wifi wasn't working in the room, but the pub below had strong wifi and a place to work

would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less crunchy) cereal (+) we are local to the area, so i booked this for my wife to give her a night off from the kids (+) there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog

staff , comfortable room , nice bar , location

the staff were so friendly and the venue had a really nice atmosphere in the bar and restaurant

there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog

location ideal, bar and staff great, room clean and bed comfy.

the residents bar was cosy and did good bar food

was staying 4 nights i sleep well, room wery clean staff wery good werry good breakfast i will come again january 2026 i will recommend this good hotel thanks so much

the bed was comfy and excellent breakfast and very near to croydon centre

friendly staffs and good breakfast

everything except wifi

wifi was very intermittent and kept dropping off

wifi quality was altogether poor

had parking which is what we needed

parking included too which was really convenient for us

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

may have missed it, but i couldn't find the wifi code so i had to go down and ask

here it is like visiting freinds, great food in the reastaurant and very helpful staff comes with parking which can be difficult in

parking is easy to find and is for people staying at the duke s head which is great

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

wifi and a double bed.

parking wasn t good either as you can imagine customers were there for the pub aswell

the wifi was a little unreliable which for a business traveler is problem.

the room service was not great

my 3 night stay at the greyhound, lovely helpful staff, clean rooms, comfy bed, room service ud83dude4cud83cudffb, amazing breakfast

i had two rooms with all kitchen and laundry equipment

was no netflix for kids to be entertained

its a sort of service apartment that gives you a fully functional kitchen which includes a washing machine, dishwasher, microwave, fridge, a hobb along with a queen

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

the kitchen and bathroom was well equipped

there were kids,dogs and even a bicycle

bar downstairs was buzzy, great mix of people, young, older, families and kids in the afternoon

wifi was good

we were able to have a late check out

i didn't know there was free wifi

loved the restaurant and bar and the room was very cosy and well decorated

they called us to the room at 11 am to tell us that we should check out at 11. slow wifi.

breakfast with no continental option in the restaurant but apparently available as room service

no phone signal and the wifi was extremely poor.

lovely minibar selection and room service menu

excellent wifi

room was lovely and well laid out, good facilities, reliable wifi

i arrived at night and the staff kindly asked me if i had dinner and introduced the bar and restaurant to me

pub/restaurant/wine bar are all immaculately maintained and the location is extremely spacious

we ordered room service which was delicious (all done via the super cool young's on tap app) plus we enjoyed (+)room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent (+) flexible room service (+) we had room service which was easy to order via the app (-)room service, no fresh milk in morning, breakfast was bad cheap streaky bacon swimming in fat ,

welcome from staff and a complimentary drink, we ate our evening meal in the bar and enjoyed it

had an evening meal and breakfast and enjoyed both

breakfast offered a great choice and was available until 11am

breakfast excellent

the complimentary free drink and breakfast

only wish there was room service

least on a sunday)

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

great bar - great sleep - comfortable and clean

recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic, food enjoyable and staff very accommodating

free wifi only if you give a lot of personal info to a third party provider

friendly bar and dining area and excellent breakfast

room service: one order of fish and chips, no drink: 25 pounds

close down the bar before midnight, which surprised me

and they had room service

which feels like a luxury apartment, breakfast and dinner, the staff and i really enjoyed the pool and spa

great views. nice pool & gym. perfect service.

great views. nice pool & gym. perfect service.

we were very lucky with the weather & had a late check out so spent our morning on the rooftop pool

the pool. the breakfast.

i was a bit confused by room service as i used the qr code on the menu but it didn't have all options on there - i used it

thing we didn’t like about the hotel was kids in the pool, could be a nice idea to have adult only times especially during early evening

staff are so helpful and friendly breakfast is excellent i will be

interacted with the kids, showed an interest in us, could not do enough, was really chatty and welcoming

the hotel staff that my family and i would be arriving from the us and would like to have an early check in because our 82 year old mother upon arrival one of the employees maria flores lied

phoned to let the hotel know that i was coming early & to request an early check in

breakfast gorgeous, frequently topped up, lots to choose from & hot

+ staff, + clean room, + great breakfast, + wifi

could have kept gym sauna open till 21:00 or later

bad, the interior could be better, the spa could also have hot water in the pool instead of medium heated water

main downside was the spa hours, with the sauna closing at 7pm, which feels very early

nice decor, clean comfortable room, tasty breakfast with lots of choices, well equipped gym and nice sauna

no pool

room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to provide an extra bed

could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the evening and for morning coffees

the wifi was fast and steady, and i could brew coffee in the room

sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious

we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a

great breakfast. good for parking. staff exceptional. room n bed v clean.

free car park at the hotel was very handy but i would say not to get back too late as parking spaces get filled up

- there is a decent amount of parking which is first come first served

good location, value for money, parking, easy check in and helpful staffs.

i don t play golf ud83dude02

no room service . for the price this should of been included . dated decor needs updating

wifi drops out quickly if you don t use it so you need to continually re sign in.

friendly staff great location. free parking. free wifi

wifi was simple to set up and fast

breakfast was included and it was very nice

i loved the stylish decor, nice shampoos, and free laundry. amazing value!

the room and apartment was 10/10 breakfast had lots of choice - would stay again

we had no need of the kitchen area in our room but could see how useful it could be

the apartment has large kitchen with full equipment

good location, late check out until 5pm for small fee, nice hotel & bar

price of breakfast

i was upgraded to a suite. there was also a big gym onsite which was great.

continuously walked into my room 4x even after i had explained i had a late check out

it had a simple gym if you had energy left at the end of the day for a quick workout with plenty towels