has a rooftop pool and a nice bar

room service food arrived cold.

and the brunch in its main restaurant, hamilton s kitchen, was superb

beautiful pool and gym

was awesome, great bar with friendly bartenders and comfortable atmosphere

my room was immaculate and i had a nice pool/city view

the pool area looks run down. it could use some work but other than that the hotel is great!

wife and kids got there, and it was captive audience, you guys knew the guests simply won't leave the

the gym was decent and close to downtown

gym clean pool

kitchen is perfect

excellent breakfast

pool had waaaaay too much chlorine

available however when requested front desk they were very helpful to provide for us from the kitchen (my ice did not work in my

breakfast was very good sadly the afternoon social was not available

updated kitchen with full size stove and oven. close to interstate.

my kitchen

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving me the

the breakfast was not what i expected but there were restaurant close by.

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned staff that doesn't care, trash room overflowing

cleanness, leaking the ceiling in laundry room water is over the floor.

no kitchen supplies offered any longer without buying them

i had ants ? in my kitchen couldn't use the kitchen much with out seeing small ants

kitchen in the room and comfortable beds

totally exceeded my expectations didn't expect a full kitchen fridge stove oven and the place was quiet wasn't disturbed once

not really a dislike, but couldn't understand why the laundry facilities were in the gym.

the kitchen had full-sized appliances

nice gym and cool pool amenities

breakfast and bar hours

everything ! from the pool to the gym , the staff , the location, we loved it

i wasn t able to enjoy the pool but i can imagine it was amazing going off everything else being awesome

we didn't stay long enough to enjoy the pool.

the hotel offers guest-operated laundry which was really helpful

the rooms were a great size and the laundry room was very handy

laundry washing machine was out of service

provided- that i could find without asking questions- about amenities at the property, including room service, etc

had one continental breakfast by room service

swimming pool and gym were under restoration that was not mentioned when i booked

plenty of space. in room spa tub. top notch security.

were room service carts with dirty plates left in the hallway for most of the day

great, spacious room. no restaurant but the food served at the bar is outstanding.

one of the few that offer room service right now so that was a big plus for us

having a bar in the lobby was very convenient

lounge, pool and bar area

decor, close to downtown restaurants, pool.

great experience even for concert they had it all organized clean pool was cool and clean will stay

i love everything about it they have a pool

the breakfast was well stocked and clean

breakfast is great

paid for breakfast

located in safe area, bar food was a nice touch because we could order and take to room and

clean close and on site bar and grill

the kitchen area was a plus for keeping drinks cold

breakfast wasnt good

breakfast can be improved. the bar didn't have any dinner options as well.

it was clean and comfortable, the breakfast was great. the staff was really polite.

breakfast items has to improve

facility was very well cared for and clean, breakfast was delicious and the gym was the best i’ve ever used at a hilton hotel

only suggestion would be a few more lounge chairs at the pool.

to downtown by car, big room, clean, friendly concierge services, pool

breakfast was cereal/ milk orange juice, bagels w toaster, mini donut packs

the breakfast choice was very poor and limited. no eggs, waffles or a variety of cereal

didn’t have your breakfast.

breakfast area and the breakfast policy, a sign said that if you took as much as a bagel back to

breakfast

no safe locker in the room. the room was nearby the gym facility and we had some noise.

unfortunately we did not have the opportunity to experience room service or what seemed to be an excellent restaurant which was always busy downstairs

room 19 next to the gym was very noisy.

the bar tender was awesome!

gym looked up to date and well equipped but did not use

friendly, staff was nice not happy about not getting my aaa discount pool looked very clean

clean and friendly. great location. the pool was clear and the patio was beautiful with flowers.

pool being closed (but was fixed and able to enjoy day 3 of 4 of our stay)

definetly not good place for the family or small kids

was very friendly,the rooms was clean ,fluffy pillows beds was fair ,a/c & heat worked great ,the pool was nice & clean

, very clean very comfortable i had a great stay would definitely come back for another stay the pool was beautiful the view from my room was beautiful i highly recommend this property

clean room and friendly staff. nice pool. older property but clean and comfortable.

i love the pool area and the layout of the hotel

this hotel is huge, nice pool, quiet and affordable

the pool was always open and rarely occupied

did not expect the pool to be the size that it was could have been a little bit bigger

breakfast was yummy, the rooms were great and the staff was excellent and greeted me with a

the rooms was great, their lobby, breakfast and their friendly staff was amazing

n this hotel did 360 turn which loved it, there rooms, parking space, their lobby area, breakfast

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it

was one night that you guys ran out of parking spaces

the non guest taking up the hotel parking lot took us 20 min to get a parking spot

to shops and restaurants, the indoor pool was convenient since it was raining when we went, best part was the breakfast station the free

have a fabulous hotel i would definitely come and stay again the pool was wonderful the gym was wonderful the food was wonderful the faculty was wonderful great location excellent all the

after our first night's stay, we were expecting room service to come in while we were away for a majority of the day, but we returned to find that

overpriced pet fee, amount should be revealed at time of booking

i felt safe, the gym was great, the breakfast was nice and the staff was extremely friendly

very clean, great kitchen

wish the pool area had more sun

loved the separate spacious kitchen

no hot tub at pool, limited lounge chairs, no exercise room.

loved the room and the mix it up and the breakfast was awesome

free breakfast buffet included protiens (scrambles eggs, sausage, etc

we used the pool which was a nice size and well-kept

breakfast surpassed my expectations

there is a mini kitchen

it was nice like the kitchen. and was so peaceful.

the small kitchen area that had the room, one of the burners was broken

on point with the entire staff, on point clean rooms, can't beat the price only $---$-- with a kitchen, even on weekends they don't jack the price up and rob you like all the other places you

kitchen is nice for long stays. hard wood floors

suites and kitchen

staff, comfortable rooms with kitchen facilities, convenient (by car) to lots of local shopping and restaurants

selection of hot and cold items, convenient location to shopping and great restaurants, small kitchenette in room

dryers in laundry room

you can relax in the pool as long you respect the other guess in the hotel and it had a kitchenette and full frigidaire

breakfast was included in the rate. value for money.

the breakfast, deliciousthe room, bed, ammenities.

the room was clean.and welcoming also the breakfast was very good

clean rooms, nice pool and quick check in and out

a lot of trucks park in the back at nights keep an eye on your kids

our room was clean and comfortable, and the hot free breakfast area was spotless, well-stocked, and inviting each morning

pool area looked okay, but we never used it

nice room and excellent breakfast

the hotel offered breakfast, free parking and a pool, iron and ironing board and the room was very nice

clean, great breakfast, everything in good repair

parking lot is way too small

4 cars in the parking g lot flat tires weeds growing up around them.

parking spaces are tight

more parking needed and variety of breakfast

parking places were a little too close together and very few handicap spote.

location was perfect directly from the mall, we could walk from the room to the mall, breakfast was what the general hotels have so good enough for us

everything kids liked the pool

the bar and grill was excellent

great pool, kids loved it, beautiful area to sit outside and

full and spacious size kitchen and living area. the amenities and the bed was comfortable.

i definitely liked the overall location and the pool/gym was nice and kept

we were in town for mother s day and the staff had a station for kids could make buttons for their mom s

hotel is simply fantastic- liked the cleanness- fresh smell, the pool, the gym, the restaurant, the staff, the cleaners- the general look and feel- and breakfast was fine

room service is good, nice pizza

nice gym, nothing special but have everything for quick workout

i was very upset about the pet fee

shuttle buses to universal studios and breakfast.

location was great and shuttle bus to universal studios was a bonus

front desk was great they offered us a bottled water when we took the shuttle

shuttle was over packed a claustrophobic

close to universal, room was very comfortable, pet friendly ($20 pet fee/night), breakfast was good, value great for the price

and i don't like that this hotel charges a pet fee

the tvs in the small building are great. the gym is awesome. and the beds are comfortable.

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

, the kids loved the pool

expensive, kitchen in room, location, did not put a deposit in my card for incidentals, friendly staff

really really really bad wifi.

no room service if you stay less than 5 days. it should reduce to 3 days.

it has laundry facilities.

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

the laundry room had a mold/mildew smell

hotel has laundry facilities and universal studios ticket kiosk

washers & dryers in laundry facility needed to be cleaned

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

loved everything but the make your own pasta bar at one restaurant

activities to keep the kids busy

the boat to universal, lovely setting, great pool for the kids

understand the hotel is under refurbishment but the gym lacked equipment and was dirty

food and drinks at splendido bar and sals are worth it

they are dog friendly which was good but get ready for the 75 dollar pet fee

we pretty much lived in the pool the two days of stay, good pool

friendly & efficient room service

the guest services and room service

the gym needs more mirrors. having to share with other guests is a nuisance

my kids loved the pool/slide

wifi was a little difficult to get on - took me many attempts and some patience to get my laptop to

its less than half the price, but the shuttle service is a pain, and you dont get the express passes

the cocktails at the pool are gorgeous but very expensive

all staff welcoming, friendly and great with the kids

the pool was not in service or usable during our stay

our room was very big and had plenty of room for my husband, myself, and four kids.

kitchen staff for the complementary breakfast, that guy doing the cleaning

they have a shuttle to transport you to and from, and they have a universal rep right at the hotel for tickets

the room looks and feels nice, includes a mini kitchen

complimentary hot breakfast

location, hot buffet breakfast, staff and clean

would expect there’s some flight noise but all the hotels in the area are similar well equipped gym and complementary breakfast the staff were the winning

closeby (few minutes on foot) breakfast incl, pretty honest, incl fruits, self made waffle pool (not used) friendly staff free

they have a shuttle that will transport you every 30 minutes from 5am to 11:45 pm to and from the airport

friendly staff and breakfast foods

clean, friendly staff and room equipped with additional amenities for kitchen use

signs around the hotel suggesting to reuse towels, recycle but yet you go to breakfast and each slice of bread is wrapped in plastic each slice

) , offer essentials to help with laundry, replace towels at the pool, light the fire pit

pool area was lovely with bbq to grill

the apartment didn't have dish/hand towels for the kitchen, but the management was responsive and provided them very soon after requesting them

check in (was past 6p), fire alarms chirping in the room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their

the kids like the water park area

would have appreciated the kitchen towels being available without having to request them

in-room arcade, waterslides, pool

staff greeting and attentiveness. gym. breakfast food bar for purchase 24/7

clean, the kitchen, breakfast was good

great room with kitchen. everyone so nice

gym is very good quality with variety of fitness equipments

great amenities in the room, nice pool

the furniture is comfortable, and the kitchen is fully equipped with everything you could possibly need

the kids love having a pool and hot tub at the house

gym can be bigger

the kitchen was fully equipped

oven mitts are a must (we had to use our own towels for trays), and a few extra tongs in the kitchen would be helpful

staff at front desk staff at breakfast counter

breakfast was fantastic

the free breakfast and the nice room.

fitness center is very convenient and breakfast was great

unfortunately we did not utilize the pool or fire pit area however, they did look inviting