great comfortable bed,air con worked well and lots of secure parking

the was a parking on site

nice quiet place, secure parking

s important for us), nice breakfast, very nice welcoming staff at the reception but the

customer service, comfy beds, quiet area, safe parking, wonderful breakfast.

parking gets crowded in evening, area outside of hotel didn't look very nice, but for felt safe

the wifi was really

the possibility to the have the breakfast ready to go is also very nice

the breakfast and the beds and the bathrooms.

the breakfast was also very nice

good free parking facilities, lifts to the rooms

shared laundry facilities were clean and functional and reasonably priced

was missing a few essential items in the kitchen

check in was super easy and we had access to a small gym which was a nice touch

a complete aparthotel. fridge, bed, parking, breakfast, all

secure parking, also

free, secure parking was great

you know what to expect with this brand. secure parking always appreciated

location ,staff,hot water, parking.

wifi (a few years ago people complained about multiple devices: works now) (-)wifi (-)again, no wifi (+)it's cheap and there's wifi. (-)location. bathroom. noisy. cold. inconvenient. bad wifi.

clean room, easy contactless check in and free safe parking on the front of your room

good location, easy self check in. parking right in front

we couldn t reach the parking lot smelly rooms uncomfortable beds sheets not clean no elevator room too hot poor

plenty of secur parking

parking directly in front of the room is very nice, the room was super clean and very comfortable

good, secure parking

the room was very silent even though it was next to the parking spot

free parking outside and for security the gate was locked at 9pm/2100 but you could access with room key

secure parking, close to a few restaurants and good breakfast in the morning, would definitely use again

plenty of parking and reception staff helpful

friendly staff, parking and electric charging options. good value for money

i recommend to ask for a higher floor room to avoid sleeping close to parking lot

we were traveling by car so parking was important, very safe place perfect for rest and go

there is a spacious parking with several chargers for electric cars

parking cramped

wifi (not the best, but ok), location (tram b, carrefour, cinema, kebab, etc) (-)free wifi ssl certificate is not trusted. i get a 'not recommend to connect' every time. (-)wifi (-)was no wifi or tv signal ( 2 channels worked ) (-) wifi required frequent re-logins if not used continuously (-)wifi connection was not good (+) wifi is okay (+) wifi connection was good (+) very strong wifi (-) most seriously however, this hotel doe not have properly functioning wifi, and this makes it impossible for a business traveller to get any serious work done in the

staff was really nice and helpful despite the overload of work i had also a nice diner and breakfast

this hotel was ideal and had excellent secure parking

easy access for us when passing through with good free parking and good breakfast

breakfast was great

reception said that food would be served in the bar but no bar

continental breakfast is available at an extra cost, payable when you book in

secure parking and 24h check in. simple accommodation and nice clean linen.

plates and cutleries at breakfast were dirty and not much of a choice on food.

free parking

the ease of booking in, the breakfast , being pet friendly,the location, friendly staff

handy location, tons of shops and restaurants nearby. lovely staff. safe parking lot

parking is sometimes an issue due to number of travellers vblockagesans which cause

clean small room for one night. good as there is free parking.

confusing instuctions to sign in for wifi

parking and location

slept in, decent place for an overnight stay, very easy to get to from ring road, and has on site parking unlike most places i looked at in

the breakfast

evening meal was excellent value as was breakfast. ideal one-night stop as a 62 very close

also plenty of secure parking

we never used the restaurant for our evening meal, we found that there was a good selection for breakfast, furthermore we were able to have a take-away coffee gratis for our onward journey

easy parking , spacious , very clean

a shame that the bar and restuarant aren't open/stocked at the weekend

also the 2nd day we were not sure if we had to stay one more night and got late check out

menu expensive, bar service in the evening was slow especially if reception staff were busy

lovely staff lovely breakfast and the coffee amazing

parking is good and private

secure parking

i was able to stay with my dog and they had convenient ev charging

one of the ev chargers was not working but they managed to get me a different charger to use

free ev charging. very pleasant receptionist.

late and she called to make sure that we are ok and to explain us how to check in at the kiosk parking secure and available

as a motorcycle rider it would have been nice to have parking under cover but it was secure so a minor point really

comfortable room for a family with 2 young kids

closed parking place during the night

very convenient stop off while driving north. play area was great for the kids.

everything, very helpful staff. clean and very comfortable. parking was great.

kids enjoyed the breakfast, the croissants were really nice, really nice staff

clean, quality bedding. good parking accepts pets

the breakfast was fresh varied and plentiful with regional

on site restaurant and bar (but not available certain days) (+)great location, nice restaurant / bar area. superb staff

nice pool & private

clean good breakfast parking

restaurant and bar area and staff excellent

swimming pool a bonus in hot weather

wifi okay for emails etc but nothing else. slow and kept dropping out

lovely bed, nice warm room, easy parking and dog friendly

the bed in the room has been comfortable and the wifi worked properly

good parking space

lots of free parking, good free wifi.

wifi connection was not good at all

restaurant and bar on-site

plenty of choice at breakfast

clean. good breakfast. close to city centre via tram.

the bar and the restaurant add value to the property

value for money close to city center, good wifi, great breakfast, huge bed, easy access to public

nice breakfast

free wifi

location is very good, great kitchen facilities and fast wifi

the tall white service staff who on my first night really went out of his way to fix the wifi issue and gave me great details on where to eat , how to get there and what to do

station on each floor 24/7 - no running down to the lobby :^) the rooftop bar and pool are fun too

pool on the roof top

did the job, good wifi, good breakfast, decent connection to the station, clean.

wifi, i should type phone number and mail adress anytime to have access to internet

wifi kept disconnecting and had to log on repeatedly

fast wifi

good wifi

possibility to store luggage for 2 euros per room, and a bar inside the hotel

require your room to be made up in the morning, you re given a token for a free drink at the bar - a nice touch

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

no insects, comfortable beds and tasty breakfast

special thanks are to timothe)..

we particularly enjoyed the presents for the kids

was good with separate beds for the kids and a decent shower

1- no room service 2- small rooms 3- overpriced

very friendly staff, lovely little touches for kids and lovely restaurant.

looked liked a good kids area in reception but didn't look to see if set up for english

no wifi as

issue i had was accessing the wifi was annoying

also no safety on windows on 6th floor extremely dangerous if you were traveling with kids

no wifi as advertised on the website, also no electricity the last morning

getting two rooms was economical and fantastic on our wallet traveling with two kids

of four with a room booked for three people only which would have been sufficient for us as the kids sleep together with their mother)

asked for connecting or rooms near each other as travelling with two kids

it has a restaurant for breakfast but i didn t try it, much prefer trying local cafes

great location and good breakfast

of four with a room booked for three people only which would have been sufficient for us as the kids sleep together with their mother)

and breakfast was sumptuous as well

the room was very nice, perfectly clean and the staff very friendly. the breakfast delicious:)

staff, lovely stylish hotel, good bar and restaurant with excellent food

in the spa and bar were fantastic but staff at reception were rude

the bar is also amazing

wifi was super fast unlike so many hotels

the fitness, lounge/bar, breakfast, parking and bike offering.

having to login to the hotel wifi every time i wanted to use it.

min by foot) but unloading of baggage without problem possible infront of hotel, good wifi, tramway station very close

breakfast buffet was very nice

we were able to check into our room early and our bags were stored with an option for late check out

bar and restaurant offer good range and great service

staff were amazing and the bar tender was exceptional

breakfast was really good as was evening meal when taken staff went out of there way to be

location, great bar and fantastic staff

clean and well located, good wifi, gravity was free.....

location is very good. comfortable beds. good wifi. staff was helpful.

the staff were helpful and friendly, the room was clean and comfortable and the breakfast was good

clean,breakfast was great

rooms are relatively spacious clean good wifi connection

breakfast was plentiful and varied. i only,wish they served pots of coffee.

excellent staff and a really good breakfast

late check out at 12 am and good buffet breakfast

buffet breakfast had a large selection to choose from which is always a

en limited) was

was clean and bed comfortable, wifi was fast and strong in my room

was excellent staff were very helpful beds were really comfortable fridge in room very handy breakfast choice very

you had to sign in up to wifi everytime you got back to hotel.

helpful staff, very clean and comfortable rooms, on site parking and excellent breakfast

decent breakfast in the morning

wifi worked great, room was very clean with nice bathroom/shower

no bar or restaurant area

shower and bathroom were very cramped. only 2 towels. wifi signal was poor in room.

wifi is almost unusable as so much is blocked. breakfast coffee was undrinkable.

staff; friendly helpful spoke many languages; allow early check in + late check out; store luggage before and

no breakfast room - they have room service breakfast but we don t like eating in the room.

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

breakfast was really good

quality breakfast, toiletries & in room supplies (nespresso, nuxe wash, inclusive soft drink mini

free wifi was a performance to join

breakfast offered the usual selection and was well presented i would like to give a special nod to

loved the bar lounge with tones of beers selection and a cozy

both the dinner and breakfast were delicious and the wine they recommended was great

food quality room service

for our room the wifi was a bit patchy

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and bar suits us very well

secure city centre valet parking welcoming for pets and a very good bar menu where pets were

wifi not working

breakfast was an amazing choice

the food is really good - both dinner and breakfast is well above average

very half heartedly i attempted to walk to the city center with my wife and kids via victorie place and was advised by an unknown local half way through it not to do it as he

hotel kids friendly with some games at the lobby for the kids to play and some sweets for them too

receptionist was very friendly and allowed for early check in

close to station with links to all but not too far from north side of centre the gym was compact but enough to get workout

breakfast was amazing, very good range of options including healthy ones

room; reception area and stairs clean and attractive; bar open 24 hours for coffee and drinks; staff welcoming; tram stop outside to station and bordeaux

wifi worked well

the hotel itself was very clean and the breakfast was wonderful, great choices

excellent choice for breakfast. standard early check in time of 12 noon.

were not given fresh towels one day of 3 day stay and it would be good to have a little bar fridge in the room

good breakfast with omlet , sausage, vegetables, tasty bakery products

breakfast was excellent, with lots of great options

(including the early check in which really made a (+) staff (amelia especially) were amazing and went above and beyond for us as we requested early check in and had a pet with us super friendsly and helpful throughout our stay (+) easeful and early check in, the reception staff incredibly friendly and helpful in every way

good breakfast and friendly staff

we didn t have breakfast

the bar prices were a little expensive , bottled water an soft drinks perhaps a vending machine with

and the final price with breakfast wasn't cheap

the hotel is not near from the downtown. the breakfast is too fat.

good easy-connect wifi, many media options too

roof top bar is an added bonus.

location and rooftop bar are fantastic

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy people and tourists that just want to have a nice time without any

enough toiletries in the bathroom, a bar of soap to use to wash hands and face, use to wash hair/condition and use as a shower gel at

ate check out, bar, vending machines etc)

wifi works well

breakfast was awesome

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

5 mins walk from train station beautiful spacious room - great shower lovely bunk beds for kids

the room was a lovely size with a coffee machine and mini bar

lovely restaurant and bar with outside terrace which in summer would be lovely !

roof top restaurant and bar

meant when we returned for the afternoon we were unable to enter the room and with the rooftop bar closed in the afternoon this meant there was no where to wait

ich we didn t use) there was a hairdryer and a steamer to iron our clothes

wifi was very fast on the third floor except in the evenings, at which point was unusable

the price. but as we know we got what we pay. wifi was good

wifi was a bit unreliable.

wifi was sketchy

least).

no wifi in room as advertised, needed for boarding passes etc

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

wifi didn't work

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast was great too

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

small bar fridge in rooms

the beautiful cocktail bar and space was a real bonus

they have a new bar and breakfast that is exceptional

breakfast with a variety of options

excellent wifi, lovely staff, nice breakfast. pretty close to the centre - safe area.

in-room wifi did not work. however...they provided free mobile wifi to make up for it.

good wifi though so use vpn and bbc iplayer

breakfast, available room early, friendly staff.

you can fill up your water bottles easily downstairs, there is a bar and beautiful little lounge there too

there was a price list and also a room service menu so a little confusing

it was a very comfortable walk to many restaurants, clubs and bars

location, great room, spacious, coffee and tea making facilities, restaurant and room service

comfortable and clean room, location, room service and friendly staff.

quality of wifi, decor, parking, lighting, variety of tv channels and very comfortable bed

picked a family room, two adults and two kids

very large restaurant and bar with comfy seats

room was nice albeit perhaps too crowded/small when opening the sofa bed for the kids

ease of check in. quality and decor of room. bar and breakfast area. modern.

the wifi was awkward to get connected and couldn t use it, after all

they also allowed us early check in

staff location hotel room breakfast

slow wifi

good wifi

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

room service was in name only many of the few dishes advertised were not available

breakfast

pool was not heated

staff very helpful and wine bar was great

breakfast intimate and friendly

breakfast experience i've ever had

breakfast was great we loved our room.

the breakfast each day is excellent

breakfast will need a full review to itself to do it full service

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

dn't

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

no complimentary water no working mini bar or kettle in room charged 3

sauna and haman and pool

cocktails were limited and poorly mixed on the roof top bar with limited choice of beers.

room service

breakfast was very nice with a lovely view overlooking the square

room dark. roof top bar and spa needs attention.

there is also ample safe parking

the staff were lovely and friendly, and the parking felt secure

nice and friendly staff on the reception yammy breakfast good bathroom rooms were cleaned every

very close to the route of trip. very comfortable bed and breakfast

spacious room and excellent breakfast. walkable distance to the train station.

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

the bar was appreciated and served very good croque monsieurs with the beer

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with heavy suitcases

free wifi, easy check in and

location excellent. wifi was good. staff were helpful. bed was comfortable

with my family with two small kids and felt very welcome

the price, it would have been nice if use of the spa was included rather than an extra charge per person

reception area and bar were very small and often crowded with check-in/out guests no real lounge area to sit if

room service menu was a bit small but the hotel team was very accommodating to our wishes

super friendly check in, fantastic lunch and dinner, blissful spa experience -- i couldn't ask for more

room service

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

wifi a little weak, but good enough to get done what was needed

slow wifi

no restaurant, poor room service menu and the cooked meat at breakfast was off.

fab worth going to and the bar staff are great

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

wifi access poor and complicated. we ended up using my husband's mobile system

ot included) was huge, varied and

good facilities and extensive breakfast

breakfast was very good very nice location and easy to get

would have been nice with a small bar for some drinks

they accommodated the 6 of us in the breakfast room for our evening snack

there's no bar or restaurant

no on-site bar or restaurant - nearest a 5 min walk away

corner of the breakfast bar where the bread and pastries are gets too crowded because it is in the corner

beautiful large breakfast buffet

breakfast! size of room, convenience of location

breakfast was really good

liked the calm area around the hotel, with some shops, bars, and restaurants nearby

low speed wifi

-very clean -really good wifi -comfy bed -easy check in with 24 hour reception

breakfast was continental which was good

decent breakfast

very good wifi

wifi is good

price. pretty good wifi!

the wifi is a bit unstable. probably needs a new modem.

everything was worn and old. the wifi did not work.

the wifi only works if you connect downstairs first

gym and pool a lovely touch, and room facilities excellent and pristine

cleanliness, wifi, no temperature control whatsoever

all rooms are well equipped as well as kitchen

wifi works well, and we think that need a new design according the times, a little bit investment

the kitchenette was stocked with everything we needed

kids enjoyed the dorm room

fantastic staff. lovely bar area outside which attracts the locals.

&13) loved the built in bunk beds

kids loved the place

our rooms where very dusty with construction dust and one of our kids tripped and fell in the hallway with some leftover materials there

good location. very friendly staff and delicious breakfast!!

great roof top bar and restaurant with amazing views

h floor). was open just for the breakfast hours.

of crockery and cutlery on the breakfast buffet

friendly very helpful staff, compact well fitted out rooms, excellent breakfast

wifi worked only at the frontdesk. couldn't connect to it in the room at all

wifi was not working well

working wifi

the room though small did offer tea and coffee facilities, hair dryer, tv, and good wifi reception

wifi did not work at all, i could not connect with my linux laptop.

nice bar with tv

was an unnecessary query over a bar bill as we checked out, which took the edge off the otherwise great

parking. two bags of tea. nice bathroom

friendly staff, easy free parking, could get a good beer anytime, good breakfast

bar area, seating inside & out

parking, online checkin, rooms were clean and nice, overall impression is good - perfect place to

location good very close to airport. staff are helpful and friendly. parking free.

plenty of room for car parking

close to airport, good room, free parking

to airport easy to find secure parking

ey have a spa too

spa and restaurant on site great coffee a lovely area to sit around the pool

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

to pay extra for parking could do with more sunbeds and umbrellas around the pool and some of the sunbeds were in need of clean

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly and

good wifi, comfy bed, good breakfast, good location for travelling through france by motorway.

the pool.

good breakfast nice coffee. good pool very clean comfy bed

in the middle of a heatwave, walking into their bar

in the middle of a heatwave, walking into their bar (happy hour 5-7pm) and swimming pool were just what we looked forward to after a day out in the (+) good location, breakfast and bar ok (+) nice bar and restaurant area

mporarily) and it isn't safe for now to leave valuables in your car at the hotel's parking as there has been thefts at night

super clean, comfortable room, easy parking, nice lobby, helpful staff

airport; handy restaurant at campanile next door

wifi works very slow, but i was a bit surprised that (in spite of having signs saying so) reception (-) only issue is that i can never get the free wifi to work (-)wifi kept kicking us off and we had to keep logging in again (-)the wifi was not working (+)size room , free wifi and parking (-)room, beds, shower, minimum lightning, complications with acessing wifi, smell of smoke in (-)promise of free wifi, we couldn't connect (-)basic, could have done with a kettle, and to get access to wifi, i had to go back down to the service desk and request it (-)basic for the money extremely poor pillows horrible smell of stale cigarette smoke slow wifi

it has good parking, a nice bar and other amenities are not far away

loved the option of express breakfast at the bar

lovely large bedroom, great bathroom, good breakfast.

the poor wifi connection the poor air conditioning system no hot breakfast on our second day

had comfortable bed, good shower, clean, good wifi, bit small

superb room amazing and great breakfast along with secure parking, on my previous visit 10 days prior i had lost my motor bike

serves till 10pm bar which is a real plus for french chain hotel

i did not like wifi, it was very slow and could not support my uses

new hotel, clean and close to the airport when there , was no parking problem. breakfast is fine

wifi was good except i had to log on repeatedly and that procedures was cumbersome

fast wifi and 5 minutes to airport