we were given a complimentary breakfast and late check out as a way of apology which was not expected but very gratefully received

there was ample parking too

collect your take away evening room service from reception

breakfast was lovely

excellent in all respects. staff very friendly and courteous. good choice on the breakfast menu.

of staff looked like school kids and didn't have a clue what they were doing

back ground noise until bar closed but it was not late!

noise from bar stairs to room as got bad legs

restaurant was closed when we got there, but they let us order takeout and eat in the bar with a pint, and even gave us plates and cutlery - so not an issue at all really

spa bath was everything we needed

bar staff and management were extremely professional and welcoming

shower pressure was great. late check out of 11am so no pressure to get up and out quickly.

the eating area and bar was a great space to relax in and eat good quality meals

clean room, large comfortable bed, nice food. easy parking.

the bathroom was a good size and had a shower above a bath so if you need to bathe kids you can - a lot of hotels just have showers nowadays so this was nice

room service available for a small charge which was great for me as i don t like to eat dinner on

when the kids were asleep i had to use my phone torch in the bathroom instead of turning on the lights in

staff are great rooms clean and comfortable plenty of parking

great car parking

old building which we love, so cosy, quick room service, friendly staff

great location clean lovely grounds nice bar area easy parking friendly staff

unable to use the spa - had to book up months ahead and did not realise this

wifi not great but in a lovely setting like this who needs wifi

the property had a lovely atmosphere and parking which is always a bonus

wifi in bedroom a bit hit and miss with poor signal

and the bar staff no faults at all

am room service but got wrong room

good breakfast served by friendly staff in pleasant surroundings

accommodation was very clean and comfortable, food in the restaurant was excellent as was breakfast the next morning

from the bar and restaurant staff to the maintenance man

luckily we had drinks in the bar instead

staff excellent as was dinner & breakfast

staff member lewis who worked in the downstairs bar was very helpful lovely lad

bar had friendly staff and right at town centre

was immaculate and ready for our early check in

the lion breakfast was very nice

was told the bar was closing at 9

the bar /lounge areas were clean, very nice and it was dog friendly

super dog friendly, clean, great bar with fab staff! good bar food menu! great value for money!

clean, good value, good bar & restaurant

ideal location for us. very welcoming staff. lovely cosy bar area, excellent food.

friendly staff and cute bar and

there is car parking onsite and has cctv around the car park which is nice to see

nice bar downstairs and the food was excellent

bar good prices

tv, brew making stuff, a desk to work at and free wifi with a good signal

no wifi in the room

i particularly liked the two single beds for the kids which were through the alcove in almost seperate room, it was ideal as my boys are 12 and 13

the room was clean, the beds comfortable & it was a nice strong shower (with bathtub for kids as well)

king bed with pullover bed additional kids bed and a cot neat and clean

kids loved the nice, clean environment

twin beds were in a second alcove part of the room which made putting the kids to bed easier as we could darken that part of the room easily

brillaint with the kids

wifi password didn't work but i never asked so i could have been using the wrong one

the noise from the bar below up until about 11.30.

the rooms are clean and the wifi reliable

i also enjoyed the free parking

the rooms are amazing, the meals in the evening were super delicious and the breakfast was up there with the best too

breakfast was lovely and the staff were

in at 3pm and the bar and no food served closed at 5

of our visit, disappointed further to find out via a phone call shortly before check in, that the bar wouldn't be open either

we had a stunning breakfast that was including our room rate

room with plenty of space

suite was large, clean and had a spa bath and a shower

big room with plenty of room for the wedding reception dj dance floor and buffet and separate bar fantastic thank you consort hotel and staff

the restaurant and bar were superb value for money and the food was excellent, the best hotel we have stayed in for a

a bit outdated, could here cars on the motorway nearby, the spa bath did not work just made a noise, extractor fan really loud, shower tap really stiff

ev charging point

we had dinner in the red lion next door which was lovely and had a nice bar area

would have preferred a more varied menu on the main and kids menu.

the breakfast

late check out

the gym was very small with limited weights. more equipment would ve been nice.

ability to order room service

wifi would not load the internet at all, room service was okay and the fridge was not cold

we got the prestigious room for a family of 4- including 2 kids who slept on the sofa bed that was beautiful laid out for them

staff great lovely food free parking

the pool was a treat for a quick swim in the morning

very clean room and comfortable bed swimming pool and sauna facilities were very good

it was a nice weekend and i enjoyed the gym.

fantastic room and bonus of swimming pool

/ biscuits comfortable bed good shower in a good sized bathroom iron and board in room good breakfast selection

the bar was well stocked with real ales 5 hand

we had an early check in to a spotless room

after freshening up we went down into the bar and enjoyed a few drinks - locals were very friendly and my husband enjoyed trying the boston

very late on the first night and were given a warm welcome and were very pleased to find the bar was still open

was great and value for money room was really nice and comfortable bar was great and we were there on a quiz night which was great - met some great

room service lunch was amazing. beautiful ceasar salad.

my son and i enjoyed a swim in the pool

comfy bed, clean room and usage of the gym and pool

of the reasons for booking this hotel, as we stay a week at a time, is the spa and pool facilities

room and they get given an activity box on arrival as well they a little ticket to hand in at the bar for a treat

i booked in august there was no mention of restaurant & bar being closed during my 2 night stay

bar only open until 10pm

also due to the property being renovated, not having the facilities of the bar and restaurant we felt for room only the rate was high at over £100

cosy bar with great choice of drinks

staff were wonderful, our room wasn't quite ready so were given a free drink at the bar which was excellent

friendliness of staff, facilities, cleanliness, parking.

ev charger right outside my room was a bonus

two things that would improve the experience: 1) an information leaflet in the room itself with wifi instructions and information about facilities on the premises as well as attractions nearby e

facilities were fine for my needs, i didn t enquire about wifi and it wasn t immediately obvious but phone signal was fine room was very spacious with

early check in is available for those going to an event

bathroom was clean and warm kitchen has all the basics so i could eat my fantastic thai takeaway from 2 mins down the road with

friendly and welcoming owners/staff that allowed early check in

i also liked the fact that there was a clean kitchen with all basic appliances

she also cleaned and tidied the kitchen thoroughly so that we could have breakfast there

friendly staff, plenty of parking, clean, pool was nice and good breakfast.

to find and plenty of parking space

good staff and room service food was great

bar meal fish fingers were ok but wouldn t have them again

social distancing is spot on with all staff in both the hotel and spa wearing face masks

good comfortable beds and a bar that stayed open til we went to bed the breakfast was large and very tasty, what more to say

wifi in the apartment room, luckily we had plenty of data

very helpful and friendly staff. room comfortable. bar lively

they offer room service for any item on the menu from their deli

bar down stairs and the beer garden was lovely

great location ,very good buffet breakfast and spotlessly clean rooms

the pool, jacuzzi, and sauna were fantastic very clean and relaxing

room service was inadequate

i really liked that there was also a 24 hour bar and spa/pool/gym as well

room was exceptional and so was the room service

breakfast was very tasty

leads straight into the open plan dining area which has a relaxing atmosphere from morning breakfast to coffee/ dining in the evening

we also needed an early check in and the hotel did that too

early check in and late check out compared to other hotels in the area

i couldn't get an early check in,

the location was ideal and the fact it has an ev charger was great

would rather the option of a cooked breakfast than continental

room too small, double bed was like 2 tiny kids bed

thank you to the staff for getting an ice vehicle moved out of one of the two ev charging spots to allow me to charge my car

the breakfast was very nice, kids loved it loved the cosy rooms.

gym sauna and swimming pool are excellent. staff are very friendly..

nice rooms, loved the pool, steam room and sauna too.

breakfast, reception, gym all staff seemed happy at their work and went out of their way to make me feel comfortable

rooms spa gym bar

beautiful well decorated room. spa facilities were excellent.

ry welcoming); the breakfast and the

pool times with the kids

the only information we were given was about wifi and the spa opening times

we couldn t get food or room service on return just before 10pm

the hotel needs to make it clear that the swimming pool and gym area is an additional charge as when you book it says it s included

breakfast was nice and staff were lovely

they have mini kettle so thats helpful as i drink my milo every morning before breakfast

nice breakfast, clean room and friendly staff

lovely clean bar & restaurant with good quality

my visitors are able to use their safe and secure bar

the tv and wifi was very good

wifi did not work on either my laptop or phone

excellent early check in

extremely helpful night porter, friendly staff , lovely hotel and excellent room service

attending a hen brunch so needed an early check in this hotel was very accommodating

the restaurant and bar are very tastefully decorated as are the rooms

great selection of drinks at the bar and a feeling that you are in a home from home with a silver edge sewn in

boutique hotel developed from an old engineering works, cosy bar areas and a lovely restaurant with superb food , in the summer the terrace is lovely to have a

beautiful building, lovely staff, very comfortable rooms and lovely bar with great food

great bar and eating area and managed to eat breakfast in the garden which was a nice plus

i know covid effects things atm but it's a shame there is not even a small room service menu

also the wifi is a bit dodgy, i meant to tell them but got a bit busy and forgot

i thoroughly enjoyed the morning breakfast which was served beautifully

room was beautiful and the bed was amazing so comfortable me and my kids was literally asleep within seconds had such a lovely sleep and it was so quiet and peaceful

3rd time we've stayed - kids at uni - must use the 15% off next time

room service was a little slow, although food was very good.

good wifi

late check out, staff very helpful, free parking in the front, really nice breakfast included, nice

struggled with the wifi but the staff were able to help out.

was told to ask for room service for water or use the tap in the bathroom which i find unhygienic

lovely hotel great location so clean and great on site parking

great location for hollinwell golf club

bar is beautiful and gym well stocked

breakfast room service delivery was incredibly quick

the bar is lovely and comfortable

very friendly staff lovely food very comfortable bed.lovely open lite fire in the bar area

great location is perfect the hostess was the best the food was great plenty of choice at the bar the accommodation was in a stable conversions at the rear of the pub next too parking really

nothing to fault really. wifi in the bar but not in rooms.... minor issue.

room was in a nice old converted barn around the back

staff were lovely. place was comfortable nice rooms bar eating area.

lots of places for breakfast outside as there no food available, just normal bar snacks

location was excellent and they were very accommodating the bar was friendly and loved the beer garden too

very clean room, lady behind the bar was very helpful in assisting me to my room and guidance

we were told bar stayed open till late and as staying guests we would be able to get night cap

en suite room was spotless and comfortable and despite being above a bar there was no noise