rooftop bar was modern and comfy

the views from the rooftop bar are gorgeous

the rooftop bar was great, but expensive

and bar close too early

in addition the rooftop bar on floor 5 is truly excellent with its glass windows, panoramic views, comfortable

i didn't like that that bar room wasn't open. that was one of the reasons we chose this hotel.

the inside hallways look clean and updated, has like a newer bar downstairs

the main ten w man got mad because the toilet was plunged and start cursing a lot while my kids are in the room

the bar was closed permanently and its in a bad neighborhood

bed was nice and gym was ok some equipment was broke

breakfast options

and in the evening we wanted to play some games and order a pizza so we asked if we could use the breakfast area and said that we would clean up after ourselves

breakfast--totally minimal

the breakfast choices were limited.

breakfast -not worth having, little selection, nothing hot, quality of baked goods was poor

person a bracelet and the security did check at the pool although there were a bunch of people/kids who seen security coming and said omg go go

person a bracelet and the security did check at the pool although there were a bunch of people/kids who seen security coming and said omg go go

we both used he pool or fitness suite and they were decent enough

restaurant was accommodating with breakfast requests, pool and jacuzzi looked nice, ample free parking, really hot water in the shower, ample tv channel selection, free breakfast when

clean, close to everything, nice pool & hot tub, but it would be nice if they left the pool & hot tub open later, like midnight, it

early check in

i was wondered after seeing those bar code scanners

a pool would have just taken it up a step further

very pleasant staff, lovely big room, great breakfast, and excellent value for money!

very clean. great hot breakfast. good location. fantastic value.

everything except it doesn’t have a pool.

pool was on the smaller side but functional and clean

the cleanliness of the room and especially the kitchen.

i liked that this hotel had a kitchen.

breakfast omelets should have been much hotter

staff opened breakfast early saturday morning allowing ball teams to have breakfast before early games

i liked that the pet fee was very reasonable

and a kitchenette

they aren’t rude about early check in and just overall good energy

love the little kitchenette in the room

full kitchen, but no kitchen essentials provided. they did sell kitchen supplies, though.

warm and clean pool

would be great if you had a waffle maker for breakfast

breakfast didn't have many healthy microwave oatmeal and black bananas

convenient to the highway and extremely clean and updated with a nice selection of breakfast

lots of choices for breakfast, with fresh ground coffee available 24 hours a day

honestly the pool area should be always checked on for cleaning and organizing order

the in suite kitchen with everything readyto go is really great its cleam . staff very friendly.

i liked the pool and the room.

pool area was dated and only half the jets worked on the whirlpool

free breakfast, staff doesn’t bother u , hallways were quiet

also great complimentary breakfast

had a good time but the pool was cold

room was spacious and liked the kitchen space.

breakfast was great, have to take it to your room

the breakfast options were great! probably the best hotel breaskfast that i've ever had.

location, pet friendly, parking for our boat, friendliness of staff.

nice to have the small kitchen area since we had a 3+ night stay

location, cleanliness, full kitchen

major, there were no expectations for coffee or breakfast since there was a kitchenette in the room

cardio equipment in the fitness center was of good quality although they were missing some hand weights my husband wanted

pool was fun for our kids

kids in spa and swimming area unsupervised! like a birthday party!

clean and kind staff. the hot breakfast was wonderful.

the spa tub , close to highway , dining and entertainment.

everything was great nice family environment for kids and family

breakfast was great and we used the pool, which was also nice

we all wished that the pool had been open.

breakfast is incredible

pool and gym are both closed due to covid

the pool and gym area were nice. the room had a door dividing it which was nice

there is an additional pet

tried secretly charging my card 816 dollars when i confronted them the said it was a pet fee

parking lot is in need of repairs bad

free wifi & ac

they have a fitness center on the first floor it's great!

free breakfast helps alot too

#4 grateful that there was a 'non-white' bread option ( w/fiber, etc) @ breakfast, but i personally wld like to see 2 options be worked into your menu: - 'no sugar' baked

loved the clean room and the breakfast

the breakfast was not good

hotel staff is very professional, friendly and helpful. breakfast is fantastic.

also, the hotel is clean w/ a decent travel friendly breakfast every morning

its clean, decent breakfast!

very clean, beds were comfortable. friendly staff. great breakfast before hitting the road.

neat room, good condition gym, , easy access from airport , close to my desired endpoints, friendly & efficient staff, bed

love the breakfast!

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

the beds were soft. the kitchenette had potential.

t the hotels fault) but i don t recommend the 1st floor

was super appreciative of heather at the front desk helping me figure out the shuttle when my daughter was coming in very late from the airport

the benefit of the kitchen was nice

breakfast was good; i like the options

last minute choice close to airport with timely and quick shuttle.

pool area including a kids' frog slide

we were across from the laundry room and it was a bit loud

me and my kids had to go by the front desk to use sanitizer the 2 days we stayed when it was time for

location is great for an early flight. bar open and food good.

free shuttle from airport, to nearby restaurants and train station

wish the bar stayed open later lol no complaints

liked the pool and the hot tub

bar was open late and they served food till 1am

they didn’t offer breakfast

dispenser holders in the bathroom were empty and replaced with a bar of terrible soap

wasnt thrilled anything the best about this hotel other than the food and bar was probably the

the breakfast was exceptional and a nice variety to choose from.

mice big pool but smaller rooms. nice for a weather cancellation rooms!

pet friendly (no pet fee), close to the airport and cheap

no pet fees, close to airport

customer service and honoring an early check in request.

early check in..

i came pacifically for the jacuzzi because i work with kids so i be needing to relieve stress

i also loved the pool, the gym, the lobby

friendly staff specially the reception giving early check in free shuttle to and from the

location so close to the airport with a 24/7 shuttle service

breakfast - firepit - gas grills - pool - gym area - porcelain settings in room, actual silverware,

love the kitchen in the room

it was noisy from kids playing and running around on upper floors early afternoon and evening

then we got to our room and it had a full kitchen, sofa and was not at all what i expected for the price

missed breakfast

the breakfast choices were vast

to know it had a swimming pool very nice

laundry room without machine that gives quarters and the front desk will not give change, as it is

check in women were great, they allowed early check in,

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

wish it had a pool

a shuttle to the american family field would be nice and a working hot tub

clean rooms and pool

i like the pool, the comfortable beds and the hot tub.

the free breakfast was great, room was clean, and staff was very friendly

excellent breakfast. nice pool and hot tub. nice fitness room. fresh coffee at front all day.

room service

love proximity to airport, long term parking & airport shuttle

pool/hot tub were nice, but there were kids using them even during 'adults only' time and no one enforced it

not enough parking sat night, but was allowed to park in front of maintanence garage.

the wifi is horrible

mostly like that pool view and the fact that i had a refrigerator / microwave in my room

pool is nice and clean. staff is friendly and very accommodating.

was police infested when we arrived, no wifi connection, cable didn t work half of the time

but staff was good & most convenient parking right outside my room

we didn't get to use it, but the pool area was very nice

breakfast was same every day, not variety options.

clean, great location and excellent breakfast choices for all!

pool

very nice and clean except pool was dirty

the pool was small, like only for kids .

parking onsite and easy

enjoyed the bar restaurant

room service

stay there four days a room never was clean we went to the reception and request room service and claim they said they come in

the gym was nice

convenient airport location, complimentary shuttle service

kind of dingy and lots of people with kids screaming all night

kids in swimming area without adult supervision very loud and splashing all over and jumping in the

went to relax in the hot tub and there were kids under 6 jumping in and out off the hot tub was not happy at

the kids parents had no control over their children

breakfast was very good

breakfast ended at 9. i sleep.a bit late.

great breakfast, great location. very clean, very friendly staff.

breakfast was pretty good

limited breakfast offering

he's a service dog, so we don't get charged the pet fee

it is alright but the pet fees are obnoxious. nice front desk staff.

when we checked in, they told me there was a pet fee, which i had been told when i called to confirm the reservation a few days earlier that

$30 pet fee is

spa tub dirty and id not drain we had to figure out how to drain because staff didn't know wat to

common room/kitchen had everything provided for breakfast and snacks plus a lounge area, books, etc

loved the exposed brick, large windows, big bathroom and kitchen

the street, location, cleanness, public kitchen. all amazing

we wanted something quiet with our 2 small kids and it was perfect

the set up had just the right number of beds for 2 adults and 2 kids

coffee bar in the lobby was closed as it was sunday

everything from staff to breakfast and the idea of by one get one free dronk

this is our second time staying at the hotel, and we love that there is breakfast now

the style of the hotel, lobby is beautiful, there is a bar attached to the hotel, very friendly staff

free breakfast, offering fresh fruit, breads, eggs, and meats

food was fabulous and rooftop bar excellent!

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

kids loved the pool table in the lobby

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

we went to the hotel for a 1 day vacation from our dogs & kids

no pet fee.

the bar and bartender were equally amazing

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

proximity to where we needed to be. decent basic continental breakfast.

nice and recommendable hotel offering a varied and good quality breakfast.

the bed was comfortable and the breakfast was great

gym!

the way the breakfast was closed covering the area with a sheet.

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was delicious

i loved the space of the room with a very high ceiling with a very nice kitchen

all of the supplies you might need to make a meal were supplied in the kitchen area

nice to have a little kitchen, but we didn’t use it

having a built-in kitchen is always a plus, even though we did not utilize, it's nice to have

basement gym was destroyed in the august flood and hadn't been reconstructed yet

we were greeted at the door with info about the hotel and recommended places to see and given an early check in

supremely quiet rooms, halls and floors, ability to cook entire meals in a full kitchen space and complimentary use of washer/dryer, eliminating a task no one likes to deal with

a little rowdy/loud outside at bar time

the common area and gym just topped of the perfect facilty

never received room service so sheets were not changed and garbage cans not emptied

the pancake we ordered for room service was very good

friend staying in another room did not have tv working in his room, need to fix it himself, also wifi in his room did not work, staff told him to use a pay for service and it was on my bill when i

staff, such as the valet, breakfast, cleaning crew and bar were exceptional

the wifi connection was also unstable

thank you all so much for the parking and pet fee deductions

free breakfast, and full kitchens in the room.

easily accessible and in a great area, girl parking was very convenient, staff were wonderful, breakfast included a lot of options

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

free breakfast, and full kitchens in the room.

she helped me with an early check in, remembered my name, was fast and helpful with any reuqest i had and she even let me

pool for my kids to swim

gym did not refill the wipes to wipe the machines down after usage even after i told them wed-sun

nice pool and hot tub

the bed was very comfortable and the gym was great as well.

gym was closed, but that's the pandemic for ya.

really liked the breakfast, so many extras,,

kids in the pool area were unsupervised and very rough

we missed the time in the pool and the breakfast

the breakfast was tremendous! the pool was great for kids. awesome location.

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries

smelled like gym socks

the gym was well equipped- much nicer than most hotel gyms i've seen

the bar in the lobby

room service came in at 930 for no reason

locationroom qualitylobby bar areavalue of price given the quality of the experience

breakfast was great

not use any newer kia or honda cars apparently a group of kids try to only steal these types and unfortunately mine was one that they tried

i liked the fitness center being open 24 hours and having very nice equipment

fitness room's tv worked but the color was bad

staff and good location (walkable to riverside theater and amtrak) rooms quiet nice fitness center (but could benefit from lower lighting and some

room was very comfortable, had a small kitchen with a full refrigerator stove and anything you would need from me making a meal

also, access to laundry was a nice perk

i loved the art deco style and the space. having a kitchen in the room was nice.

the porter kitchen manager gave us a great trip on getting around and places to see

we love the decor and the kitchenette

thing i didnt like were the pilllows, they got flat as soon as u laid on them and of course my kids were sad that they didnt have a pool

when we checked in the man at the front desk said the restaurant, bar, and room service were open all night, however they all close at midnight so i m not sure what that

similarly our trash was not emptied during our stay (2 adults + 2 kids) so we just piled it up in the corner as we were afraid to put it outside the door with the

similarly our trash was not emptied during our stay

no room service......due to covid .....

loved the shuttle, fantastic time

fitness centre was very poor

breakfast was great; front desk was helpful

there could have been a of bar soap in the bathroom on the sink to wash hands.

i like the bar and cafe at the company hotel across the street