location,pool,

the swimming pool and hot tub were very nice, clean. a very relaxing trip.

the pool and cleanliness of the rooms

perfect i had a really nice time, i enjoy the indoor pool and the hot tub

was strange that the pool closed before the gym

decorated beautifully for christmas, staff super friendly, had in house restaurant, nice pool.

the indoor pool and coffee

staff was overly nice and the pool was out of towels i went and asked for 3 towels and the lady was so nice she said she would

pool was fantastic, a level above the holiday inn in elgin

great pool for kids

the pool!

the pool was very relaxing

we somehow missed that there is a pool at the hotel

the pool and rec area was open with restrictions

the pool has a bit too much chlorine

friendly staff and the pool

the staff was so friendly and helpful! the rooms, dining area and pool were all extremely clean!

the pool and workout rooms were opened and well maintained

pool hours are the best 6am until 11pm

the breakfast was delicious and the pool was open late.

front desk rep (man, 30's around 2 pm on june 17) was very friendly and accommodated our early check in request

breakfast was awesome

place is always clean, the breakfast is great, the rooms are really good

could have catered for non meat eaters at breakfast a bit more.

lousy manger rule about breakfast not allow bring room

pool was closed and so was the gym

i liked that it wasn't too far from the elgin boat casino. or from the highway.

gym and pool

they allowed an early check in due to my power had been out for 2 days and needed some place to go quickly

the breakfast was good

pool room very pretty path outside the room

the pool was great and the temperature was good

everything plus swimming pool .

pool was great nice layout to be able to relax by the pool

there were no towels at the pool but the front desk had a few to spare.

cleanliness, comfortable, staff, pool, jacuzzi, spacious rooms. prices aren't too bad either.

staff, beautiful clean property, big pool and hot tub stay open late

pool was nice and heated

swimming pool the water was warm so you can go swimming

pool is open while the pool of other hotels are still closed.

the pool, breakfast, and the vending machines.

pool couldn’t be used

pool was cold

there is an indoors swimming pool and breakfast is included in stay

free pool n breakfest

the swimming pool

the pool and views were a plus

the pool facilities were very nice

there is a pool but did not use it

in pool area needs to improve -water appears dingy needs change bathroom needs better cleaning glass

great bed! blue heron bar attached was fun and had good food.

pool is smaller than it looks in the picture but it was nice

pool was very small

fact that we couldn’t use the pool or gym and the breakfast area was just grab and go which sucked but we understood why due to

there was a nice pool and work out area

the pool was cold! the website advertises it as a heated pool. i suppose if

pool area

loved the pool and very clean hotel

paint in the pool room needs rethinking

great gym and pool. friendly stuff

pool closed due to renovations but looking forward for it being done.

staff and 24/7 pool

great pool and hot tub. located near everything we needed.

pool area is closed. would have been nice to relax after our day.

pool was out of order.

excellent breakfast, pool open 24 hours and location relative to our needs.

great breakfast options. nice pool with pool towels.

staff members were great and polite. enjoy the pool and gym facilities.

the pool was temporarily unavailable during our stay but that was due to current renovations.

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

nice friendly staff cute little pool with toys for kids

pool was very crowded and had to wait for towels.

friendly staff and the reason we got this hotel was for the pool and hot tub

pool n

the pool area and fitness room were both enjoyable

small pool. we were upgraded to a suite, so that made up for it.

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

the pool area had a super chlorine smell

) the pool is nice and clean but very small

didn't have free continental breakfast. the pool had flies in it.

pool very small . bathrooms outdated needs some attention .

that the pool was open and they serve breakfast.

the rooms and the lobby and the pool area were clean and comfortable

wish breakfast would have went to 11am and pool till

the pool water was so cold should be better heated

staff was wonderful, helpful and we met other families at the pool and had a great time

location is close to everything you need, there’s plenty of parking, and even an outdoor pool

elevator was in bad shape by the pool area, very beat up and needs to be updated

the pool was nice

sparkling pool, well decorated,

i was surprised by the very nice job they did on the rooms, the common areas and the pool

microwave, fridge, secured back and side doors, front desk was friendly, there’s a guest laundry facility on which you have to pay for and is very cramped, presentation of room was well

breakfast was horrible get this, stale cereal, no cream cheese for the bagels, no milk, they served

breakfast was a little weak,

breakfast was good. fresh fruit, coffee available all day, cereal. friendly staff also.

friendly staff, good breakfast

pool not children friendly

the pool was great

swimming pool and gym

the swimming pool hours could begin earlier than 10: am

desk staff were friendly and helpful,pool was nice and clean and breakfast was great

fact that the pool was too cold to use

small pool (under renovation)

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

pool

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

pool temperature was perfect

only thing i did not like is the fact that the hot tub in the pool area was closed

the pool

nice pool and hot tub

we truly enjoyed the pool and the staff was helpful

cleanliness was great and the staff was polite. the pool was nice as well.

pool

thr bed was very comfortable and rooms were nice pool was nice as well.

yes ! the swimming pool was out of order

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

pool was a little small but did the job

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast, staff is

staff was warm and welcoming, as was the pool and overall family friendly atmosphere

having a pool

there was no pool

i was hoping for a pool to relax in.

no pool or hot tub.

no pool ud83dude22

easy to find. very friendly employee. pool was clean and refreshing.

the basketball court was right next to the pool

overly crowded pool (especially considering covid right now)

its like a little apartment complex with pool and basketball court

i thought it had an indoor pool. i should’ve double checked.

free coffee and breakfast, work out room, pool

pool and hot tub was clean

the pool area was freezing

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

pool with temps warm enough for the little ones

the room pool customer service!

no indoor pool or gym offered

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

like the basketball court and swimming pool

the breakfast was great and loved the pool...

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

love the salt water pool!

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

was no microwave in the room and the pool hours were kind of early

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

pool and jacuzzi were

the location, room space, breakfast, and open pool design

the pool looked like it could use a refreshing.

i also enjoyed the pool

pool and fitness room and a business center if you want it

the room was very nice. i like that the pool stay open till 11 pm .

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

my little family sure enjoyed the free breakfast with choices and the pool

the pool was a bit cold. i was not able to enjoy the pool because of that.

pool area was poorly kept up

my kids enjoyed the pool and having kitchen in the room

the pool and the hot breakfast were both great

pool was semi cold for it being cold outside, could have been cleaner

pool area was clean and had clean towels

pool was too small.

pool was small but i was open.

the kids enjoyed the pool as well

kind of turned a relaxing dip in the pool into a nightmare… i kept hoping they would smack into each other at one point, but it

pool water cold.

clean, put together, clean pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the pool area was clean and chlorine wasn't strong like other hotels i've been too

easy access to room and pool

no hot tub with the pool.

it has an indoor pool and breakfast included.

the pool was smaller than expected.

it had a small pool and no jacuzzi

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

loved the pool !!!

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

pool hours 7 am to 11 pm

hot breakfast, clean pool & friendly staff

my kids love the pool the most

kitchen and bathroom nit touched

couldn't eat a hot breakfast even though they had the pre package

m and pool)

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

, the pool was open with 1 hours block reservation spots

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

had to make a reservation to be able to use the pool

swimming pool

the pool made my son and my skin red and very itchy.

pool could have been a bit larger (for more judgemental 14-year-old son)

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

swimming pool was little disappointing

the pool was very cold

pool

pool was pretty dated but kids didn't seem to mind.

the location was great the pool was open late

pool/whirl/and breakfast were awesome and just easy

breakfast could have been hotter, the pool closed down at 9 pm on a saturday night

location, breakfast is very good, and pool and whirlpool saved me

good hours for the indoor pool and hot tub

the pool

breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

convient access to car and late check out

friendly staff and free hot breakfast!!

breakfast shower

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

great staff! great pool! comfortable room!

the pools

it's a very nice place, great location and loved the pools

door and outdoor)

nice room. loved the outdoor pool.

friendly staff. bright, clean rooms. outdoor space with pool and games.

very disappointed the pool was not open

breakfast was good. attendant was very professional, friendly and helpful

morning breakfast offered a full line of proteins and

my 10 year old grand kids loved the waffle machine at breakfast & the pool!

pool and pool area were clean

machine stuck and clunked so i only used for a minute instead of working out as planned, and the pool could have been warmer

pool was nice and warm room was clean beds were comfy breakfast was very tasty

front desk and pool guy were great

pool was warm.

pool

the pool and hot tin were out of service.

only thing i did not like was the pool

they took out the hot tub and the pool was small.

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran across the staff several times in our stay and they were all super pleasant

the room was very clean and the pool was nice

the location and that it had a pool. also the pool was very clean!

pool could be a little warmer

wish the pool was bigger.

was close to our business site and it had everything that we like including a gym and a pool and breakfast

is quiet, very clean, fresh cinnamon rolls, door keys that work, indoor pool, great location, reasonable price, very comfortable rooms

we enjoyed the pool and the free breakfast.

great pool, clean rooms, nice staff!

tiny pool

great for the price and breakfast included and a pool

the pool is nice

pool,clean,kind

nice & quiet and most of all relaxing. loved the continental breakfast . the pool was relaxing.

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend as

the pool and hot tub was out of service, which was a big disappointment.

the pool was old and the hot tub was not working

location, pool hot tub, and exercise room. bed was comfortable too.

some pool equipment is rusted

pool and hot tub looked nice but we didn't use

pool hours were good. breakfast was good to

we love the heated pool and hot tub

forgot my bathing but there was a pool in hot tub

i would have liked the pool hours to be later

the pool room was kept at a comfortable temp

to 10 am, unlimited coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

we weren't able to enjoy the pool/hot tub this trip due to time, but have stayed before

hot tub/whirlpool was down for maintenance

great pool. very accommodating staff. good choices for breakfast

pool had a weird smell but overall it was still fun

pool area was clean

pool is too cold!

pool is nice and the rooms are great

there was an indoor pool and hot tub, but didn't have a chance to use it

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

the halls was extremely cold .pool needs more heat so do the downstairs lobby

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

swimming pool still under repair.

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the