pool could have been a bit warmer

hotel was clean, there are 2 ev chargers

polite and very courteous staff. neat and organized breakfast

if it was busy the breakfast was a bit sparse

very clean rooms and staff were very friendly. we enjoyed the pool and gym as well.

the restaurant and bar area looked wonderful

the sandman was one of the few hotels that allowed pets and had a reasonable pet fee

the pet fee of 40 per night is outrageous...

say they are pet friendly but charge $40 a night pet fee

it was and what i paid for a 1 night stay here at sandman, with no breakfast at all, no snack bar even here

location and shuttle

breakfast is good and the menu is changing everyday

in kitchen or living room)

i would improve are: 1) add a disposable shower cap in rooms, and 2) add more fresh fruit in breakfast buffet (pre-cut)

good location close to airport with shuttle

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed after travelling for some time), pool,

some alone time away from the kids

staff were friendly, room was wonderful, pool was enjoyable, and the breakfast was great!

could hear the kids playing in the room from in the hall

coffee and tea in the lobby, nice touch amazing breakfast, and all the amenities were top-notch

a little noisy when the kids were left unsupervised.

light in entrance and bar area creating a nice ambience

breakfast was perfect, wide variety to choose from

the pool and the bed !!!

rooms, staff, bar were excellent!

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

felt that was not clearly informed of pet fee or apparent mat charge.

non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when

very reasonable pet fee for folks traveling with dogs

breakfast was good and pool was clean

pool area was much too hot

the room was nice, clean, coffee make, fridge, great room service

the pool was great especially with little kids

isn't enough parking within the premises but there is some extra slots across the road

pool and spa was wonderful

good location. breakfast was good

the gym and hotel layout was wonderful. i loved the new design and amenities, such as the gym.

the pool, gym and restaurant area were great places to relax and work

awesome clean big room, comfy bed and nice parking lot, handy having food and bar on site

service, cookies at the front desk, generous hot buffet breakfast, breakfast staff are super friendly, great location, well kept facilities

the breakfast was okay

breakfast just ok ,and they didn't have the toiletries like a lot of hotels right in the showe

rooms were super clean, the staff very friendly, and what i liked most was the pool because it has many windows around it and gets sun during the

we were able to use faculties (pool, gym) even though they have capacity restrictions

we were able to use faculties (pool, gym) even though they have capacity restrictions

there is a pool with a hot tab and a gym

is clearly written in our booking)

booked a room for 2 adults and 2 kids, we had 2 towels and 1 shower gel

breakfast was not included location.....a bit far from downtown but close to parliament hill

t open, the gym wasna

facilities like gym and swimming pool were closed due to covid

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and staff could have been more

room service is not up to the mark

the room service options are also very good and i ordered food in from ubereats often and this worked

staurant closed - not busy enough?).

the pool was amazing, clean and warm with lots of extra towels

the boisterous bar tender!

good location, clean. a bit pricey but good experience. kids loved the pool

bar was also very nice

the wifi was slow, and attempting to charge for faster speed is ridiculous

clean rooms , the pool was very nice and the breakfast was amazing for complementary

took my small dog and there was no pet fee

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

the restaurant was closed! we really wanted to get room service, but we couldn't.

location is good, staffs are nice, wifi is free

room service for dining was great even gave us free

didn t work in certain areas of the room, like when i was in my bed i would only have 1 bar of wifi

safety bar in bathroom would be handy.

the wifi wouldn t work very well at times. otherwise, everything was good.

have laundry room in the basement, $1

we stayed in an executive suite and really enjoyed how spacious it was and the kitchen

gym closed due to covid

variety of the gym equipment would be appreciated

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

walking distance to downtown comfortable beds nice bar within property

we really enjoyed the indoor pool and kids playroom

the wifi was dreadful

pool rooms for kids & teens.

room service was fast and food

to include breakfast

parking, no bed for kids, price way too high

is pricey, including food and drink at the bar, and you do have to pay for wifi in your room

without any warning they closed the gym for painting.

- quiet location even though right downtown - gym - great

the menu for room service was super basic

clean modern room, pool and hot tub

the staff was friendly and the onsite laundry was a nice surprise

good gym and pool facilities

��Z

i was able to get a late check out which was very helpful

staff were accommodating. the early check in was also a thumbs up. great location

they accomodated my early check in . robert an amazing man. thank you so much

but they did offer an alternative, but it was an 8 minute walk so we passed because of the young kids

dining service, both in the restaurants and for room service

calming swim in the indoor pool

gym was modest but fine

have been nice if they specified that the pool was only available to fully vaccinated people

fewer screaming kids in pool than other

staff was friendly and kind, bed was comfortable, sauna in gym was awesome, restaurant was good.

pool, hot tub and gym available

dinner and music at the bar was amazing

there is no ice, so room service delivered to our room

wifi had very poor signal in my room

outdoor pool, friendly staff

room service was fast and cleanliness which matters the most was 5

clean room and clean bathtub, which made a big difference when washing the kids

staff at the restaurant's bar were knowledgeable about food pairings and offered a fantastic recommendation for scotch after

room service and all other staff were

of heavy wood from original design, difficult for me to lift, maybe not as friendly to seniors or kids

cept swimming pool/fitness), nice and helpful

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

breakfast and the restaurant at ground floor were enjoyable

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

really enjoyed the selection of foods at breakfast

breakfast was not as expected as fairmont standard

the room service food menu was also very small

location, room, bar and food on site

swiming pool and location

hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location

pool and hot tub awesome breakfast awesome a little pricy sooooo clean

ee for kids !)

we were disappointed they didn t have room service and instead of a nespresso machine a keurig or room service for coffee could be added

very nice rooms, great location, nice buffet breakfast (free for kids !)

room service availability, it would have been a nice gesture to provide some compensating factor -

t open) and very limited restaurant and room service options

location great, close to the highway. late check out was free of charge

great pool to relax in

late check out

beds, close to restaurant, quiet, indoor pool with fairly warm water, close to gas station

the pool was too cold to enjoy

think its a bit crazy that i was charged 75$ for a pet fee, while i stayed in a brand new holiday inn for the previous 2 nights and was charged 15$

5), in most of other hotels, it is less than $20!

pet fee was $50 cad for the two dogs

pet fee is too expensive

was very slow, fan in the room was noisy and pet fee was $75 which is much more expensive than any hotel i ve stayed at

also, it's next to the gym, if you want to go train at nights in the weekend, prepare yourself to walk past the

the front desk service and cleaning room service was fantastic

love the location, very kids friendly, and the room was very clean and spacious.

restaurant

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

the house does not match the photos. the kitchen, the apartment, everything was old and dirty.

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran everything, pushing

breakfast is so so, you will get what you paid. clean, good location.

we had all the free water we could handle kids loved it

staff arrange early check in for us to drop off luggage

elevator is a great asset, would be a challenge to get up four flights of stairs with kids

we went with kids

mputer)--wifi included---thick fluffy towels--and very comfortable

was dirty laundry piled outside the suite entrance

the gym isn't great and there doesn't seem to be much else in terms of facilities.

nice rooms, wifi.

our room was over the basement which contained the laundry which was a little noisy during the day and the sump pump which was working day and night

hill, etc tea in the afternoon at the hotel friendly staff umbrellas for use when it rains good wifi

great location so we could walk everywhere, a hotel with character, clean, friendly staff, great breakfast, kitchenette in a large room with a nice bathroom, affordable price, comfortable bed and

really strong wifi, nice people and nice break first.

views , lots of activities to do, the restaurant and casino inside the hotel

only concern is that parking is not very convenient if you are arriving later

a restaurant, a pool, a huge underground parking

comfort and view, room service was easy to contact

casino is huge and loads of fun

absolute cleanliness the location as it is beside great restaurants the amazing breakfast the washroom has

the gym was well equipped, the breakfast was satisfying, the staff was courteous and the rooms are big

breakfast was included and lots of staff to help out. pool facilities and gym was clean.

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

for my wife, the gym was adequate, but she would have liked to have one or more machines for legs

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

breakfast was good location was ideal close to everything stores etc...

the breakfast was very good

gym area is to small and not that much equipment

pool and gym very small. breakfast line was so long we left.

the room was very spacious. staff very friendly and accommodating. lovely breakfast.

i really liked that there was free breakfast, parking and we had access to the pool and gym

breakfast was not bad. kids were happy to use pool!

the big room and the breakfast

ample breakfast - not an employee hovering over the choices as you decided what you wanted .

the pool was excellent

good breakfast and great staff

paid ev chargers were available and functioning

this motel has a great kitchen space for use by guests

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e