fantastic breakfast too

the hotel also has a lovely cosy bar for a relaxing drink

nice to have the log fires in the bar area

a bigger bar area would be ideal but i am really nit picking here.

was central to my visits on the evening i stay here, i arrived early and asked if i could use the bar etc as i didn't expect my room to be ready, it was, and lovely it was too

room clean and comfortable, quiet and breakfast box was good value

only a little niggle, but would prefer a bar of soap to the liquid soap dispensers .

lots of ev charging points in the carpark outside.

site has a large number of ev charging points so this is an ideal stopover place for ev drivers

with excellent service right next to food and shop just in case for necessity and right next to ev charger

location, ev charging hub on-site, staff very helpful and very clean rooms

the spa was excellent

the bar in the buffett room service was slow

the kids pasta was inedible as well so my daughter ended up eating some of ours

large car park , i had a trailer

great breakfast

real bar with ales, spirits and wine

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

was spotless, peaceful and relaxing, food and bar area good

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

also, excellent bedrooms and a good atmosphere in the bar / restaurant

gym facilities a bit disappointing. not many machines.

friendly welcome by the reception staff. excellent breakfast. lovely grounds. pet friendly.

setting, staff and comfort. pool was a real bonus

the room was a little dusty, and the spa/gym are very basic, small and dated

we ate in the bar and the range of food was excellent and the quality out of this world

1 adult and 2 kids, one single bed one bunk bed

and bright room; terrific breakfast options; great setting; very secure environment; toys for kids

would say that the in wifi does not work at all

the location was brilliant and the golf buggy transportation

quiet and lots of space for kids - also studio was very well appointed and great space

the room was adequate had toiletries, hairdryer, iron, ironing board, free wifi, tea, coffee making facilities, waste bins in bathroom and room area

lovely breakfast , kids ate free , friendly helpful staff , free parking,

also the free parking was a bonus as not many other hotels in the area offer

great location, great breakfast, comfy bed

good choice at breakfast. george welcoming and one of the most cheerful people i have ever met.

warm, friendly atmosphere in the restaurant and bar and a relaxed welcoming breakfast room in the morning

place staff really friendly room was a good size and clean the bar and restaurant had a really nice atmosphere would definitely stay

thing, but they need to get rid of the piped musak in the bar in the evening, not necessary and

good parking , great bar , friendly staff

food was lovely all the hotel and bar staff was great id definitely stay again

we especially enjoyed the excellent on-site facilities like the gym, pool and sauna

everything, we stay here every time we visit the kids and love it.

excellent spa facilities with wonderful friendly staff

breakfast was very good catering for all preferences

the restaurant and the bar also offer good value

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

room was a good size with separate room for kids

the wifi signal in my room (room 4) was intermittent and quite poor. (+)great breakfast good wifi and very kind and friendly service. (+)beds were comfortable free wifi a bonus and movie stations (-)wifi is not good (+) free parking and excellent wifi (-)no wifi been found. (-)wifi was a little bit slow. (-)constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs (-)we couldnt get the wifi in our room. (+)that required me to travel to york unexpectedly, i was given the front room where the wifi is strong because i needed to make several

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

room was a good size with separate room for kids

room, very clean & comfortable loved the complimentary breakfast items and drinks in the

beds were old and laundry very tired and stained we had to request to move our room as the first one smelt like damp

room was excellent very quiet, stylish great facilities very good bar

as we arrived and when we left, there were piles of dirty laundry left outside our room

no room service snacks would have been handy

the gentleman at the bar was a little inattentive.

free wifi was good was able to use multiple devices,loved the coffee machine and pods in the room great

we had room service o e night which was excellent and very reasonably priced

public areas; they are exceedingly pet friendly as they supplied dog bowls and beds; we ordered room service one night and the food was great

would love a room service option.

the bar area is characterful and the staff are friendly

they welcome dogs and went out of their way to lay up a table in the bar for breakfast so our little jack russell could be with

the food at the bar was good and the staff super friendly

only minor gripe was the public bar closing early

the bedroom was comfy and inviting. the evening meal in the bar was excellent.

good food, good breakfast and nice staff

wedding on while we were there and kids running wild

everything. it was a perfect trip and my kids loved it.

wifi weak

friendly staff amazing breakfast

the pool was great

bar staff were lovely especially sam c, joe h, great fun

this was our first night away since lockdown from the kids and we spent more on the hotel so that we could feel relaxed, unfortunately minus it being in

restaurant and bar are not well run - too few staff for too many customers

the spa is adequate and we enjoyed half a day in the pool, jacuzzi and steam/sauna room

friendly and helpful landlady and bar staff

the small kitchen offers cooking facilities and some complementary supplies provides for breakfast

friendly staff, chris behind the bar has a great sense of humor and made us feel at home from the off

all the staff in the bar was very friendly and helpful

would have much preferred to stay in the bar downstairs

bar (especially the cocktails) amazing (+) sora cocktail bar is really nice, definitely staying again (+)room excellent decor, shower and bath facilities first class, bar and restaurant grade a and the staff are very friendly and (+) very clean bar staff downstairs really professional and helped with cocktail selection (+) the roof top bar was lovely (-)great location , spacious bar area (-) we headed to the malmaison bar where the staff were amazing and the cocktails were perfect (+) oh and the guy who served us cocktails on the 7th floor sky bar - in fact all staff were so polite - thank you

the room service after 9pm didn t had much verity in the menu and the food after 9 pm was cold

there was no welcome pack stating times of breakfasts, wifi codes etc

the room was spotless, and the gym was well-ventilated with excellent equipment

location for both being near the station and also the shops and attractions gym well equipped as only stayed for two nights we declined housekeeping and in return received a

the lady at the bar showed us to our room and around it

only a little bar of soap in bathroom for hands and shower

we ate both nights in the pub, preferring the happy atmosphere in the bar to the official dining room/restaurant

parking available, although first come first served

welcome room was dated but clean and comfortable, it is what it is no problems with noise from bar and after closing time area is very

we didn't venture into the bar or for breakfast, but they looked great

excellent blackout curtains ud83eudd29 well stocked bar with a relaxing lounge

went to the bar for a drink before we went out for tea, however no one was there to serve us and we waited

e hot chocolates were a delicious way to warm up after a cold day out in

great choice of drinks at the bar and breakfast was

was 2 problems which kept it from being a 10/10, one of which being the wifi we found it difficult to get onto and therefore had to use 4g during our time

i would of liked a balcony and requested on booking also requested early check in as we arrived at 11

laundry facilities on site

and croissants or fruit on a morning was really good too, and a 10 additional payment to have a late check out of 2hrs extra came in very handy and was really good value

love the free coffee at reception, huge bonus - staff super friendly and competent fair price for late check

free parking was an added bonus too

in bedroom no extra bed as requested no breakfast served on weekends (very annoying with young kids) no en-suite in the family room (again very

owners were so lovely to us, the price is incredible, includes free parking, buses into york every 10 mins from just outside, breakfast was really good, room was

good bar prices

car park free parking , excellent value for money

and her staff were excellent very friendly and welcoming, the breakfast was amazing the pub itself was brilliant

wifi cloud didn t work.

breakfast was fabulous it sets you up for the day location brilliant

ate in the york city wall) and two minutes from the york minster and the city centre

room great staff great, very friendly prices were good breakfast very good

the staff gave us an early check in

had room service from the restaurant in the evening as the children were tired

pillows & bedding were very comfortable & no noisy air conditioning fans : ) great late check out time & staff were friendly

lovely restaurant, gym and bar

brought up warm milk for babies bottle on room service

no water, room service or toiletries in the room

available for about 80% of the time ) in the room and the staff were

the cooked breakfast was large and filling

room spotlessly clean with good amenities, breakfast excellent, really good quality

amazing situation. amazing breakfast. amazing staff.

the pool and play room was great for the kids and breakfast was amazing

129 really poor wifi reception breakfast - good choice and good service from staff location - ideal for the town

comfortable memory foam bed , clean ultra spa fantastic disability service and shower in spa , big room for maneuvering around lovely pool

the breakfast was too oily

area disappointing as thought it would be more of a spa hotel but actually just a tiny pool and sauna

so didn't see or use much of the bar downstairs

good wifi connection

everything, staff great, location great, entertainment in bar great. all in all great

the staff were really friendly, and allowed us a slightly early check in after we'd been soaked in the rain

was not able to connect to wifi due to very weak signal!

was room only but we ate in the bar (evening meal) great selection on menu, we opted for homemade steak pie, it was huge (+)the staff on reception and the bar were super friendly and welcoming! (+)lovely bar and great food (+) the young ladies in the bar were very very helpful during out stay (+) the location is ideally located for visiting all the sights, and especially the barbican (+) the bar area was busy and the staff

parking was a little tight ud83dude00

great room, staff and location. even parking included. food at the pub is fab too

poor wifi

clean and tidy, centrally located, free parking and wifi

wifi wasn't working.

bar down stairs was lovely too

the wifi didn t work either, but the signal on our phones was fine so again, not super bothered by it

location ideal for exploring york on foot and car parking a real bonus

the manager and the bar staff were really friendly

with my pooch made very welcome, very central and a fabulous breakfast

breakfast was lovely and excellent coffee

wifi is virtually nonexistent

excellent hotel and location. fabulous breakfast

we parked our car at askham bar park & ride, it s free and secure

got early check in by john the manager, room with river view

good breakfast

we had booked 3 rooms however when we arrived we were in one of the outbuildings overlooking the laundry

good selection at breakfast

booking manager should consider where they put kids

rooms, scruffy walkways with laundry/rubbish piled up visible to guests, some scruffy decor in room despite claiming to have

liked the concept of coffee in the bar but still prefer to have a kettle in the room.

24 hour gym too plus plenty of doggies to see and clap - dog

the hotel had a nice gym

bar you have a variety of games from pool to jenga which is great for an entertainment with the kids

everything maybe a few different food options on the bar food just to over the kids and adults and just little example what s in the mocktails

property for anyone visiting york, clean tidy rooms, option to use many other facilities, safe parking

fridge, kettle, tv and wifi in the room was great

wifi wasn't the fastest and struggled to get it in our room.

the kitchen was amazingly equipped with anything you could possibly need and the staff were so helpful

weak wifi in our bedroom?

breakfast was excellent, really good quality produce used

no evening meal available due to covid but lovely hot breakfast brought to the room

the ev charger took a while to get to operate.

breakfast was amazing, fresh, artisan, fabulous ingredients beautifully prepared and presented

it centres around a large bar and fireplace with a dining room to one side and more casual eating area to the other, suitable

perfect location was peaceful loved that was adults only comfy bed perfect for

was disappointed we couldn t get a late check out with covid ect

adults only was a bonus