacent building

areas for snorkeling where we saw pretty fish and interesting corals, and very nice infinity pool right next to the ocean

the pool, hot tub, beaches and other amenities were great

breakfast was very nice

was good to have free parking onsite

if i had to dig deep, i might ask for a few more vegetarian options at the beach bar for my super picky husband

beach club bar was unwelcoming and expensive

the plumbing worked as it should, clean room, helpful staff, security at the parking lot so we didn't have to worry about our scooter

loved the location and the pool and beach area

bad dj at the pool, it ruined the mood

the pool next to the beach is huge

swimming pool was

position, all the room looking the ocean , very nice pool and sky deck pool free

pool gets no sun during the day due to the trees

pool is heated and staff were friendly

suggestions for improvement would be to re-tile the explorean pool

grounds, the pool, some hotel tour's, most of the staff

the pool and restaurant are never crowded

warmer pool water.

pool bar was closed

the pools and customer service is excellent

was two staff members that weren't nice at all, the guy in the pool towels with tattoed face yelled at me and the old man at the varanda restaurant who greets

the pool is stunning and the views were impeccable

can complain about the sound of the parties during night because all the rooms are faced to the pool area where the shows happen

the pool was cold and needs to be heated!

fresh coconuts, special meals, preferred seating, et al aaron - constantly on the move around the pool and quickly by your side to serve awesome beverages manuel - flambeed bananas at the mexican

super friendly staff in an amazing location. really great facilities/pool and food.

beach was closed. we are used to hanging at the beach . we stayed at pool more

the pool was beautiful and the drinks were delicious

little far from the center, the pool with the bar has a shade until 2 o'clock in the afternoon

having part of the beach and the family pool be non smoking, as well as the areas immediately adjacent to building entrances, would help

no music by the pool

the room was perfect, very quiet, the beach is amazing, the pool bar is cool.

enjoyed swimming pool, peaceful and quite

was noisy and thus closed/ inaccessible a large part of the resort it left only one small pool for all only two restaurants were open each night

the pool are cleaned daily and the beach is clean and seating very good for sunset pictures or just

the pool is very small and there is no ocean view

sewer system underground, was so bad in certain area around the bathroom next to the swimming pool

swim up pool was kind of cold because our area was in the shade so having a spot in the sun would have been

we had an amazing room, with a beautiful view of the pool and ocean

ordeaux) food not nice. the pool needs maintenance.

beach and pool areas were beautiful

pools seemed murky and dirty when we first arrived

they had fun activities for everyone in the main pool

had stayed there previously and returned based on the all-inclusive package, beautiful pools and beach, combined with adjacent scuba facilities

the hotel has many nice pools, activity areas and a pool for children

our elementary-aged kids loved the pools, water park, activities, music, and action and we felt safe letting them move about the

nice kids pool & nice pool for adults & beach area was

close to swimming pool

we enjoyed the nightly shows and liked the pool right on the beach

a later pool and bar closing time.

the pool being adjacent to the beach meant you didn't have to

very nice view from the pool. clean very friendly staff ud83dudc4d

the beach really was incredible, almost no one there, direct view at that beautiful sea from the pool

it was good to be 15 mins walk from town it meant it was quiet and peaceful and the view from the pool of the sea was great

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every morning was some checking

we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and jacuzzi only a few meters from the sea

we used the spa for a swedish massage, it was amazing

comfort, herman miller chair for home office, spiritual activities, pool, beach, quietness

beautiful private beach, saltwater swimming pool, and lots of places to hang out

beach is beautiful as are the pools

buffet lines, no one drunk and rowdy in the pool vaping etc)

ud) kids' pool

last stay, such as the cafe providing coffee and cakes throughout the day, the bar near to the pool, which has been remodeled and now actually includes a pool bar accessible whilst in the pool

pillows can be better, in the pool of the kids has a two step, that in the night don't have lights and its a little dangerous if

like it more if they had servers working the pool and beach area so you don't have to leave your chair

was well maintained, pool in a great location

everything was excellent, beautiful beach i loved the food the pool very nice staff

breakfast was great

location, attention, breakfast.

breakfast doesn't include dietary restrictions for included breakfast cost

are lovely, restaurant food and menu is great (free breakfast is very basic but tasty enough)

breakfast could have been better

small shallow pool

the pool is small but nice and refreshing

room cleaning every day was good wish the pool looked a little cleaner maybe it was the rain

center of everything, excellent pool, 20 meters from the ocean. all was ecellent.

pool is to shallow for adult use. entertainment staff, food and service is a top notch.

great pool area, very good restaurants, great staff. nice rooms

ferry right next to you, small pool, smell of mold, everything was always wet.

pool volleyball games were great fun and got us talking to other guests

pool,horrible room that they wouldn't change,jackhammering till 2am 3 nights in a row from

the pool was very clean and in the rooftop

pool on the roof was dirty and there was a lot of bird droppings

pool/bar terrace was closed

a rooftop pool would be prefect

there was no pool in sight and there is no elevator

cozy and chill, a nice place for relax, definitely an amazing place, it also include a small pool which is comfortable

location, staff friendly & helpful, great a/c, all rooms ocean & pool view, only steps to the beach and 5th ave

in the middle of all the action, chill by the pool or on the beach lounging with excellent service all within moments

friendly staff, nice pool on the property

the rooms were big and it has it's own small swimming pool if you don't like sea water

pool

let a guest play boom box like music by the pool till 4am and after

noticed outside around pool was never cleaned booked through booking

we asked if we could leave bags and swim in pool in the afternoon as we had a late flight it was no problem until they suddenly said we had to

big room, water in the pool was warm, great ac and nice staff.

hot tub, location, pool, terrace, friendly security guard that seemed to never go home.

the pool and patio area was really not very appealing, but we spent our time on the beach and enjoyed

the pool was small and the whirlpool wasn’t hot

pool is small so options are pretty limited

pool is quite small - would be a bit awkward if many people wanted to use it at the same time

the pool, my kid love it

hotel with swimming pool and beach

specially in the restraints by the pool seemed annoyed frustrated or mad

the outdoor area is huge, and i've stayed close to the pools, which was great, but was pretty far away from reception and the night bar, which it was

the view of the beach! the coconut trees! the pool facing the beach!

looked elegant, all you can drink and eat, beach side chairs with hoods, outdoor beds near pool and a couple on the beach, infinity pool looking over the ocean, late night snacks when you

i loved the many places to sit, relax by the pool, how the beach was easily accessible from the main pool deck

we paid for a pool view room and the room we got given, couldnt see a single piece of water

r drinks and snacks) and dinner, all meals were served a la carte

there's always availability at the pool or beach to find chairs during the day or the staff will bring out more to accommodate

calm and quiet, nice little swimming pool, close to everything

the pool is spotlessly clean and very refreshing and the lounge chairs comfortable for a peaceful day

maybe the hotel can extend the pool hours.

the landscaping and pool wonderful

however would be nice to have option for a drink by the pool for

r me)

on the beach, massive pool, bars, tennis courts and other activities available

the food at the restaurants but there no words strong enough to describe the hotel with the pool bar in front of a wonderful beach

sometimes music around the pool was quite loud, but it wasn't very uncomfortable

more chairs by the pool.

the rooms are amazing, staff is great for anything you need. cool pool

pool with great music

wish the sky-deck pool was open all night.

fun pool scene on the roof

pool bar is seriously 'cool' - we didn't quite fit the bill but that was no problem - just meant we

we loved the pool, it was small but the view is the same as the pictures

the rooftop pool is small, so you can’t really swim, but it’s open 24/7 and could be refreshing if needed

the pool area on top didn't feel too inviting.

pool had something maintenance work done on the day we were here so i can’t say anything about

there is a rooftop pool area that i didn’t personally have time to use but looked like a great place to hang out

the pool area was really nice too

beds very comfortable, maid service was excellent, multiple places to get drinks on site, nice pool and towel facilities

swimming pool area, architecture, breakfast, variety of restaurants.

about this place was amazing, beautiful hotel, beautiful room, beautiful swimming pool and beach

nice small resort we felt like we had the pool & beach to ourselves

plenty of places to get it, entertainment, the beach was clean, plenty of beach chairs, the kids pools were nice

the rooms are very comfortable, refreshments and amenities, with many pool sections within the apartment blocks, so does not feel overly crowed

wifi working on and off all the time

cluding in the rooms, pool, beach etc)

near to the swimming pool was always damaged duerme the 5 days i tried to use them always on

there isn t a lot of beach front so you are limited to the pool, but the pool was very nice.

the pool is enormous with plenty of sunchairs

rooms near upstair pool are very noisy during the night because of fountain on the pool and street

cabanas and pool chairs could be more evenly distributed around the pool--there were only cabanas by the end

i also didn't like noisy, drunk tourists, and sometimes the music at the pool was a little loud

when there was a storm at sea, they would enjoy swimming in the pool

be close to numerous shops and restaurants, yet also want peace and quiet, cleanliness, safety, a pool - all at an affordable price

helpful staff the pool view rooms are quiet and comfortable

pool is great

take care near the swimming pool as well - there are wholes

loved the pool

wet cool rooms, beautiful views and very clean pool

the pool and courtyard are gorgeous

beautiful little pool running through the center of the resort, not meant for pool laps but a great way to cool off

small pool surrounded by plants

wish there was a pool as for few days the sea wasnt accessible due to extreme algae

no pool that's the only downside

and the hotel does not offer a swimming pool, gardens or a fancy restaurant

only thing this hotel is missing is a pool, as the ocean isn’t the best for swimming with all the seaweed

it would be great to have a swiming pool.

the pool is very

little hotel with rooftop pool and bar area

small pool and in the first days was dirty,but they clean it.

pool area was not very inviting

402 has relay good position near the roof pool and close to the bar which is open during the day

room with balcony and ensuite bathroom, towels and toiletries, great value for money, clean, pool, fantastic central location and close to beach (5 min walk to beach) and surprisingly quiet (*) older & beautiful rooms, lovely simple pool & out door seating area (+) i really like the look of the building with plenty flowers and pool (+)room. pool. breakfast. (+) we've found the indoor pool very refreshing and the sitting area around it is super calming (-)we could hear alot of noise from people swiming in the pool, which was located right outside our (+) the kids can swim in little pool while you have a drink and or food (+)great location! just few steps from the mail touristic street. big rooms and a pool. (+)got a surprise upgrade to a suite with a terrace view when we arrived, the pool was in the center beautiful blue tiles (-)pool a bit small (+)pool is very small and only two loungers but it s clean and very refreshing

it looks on the photos

excellent wifi and great location

ry small and located right next to reception), so except for some local kids nobody ever really uses it

kids screaming and running in the halls at night

the pool is excellent, and the apartments are clean

the pool is epic as is the jacuzzi

pools are never crowded

pool was so tranquil surrounded by palm trees in a secluded courtyard, it was like an oasis

the swimming pool on the opposite side is super quiet and beautiful

staff were able to accommodate an early check in

swimming pool was nice

pool shaded all day and water cold

design of the room, the clean white walls had a great vibe to it and the balcony over looked the pool

employees at the reception desk are very friendly. indoor swimming pool a +

times of the swimming pool - had the times the wrong way round: instead of 10

our room was overlooking the courtyard and pool so it was quiet at night and we slept well in a comfortable bed with a nice comforter

quiet respite around the indoor pool.

some rooms are small but we have upgraded to a bigger room by the pool which was excellent

hotel staff were very pleasent. clean rooms and the pool was nice. convenient loctaion.

i love the pool swim laps

it´s new, clean, modern design and the rooftop area & pool exceeded our expectations with the beautiful view to the caribbean ocean and cozumel

the rooftop pool is lovely and you can bring your own food and drink up which is nice too

the big pool was to cold!

amazing view of the ocean, beautiful rooftop pool and bar

we loved the comfortable beds, air conditioning,, rooftop pool and bar

the breakfast in the beach club was amazing and the available pool area in another building was very nice and clean

pool was very small

pool hours.

size of apartment, very clean, great pool and beautiful gardens

the pool isn't big enough to swim in if you're interested in that!

spacious rooms with balcony, insanely huge food and drinks choices, pools, and the beach

lots of fun games on the beach and pool

the manageable size of the property , the restaurants, the beach, the pools …. all fabulous!

then the beach and the size of the pool area, never over crowded because there is so much space

only by the pool