lovely view of the pool

spa is great with lots of options

the only minor issue was that the wifi connection was very poor in the room but it didn t impact my enjoyment

pool friendly staff public areas of the hotel modern and nicely decorated ample parking free wifi

facilities were good and parking was good

our arrival, breakfast was excellent and we enjoyed relaxing in the garden with a drink while the kids played

were delicious and i truly cant think of a single negative with the food, range of drinks at the bar or the hospitality in general

bar staff

wifi or tv, which ran off the internet, in room

excellent breakfast

is always clean and staff friendly and was even remembered by a member of the bar staff from our previous

great location is perfect the hostess was the best the food was great plenty of choice at the bar the accommodation was in a stable conversions at the rear of the pub next too parking really

very friendly staff lovely food very comfortable bed.lovely open lite fire in the bar area

staff were lovely. place was comfortable nice rooms bar eating area.

locals who were all very friendly and were able to tell us the places of interest to visit, the bar staff were excellent and very friendly too, the apartment was lovely and cute bed was really

atmosphere, excellent bar meal and service

the breakfast was 1st class..loved it

was outweighed by the quality of the furniture in the room, the bathroom was a nice size and good wifi if you need it

hosts, owen & andy lovely pub with character food freshly cooked to order, both evening meal & breakfast four ales on tap free wi-fi available all over pub, not just public area free

the pub was in a very pretty place and had plenty of parking

which was excellent in every way,the room was very clean and comfortable with no noise from the bar below,breakfast was excellent like the evening meal and the staff and new owners were first

quite tight for working, and the table isn't really suitable, however you can sit and work in the bar next to the fire which was nice

fantastic location, beautiful rooms and an amazing bar and dining area, if yiu like cozy english inns with bags of character and amazing rooms, not to

location was lovely, the room cosy with heating, the bar locals were friendly, advising things to do

open fires in the bar with low beams make for a comfy warm experience when having a drink with

the staff are very attentive they do not rush you during your meal the food is delicious bar well stocked nothing is too much for

would have preferred a more varied menu on the main and kids menu.

the food in the restaurant was excellent too and all the waiting and bar staff were lovely and so well trained

ev charging point

i am totally aware of the hard work that goes on behind the scenes, in the kitchens / waiters / bar staff / reception / the cleaners and management, hats off and i applaud you all

excellent choice for breakfast, top quality produce

we had a stunning breakfast that was including our room rate

of our visit, disappointed further to find out via a phone call shortly before check in, that the bar wouldn't be open either

the rooms are amazing, the meals in the evening were super delicious and the breakfast was up there with the best too

breakfast was lovely and the staff were

breakfast was very good and satisfying, close to everything we need it for,

breakfast was very good with choices of cooked dishes and cereal/fruit options

every thing the rooms bar the breakfast excellent ud83dudc4c the staff very friendly and helpull

breakfast excellent

breakfast was freshly cooked to order room was clean and bar was well stocked with different beers and

also due to the property being renovated, not having the facilities of the bar and restaurant we felt for room only the rate was high at over £100

staff were wonderful, our room wasn't quite ready so were given a free drink at the bar which was excellent

great for the kids

bar only open until 10pm

we did not have a swimming pool and my kids did not like that

intimate and the bar was a good place for socialising

a lovely cooked breakfast and excellent accommodation great hosts

staff were friendly and helpful, the locals we met in the bar were good fun and were happy to include us, the food was very good, the full english in the

the breakfast was hot and delicious and nothing was too much trouble

great location, friendly hosts, lovely old inn. good breakfast.

staff were friendly food was lovely drinks/ bar atmosphere was great

food exceptional (if i could have had the steak pie for breakfast as well as dinner i would have)

the staff were lovely, made our little dog really welcome, even providing her with a sausage for breakfast

nice place, friendly staff, nice bar and restaurant, lovely large warm bedroom, good bathroom with everything you need

warm and friendly, excellent dinner, wainwrights, and breakfast

beautiful setting, friendly staff, clean comfortable room, easy parking.

not go to sleep before 12 and was woken up with the same problem at 7 , on the website it said room service, and we got there and said sorry no room service, room service was why i always book

are filthy the room service nearly walked straight in the room whem i wasnt dressed they didnt respond to my

free parking on site a great plus

free parking

ideal location for us. very welcoming staff. lovely cosy bar area, excellent food.

the bar had a fab roaring fire and had a lovely atmosphere

ambience in the bar open fire ale varieties food service and friendly locals dog friendly

the bar /lounge areas were clean, very nice and it was dog friendly

super dog friendly, clean, great bar with fab staff! good bar food menu! great value for money!

king bed with pullover bed additional kids bed and a cot neat and clean

welcome from staff, room revamped to a lovely standard, large family room, kids felt like they had their own room through the archway

including kids we were 4 so would have been good

the kids slept really well and we had lots of space

was great, bed comfy, and quite considering there was a lorry park behind

lovely friendly pub with great bar food.

welcoming everyone was and wonderful view with christmas market square viewx my dogs welcome in bar too plus easy access at

the food in the bar was to die for

bed, excellent staff, the young lad on the bar (ryan

the staff were great and very accommodating for our early check in request

been coming to this hotel for years, it's always been a lovely hotel, very clean, great spa facilities, nice food, can't fault it one bit, thx to all the staff for a great weekend, we

the restaurant and bar area, is relaxing and spacious

staff were fantastic and accommodated early check in

friendly booking in swift as if expecting me and warm but not over fussy the staff at breakfast truly delightful as an ihg member i did not know i could check out later the work table

kids loves swimming pool

restaurant was lovely, food was really nice for both evening meal and breakfast the next morning

a traditional coaching inn with cosy bar (lovely taylor’s landlord and bass ales), chinese/indian restaurant, friendly staff

great breakfast

room was generously sized, the bed very comfortable and the breakfast excellent with a choice of full english or toast and cereal

lovely bar with fire

we were the only people staying that night so the bar was closed early

there was a small kitchen with microwave/toaster and tableware so could fix a simple dinner

location, views over the the golf course from the bar and restaurant

the location was beautiful, our room looked out over the golf course

as soon as we talked with the reception we were given another room with the best views over the golf course

accommodation but the room that i had i would say was i little small bar a little

staff were helpful and accommodated a late check out as we attended a funeral the next day

even when i had checked out but still needed access to the bar and wifi, they supported this with no issue whatsoever

room service is a nice bonus and service was quick and easy

the bathroom was a good size and had a shower above a bath so if you need to bathe kids you can - a lot of hotels just have showers nowadays so this was nice

the playground, kept kids busy and enjoyed looking at the real peacocks everyday ud83eudd9a

restaurant v nice for breakfast/evening meal

individual parking right outside

friendly staff and great location for alton towers. the complex was also wonderful for the kids.

plenty of spaces in the rooms and a lovely area to sit and relax while the kids play

, the pool was beautiful temperature

from reception staff, domestic staff, bar and gym staff

you have to pay for wifi

relaxing swimming pool

facilities was open to kids as well as adults at all times no need to book in or time slots

old building which we love, so cosy, quick room service, friendly staff

spa is a separate cost but was great because limited number of people permissible so you got to

communication and room service was amazing

unable to use the spa - had to book up months ahead and did not realise this

double) resturant food was lovely, small menu so not much to choose from but we ate both nights, room service food was piping hot and just as tasty as the food was when we sat in the

attractive inside bar , friendly locals and staff

the bar was well stocked with real ales 5 hand

was great and value for money room was really nice and comfortable bar was great and we were there on a quiz night which was great - met some great

bar does not serve evening meals but had a good selection of drinks for the evening, local pubs and

very friendly bar downstairs

lovely clean hotel.all staff friendly excellent breakfast would stay again.

nice touches in the room with refreshments for the kids.

better than most adults, but he wasn’t allowed in the adult section of the pool, and the kids area wasn’t appropriate for his level

friendly staff great location good wifi speeds very tasty food

we enjoyed using the swimming pool and hot tub, sauna and steam room

very friendly greeting and great bar with a great range of gins

the only thing we didn’t like was the location of room, it was directly off the bar area and, as the staff were serving dinner in the evening and breakfast in the morning, it did

the food was delicious and the bar and restaurant very welcoming and cosy and great decor

it even provided an ev charging point so was really up to date

we had a drink in the bar in the evening and the staff were very pleasant

free parking and wifi

liked the location, there was plenty of parking, rooms were of a good size and well planned out

lovely hotel great location so clean and great on site parking

things on room service were only available until 10 so didn't have much time to enjoy cocktails in the bar as

wifi is ridiculously poor and to make matters worse, there's no mobile signal

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

bed, lovely breakfast, friendly staff, central location, parking on site, and great for our dog

breakfast and wifi would have made things a lot easier.

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

car parking at the back;

enjoyable stay if i had to say one thing very noisy friday night in the bar as it was the local for a lot of youngsters but wasn't really a

the breakfast was lovely and so was the bar food

friendly staff bar entertainment

loved everything about the horse and jockey , from the staff to the atmosphere in the bar and restaurant, but the piece de resistance was the bedroom

great breakfast, bar on site, great value.

did have to wait a while once sat down at breakfast but we had lovely time catching up with friends it didn't matter

luckily we had drinks in the bar instead

breakfast wasn’t quite as good as the evening meal

the restaurant and bar areas have a great vibe with people coming and going

the breakfast was really tasty with quality ingredients all in all we had a brilliant stay and will

it's got a gym, though i did not use it

omar the manager, the reception staff, the bar and restaurant staff cannot do mouth to be of help

staff friendly. no noise from casino below to keep us awake, blackout curtains.

room service only served sandwiches which was disappointing.

no parking staff didn t open the door on time had to go to the casino for help

some ambient radio noise from bar area below especially first thing in morning when the actual breakfast area was away from the

the bar area, food and the local beer was excellent

i received a warm, friendly welcome, and every interaction with the bar staff was genuinely pleasant

know it was a monday night but i thought the bar should have been open for a bit longer

friendly staff, whether cleaners, bar staff or owners

great that we had a separate sitting room so we could watch tv/read after kids went to

car park is spacious, but keep your wits with kids and

my family love staying here and my kids think it’s amazing

order: comfort of rooms comfort of facilities - restaurant and bar customer service - staff were friendly and attentive location - including ease of parking and

member of staff went above and beyond to make us feel very welcome, alan was very charming at breakfast which was outstanding

breakfast options were fairly good - you had vegan butter, i could eat cereal and beans on toast

room for 2 adults and 2 kids (pull out sofa bed) and still had enough space to move

i do believe my family enjoyed it especially kids

location, managed to get early check in very quick and efficient service.

price could have been a little cheaper and breakfast start and finish time could start later

value for money but bar ran out of all drinks on draught ????

i was impressed with receptionist who was working singlehandedly doing bar and reception aswell as trying pasify customer inquiries on kitchen

wifi not free

the 3 room service fee

having a gym on site was also a bonus

the fact we had to leave. also i liked late check out

we were only staying on floor 1 right above the bar area so i was initially worried about noise, but the room was super quiet and super dark thanks

good breakfast

bar staff are very young and lack people skills

was great, food was lovely, cracking staff and early breakfast was arranged for us so we could go out walking

bar & pool table was lovely

was brilliant lots of parking spaces, breakfast was exceptional staff were very

great pool and

great for kids, long corridors to run down and even the bar area is great for them with loads of space to

clean rooms, lovely pool and sauna facilities, good breakfast free parking

thank you to her as it made the kids week being able to swim

thank you to her as it made the kids week being able to swim