clean quiet pool area was great rooms were great

the pool wasn’t heated.

pool was under construction. was not notified in advance.

kids loved the indoor swimming pool!!

were really excited to have a pool however the pool is down for maintenance to replace the heater so we were unable to do so

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee

they have chicken sausage daily for breakfast

the breakfast was great. waffles, bacon, eggs, and really great muffins.

the breakfast was outstanding

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

the pool was close, and it was extremely hot that day.

we booked the room thinking we would be able to use the pool and it was not open

pool was really nice! the room was clean. the bed was amazing!

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

pool, breakfast

pool wasn’t open, which it was a lil stormy so i’d imagine that’s why but it still

pool closed too early

the pool was not available

i wish the pool could have been a little bigger and deeper.

pool was small but ok

the pool was closed :(

very nice hotel but was a little disappointed when we asked what the pool hours were, staff stated the pool was green so it was

the pool was not suitable for my grandkids and i to get in . the staff advised me of that

staff stated the pool was green so we were unable to take advantage of it.

room pool location

the pool was very nice and the restrooms by the pool was very clean, our cabin was very clean comes

pool looked like it would be fun but we didn't use

you get free coffee in the reception area and the pool was nice

the pool was clean the atmosphere was peaceful

shuttle runs to carowinds every 15 minutes

the pool could b larger...it was packed so not too much room

pool area was small

the pool wasn’t working the only part i didn’t like ud83dude14

spacious rooms/price/ location/pool/breakfast and front desk clerk.

great breakfast buffet! nice pool! cozy beds.

small pool .

pool closes at 10 p

clean room, hot tub, and pool area

breakfast should been complimentary and it would been nice if pool was open plus the bar.

the pool hours

the suite was nice, the bar and the restaurant

breakfast and rooms were spacious

breakfast, great location, beautiful lobby and bar area. clean!

the breakfast was outstanding. the building was very clean.

the staff, from bar to reception and restaurant were absolutely amazing.

pool area had a group of music playing, beer drinking smokers every evening

we did not try the pool but looked refreshing, we had a great time

top mattress i've ever slept in, two large outside grills with a fire pit ,very nice outdoor pool

no indoor pool.

the pool is nice

pool was clean and the water a perfect temperature

piles of cigarette butts around the pool areas

pool was clean & relaxing

the pool was nice

the pool was not heated and the safety bar at the pool was broken.

wifi didn’t work and we had kids the remote wouldn’t turn the tv up or down

nice variety for breakfast

i loved how clean the hotel was and the view the kids had to carowinds

the continental breakfast was rather stressful & we had to wait for more food to be brought out.

it was also a bar there so it was really no need to leave the hotel

gym could have some free weights

the breakfast could be a bit better but overall it's a decent hotel with friendly staff

there's a small gym that i used several

staff, breakfast and water

love that it has a gym

the pool was very fun as well

the pool was closed

need a place outside to sit, other than pool area.

everything room was very clean pool was great and fitness center also breakfast was amazing and large selections staff was great

the pool was refreshing

the staff was very friendly and the breakfast was on point

breakfast was good and fresh; staff was friendly; i felt safe traveling alone as a woman.

huge rooms, good breakfast

hotel, clean, great breakfast, friendly staff, highly recommended

breakfast, the room, staff was extremely accommodating!

friendly staff, variety of hot breakfast, spacious pool and patio area, private location

the breakfast and pool make it worthy of the higher prices

staff always nice, breakfast is good, pool is comfortable.

the pool was closed and it was 88 degrees. would have loved to take a swim.

chaise lounges in the pool area

really like the big power lines, while in the pool area

we thought everything was really nice. we loved just relaxing in the room overlooking the pool.

pool could be larger

the pool wasnt open.

no indoor pool

pool was way too small

staff was polite and the pool was nice

could not use indoor pool.

i booked i didn't know that the hotel had a pool

breakfast was great

the pool really didn’t look clean

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

i think the pool should have a covering due to the debris flying off the trees

the staff was lovely, the pool was so nice

pool was fun

the pool was unexpectedly closed

i wish the pool had 3ft for the little ones

no hot tub at the pool

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

kids swam in outdoor pool for a bit, was clean and a nice way to tire them out

small pool no view

pool wasn’t open and wasn’t aware that we had to leave our towels on the outside of the door in

the pool was never opened.

didnt like the pool was closed

pool was closed for season (outdoor)

the pool and hot tub were fun for the

clean, comfortable, nice pool, perfect for my family's overnight stay

staff is friendly, pool was clean, rooms were clean and comfy, breakfast and kickback are delicious for what they are

pool can be up a lot larger and the workout room was tiny

heated pool inside. close to the interstate.

the pool was open til 11pm, that was nice

pool was nice and decently warm for being march

also, the kids loved the indoor pool

pool was vey warm and clean too

the kids enjoyed the pool and loved the fact that it closed at 11pm

the pool was kinda small..

didn't like that the pool closed so early, and opened so late

nice breakfast, comfortable and clean bed, pool is nice

pool was not available

no shade or lounge chairs at pool

like locals may have been hanging out playing pool in lobby

pool was very nice and the outdoor seating areas around the firepit was relaxing

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

would have used the pool if it was enclosed

only one pool table i wish there were three

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

your pool wasn't open.... make bacon apart of your meat choices....

the pool was closed

online said the pool was open, which was the only reason we choose this place, but when we got there, it was closed

the pool was not open...

didn't have inside pool

the picture of the pool made it look larger than it was but it was still excellent,even though it was only at most 5

pool was very small and closed when we were there

comfortable pillows and bed,a/c worked, good lighting, great breakfast, nice water temperature in pool

the pool could have been longer and deeper at the deep end.

the shower, the bed was comfortable, the pool was heated

was only one long reclining lawn chair near the pool area that was being occupied

nice pool area with fire pit, bbq grill, numerous seating and a clean pool

wish my stay would of been at a better time to use the pool

time pool closes

barbecue area and pool were filthy didn’t see the staff at all except when we asked for cleaning supplies to wipe

the pool was down the night we was there and we was not aware that was a bummer but all was okay

pool area was dirty and inside of the

have pool towels available

i would have loved for the pool to have been opened, we were looking forward to that

personal friendly, excellent value, good area accessible different restaurants room have small kitchen

employee i can't remember her name, she mention she was with laundry department, young african american, small petite, i think she had a dew tattoo

they have a laundry room called the soap on the second floor where you can do your laundry

no laundry

dirty laundry still in our room from previous guest

i liked everything. the breakfast was very good.

drove 1 1/2 hours to the hotel with my husband and 4 kids

breakfast was really noisy - attendant banging chairs while cleaning, etc.

didn't particularly like the breakfast choices

easy access off i-77 good breakfast!

enter my room without announcing themselves multiple times after i reminded them of the permitted late check out

breakfast was good and the bed was comfty. will stay again

the breakfast had lots of options and was delicious, and the pool was perfect for the kids to take a morning dip

great breakfast and very friendly staff

the breakfast be better than golden corral, waffle house and denny's

the pool was closed during my stay.

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

the swimming pool was nice and clean

there was a balcony overlooking the pool

everything it offered pool, restaurant customer service

the scummy pool.

the size of the room- it was huge! very clean great pool

there was an indoor swimming pool, and me and my daughter really enjoyed ourselves

location, offers bar and restaurant, indoor pool, clean

the water in the hotel's indoor pool was pleasantly warm so we really enjoyed our swim

my grandson's favorite part of our trip was the hotel pool

pool being closed

unfortunately pool was closed but it’s ok

loved the breakfast, pool, and look of everything

pool needs updated.

pool was nice! staff was very friendly!

the staff is wonderful, the facilities are top notch, the pool was refreshing

the pool was closed

pool could use more frequent cleaning (bugs), but they were always fully stocked with fresh, clean

the location was great, hotel was very clean, friendly staff, very nice seating area by the pool, & it had 2 elevators so the wait time was minimal

i liked everything.. but the pool could stay open later

the pool is terrible

longer pool time.

the pool was closed but that's because of the covid19

the pool is not heated

pool wasn't as clean as usual. a lot of construction and a clerk was rude to my husband.

nice pool, close to the airport, friendly staff, nice restaurant, nice surrounding

pool is kind of small ,but for an inn where you suppose to stay just a couple of days is fair

the hotel had many facilities including a pool and a gym, as well as a nice restaurant

fantastic clean hotel with wonderful staff. kids loved the pool. restaurant was good quality.

gym, new, beds

staff was friendly and breakfast was good

good breakfast

the breakfast was not good and no variety.

also lazarus, shuttle guy, we’re accommodating at 4 am and even though breakfast didn’t open until 6:30, desk

shuttle service was great. loved the pool!

the lobby is amazing with a bar, clever work stations, welcoming tables and even a pool table

you really need to have an indoor pool for children

the room was nice and the pool table downstairs

the bathroom had a lot of light, and the kids loved having a pool table to shoot on

having a pool table inside the lobby

nice gym, nice pool, enjoyed walking into the room and seeing my name on the tv

the lobby is a lot of fun, especially if you like to play pool, work in a fun environment or just relax

there was plenty of room to hang out downstairs and to mingle while shooting pool

pool was small

pool was small.

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

pool closed to soon.

pool was a bit small

the pool was a disappointment and wish there was more to it than a kiddie pool.

lots of things to do (pool, gym, pool table) though we didn’t utilize any of it this trip, my family is looking forward

the pool was so nice and clean

this hotel is very modern and fun to stay in. the pool was warm and breakfast was good.

we liked that the pool was clean and warm to use this time of year.

we didn’t have to sit in our room we had the ability to hang and play pool or just sit and have coffee

the pool which we didn t get to enjoy or indulge into , which sucks but

heads up they just opened but the pool isn't

the pool was closed.

n-were present) , pool closed and workout space was not clean

ndy wrappers, water & gatorade bottles on the floor

shower water, saline pool

pool out of service with no adequate signage

love that the pool was opened, i love the fitness room, i loved the access to coffee all day and night, i loved

limited parking space and the pool was still close

the pool was very tiny

very clean and i was surprised there was a gym!

great gym for workouts while traveling

another key for the gym

cool that it has laundry

good breakfast gym pool location

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

wish the pool was enclosed

breakfast pool. service. great room. very clean

the pool could use a bit more cleaning but it was good

nice pool but it closed at 9pm

pool and bar still not open.

loved it. nice and clean. pool was great and well taken care of.

the indoor pool was great. bed was comfortable.

wish we had known about the pool/spa being unavailable.

the pool

advertised as having outdoor pool but it was unavailable although it looked clean and ready to

the pool was a bonus that we didn't know about

motel was in a good location to arena, clean, had a restaurant, had snack machines, pool, ice, the room was very nice and clean

pool was closed due to covid, otherwise no complaints.

unfortunately i didn’t have time for the pool nor breakfast but if i ever return to charlotte without a doubt i will stay here

no indoor pool. tv was a little outdated.

liked the pool

pool was not open even though it appeared ready to be used and it was hot as you know where

have a breakfast, pool, gym and staffs are friendly and kind.

staff one first was slightly condescending, pool are unkempt

pool was fabulous

has a beautiful outdoor pool, but i didn't use it

breakfast was great, convenient location right off the highway, nice pool open until 10pm.

i wish the pool was indoors.

liked how great the staff was, the pool, the gym, and even the breakfast

the only thing was to much chorline in the pool

also had to have reservation to get in the pool for just a hour

hotel offered great valentine for the price paid including free breakfast, indoor pool, and comfortable rooms

to much chorline in the pool

is not the hotels fault that the pool and gym were closed due to the pandemic

also, the pool could have been clean it was really dirty

the pool lights were out which caused the pool to close earlier than we would have liked.

the pool wasn?t open and some parts of the lobby could use some updating

the pool was closed

pool

pool was not available

pool closed

i didn't get a chance to use the pool area.

good gym and pool.

indoor pool was just too cold.

it was too cold to enjoy the pool in february,

pool was out of operation during most of our stay

lids everything was stocked and cleaned, while my husband and i waited for our room were played pool which was very nice, the room was clean the kitchenette was clean bathroom was clean no

no indoor pool

friendly staff, clean spacious room, kitchenette with dishwasher, nice pool, generous hot breakfast

pool and snack shack

the rooms an indoor pool

my kids love that the pool is indoors and are able to swim any time of the year

this time the pool and hot tub was dirty

the pool a lil to cold

breakfast has improved since my last visit

the location was easy. the staff was nice and breakfast was good.

staff, clean and neat room with all the amenities, and a delicious breakfast

the breakfast and the morning was great and the staff was nice

didn't realize it served a full breakfast with biscuits, sausage, scrambled eggs, hard boiled eggs, waffles, yogurt, cereal,

breakfast included prepared cheese omelettes and sausage, pancakes, fresh yogurt, etc

the breakfast was very nice! a great variety of choices, coffee 24/7 a plus.

the room and the breakfast was exceptional

the design of the room. the shower was incredible. great breakfast options.

location, breakfast, employees

sadly everything was closed such as the pool due to covid. overall it was a very nice stay :)

i will be back and hopefully the pool will open after this covid mess is

i wish the pool was open.

and the pool was heated on the first day but not the rest of the week

breakfast, pool, cleanliness, black staff i

i love how child the air is, i love the showers and the pool

i enjoyed the pool and it was an overall 10/10 for me

location was very convenient, the staff was friendly, the room was comfortable and the pool was

pool

great everything clean pool nice view nice

the pool was beautiful and the staff was overall amazing

pool was not open and my children really wanted to go swimming

room and pool gym style

pool was locked early a couple of times during our stay

and the pool was under repair

shuttle to and from airport, room size, helpfulness of staff, decent price on such short notice

loved the inside set up with bar grill with nice comfortable lounge area

the gym facilities were

they offer a free shuttle service within 3 miles of the hotel which was awesome

i was able to schedule the shuttle to the airport during check-in

that the pool was not open.

notify us about the airport shuttle, let the pool remain open a bit longer for the season or say on the website its closed, security on site

the pool was close

pool look2 nice it was close for winter

no breakfeast, pool wasn't open, views

pool wasn't open and also i didn't like that there wasn't any breakfast just bags breakfast and the

the swimming pool is closed

thought we were going to enjoy the pool during our stay and when i checked in the receptionist told me that the pool was under

room however one of the rooms booked did not have a remove but you can control it from the tv the pool wasn’t open…it would’ve been nice to have that listed before booking but overall it was

pool

fun pool with in-out parts that the children loved

your guest like the embassy suitethey have free breakfast and free happy hour who was not heated pool like i thought it would be but it was very nice and

pets are allowed at no cost and the hotel was very nice. indoor pool area was pretty

the staff was really nice. appreciated that the pool and restaurant were open until 11p.

staff, room, bed, pool, food and ease of location

were stuck as a result of a missed connection and it was very close to the airport and the shuttle service was extremely helpful

about the hotel but i as disappointed in the time it took the shuttle to pick us up for the airport

the beds were comfortable and my kids enjoyed the pool

my kids really wanted to go swimming with the pool was pretty darn cold

the gym was big