one was quite i'll and the handicapped ramp was very helpful as was the parking lot and grassy area beside and behind the motel

there was a very nice tv and a large bar fridge

the hotel has a bar that offers a room service and serves drinks until 11at night

the hotel has a bar that offers a room service and serves drinks until 11at night

the room was neat and there was wifi so you could connect to the internet

breakfast included. new hotel.

breakfast was horrible though

hotel, great breakfast, all clean

excellent fresh breakfast and well stocked.

missing the eggs at breakfast

the restaurant and bar area looked wonderful

the pool was too cold to enjoy

loved the broadway bar and grill!! amazing breakfast, dinner and really great staff!

great pool to relax in

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the

heated pool very clean and enjoyable with our granddaughter

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud83eudd37ud83cudffc‍♀️, but he sneezed & coughed all night) (just something for

breakfast was more than adequate

and dishwashe were a huge bonus, the friendly staff provided anything extra we needed for the kitchen

we left on monday morning and the dirty laundry was still there

great staff, quiet room, location, pool, hot or cold breakfast, plus checkout not till 12pm

paid ev chargers were available and functioning

breakfast selection was great as well as the coffee

the big room and the breakfast

have liked to have had the hot tub a little warmer and the pool a little warmer but it was

breakfast was not bad. kids were happy to use pool!

the pool was small but ok it wasn’t busy when we went

clean bright large room very courteous staff great breakfast 11 am checkout

small swimming pool but good for kids

my kids and i enjoyed the breakfast, the staff is very kind and available to help.

very reasonable pet fee for folks traveling with dogs

felt that was not clearly informed of pet fee or apparent mat charge.

non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when

beds were super comfortable and the kitchen facilities were great

onsite laundry and grocery shopping for long stays

breakfast is so so, you will get what you paid. clean, good location.

laundry facility for long term guests, value for money

just to hot in the breakfast room. also maybe could be a little bigger. the room is very small.

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

they helped us with early check in given we had journeyed overnight

was very slow, fan in the room was noisy and pet fee was $75 which is much more expensive than any hotel i ve stayed at

think its a bit crazy that i was charged 75$ for a pet fee, while i stayed in a brand new holiday inn for the previous 2 nights and was charged 15$

5), in most of other hotels, it is less than $20!

pet fee was $50 cad for the two dogs

pet fee is too expensive

the sandman was one of the few hotels that allowed pets and had a reasonable pet fee

the pet fee of 40 per night is outrageous...

say they are pet friendly but charge $40 a night pet fee

it was about the most reasonable place listed with a shuttle

there was no bar soap in the room when we checked in when front desk was called and we asked for some they tried

we stayed in an executive suite and really enjoyed how spacious it was and the kitchen

is dirty balcony had cigarettes the heat was on and couldn t be controlled the staff and room service called my cellphone and the room from 10 am and knocked

have laundry room in the basement, $1

bed is comfortable, coopers creative kitchen serve very good food

the kitchen was fully furnished and ready for cooking

gym is small and busy in the mornings, but good to have on site

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when i went to go pay it didn't go through they never told me that i couldn't use them a

mini bar could have been free!

very nice rooms, great location, nice buffet breakfast

the only reason for the low facilities rating is due to covid restrictions around the gym

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator doors are great

inside the gym there was not cleaning wipes and towels available

firdge was not working and of course no one could fix or replace it the room was not fitted for kids

the wifi connection was quite reliable and solid most of the time

dead bee inside room and dry leaves, given that 2 small kids along with us

the staff from the start could not have been more helpful, allowing an early check in, helping us know where the main sights were and upgrading the room

location. staff. gym.

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

was looking for some *moderate* social interaction and ended up wishing i had ordered room service given the lack of engagement

pool and hot tub awesome breakfast awesome a little pricy sooooo clean

was very friendly and accommodating when we were accidentally charged extra for the wifi

cellent) or the wifi

it's nice to have a good restaurant, a room service, a valet parking option and a pool too

it easier to understand how to use wifi

water in the pool, too cold for kids.

comcast tv was not working and wifi not connecting

felt like the family with two kids next to us were in our room at 6:00am

functional wifi cost $10 per day; luckily i could tether my phone

kids enjoyed the pool

kids enjoyed the pool

great staff and fast room service.

loved the pool facilities

no rooftop bar or lunch restaurant no outdoor pool or lounge area

clean room and clean bathtub, which made a big difference when washing the kids

the procedure for getting access to the pool was well thought out and simple

friendly and helpful staff. room service is good and they provide you with most basic items.

nothing for the kids to do in hotel....no pool.

be glad when valet parking and room service are available, again.

great place, great staff, great location. great gym!

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

very good location, nice rooms, and nice bar in lobby.

walking distance to downtown comfortable beds nice bar within property

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

staff were friendly, easy check in/out, super clean, gym facilities small but good.

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be joined

they accomodated my early check in . robert an amazing man. thank you so much

kids were making so much noise

put us in a smoker room, although i informed i wasn’t a smoker and had 2 kids

though admittedly a little small) and a good work out in the gym

hotel is beautiful, the room is amazing, and the facilities such as the restaurant, gym and lounge are so

om service).

i said that because the kids usually love a pool and they wanted to go swimming

wifi was strong and steady

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

the breakfast was up to expectations as well

the breakfast was amazingly well made

clean, quiet, late check out option, good parking

location, clean room, daily room service, parking, good breakfast, friendly staff

breakfast was great

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

room rates include breakfast in the standard room rate

really enjoyed the selection of foods at breakfast

breakfast and the restaurant at ground floor were enjoyable

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

went when there was a teen soccer tournament and place was filled with annoying kids everywhere

enjoyed that this hotel had a kids rooms/arcade room

did not eat the breakfast

it's a great hotel, my kids love the swimming pool and teen's room with activities.

great kids room and teen room

took my small dog and there was no pet fee

the wifi was not working at all and there weren't many options for food.

wifi was plenty quick too and the bed was super comfortable

the staff is the best!! very helpful wow!!! i like the breakfast at the restaurant thanks

location, cleanliness, pool

complaining about cleaning ladies banging doors at 10 am it clearly states they do not have kids and they are lucky to wake up after 7am

the pool was particularly good for a hotel pool - deeper and longer than usual.

did a great job - front desk answered questions & helped us use public transport, room service & housekeeping very good, and the room service menu was excellent

room service is not up to the mark

staff at the front desk and the bar are magnificent

nice kitchen

well stocked snack bar also, and good location

the comfy suites, 24 hr laundry, complimentary breakfast has an omelet bar and everything you could want

clean rooms , the pool was very nice and the breakfast was amazing for complementary

breakfast was nice

didn t work, no daily room service, had to go to receptionist to get coffee pods every day,parking at motel very

breakfast was not included with stay, but the restaurant with the hotel offered amazing breakfast

have reserved a room for 2 adults and 2 kids (it is clearly written in our booking)

facilities like gym and swimming pool were closed due to covid

room and breakfast

the gym is well stocked and the staff are ever ready to attend to you

pool could have been a bit warmer

if it was busy the breakfast was a bit sparse

airconditioning system was quite good and the general ambience of the hotel including lounges, pool area and gym is highly commendable

potatoes at breakfast

shared kitchen friendly staff clean

the provided cutlery in the common kitchen area is very outdated (e

this motel has a great kitchen space for use by guests

nice kitchen

there was a kitchen which you can use and free tea and coffee.

swimming pool and gym are great

for my wife, the gym was adequate, but she would have liked to have one or more machines for legs

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much noise) buffet was good but a 9h00am = no more

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

met our needs and the breakfast was very good

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

breakfast was good location was ideal close to everything stores etc...

ordered room service for dinner, and the food was not great

they need scooters for the elderly to get from hotel to casino and back.

location and very comfortable. casino

casino is huge and loads of fun

enough staff, no room cleaning, unjustified closed gym and bar, but at the same time during covid19, aloud 10 people in the elevator

breakfast was good, nice pancake machine which catch kids attention!

kids loved the pool

pool was under reno during our stay.

only one person could book the gym at a time

very friendly desk staff and breakfast staff

morning breakfast sélection was great

modern renovation an swimming pool

breakfast was ok, but could have had more options. nothing special.

very comfortable and the arrangements for breakfast were great, lots of variety ,and family friendly place

absolutely loved how the gym overlooked the pool so my older kids could play and swim while i watched them and could be active at the same time

the pool was great especially with little kids

pool and spa was wonderful

isn't enough parking within the premises but there is some extra slots across the road

i was quite fortunate to get parking spots within a short distance to the entrance

pool could have been a little cleaner.

beautifully set near golf courses and ponds

pros: updated, spacious, and clean room

a balcony on the golf course side is highly recommended

wifi cut in and out. no fridge in room

room service was fast and cleanliness which matters the most was 5

the smoothie at the bar was a very cute idea

gym is modern and well equipped

the gym area was clean

the pool and hot tub/spa was especially enjoyed by my kids as the pool room is always warm and nice

service, cookies at the front desk, generous hot buffet breakfast, breakfast staff are super friendly, great location, well kept facilities

the gym is well equipped

i would have liked the bar to be open a little later but that was ok.

breakfast was incredible and staff were extremely courteous to the guests

powdered eggs for breakfast.

rooms were nice, good water pressure, nice to have bar fridge and microwave en suite