pool was excellent

breakfast was good and there was a large selection to choose from

the breakfast was good and the rooms very clean

everyone was great place was clean breakfast was awesome

breakfast was great! enjoyed the large bathroom.

variety at breakfast with plenty of seating

the pool was not available due to remolding other than that it was a nice place to stay.

sack breakfast was the best

good breakfast options

indoor pool, good breakfast, easy check in

they offer free washer, dryer, gym, even a grill and charcoal, plus an outdoor place to eat

crock pot, air fryer, and a bunch of other kitchen items for you to be able to cook your meals

there was free laundry, a fitness center and kitchens in the bedrooms

clean location kitchen

i was on the bottom floor next to the laundry room and there were carts and stuff in the hallway at all

place was clean and very spacious

the pool was to cold but everthng else good

great breakfast, friendly staff and fast internet two thumbs up

breakfast was provided and the place was very quiet

late friday and the lady called just to make sure i was okay ❤️❤️ my daughter loved the breakfast bar

pool was closed entire time of our stay.

advertised outdoor pool, but that was closed

dirty, seedy, no pool, grossly overpriced

pool advertised hasn't been open since 'before covid'

pool was shut down, he took out an extra $50 and i never saw anything saying they do that so i was

i thought the breakfast had a lot of options and the food was fresh

breakfast, staff, room gym

swimming pool had some debris.

breakfast was simple but good and had a variety for all tastes

bed was comfortable, room clean and breakfast hot and satisfying.

heather was great, very bubbly and helpful. i really like that there was no pet fee!

wish the breakfast included more hot items.

and there's a cracker barrel right next to the hotel, if you wanna have sthing nice for breakfast/dinner

location was great, we didn't try the breakfast

good check-in and comfortable bed. nice pool.

this hotel was absolutely beautiful. the room service staff was so very polite and helpful.

the bar closed a little early for us but that really is the only thing.

location is excellent we were able to walk to downtown franklin enjoy dinner then jj's wine bar and then back to the

great coffee shop, bar and restaurant

property was very clean, gym was nice and beds were comfy

would like to see pet fee returned after inspection

was not aware of a 25 dollar pet fee

i stayed here last year bc of reasonable pet

pet fee was $25 for our small dog

was surprised by the $25 per nite pet fee per dog not mentioned in initial booking

breakfast was amazing

everything and the breakfast

they offered a great spread on breakfast

were a little disappointed with the breakfast

liked the lobby, the price, the cleanness, the person who checked us in, the breakfast was great, good choices

they were very accomodating for our dog, its a pet freindly hotel, and explained the deposit and pet fee very clearly

parking

great breakfast, clean rooms, located in a good area.

by the time i got to breakfast, the eggs were cold, sausage was salty and there wasn't much left to eat

breakfast was marginal!

it was also nice to have breakfast included

breakfast was nice but not anything they personally could have done

i loved the comfort, the cleanliness and the breakfast was awesome

employee who took care of breakfast was excellent with great customer service skills

decent price comparitivly, clean, met request for lower floor, ok breakfast with

pet fee too high

everything except pet fee is too high

surprised that i was charged tax on the pet fee when other hotels charged a flat fee

pet fee of $65 was shocking

pet fee is very high

also, the hotel didn't charge pet fee on my dog

we also visited the pool which did not have much seating around it, but that was not a problem since it wasn't terribly

outdoor pool not heated

convenient location, plenty of parking

kind of confusing knowing which parking lot to turn in to get to hotel.

longer breakfast am..hot stuff always pulled by 8:50am

clean, pool area, kid friendly

we love staying there’s. it’s always so clean, and we love the indoor pool and hot tub!

breakfast was great.

location was great, nice pool area, staff was very friendly

only received an invoice for the pet fee

pet fee was significantly higher than the answer on booking

location was excellent for travelers. pet fee is waived for ihg members.

clean, great pool,friendly staff

we also spent time in the pool and had fun

laundry is available

we used the laundry facility and that was also easy to use and kept clean

excellent breakfast each morning

the breakfast ends too early.

the pool was not very clean unfortunately for my kids

everything. front desk and hotel staff; patricia, jeff, housekeeping, bar excellent service.

it was located near shops and food which was perfect for family with kids

if not, and you want more towels, sheets changed, etc, you take your own dirty linens to the laundry bucket by the front desk and they

room was in great condition, kitchen was outstanding.

breakfast was good and the room was very spacious and well laid out

had i needed to stay longer, the kitchen would have really been a treat

the size of the room was great and not just a rectangle. the room was clean and had a kitchen.

good location. fitness room and pool are ok for the price level. friendly staff.

are truly dog friendly and pet fee was reasonable

pool chemicals could been placed in pool during hours not open at night

the kids loved the pool, the hotel itself was very pretty and the rooms were very spacious.

eggs, sausages, cupcakes, waffles, bagels, cereal, fruit, oat milk option (highly appreciated) my kids loved the indoor swimming pool, the room was very specious, bathrooms, modern and clean,

day one the key did not work to enter the fitness center which was a primary consideration for staying at this location

room redone and clean. full kitchen.

kitchenette and fridge

cute room with full kitchen

convenient , affordable during the week, kitchen .

kitchen, dishes, cleanliness, comfortable bed, location, tech staff solved wifi issue

indoor pool hot tub needed

the pool area was loud, noise from parking lot

the pool area was loud, noise from parking lot

parking lot roped off

no access to the gym. i do understand they are currently renovating.

other places i have stayed they had a pool but for the size and price we can find other activities

and will never ever book a room at this establishment anymore i booked the room for me and my kids

no pool

breakfast was amazing!!!! that is my number 1 thing with hotels.

couldn't connect to wifi. pool closed too early

too many kids.

breakfast was disappointing with no hot bar, but understandable with covid precautions

the pool was clean and the complimentary breakfast was tasty