spa, pool spa, villa plunge pool with hammock

an added bonus was the heated private pool with each casita

pool / breakfast location does not do service to the rest of the property

very nice, the pool spa quiet

around the property, the amazing spa with all the wellness experiences, i did as much as i could

pool areas were not well maintained, the cenote and pools were not clean, the beds around the main

the room was dirty and full of insects, they don’t clean the swimming pool since ages

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

smaller pool was very warm

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

at 0630am

we enjoyed cocktails and dinner and our own private plunge pool in the suite

make sure to spend some time wandering around the hacienda and relax by the pool - it's all part of the experience

stunning property, gardens pool area and amazing tentative staff. definitely recommended!

rk) in the veranda and could ask for coffee, i stayed for a late checkout in the pool

everything was great hoped that we could use the pool a little bit longer like at 11pm

beautiful place to relax and the swimming area was wonderful we had our drinks by the pool

beautiful pool area, lovely breakfast in restaurant on site

it was close to the airport. the rooms were comfortable and loved the pool.

access to the pool was right out our bedroom door

clean, nice staff, good breakfast.

breakfast

the breakfast was exactly the same each day: cereals

the bathroom is too small, i felt the room was too simple. and the breakfast was too simple too.

decent breakfast (but do not expect too

the onsen/warm pool is absolutely lovely

the pool looked good but we didn't have time to try it out

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

was nice to have a swimming pool, and it was super close to the bus station

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

beautiful gardens, very nice pool and lounge chairs

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

loved the pool

great rooms. lovely garden and pool area. staff very helpful and efficient.

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

pool,rooms like on pictures,big rooms,friendly staff

very nice hotel in the city center. great pool opened till late evening.

nice air conditioner room with privacy and amazing staff with a nice view and pool.

very comfortable, cosy and quiet room, swimming pool, very good breakfast, close from ado station

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

service is even 10+, pool is cleaned all the time, they are always there for you to answer questions or help

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden with comfortable chairs & sunbeds

historic villa with many seating areas by the pool and under covered lanais

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

architecture, pool area was fab & staff really helpful

the environment was beautiful

the garden/swimming pool, everything was the right taste

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

the pool area is very beautiful

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of

it has a beautiful courtyard with a pool, perfect for relaxing after walking around town

the pool area and the dining room are dreamy

good breakfast, too

wonderful, stylish and modern rooms and a great pool

were having a pool party till 22

the pool is small but refreshing after a day out

we used the pool frequently and although it is somewhat small it served its purpose

the water in the pool was stagnant, and it didn't seem so clean that i would have wanted to swim in it

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

the pool is closed at 8:00 pm

we were above the pool at the back

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

we loved the pool too

the pool was the only thing that kind of look like the pictures

we didn't use the pool, but it looked probably the best of all

pool not clear, bathroom so old, shower curtain so old and dirty

the pool was not functional, full of moldy water

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

the swimming pool was amazing, really long and went around the corner as well, you could swim laps in it

the pool is the best

the cleaning staff is very friendly, the swimming pool is very nice as is the hotel

very well located in merida, pool and breakfast well

the staff is very friendly, has a restaurant with very rich menu, we liked the pool

the vegeterian breakfast was a spread of delights with a mexican twist, with the sound of a pool waterfall as the perfect morning backdrop

the pool is very nice and the margaritas are great as is the local gin

cocktails) to the breakfast, the pool, the location, the room, the recommendations for local restaurant, bars and tours

the pool was cool during our stay, however was appreciated after walking the city in 90 degree weather

fantastic room and very nice pool

pool leaks. should be repaired. not many people use the pool enough. only i did. weird.

place, clean, ac in our room, pool

pool was great

location and swimming pool

but enough, drinking water available, equipped kitchen to cook for yourself, there is a swimming pool, huge common area

the tranquility of the pool area with its super comfy hammocks was such a treat after long days in the historic centre

got a few mosquito bites by the pool

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

us it was not really relevant as we did not use it but the pool is a bit small and not that inviting

the is two gardends with pool and a terrace

there was a basic outdoor pool that looked clean

pool looked lovely although we didn't use it

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool

spacious room, quiet, with view overlooking the pool area

pool was great

the pool was great; nice an fresh but not too cold either

the pool was great

great pool open until 10 p

big and clean room, beautiful garden, nice pool, fantastic staff

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going a

an fyi - the pool isn't really a pool in the traditional sense - it's a plunge pool, which is really just used

the pool did not look very clean however.

hotel pool looked a bit suss

the room and the pool very nice, clean

pool was dirty

location and swimming pool.

the pool was nice, and the surroundings

the price was excellent, and the staff were kind. the pool was also nice.

pool area was nice

the pool area needed more sun loungers. there was only 3 which were occupied by one family

beautiful room, pool

the pool was lovely too and the staff were helpful and friendly

location is great the pool is nice staff is lovely the parking is a real plus the rooms are clean and well

very well located, comfy rooms and had a nice pool and the staff was wonderful

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

great design, soothing space, super pool area

i liked the pool and hammock

the pool could be open a little bit later would be great.

good continental breakfast, friendly staff, nice pool

pool hours

clean and tidy room, nice little pool and outdoor areas.

we also liked the pool area to cool off after a very hot day of exploring merida

we wish we could have stayed longer to enjoy the rest of the hotel and the pool

small pool onsite, great to refresh after a walk in the city

boutique hotel with stunning interiors, comfy beds and great little pool area

good amenities like the gym & pool

swimming pool, location, character

pool was not heated

size of rooms pool staff cleanness of hotel

the room is so comfortable, the pool is awesome and is in a good location

far fr plaza grande and round the corner fr mercado with very good local food options, swimming pool, lovely inner courtyard with huge trees, value for

pool was nice except that the maintenance/laundry was in the pool area and thus a steady stream of

the outside is beautiful with the pool

a beautiful restored historical property with garden, pool, comfortable rooms and exceptional staff

it is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious

so nice to relax by the pool.

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

they provided everything we needed: shampoo, shower gel, body lotion, hairdryer, bathrobe, and pool towels

we didn t use the pool but sat by it to relax

it was great to have a pool as the weather was hot and humid

breakfast was basic but good

the pool wasn’t great, but kids loved it.

very cool swimming pool in the middle of the city center:) king size double bed :)

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

the swimming pool is small. no coffee on site.

have liked more poolside seating, safe in the room

well situated, clean, nice little pool to cool down, nice staff

good location, clean, wifi, nice pool

lovely pool area

staff, great buffet breakfast, close to historic centre loved the colonial style, yerrace and pool

the outdoor courtyard with pool was a nice place to relax and cool off

we stayed in one of the rooms with a private pool which was very spacious and well designed

nice and big, it had a little seating area and then the bedroom and an outdoor patio with a small pool

rooms were very cute and the pool was nice

fruit, coffee, juice the room was very spacious with two comfortable double beds we had a plunge pool on our terrace and the kids enjoyed the shared pool too complimentary cocktail upon

cleanliness, the size of the rooms is big, the location and the pool.

nice outdoor area for breakfast and small pool to cool off in the heat of the

with private pool is great - large, quiet and clean

the rooms near the front entrance and near the pool can be noisy

pool is refreshing

the private pool was small, but just what we needed

the pool was small, but it was nice for the children to be able to have a swim

good location. decent size room. swimming pool area and parking nearby at another hotel

the swimming pool and chairs were not very clean.

affordable and the size and amenities reflect that, but the hotel was kept extremely clean, the pool was refreshing, and a 3 to 5 block walk in either direction led to parks, shops, and

the bed is comfy and there's a nice roof and pool

lovely pool area with attractive lighting

very good facilities, including nice pool and kitchen with coffee/tea available 24/7

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

didn't test the inner pool but looks great

loved the pool

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other guests

this hotel has a lot of charm, with a lovely pool, and

our room had a terrace (room 220) overlooking the pool so was quiet

deep pool

pressive green/blue ribbon art installation in the middle of the hotel )and nice pool/back patio with a peek-a-boo view of the cathedral

the smell on the pool area

chose this hotel partly because of the swimming pool and only used it once as it didn t seem very clean or well managed, which is surprising

the pool wasn't clean

the pool area is beautiful as is the whole hotel

location beside bus terminal and chichen itza collectivos, big comfy bed, nice shower, little pool

i was on the first level facing the pool

area, access to a pool and gym was nice

pool is nice, though small.

the pool is very welcome on hot days

we had a wonderful time at the pool, really nice boutique hotel

the small pool is great to refresh during a hot day in the city

inner patio and a small pool area

the pool was dirty

the location is perfect and the swimming pool is really cute

pool closes st 9pm

little pool and open in the center with a fountain and green grass

the pool was great for a quick cool down

location in the center of town, small but good pool with sunbeds, you get more than you pay for

the plunge pool refreshed and the lounge chairs are comfortable

the hotel has a small pool on the ground floor and a terrace with nice city views on the top floor

the hotel has a small pool more for refreshment than actual swimming

the hotel has a small outdoor pool for soaking

i didn't swim in the pool but it looked like it was well maintained

the hotel has a small pool more designed for refreshing soaks than for swimming

room was located very close to the swimming pool and the noise from people sitting there was by far too loud interfering with our sleep

great location, friendly staff, nice pool.

location to everything is perfect. hotel was great. enjoyed spending time at the pool.

swiming pool with a view on the oldest catedral in america!

the staff were friendly the location was excellent and the rooftop pool area was lovely to relax after a day seeing the sights

pool was small but refreshing

old facilities, pool was too cold

pool area

i like that it near food places and it got a pool

guest are allowed to smoke by the pool unfortunately all the odor of the cigarette accumulated in the hallway that u have to transit

hotel was shabby not clean near pool

pool was very dirty and we expected much more from a 4 star hotel

there is no elevator. entry to pool difficult.

no spare toilet paper pool was neglected, very worn and dirty towels well worn

pool too dirty to use

the pool area and patio is absolutely gorgeous with

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

we enjoyed the courtyard and swimming pool

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

lovely small pool to relax in

i heard there is a pool, but didn't have the chance to go to because didn't have time

there is even small pool on the roof of the hotel

roofterrace and (plunge)pool area could use some protection from the sun

don't expect a pool, it really is like the size of jacuzzi

we upgraded to the suite, which gave us our own private terrace and a wading pool, which helped so much with the humidity

pool although small was perfect to cool down in

spotless room and outstanding swimming pool

the balcony view of the pool/courtyard was nice. beer vending machine!

very large hotel with plenty of space and a large swimming pool

i loved the pool area and the price is excellent as well as the location!!!

perfectly located in the city center of merida with cute little patio and a small pool.

was cold!

good location. nice little swimming pool.

desk guy could have told me they take cards. pool/hot tub

helpful staff, clean and nice but small swimming pool

the rooms are older, but the pool & courtyard make up for it

the pool could be a little bit bigger

the swimming pool makes for a fun or relaxing time

the pool is quiet and enjoyable, given the heat in yucatán

pool isn't much of a pool, but we didn't use it anyway.

liked that a pool was available especially for the children.

clean, quiet ,attractive pool/lobby

pool is open 10am - 10pm

good wifi, nice pool, big rooms, good shower and good location.

the hotel has a decent swimming pool.

room and pool

rooms were clean and spacious, so was the pool area

we also had a beautiful pool here, but we didn't have time to take advantage of it

clean rooms, sparkling pool, helpful staff, tasty breakfast, good coffee, convenient location, peaceful evenings

we enjoyed the pool and staff were polite, helpful. the room was decent and very clean

i loved the pool, the hotel staff is very good people

) you can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar

in early he helped me to take my luggage into storage and said that i could relax by the lovely pool until check in

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

location, hotel, rooms, swimming pool. all perfect!

breakfast was very good as well as the pool which is properly mantained

beds and linens; cleaning staff; amenities; pool area; and amazing location

i liked the interior, clean rooms, swimming pool

breakfast is really good it is a complete breakfast with protein, fruit, vegetables, coffee and

the whole breakfast was great

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

rooms, great bed and pillows, very friendly staff, very clean, nice interior, great pool, calm

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

my room had both an indoor & outdoor shower, the pool was beautiful and with only 7 rooms it was always quiet and accessible

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

the staff were way above average + the small piscina (pool) was very welcome & refreshing

swimming pool - but never saw anyone using it :)

cute hotel with a pool, well located, offered tours aswell, 24h reception

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

would nice have sunbeds even couple next to pool.

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

the location, the nice room and pool area

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

location,the pool was good

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would definitely

clean room, small swimming pool and very friendly staff

hotel pretty and clean i liked the pool and lobby

excellent room and swimming pool

great staff, spotless, super value, cute little pool with waterfall

beautiful pool area with pool beds where you'll have breakfast

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

great rooms, great atmosphere, nice swimming pool, easy accessible parking close by.

room was absolutely beautiful, overlooking the nice swimming pool area

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

the pool, prefer outdoor pool

clean water at the swimming pool and embellish its surroundings.

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

the big disappointment was the swimming pool

location, pool was a godsend in the 39 degree heat, delicious huevos rancheros for breakfast, great shower

pool was nice, free private parking, staff were very friendly and good location

traditional looking hotel with a nice pool in the middle great location with everything we wanted to see within walking

very good location. clean pool and nice room.

almost ruined stay until we found them and they them out of bsno ; same with pool bathroom; pool small but

inside the interior is amazing, with a beautiful indoor pool

location! the rooms were remodeled nicely. pool was a nice plus.

i liked the room layout and cleanliness. also the pool inside the hotel was nice touch.

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

parking, great location, super clean and comfy rooms, friendly staff and nice swimming pool

super comfy beds, as well as pool and gym (in case needed) great deal (+)were made up every day, very clean, great location, staff were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for (-)pool could have been slightly cleaner but the kids didnt mind (+) the pool is really nice too (+)nice pool. good parking. (+) the pool was great to cool down and they had free parking next to the hotel (+)great staff excellent location loved the pool (+)the price to amenities x location ratio! hot water, pool, staff... (+)the service from staff was exceptional. the pool was an added bonus to our stay. (+) beautiful swimming-pool (-)it may get a little bit noisy in the rooms around the pool. (+)lovely rooms and good staff and pool

interrupted zoom calls possible), very nice and helpful staff

i needed last minute parking and a coffee maker in my room and the staff made arrangements

ckily i took those days off from work otherwise i would have been mad about the

hotel own parking area could be used

very nice pool, we had it just for us and we got drinks delivered from the bar

pool is pretty cold in november

the pool area was amazing with hammocks and everything what you need

lovely pool which is like something out of a wes anderson film

the room assigned to us was spacious and we really enjoyed the pool

center, hotel mucuy looked pretty cute walking in, beautiful tile work, a patio with a small pool, and lots of random decorative items cluttered about the property

location, breakfast, pool

location. pool.

pool area, air conditioning

room, clean, very good location, very nice 6 m pool

the kids were delighted with the pool

patio looking onto small pool

location is excellent and the hotel too, very clean with a nice pool and the staff is super friendly

lovely pool area to

wonderful pool area with the new el nido pool bar (2pm to 7pm)

a lovely courtyard with pool. excellent breakfast at a reasonable price. very quiet rooms.

courtyard with awesome trees and a swimming pool

open the pool at 10

the gardens and pool were lovely and

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

pool area gets noisy sometimes.

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

swimming pool

we also really liked the pool, which was bigger then expected und barely used from someone else

pool yards away from the room, and kept clean

there is a small dipping pool but i did not use it

pool is more a dunk bath. it's very refreshing, though.

the swim pool is rather a 2m pond, haven t seen anyone inside

the pool is more of a fountain, or a plunge pool. not an issue for us, though.

the pool wasn t too inviting and was out of commission during our stay.

the hotel, rooms, bathrooms and pool area were all spotlessly clean

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small courtyard

georgeous public area and pool. great value and location!

om, pool, breakfast

the pool is big and since there are only five rooms in the hotel one can pretty much have it all to

nice rooms, beautiful interior with a swimming pool

min walk)

wifi was not idealy working in the room, but fast at the pool and lobby area.

large room, great bathroom, and a nice outlook overlooking the hotel pool

lovely pool, incredible large and romantic bedroom with balcony and great view

the mini pool was defiantly needed in the heat

beautiful pool area and the paintings on the walls

the private pool in the room was great

in mind that the pool is very small

our room on the ground floor beside the pool was large, cool and quiet

the pool, the scent and service

our room was huge and the private pool/tub was great

the pool area was tranquil and offered the perfect place to relax and soak up the sun

the pool was dirty for a couple days of my stay, but was clean on the third day

unfortunately, we didn't get a chance to swim in their gorgeous pool due to bad weather, but it looked amazing

free parking for guests and cute pool

small but pleasant swimming pool, big enough for 5-6 strokes

property with a pool

lovely to cool down in the pool

wonderful place with a beautiful pool and garden

room - pool just there ready for a swim in the morning

the pool close to the suite, the overall service, the breakfast, everything was

parking…) - our room got flooded with rain, most likely due to leaks in windows - the pool is very

beautifully appointed throughout with a long dip pool in the courtyard

pool is nice to look at but two small to swim in it