allow me to take advantage of the family oriented facilities like the grills and fireplace and pool

staff was super friendly and welcoming, room was fantastic, breakfast had great options.

the breakfast had a wide variety of foods. we were impressed with the cleanliness of the area.

very fresh and clean! breakfast was reasonably good. staff was friendly and courteous!

rooms above us had kids that would run around and another rooms had two dogs which the front desk said that they could

was perfect besides the room service, the onion straws was way to salty,the steak wasn't cooked like i wanted it was cooked

we both used he pool or fitness suite and they were decent enough

nice pool area and hot tub

big parking lot, quite hotel, and relaxing.

there's no room service and also no microwave

everything except it doesn’t have a pool.

i was wondered after seeing those bar code scanners

the breakfast was wonderful.

breakfast buffet is good

no pool

early check in

didn't have a chance, to get breakfast. bed was ok

and in the evening we wanted to play some games and order a pizza so we asked if we could use the breakfast area and said that we would clean up after ourselves

breakfast options

breakfast--totally minimal

breakfast -not worth having, little selection, nothing hot, quality of baked goods was poor

i liked that the pet fee was very reasonable

mini kitchen in room

we had a kitchenette and a full size fridge that allowed us to cook meals instead of having to go out to eat

was nice, clean, rooms were like a small apartment with small kitchen with full fridge

full kitchen

people smoking by entrances, not caring if kids were coming in

hotel was dirty kids was rubbing around garbage all outside but door i want a refund out stank so bad n the

the staff is incredible, from bar staff to housekeeping

bed was nice and gym was ok some equipment was broke

desk manager has no customer service skills at all yelling crusing threatening guest her and her kids where going to jump a young pregnant girl bc she told the front desk manager she was

in addition the rooftop bar on floor 5 is truly excellent with its glass windows, panoramic views, comfortable

the views from the rooftop bar are gorgeous

rooftop bar was modern and comfy

the rooftop bar was great, but expensive

the on-site restaurant and bar are nice; i especially enjoyed having a drink on the rooftop

location, pet friendly, parking for our boat, friendliness of staff.

great location - nice rooms. liked the kitchen, although we didn't use it.

nice to have the small kitchen area since we had a 3+ night stay

cardio equipment in the fitness center was of good quality although they were missing some hand weights my husband wanted

very clean well equipped kitchen comfortable bed

the spa tub , close to highway , dining and entertainment.

we checked in there were a lot of high school age kids there checking in also , i assume there was a soccer tournament around the area

gym anda pool

pool looked cloudy

the breakfast

and clean , breakfast was hot and fresh

the pool could have been a bit warmer.

the staff, the breakfast, the pool, workout room

we all wished that the pool had been open.

pool is nice and clean

tried secretly charging my card 816 dollars when i confronted them the said it was a pet fee

there is an additional pet

truck parking and easy access to a main highway

with on-screen channel guide, not hideously bright like at many similar hotels, and the wifi works well

asked for late check out was asked to leave @ 11:09 a

breakfast was kinda lame , apple juice looked dirty, and biscuits &gravy were out ,

breakfast was not really available to us because of covid

#4 grateful that there was a 'non-white' bread option ( w/fiber, etc) @ breakfast, but i personally wld like to see 2 options be worked into your menu: - 'no sugar' baked

enjoyed the stay here, from the check in, breakfast, pillows so fluffy, to the check out, including the extended days we needed

loved the clean room and the breakfast

great buffet breakfast and large room with enough space for 4 people.

breakfast was good... and rooms where great

it was nice having the kitchen and not having to go out to eat during the snow storm

everything except the breakfast. family friendly free laundry the suits are great for families

the hotel was full, very busy, chaotic and noisy at breakfast but the evening was quiet.

would be great if you had a waffle maker for breakfast

excellent continental breakfast

bacon crumble for breakfast

convenient to the highway and extremely clean and updated with a nice selection of breakfast

warm and clean pool

small pool

pool was kind of small.

breakfast provided good variety of options, and the food was kept filled and the area cleaned

the breakfast really needs to be rethought.

breakfast was same every day, not variety options.

the room service.

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its okay we enjoyed the pool

the gym was closed, but i was told i could drive a few miles down the road to use one

ashley and staff were very nice. pool was nice.

the location felt safe and parking was more than adequate to accommodate my uhaul

nice kitchen you can cook food

the free breakfast was delicious an the hallways still had that new scent smell.

had a good time but the pool was cold

also great complimentary breakfast

room was great with a kitchen and refrigerator

also, the hotel is clean w/ a decent travel friendly breakfast every morning

the hotel was great. rooms were clean. breakfast was ok

room was located next to the gym so it was quiet. and very clean.

its clean, decent breakfast!

neat room, good condition gym, , easy access from airport , close to my desired endpoints, friendly & efficient staff, bed

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

the elevator was in full working condition and the laundry being free was a well needed plus being that i have a large family

rooms have a full size refrigerator and are equipped with a kitchenette

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

kitchenette & free laundry. closer to many places.

close to airport. on demand shuttle. clean, well-appointed rooms.

breakfast was great

staff was very friendly. great location. very nice pool and gym area.

clean and bright lobby, very large rooms, excellent pools.

breakfast ok but could be better.

the convenience of its location (close to airport and some shopping), the airport shuttle, and long-term parking make this property a must stay when flying in and out of milwaukee

very clean friendly workers, great pool & hot tub

we loved the shuttle service to and from the airport!

pool and balcony

convenience. clean and friendly staff. shuttle to the airport

no pet fees, close to airport

pet friendly (no pet fee), close to the airport and cheap

customer service and honoring an early check in request.

early check in..

is pretty flimsy, so if you’re counting on that for your stay, it’s definitely for the kids

the most, the beds exceptionally comfortable, a little noise from kids running around but not so much to disturb your sleep

wifi could have been better. only complaint.

love the kitchen in the room

beds were comfortable and it was nice to have a kitchen. staff was friendly

laundry room without machine that gives quarters and the front desk will not give change, as it is

housekeepers laundry people and the people at the front desk.

wish it had a pool

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping for a full one week stay, except on the last day i got some

early check in

pool hours 7am - 7pm

tea bags , no hot food such as eggs, bacon, sausage, and no splenda sugar only regular sugar, pool was very cold not heated

we wanted a hotel with a pool so the kids could swim

here same day i booked my terrible experience and got a comfortable room with a pool for 2

there was another note stating the pool and spa were closed due to remodeling

the breakfast awesome! the pool and hot tub were great too!

the staff was friendly and the breakfast was good

shuttle didn’t have driver

that they didn't have a shuttle go to the casino and that the air conditioner was very loud

shuttle service

pool/hot tub were nice, but there were kids using them even during 'adults only' time and no one enforced it

parking for large vehicles was not optimal

get to breakfast early though cause food was not replenished for the remainder of the breakfast time

the shuttle service never fails us.

pool - great - free parking

is was clean. staff was great. breakfast was good.

breakfast was pretty good

limited breakfast offering

very good breakfast.

breakfast was very good

location, cleanliness, car parking while away, and convenient shuttle

swimming pool

free shuttle from airport, to nearby restaurants and train station

location is great for an early flight. bar open and food good.

great, fast, reliable shuttle service!!!!

and pool were open with reservation times, rooms were clean and comfortable

super helpful and friendly staff. great location, timely airport shuttle, nice breakfast.

great experience. staff at checkin and the shuttle were great!

friendly staff specially the reception giving early check in free shuttle to and from the

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

shuttle service to airport was very convenient.

large facility , pool / hot tub area centered in facility , large bar and restaurant

staff was awesome. clean and very friendly. loved the shuttle to airport and back to hotel!

the pool wasn't open because of covid

jacuzzi and pool

coffee bar in the lobby was closed as it was sunday

complimentary bottled water close to gaming parlors comfortable clean breakfast.

this is our second time staying at the hotel, and we love that there is breakfast now

free breakfast, offering fresh fruit, breads, eggs, and meats

it is a bargain for the price

only complaint is that i registered at night for a 5:30am shuttle, and when i came downstairs at 5:28, the shuttle was already pulling away, so i had to wait

shuttle, hotel staff friendly

pool and hot tub were relaxing

there were so many kids all screaming and monopolizing the pool and hot tub

went to relax in the hot tub and there were kids under 6 jumping in and out off the hot tub was not happy at

when we checked in, they told me there was a pet fee, which i had been told when i called to confirm the reservation a few days earlier that

$30 pet fee is

he's a service dog, so we don't get charged the pet fee

it is alright but the pet fees are obnoxious. nice front desk staff.

got the spa room it was ok

common area and kitchen were a really nice amenity

kitchen has specified bins for each room to place their food items in the fridge

common room/kitchen had everything provided for breakfast and snacks plus a lounge area, books, etc

we wanted something quiet with our 2 small kids and it was perfect

we enjoyed the common kitchen and went out for dinner downstairs

bar staff was kind of rude

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

we went to the hotel for a 1 day vacation from our dogs & kids

boyfriend and i stayed in the king suite and loved the spa tub

rivali was great, provided room service as well

modern and clean. spacious room. great breakfast.

almost a full kitchen, no stove, but it was wonderful

all of the supplies you might need to make a meal were supplied in the kitchen area

the kitchen staff was attentive, and the breakfast was delicious

the full kitchen is a nice option

proximity to where we needed to be. decent basic continental breakfast.

the bed was comfortable and the breakfast was great

the way the breakfast was closed covering the area with a sheet.

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

seemed like a breakfast

no pet fee.

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

they had an amazing gym!!! great bar too.

the staff in the bar were really great as was the restaurant and the food was amazing

the bar and bartender were equally amazing

we were greeted at the door with info about the hotel and recommended places to see and given an early check in

the room was lovely and we loved the kitchen common area, it was really, really nice

met a few great people in the kitchen

basement gym was destroyed in the august flood and hadn't been reconstructed yet

bed was fantastic! coffee bar amazing! public spaces gorgeous!

no small kids life jackets for pool

guest laundry services available

staff was awesome & kind, able to grant my request for early check in & late check out

not a huge issue but the pool tiles were a little dirty. besides that..amazing.

no continental breakfast

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

location and classic character. also, free access to great golds gym two blocks away.

room service

the wifi connection was also unstable

never received room service so sheets were not changed and garbage cans not emptied

thank you all so much for the parking and pet fee deductions

the staff was amazing &?very helpful! great room & very good breakfast!

gym was nice quality

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

free breakfast, and full kitchens in the room.

room service was extremely slow and we ended up cancelling our order.

gym facilities are poor

the bar in the lobby

fast room service meals and connecting parking structure

customer service, cleanliness and room service

pool was a bit narrow but not bad

very quiet not noise . good room and good gym

the pool was closed but the gym was not

that we couldn’t get in the pool

breakfast options some no pork items would of been nice

very quiet - seemed almost empty. fitness center was better than expected

beautiful location right on the heart of downtown. the free breakfast was super good!!

we got there for early check in and they were nice enough to hold onto our bags for when we returned

fitness room's tv worked but the color was bad

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

i like the bar and cafe at the company hotel across the street

love the free shuttle and ambassador bar and food

breakfast (eggs, sausage, waffles, muffins, cereal, juice, coffee) was appreciated and the free shuttle within 3 miles was convenient and dave did a fantastic job driving us around safely with

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

breakfast was great; front desk was helpful

they offer a shuttle service

location from milwaukee intermodal station, complimentary shuttle to american family field and back to hotel was great, not faults at all

24 hour room service

tired after doing orientation with my daughter @mu, i called the front desk to see if there was room service

was happier with sunday morning room service breakfast than what i received on saturday morning

it would be nice if they had a central bar in the lobby rather than a walled off restaurant

almost everything. pillow cases had holes. stains on my towels. wifi sucked.

wifi is nearly impossible to connect to, and kicks you out even if you somehow manage to connect

my reservation was clearly for my husband, two kids and i

thing i didnt like were the pilllows, they got flat as soon as u laid on them and of course my kids were sad that they didnt have a pool

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries