the staff were the highlight, the fella behind the bar was super friendly and welcoming

real bar with ales, spirits and wine

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

nice bar area and good choice of drinks and food

rooms very comfortable, had a meal in the sports bar outside area which was just perfect

ambience and decor in the pub were very pleasing and every bit of food, each course and breakfast the following day were superb

breakfast was amazing, fresh, artisan, fabulous ingredients beautifully prepared and presented

it centres around a large bar and fireplace with a dining room to one side and more casual eating area to the other, suitable

staff were very friendly and helpful, the evening food was amazing and the breakfast the next day exceeded our expectations, would definitely stay again

no evening meal available due to covid but lovely hot breakfast brought to the room

overpriced room service 17

calling for room service and could not get anyone despite calling several times

is ample parking

lacked was a bit of ambience in the bar and could have done with a bit of background music over breakfast

food was great especially the breakfast

its off the beaten track so its nice and quiet staff are welcoming and friendly fantastic breakfast

of the staff were brilliant especially enya, sam behind the bar and greg in the morning all brilliant

lo hot and cold food served promptly by the helpful staff the location was nice and quiet and the bar pub was comfy and snug with a good choice of drinks, excellent staff very helpful and

welcome - beautiful location and the dinner and breakfast were lovely

the rooms or serving breakfasts he is always smiling & helpful like rest of the staff in the bar area

the bar area is characterful and the staff are friendly

only minor gripe was the public bar closing early

the bedroom was comfy and inviting. the evening meal in the bar was excellent.

the food at the bar was good and the staff super friendly

for dinner which was excellent and returned to pub expecting to be able to get a drink in the bar but entire pub was closed

had a small bar lounge area and fast food on the doorstep

had everything we needed and the bar was an unexpected bonus.

with excellent service right next to food and shop just in case for necessity and right next to ev charger

despite paying for late check out, i was locked out of the room

ev chargers nearby

the owners were lovely and friendly and it is a lovely warm atmosphere in the bar area where we had a few drinks in the evening, bar staff was very polite and we sat and had a

@ the grove inn who bought us a bottle of champagne to the table for our anniversary meal at so bar & eats

i ordered my evening meal at the bar and the manager arranged for it to be covered and wrapped so i could take it to my room to eat

the bar itself was great too

the food in the bar is great value and tasty

rooms are better than the photos house keeping and bar staff were brilliant couldn’t do enough for

bar prices are also on the high side

lovely bar area and outside seating

it was a beautiful day and the pub was extremely busy with one staff member on at the bar who was very proactive and worked tirelessly to get the customers served promptly, she was

our 'welcome' in the bar to the fab breakfast, it was one of the best small hotels i have ever been

eve and christmas day and the staff were excellent, very helpful and friendly plenty of good parking on site and not far to walk

staff, lovely easter theme for kids, everything was clean and tidy and well presented

to the city centre but whilst we were there we drove 1 minute down to the road to the rawcliffe bar and ride and it cost 7:80 for 2 adults return to york city centre so easy

room service was brilliant and even let me order something that wasn t on the room service menu

also shower head overhead, not good for short person or kids

food was delicious and there was a nice atmosphere in the bar - highly recommended

good parking , great bar , friendly staff

bar staff and restaurant staff were very pleasant and chatty

location, lovely facilities, welcoming bar and restaurant and wonderful accommodating staff (who asked if we wanted fresh milk for the

place staff really friendly room was a good size and clean the bar and restaurant had a really nice atmosphere would definitely stay

the breakfast was first class plenty of choice

some reviews mention pool, sauna and gym

the bar staff were cheerful and courteous at all times

there are very good leisure facilities including a pool, gym with good equipment, sauna and jacuzzi

immaculate, the room excellent, the staff were lovely, the food was excellent in the evening and breakfast was perfect… decorated for xmas it had a lovely warm homely feel… we will definitely

have to be a touch lucky with the parking depending on the time, but other than that,

the staff were exceptional. wonderful breakfast.

dinner in the bar was fabulous and service was excellent

i would just improve the wifi in the rooms.

warm welcoming staff, nice cosy bar and restaurant

breakfast was really good - i chose boiled eggs and soldiers ud83dude01

excellent breakfast choice and high standard of food

had a great evening meal and a hearty breakfast, the smoked salmon was as my wife said

car park so ended up parking on the road but it is a restaurant so was aware this could

breakfast was superb, beautiful bedroom with added extra of a naughty corner

room clean and comfortable, quiet and breakfast box was good value

on departure we were given a little carrier with water apple and a cereal bar each

good spa facilities

surroundings and a characterful building staff were were lovely food excellent great spa with gym and

drink on arrival, lovely little pack to take away with us containing water/apples & a snack bar - we will definitely be returning - other hotels need to take a look at the way the staff here

excellent evening dinner & breakfast

room was spacious and the bed was incredibly comfortable - queen size i believe

was like having a spa in the bathroom

room was beautiful and the spa hot tub an added bonus

the spa bath with separate shower was a bonus

spacious and clean room

perfect location was peaceful loved that was adults only comfy bed perfect for

was disappointed we couldn t get a late check out with covid ect

adults only was a bonus

did not reach our room)

) onsite parking as well which is always good

parking right outside

to improve the wifi range

wifi was very slow or non existent at times

room was a good size with separate room for kids

late check out times

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

the wifi signal in my room (room 4) was intermittent and quite poor. (+)great breakfast good wifi and very kind and friendly service. (+)beds were comfortable free wifi a bonus and movie stations (-)wifi is not good (+) free parking and excellent wifi (-)no wifi been found. (-)wifi was a little bit slow. (-)constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs (-)we couldnt get the wifi in our room. (+)that required me to travel to york unexpectedly, i was given the front room where the wifi is strong because i needed to make several

went to the bar for a drink before we went out for tea, however no one was there to serve us and we waited

we didn't venture into the bar or for breakfast, but they looked great

the staff were very pleasant and they had a very nice bar and lounge area

e hot chocolates were a delicious way to warm up after a cold day out in

were large and comfy, and very nicely decorated, the bar and garden area were superb, and plenty of parking available at a reasonable cost

- excellent selection of fruit, cereal and cakes and juices and the service was brilliant nice bar and the whole hotel has a lovely ambience

comfy king size bed, close to the centre and friendly helpful staff, free breakfast in the morning, huge bathroom with an amazing

the bar is so nice ,espresso martini 10|10

was smaller than expected, no room service, local car parking wasn t 12

no offer of the bedding laundry to be changed daily lack of toilet roll and tea coffee and milk

there wasn't a kids menu

we decided to have room services in the evening which was lovely but would have liked a couple more choices

the bar area was great for a relaxing night and the pool and jacuzzi was

restaurant and bar are not well run - too few staff for too many customers

long wait in the bar area for drinks, but there was a wedding on so may be quicker normally x

it was good but couldn't go swimming in the morning because of mother and kids in pool at 10 am

parking can be tiring at night without availability space

room was very clean and comfortable, breakfast excellent

we especially enjoyed the excellent on-site facilities like the gym, pool and sauna

kids made to feel welcome and the family room was plenty big enough for the 4 of us

free wifi was good was able to use multiple devices,loved the coffee machine and pods in the room great

we enjoyed the offer of a free drink rather than room service

really enjoyed the room service and the breakfast was nice.

would love a room service option.

room service should be available overnight ud83dude01

cheaper to purchase 2 rooms - not great if have kids

another kids waiter gave us a couple of vouchers to make up for us waiting so long which was really nice of

great location, great breakfast, comfy bed

also the free parking was a bonus as not many other hotels in the area offer

wifi was out and in consistently during our stay

welcome from the manager chris early check in very friendly staff throughout fabulous traditional bar area spacious room very comfortable bed everything we needed lovely dining room and fabulous

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great staff, very good

breakfast and friendly, efficient service

the breakfast, no beans!

excellent breakfast, with a good choice, and very helpful staff.

car parking was perfect, close to the entrance door

kids loved the place

oh, and an ev charger as an added bonus so that we could charge our car overnight

professional and approachable and nothing seemed to much for them - a huge plus free parking and ev charger available on site and will definitely go

no wifi in bedroom or annex building i stayed in.

gorgeous hotel with perfect location and amazing sky lounge , the gym is so damn perfect

great central hotel nice gym lovely room

there was no welcome pack stating times of breakfasts, wifi codes etc

i didn t use the wifi as it said unsecured network

the bar area is lovely and the gym and spa are great too

my room was above the bar but i didn't mind the music

welcoming friendly pub/hotel which is situated close to bootham bar

do enough for you catered for all your needs that were friendly hotel was close to all amenities breakfast was very nice white horse

wifi was spotty in the room

the landlord was very welcoming to us and allowed us an early check in when requested

ask for more at the bar if needed, great location to all amenities, 5 min walk to york minister, wifi is

the wifi didn t work either, but the signal on our phones was fine so again, not super bothered by it

wifi barely worked

wifi signal was a tad weak but we were probably the furthest from the router, didn t stop us from

a great location and friendly, new food menu is excellent and good value for money, secure parking was a

limited menu but good room service if required

room spotlessly clean with good amenities, breakfast excellent, really good quality

no longer have room service for food,

good wifi connection

the food was fantastic and i was very impressed with the breakfast options

the relaxing bar area and garden.

it was too crowded for the conference, wifi a bit sketchy.

have liked a welcome pack in my room saying what facilities and room service were available

wifi was fast and easy to get on

lovely comfy bed, quilt and pillows, free wifi. on site restaurant.

with my pooch made very welcome, very central and a fabulous breakfast

from arriving and they kept our cases to the breakfast in the morning really enjoyed will certainly be

o6) was superb , great comfortable bed, large bathroom , quality breakfast

breakfast was lovely and excellent coffee

wifi signal very poor even in reception area

the staff were really friendly, and allowed us a slightly early check in after we'd been soaked in the rain

perfect location above bar and with beer garden as well as live music - fantastic

bath is just above the bar

lacking decent wifi but minor complaint.

also lots of bars and restaurants very near to york minster

breakfast, no tv remote in room on arrival

this a nightmare when you are traveling with kids and heavy luggage from one city to another

was never cleared from the guests before us we also waited 14 minutes to get served a drink, 3 kids washing glasses and putting them away with only 1 serving drinks

kids running up and down the corridor at

has a gym with a few dumbells and cardio machines, does the job when

had room service from the restaurant in the evening as the children were tired

we ordered room service at breakfast and it was exceptional with excellent well mannered service

nice bar / kept bags for us / early check in

ssibly a laundry

nails to stick up my son caught his toe on one when putting the trays outside the room

got early check in by john the manager, room with river view

ot that we used it lol) dog friendly but didn t smell doggy loads of games in the reception

location, super friendly staff, nearby discounted parking, really cool bar area with a real mix of guests

beds comfy and good that it s late check out

touch / idea, but you need to pull it off with something that tastes like a gin cocktail, not a kids fruit juice

touch / idea, but you need to pull it off with something that tastes like a gin cocktail, not a kids fruit juice

breakfast ok room basic but clean, no draw storage but you get what you pay

no frills , great breakfast for £8.75 ,nice staff.

really enjoyed are one night stay, we had an offer of breakfast included

the room was very nice, comfortable bed. the staff were friendly and polite. breakfast was good

staff helpful except last breakfast was not booked in on the sheet of paper so check had be done took five minutes to confirm

ideal! great rooms and location breakfast and coffee provided

gym was closed due to the floods which was a bit annoying since we got told it was open when we

love the free coffee at reception, huge bonus - staff super friendly and competent fair price for late check

friendly staff, grab and go breakfast is perfect for early starts and adventuring

good wifi in room 214

early check in

parking food fantastic bedroom great value you for money

car parking at the pub as well

was room only but we ate in the bar (evening meal) great selection on menu, we opted for homemade steak pie, it was huge (+)the staff on reception and the bar were super friendly and welcoming! (+)lovely bar and great food (+) the young ladies in the bar were very very helpful during out stay (+) the location is ideally located for visiting all the sights, and especially the barbican (+) the bar area was busy and the staff

parking available

there's a play area for the kids in the main lobby, with a pool table

it had a car park with ev charging.

no room service was no problem as we only needed to ask for tea/coffee/sugar/milk/towels/toilet rolls

pool and sauna lovely to chill after a night out

nice room service and breakfast

it's central to all bars and restaurants and town center

excellent value for money especially after the brilliant breakfast

great reception from alasdaire, who sorted us out with parking and arranged an early check in.

the staff really friendly made you welcome.the food very nice both breakfast and evening meal

the breakfast which is included is very good also