the swimming pool, if we had more time

secure parking available on site

supermarket is right in front of the hotel, parking is available without any additional charge

another small point is not having a more direct access from to the back of the hotel from the parking, but this not really relevant

clean good breakfast parking

small table for kids to play, draw, some books etc kept our toddler busy

on site restaurant and bar (but not available certain days) (+)great location, nice restaurant / bar area. superb staff

clean, quality bedding. good parking accepts pets

wifi, room size

breakfast was simple but more than adequate

location was great, close to highway, yet quiet and with plenty of parking

very convenient stop off while driving north. play area was great for the kids.

very convenient stop off while driving north. play area was great for the kids.

privat enclosed parking

late and she called to make sure that we are ok and to explain us how to check in at the kiosk parking secure and available

there is plenty of free parking right outside

parking is good and private

staff was friendly , no problems to find the hotel , big outdoor parking place, nice breakfast clean room with a balcony

the grounds were neat and tidy,parking was easily accessible

next to rocade bordeaux, with parking and good restaurant

location off the motorway, and the gated parking provides peace of mind

parking in front of the room.

secure gated parking

the bed in the room has been comfortable and the wifi worked properly

lovely bed, nice warm room, easy parking and dog friendly

clean small room for one night. good as there is free parking.

nonstop checking and awailable parking place together with good position close to periferic make this hotel a good choice

parking was a bit tight, think i found the last place

parking and location

handy location, tons of shops and restaurants nearby. lovely staff. safe parking lot

location v.good friendly staff good secure parking

clean public areas. comfy bed. breakfast very good continental style

the evening meal and the breakfast were good quality and service

slept in, decent place for an overnight stay, very easy to get to from ring road, and has on site parking unlike most places i looked at in

has a good standard , comfy room , great wifi , comfy pillows, lovely italian restaurant is part of the hotel

on a weekend the resturant and bar are closed. we did know this, but it spoilt our stay

also the 2nd day we were not sure if we had to stay one more night and got late check out

lovely staff lovely breakfast and the coffee amazing

you had to fetch / order from the bar at 2

breakfast on board

nice breakfast

secured car parking with easy access and exit

kids room allocated a bit far.

parking in front of the room, and very friendly staff at breakfast

perfect wifi

room had very poor cleaning, we had kids with us and a baby and the floor was absolutely disgusting with a centipede passing through

full parking

crowave

check in was super easy and we had access to a small gym which was a nice touch

the hotel also has a self service laundry and a small gym

receptionist was lovely & very helpful, free parking, bed & size of room was amazing, bathroom was nice & big, breakfast was delicious & overall

nice quiet place, secure parking

tasty breakfast, protected parking

customer service, comfy beds, quiet area, safe parking, wonderful breakfast.

to the town centre, the rooms were spacious, well equipped, clean and comfortable, free onsite parking and a fantastic restaurant serving great food and drinks, the breakfast was typically

parking and security of rooms to car outside room

comfortable rooms, air conditioning and free wifi

good onsite parking and very good wifi connection

the possibility to the have the breakfast ready to go is also very nice

breakfast buffet could have offered more options and would have liked to see a reduced rate instead

the breakfast and the beds and the bathrooms.

parking

secure parking, also

it's ok for one night parking

parking and security ok

wifi (a few years ago people complained about multiple devices: works now) (-)wifi (-)again, no wifi (+)it's cheap and there's wifi. (-)location. bathroom. noisy. cold. inconvenient. bad wifi.

parking directly in front of the room is very nice, the room was super clean and very comfortable

good location, easy self check in. parking right in front

clean room, easy contactless check in and free safe parking on the front of your room

plenty of secur parking

we couldn t reach the parking lot smelly rooms uncomfortable beds sheets not clean no elevator room too hot poor

parking, car charger

friendly staff, parking and electric charging options. good value for money

i recommend to ask for a higher floor room to avoid sleeping close to parking lot

parking next to the

parking cramped

free parking outside and for security the gate was locked at 9pm/2100 but you could access with room key

plenty of parking and reception staff helpful

good value for money, with free parking available even for a busy time of year

the room was very silent even though it was next to the parking spot

free gated parking

wifi doesn't work

all rooms are well equipped as well as kitchen

improve on having more kitchen utensils eg kitchen scissors, knives, more plates, forks, spoons

the pool is a relaxing treat this time of year being indoors

small kitchen with microwave, fridge, etc

friendly staff. clean property. huge parking space.

continental breakfast is available at an extra cost, payable when you book in

breakfast times, though breakfast spread a bit lacking in variety

very good breakfast.

parking was ok, could see the car from my window

wifi (not the best, but ok), location (tram b, carrefour, cinema, kebab, etc) (-)free wifi ssl certificate is not trusted. i get a 'not recommend to connect' every time. (-)wifi (-)was no wifi or tv signal ( 2 channels worked ) (-) wifi required frequent re-logins if not used continuously (-)wifi connection was not good (+) wifi is okay (+) wifi connection was good (+) very strong wifi (-) most seriously however, this hotel doe not have properly functioning wifi, and this makes it impossible for a business traveller to get any serious work done in the

secure parking

couldn t get wifi to work

hour checkin, secure parking and accepts pets

parking and the hotel was kept very clean and tidy by the staff

wifi, perfect location

friendly and helpful staff. due to covid the breakfast was in your room.

staff were friendly, breakfast was included.

the breakfast was good. the gym was small but useful. the room was clean and big enough.

restaurant and bar closed, although it was a thursday and the website claimed it would be open

easy access for us when passing through with good free parking and good breakfast

clean, easily accessible, good bed, free parking right in front of room.

early bar closing

very flexible check in and late check out.

to tram a clean, modern, comfortable free on-site parking pleasant staff decent hairdryer usb plugs next to bed for easy overnight

wifi and cell coverage was terrible

bed, great shower, nice and quiet, lovely kind and polite staff, secure parking - what s not to like

to airport easy to find secure parking

good location near the airport and p4 longstay parking. restaurants in walking distance too.

plenty of room for car parking

location good very close to airport. staff are helpful and friendly. parking free.

there is a bar near the reception.

quiet hotel with excellent parking close to airport.

beds, good parking, good restaurant next door which was open on sunday evening

security in the parking

excellent parking. comfy bed quiet

wifi works very slow, but i was a bit surprised that (in spite of having signs saying so) reception (-) only issue is that i can never get the free wifi to work (-)wifi kept kicking us off and we had to keep logging in again (-)the wifi was not working (+)size room , free wifi and parking (-)room, beds, shower, minimum lightning, complications with acessing wifi, smell of smoke in (-)promise of free wifi, we couldn't connect (-)basic, could have done with a kettle, and to get access to wifi, i had to go back down to the service desk and request it (-)basic for the money extremely poor pillows horrible smell of stale cigarette smoke slow wifi

covered parking

great location, easy access with a car and good free parking

commend cold buffet - very good value); free parking

friendly stuff and spacious parking

serves till 10pm bar which is a real plus for french chain hotel

diner deal was very good !!!!! free parking .

we were pleasantly surprised to find such a nice restaurant and a lively bar scene there as well

location, free parking and friendly staff

outside terrace and access to the onsite bar and restaurant were great features

superb breakfast friendly staff outstanding cleaning good parking facilites

breakfast finished quite early at 9.30

efficient, clean rooms, secure parking, tesla supercharger stations on the parking lot

very good breakfast, including scrambled eggs, bacon, sausages and beans

outdoor games for kids, clean and warm swimming pool (end of august) (+)perfect outdoor area and pool. lovely restaurant. (+)easy access to the airport and surrounding land and pool made the stay comfortable. (+) the garden and pool area is so great for kids loads to keep them busy (+)the staff is very friendly and helpful. the location is super and the swimming pool is clean. (+) i did not get to use pool but looked lovely near tram super (+) great breakfast and lovely outdoor space with pool, games and seating (+)the pool, facilities and courtyard lawn space with outdoor games and hammock. (-)loose paving slabs round the pool edge. (+)parking with tesla superchargers, breakfast was very good, outdoor pool and gardens were impressive (+)the swimming pool. great staff. dog (really) friendly.

swimming pool was good with comfy sunloungers

pool. very hot humid weather

close to the airport and the pool

wifi seemed to be intermittent at pick times.

is not professional, the bed is little and it's not a large double bed like the description, wifi it's horrible, it was impossible to work, when we ask for support from the reception team,

interlocking rooms meant adults in 1 room and kids in another with 2 lockable doors inbetween

position and the hotel 24h receptions are just perfect for a late or very early check in/out

very greasy chicken with strange sauce

it's big, good dinner and breakfast, suitable parking, nice territory

although there was a kitchenette in our room there was no tea making facility

ideal for a short stay and the staff were really helpful, including early check in and looking after our bags for the day after check out

think ,must better if you have restaurant for lunch or dinner ,and breakfast should open at 4 am or 4:30 am cos like my flight 6 am that why i must leave early

wifi 10/10: very fast and reliable

unfortunately our flight was very early and breakfast is not available so early.

location with easy access to major routes, secure parking for our motorbikes

there as had to catch early flight and it is close to the airport with free parking

breakfast and tea available at any time ! shuttle bus

slow wifi

the staff were very helpful from check-in to breakfast to the shuttle to the airport

free shuttle

good wifi direct bus to city

parking lot available free of charge

wifi worked perfectly, also

two girls were supposedly working on reception and in bar next to breakfast room but kept disappearing and completely ignored me

desk and bar was open late for late incoming flights. comfortable bed and quiet room.

great location, as walking distance from or to the airport, and ample parking at the back of the hotel

breakfast was served from 3:30am that was convenient before an early flight

was a small hotel, cheap but very clean, comfortable beds, good parking and excellent price

but i could always get a tea from the bar so it was not a great problem

'funky decorated' hotel, comfortable and clean bedroom/shower room with good wifi

was dirty,very basic, no wifi connection which was bad hence not suitable for no one basically

it was perfect for our early flight. the lady on the desk was very helpful. loads of parking.

staff were all great and breakfast was pretty good

quiet , good wifi, good priced breakfast with very good hours

i can t complain, good price, good wifi, good breakfast. i would happily stay again.

th

modern with great features, themed floors for the rooms

helpfulness of staff, good clean rooms and extended parking facilities

convenient, close to the airport with free parking and shuttles available for the airport

good staff , very clean , comfortable,very well planned room, great breakfast selection

also, a nicely kept garden and a pool

very helpful and friendly staff. close to the airport, secure parking, comfortable beds

useful hotel for an overnight stopover. plenty of parking and electric charger.

parking available on site was also a good point for us

parking was ample

the bar had a limited choice, but there was always something to drink

plenty of choice at breakfast

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

location and bar downstairs

wifi wasn't working

the cute mezzanine for the kids beds

the hotel has great parking for larger vehicles and ev charging points

the price is acceptable, comfort parking area, great and cheap breakfast in style eat how much as you can

great hotel, with a pool, good free wifi, clean and cozy accommodation

heck in 12 o clock , and boiled water for baby to make milk you can get

booked the airport shuttle for 10

bit of a walk from airport and shuttle bus not running for early morning flights

i didn't think a lot of breakfast. choices were pretty limited.

car parking for the guests

mediocre breakfast offering

modern and clean. good gym, food was great and staff very helpful

water in gym not replenished and a floor mat would be helpful for stretching/floor workout

hotel adapted for kids with books and a colouring corner that my toddler really enjoyed

didn t use gym so can t comment

stayed in the family room, 2 adults and 2 kids, room was a little small for 4 people to tell the truth, also this is eco hotel, so there was

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

possibility to store luggage for 2 euros per room, and a bar inside the hotel

breakfast menu was great. room very clean, staff very helpful

the bar downstairs is lovely and the drink exchange is a nice detail

nice bar attached

great location and good breakfast

asked for connecting or rooms near each other as travelling with two kids

great breakfast buffet that the kids loved

breakfast was really good. lots of areas to work. close to old town. easy bus 1 to/from gare.

it s a lovely hotel with a good bar area

breakfast a little expensive although excellent.

breakfast really good. location, clean, quiet, friendly

restaurant's closed at the weekend . breakfast wasxpensive

staff was very friendly, the breakfast is very rich, you have a lot to choose from

decent breakfast and helpful staff

the tall white service staff who on my first night really went out of his way to fix the wifi issue and gave me great details on where to eat , how to get there and what to do

though there is some

pool, breakfast, staff

pool is fantastic, on the top of the roof with a beautiful view

free wifi

bar and restaurant offer good range and great service

breakfast is vv expensive for a family, but nice

breakfast was excellent, must note that it had the best butter i have ever tasted.

hotel has great restaurant and bar area and rooms are super and very comfortable

soft drinks are for kids :) in room has no slippers

there was a convenient laundry and mini grocery store less than 5minutes away

loved the bar lounge with tones of beers selection and a cozy

wifi was really fast and air-conditioning worked well

great breakfast and nice little gym. great opening hours.

wifi conneciton was very good

breakfast buffet is substantial and the staff do a great job

we loved the bar area and enjoyed talking to quentin, the friendly and fun barman

restaurant very formal . room service very limited

access to gym possible for a fee

we where running late ,due to arrive at 10 pm ,we rang ahead and as regular guests knew the room service menu,our food was ordered to be cooked just before the kitchen closed and delivered to

did the job, good wifi, good breakfast, decent connection to the station, clean.

wifi, i should type phone number and mail adress anytime to have access to internet

could hear the people in the next room), to many threats

wifi kept disconnecting and had to log on repeatedly

good wifi

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

no breakfast room - they have room service breakfast but we don t like eating in the room.

getting two rooms was economical and fantastic on our wallet traveling with two kids

issue i had was accessing the wifi was annoying

no dim light for kids

room with great wifi

no wifi as

the spa was beautiful and very relaxing

not a super central location spa not included in the hotel price

the bar was great

the rooms, i think a new smart tv would be great, and more food options at the restaurants and room service would be fantastic

we originally booked because it had a garden, a spa and was central

great location for catching an early train. a block from the station and breakfast was great!

it was near the main station, clean and good breakfast. the gym was really basic

location for the central station comfortable quiet rooms delicious breakfast great wifi excellent

min by foot) but unloading of baggage without problem possible infront of hotel, good wifi, tramway station very close

the shampoo and shower gel bar is a great idea and i really appreciated the kettle in the room

rooms are relatively spacious clean good wifi connection

breakfast was superb

did not take breakfast left early for onward journey.

location is great, right next to the train station. good room service

breakfast was adequate

a great range of food for breakfast of top quality in the breads and jams, fruits and yogurts

good selection and variety of food and a pleasant breakfast room

the breakfast is super good

breakfast was pleasant and easy

there is no bar fridge in the room, but if you need to keep anything in the fridge eg medication the staff is

(including the early check in which really made a (+) staff (amelia especially) were amazing and went above and beyond for us as we requested early check in and had a pet with us super friendsly and helpful throughout our stay (+) easeful and early check in, the reception staff incredibly friendly and helpful in every way

staff; friendly helpful spoke many languages; allow early check in + late check out; store luggage before and

the breakfast was awesome

late check out available and accommodating

rooms. location. no bar or restaurant.

statement that there is free wifi available needs to be caveated that free wifi is available only on one device - why do chain

wifi was very fast on the third floor except in the evenings, at which point was unusable

the staff members were very friendly. excellent location. wifi working well.

the price. but as we know we got what we pay. wifi was good

least).

location, the staff were extremely friendly and accommodating with an early check in facilitated

location excellent, roof top bar excellent, staff very helpful.

good easy-connect wifi, many media options too

great vibe and lovely rooftop bar / restaurant

the roof top bar and the staff were amazing.

location, late check out, good breakfast

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

no wifi in room as advertised, needed for boarding passes etc

wifi was very poor and they we not very helpful in trying to remedy the problem

late check out helpful

wifi didn't work

breakfast with a variety of options

, the location of the hotel is very convenient and the breakfast is very good and well presented

wifi not always available

location , double glazed windows so very quiet , nice breakfast , comfortable beds , very clean

excellent wifi, lovely staff, nice breakfast. pretty close to the centre - safe area.

nice room. great breakfast. great staff.

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

location, price ok until breakfast and taxes added on! early check in very good.

fantastic buffet breakfast

,it s immaculate, lovely bar area , they even out the football on in the bar for me , lovely service and a very nice

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

wifi was very good. furniture was good. the location was nice.

cocktail prices at the hotel bar were too high

small bar fridge in rooms

the bar in the evening was very welcoming

the staff is friendly and, in addition, there is a mini gym and a mini ping pong table, as well as many board games that can be used

think it deserves more

breakfast was amazing, very good range of options including healthy ones

excellent breakfast options which kept us and our two children

hotel, breakfast was beautiful with fresh produce, hotel is right next to the tram, which brings you to

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

no complimentary water no working mini bar or kettle in room charged 3

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

dn't

no coffee/ tea in room, min bar fridge not working, shower head broken.

breakfast experience i've ever had

breakfast intimate and friendly

breakfast will need a full review to itself to do it full service

breakfast was great we loved our room.

the rooms were comfortable and breakfast was great

i loved all. great rooms, superb breakfast and very well located.

smelly room, bad wifi, poor breakfast

room service schedule was a bit off

wifi didn't work. but overall an wonderful hotel and spot for the money

slow wifi

wifi, which didn't work in a second floor room

aff excellent) great spa and wellness area super location attentive and helpful staff modern

weak wifi

the wifi unsecured

pool was not heated

the wifi is stable

wifi was never working, and when it did, the speed was so low you could only check email,nothing

the hotel does not have fitness centre but it has an agreement with a fully equipped gym in the same street, which you can access for no charge

staff

wifi practically didn't exists, very bad connection.

have liked a mini bar to store milk etc and a small safe in the room

were not given fresh towels one day of 3 day stay and it would be good to have a little bar fridge in the room

breakfast at 11euro is value for money.

wifi was complicated so i didn t use, you seemed to have to pay extra

were very helpful, breakfast was excellent - a huge choice of delicious food

breakfast was extremely high quality and i m really going to miss it

breakfast was too expensive so we didn t have it especially with 3 children

pool and garden are super nice, a really good sport to relax while still being in the center of the

the breakfast was not as lavish/good as expected given the rest of the experience

and elegant with wonderful pool and bar

we didn t have breakfast

no grab bar in shower

polite staff room clean and comfortable breakfast cheap and lots of choice good location

and the final price with breakfast wasn't cheap

very very clean, spacious for a 1 bedroom, wifi excellent, breakfast also good. 10/10!

breakfast with wonderful staff

room service

breakfast was great

the service at the orangerie could be slightly improved but the in room service was amazing

breakfast was wonderful

room and bar nice places to sit and enjoy ourselves

the bar is also a bonus

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

little bit of everything ,restaurant ,swimming pool, cozy place that makes you feel home even on the short trip

ng road), good parking

there are over 100 rooms in this hotel but they don't allow early check in at all

value for money and offers a lot of options

good common areas around the reception, equiped with games for kids

wifi works well

ough these were in high demand)

the room was a lovely size with a coffee machine and mini bar

ich we didn t use) there was a hairdryer and a steamer to iron our clothes

roof top restaurant and bar

somebody is waiting in the bar area during the day the staff carried on talking rather than serve

meant when we returned for the afternoon we were unable to enter the room and with the rooftop bar closed in the afternoon this meant there was no where to wait

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

and wifi were a bit slow and there was some sort of fire door in our room between the bathroom and the

wifi connection in the room was poor

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when we asked for the hoover so we could at least sort out the dust

breakfast is good, be sure to ask if you want something, staff happy to oblige

breakfast was continental style, although there were bacon and scrambled eggs to select if you

unfortunately there is no bar at the hotel.

helpfulness of staff, parking option, great breakfast and room

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

good standard hotel breakfast with plenty of choice

excellent cheese plate on the room service menu

wifi not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic

the spa staff need to be more attentive to guests needs. (towels, etc) (+) used the spa and had a fantastic massage (-)additional cost of spa access (+)location, stylish clean room, comfortable bed, extremely helpful staff, nice spa and nice (+)spa was a big bonus (+)was superb, pleasant staff, spa facilities great ate in restaurant on last night and thoroughly enjoyed it and the front of (-)spa not always available (-)surprised by the additional 40 cost to use the spa - would expect to pay for treatments but not a sauna (+) and of course the spa was great also, we were lucky that it was just us but they told us that maximum of 4 people can

gym was just two machines & a medicine ball, so not really a fitness centre as listed, though this

ke taking conference

no restaurant, poor room service menu and the cooked meat at breakfast was off.

slow wifi

wifi was non existent for us who use ipads

room was a bit on the small side. wifi didn't always work.

breakfast is amazing, the beds are exellent, there is a sport gym, the personnel is top notch

hotel does not have room service, it's not a big deal because there are lots of restaurants around and you can always

had some issues with the dryers while doing f laundry

ease of check in. quality and decor of room. bar and breakfast area. modern.

and picking up room service tray right after